Reviews of Las Palomas Apartments, Palma Nova, Mallorca

Oh, to have the option of...

Overall Rating:

1/10

Board Basis:

Self Catering

Date of Holiday:

Aug 2008

Tour Operator:

Booked Independently

Submitted By:

Mr R Shanley

Comments:

Oh, to have the option of scoring the apartment 0.



After a heavy first night on the beer, I had a horrible dream that a troupe of devil worshipping clown donkeys were stamping on my head whilst my old headmaster sang 'rule britannia' to me (wearing a thong and tights). Imagine my dismay, however, to jerk awake and realise that being in my room concious was in fact worse than the freudian nightmares that had plagued me to that point.



Honestly - try as I might I don't have the words to adequately describe how awful this place is. Previous respondents have noted the sea views and cutlery - a small consolation for the waste of wonga I committed in booking seven nights here.



Don't bother complaining however, as the 'reception' (oft confused with the 'cleaners cupboard') is rarely staffed. Even when staffed, the staff simply don't give a monkeys. Pity the poor souls who live (yes - they actually LIVE) here.



Of particular note was the dodgy and dangerous looking wiring (exposed power points with no accompanying socket at floor level - dangerous when leaving the shower), the DIY bidet (yup - it had a bidet. or rather a tap amateurishly shackled to the toilet bowl) and the fact that I too suffered the indignity of booking a room for three and getting a room for two.



And don't bother with the pool - trust me, you're simply not carrying enough two euro coins. If you were, your trunks wouldn't still be up.



Locationally - perfect. But this by no means makes up for Fawlty Towers minus the comedy charm. In the slightly bastardised words of the late, great Hunter S. Thompson - "You musn't stay there - it's bat country". Lame.

where to start about these...

Overall Rating:

1/10

Board Basis:

Self Catering

Date of Holiday:

Aug 2008

Tour Operator:

Booked Independently

Submitted By:

Mr N Harris

Comments:

where to start about these 'apartments'.......



Like people have commented before there is no proper reception to these apartments just a broom cupboard located at the back of the bar



ok, 3 men sharing, only two doublish beds, the first of which was a sofa type thing barely suitable for a small child called Horhay and the other located in a 'seperate bedroom' what can only be described as 'The Cube' was around in the 70's.



'The Cube' - basically a stud wall with a sliding patio door, which when closed created an in room sauna, which may be seem by some as an additional benefit, but had no blinds and served no real purpose at all.



Bed sheets were changed once during the week but still didn't fit the mattress just sat on top of them



The kitchen looked ok but we didn't actually use this at all so can't really comment, the light in the kitchen did however prevent us from actually opening a couple of the cupboards, fridge/freezer worked fine and utensils were available.



The bathroom was however very poor, tiles were missing from the shower basin which filed within five minutes and then took 25 to empty and also spat up hair and other things from previous guests. Sitting on the toilet was near impossible as the hand basin was so close the flexibility of a gymnast was required, lessons as a small child came in very handy for this.



Towels were changed once during the week.



The balcony was actually quite safe, as after a good shove it didn't move at all, quite reassuring after inspection of the rest of the apartment. The floor however was covered in possibly astroturf/green grocers grass and not good on sunburnt feet.



The pool was actually ok, however sunbeds and parasols were an addition 2 euros each, what seemed to be a standard cost for everything around the apartment, parasols were actually limited to about four. Food and drink from else where was forbidden at the pool.



Positives about the apartment.... leaving!



They were actually really close to the beach and the sea view was good, the giant dog in the apartment below however wasn't.



Don't got here.....

On arrival to the apartments we...

Overall Rating:

1/10

Board Basis:

Self Catering

Date of Holiday:

Jul 2008

Tour Operator:

Travel republic

Submitted By:

Miss T Mills

Comments:

On arrival to the apartments we were given the key by the cleaner to a room on the 3rd floor. When we entered the room we discovered that it belonged to someone else!

We went back down to tell the manager (who had appeared) and he told us to wait while it was cleaned.

We demanded another room and was given a key to a room on the 6th floor. When we entered the room it was pretty manky - We went straight back down and the manager assured us it would be cleaned.

It was cleaned, but the rooms were well below standard. Lots of mosquitoes and the odd cockroach.

The apartments were very, very noisy with lots of comings and goings from midnight to 7 am.

The apartments are not suitable for families, couples who want a quiet holiday or older people. They are clearly just used by people who want to go to Magaluf for the night life and have no respect for other people who want a relaxing holiday.

Horrible place.

Well me and my boyfriend have...

Overall Rating:

1/10

Board Basis:

Self Catering

Date of Holiday:

Jul 2008

Tour Operator:

monarch

Submitted By:

Miss L Simpson

Comments:

Well me and my boyfriend have just returned from our first holiday this year.We decided to go to Palma nova as we wasnt up for the partying life on holiday.We arrived at the appartments late at night and even the taxi driver didnt know where the hotel entrance was.We decided to walk down a back street to what we thought was the back of our apprts but it wasnt there was a scruffy little bar.The path what lead us to this was very dangerous as the roots from the tree's where growing through the concrete.



When we eventually found the entrace to our appartments we had to wait for a man who wasnt very friendly came and told my boyfriend to follow him(bearing in mind its was very dark).My boyfriend did so and the man lead him into what could only be a laundry room where they keep all the towels and beding.He then gave myboyfriend the keys and told us to follow him he lead us to the lift and pressed the 1st floor for us.When we arrived on the floor there was no light on the corridors and all we could see at he other end was some spanish what we found out on a later date they actually lived there flashing the lights on there phones.This wasnt very plesant for.When we eventually arrived in our room there was a fusty smell as we opended the door.We heard that the rooms where small but this was unbelievably tiny.We could move when in the kitchen or bath room.We was unable to have aircon that night as the manager ad the remotes to the units and was in bed.Thier was alot of mosquitos in the room and ants in the kitchen.We were lucky enough to have clean cups and plates.But as for the bedding this was radiculas.The bedding didnt get changed for the entire week we was there neither did the towels.I went to the what they call reception and asked for clean bedding and towels the manager told me that we wasnt allowed clean bedding.It would get changed once we have gone back home.This was a disgrace.We battled our way on but spent little time as possible in the room.We went on the beach everyday due to the fact we want paying to go in the pool.We didnt eat in the restaurant which was located at the side of the apartments as it looked filthy.The bottom of the appartments was used for a car park.Overall this did darken our holiday but we made the most of it. I would not advice any one to go there ever unless they knock them down and re-build again.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

I have just returned from a Las...

Overall Rating:

5/10

Board Basis:

Self Catering

Date of Holiday:

May 2008

Tour Operator:

Booked Independently

Submitted By:

Mr R.M Morris

Comments:

I have just returned from a Las Palomas apts. They are in a good location, clean and well priced. If all you want is a place for sleeping and shower. They are NOT equiped with tv or radio to which i was surprised, but later found out I could rent these items and more with small deposit. (ask the guy at the pool!) I must point out I stayed here in low season (may) and even though the apts. were not near full capacity it was easy to hear neighbours from two rooms away so I can imagine in peak season it would be quite noisy!

The only serious problem I encountered was at the restaraunt attached to the apartments called "Rumbosol" served me and my girlfriend severly undercooked fish, I instantly pointed this out to the waiter and he took offence! So I obviously did not want to eat or pay for it but he insisted payment. So after a conversation with the manager who realised the fish was undercooked we left refunded but very disapointed.



In summary cheap, basic, clean, well located, but noisy and unequiped.



Note: There is no "lobby" so when you arrive, knock on a the small green door marked "Consierj" near the lifts.. I kidd you not!

Have just got back from staying...

Overall Rating:

1/10

Board Basis:

Self Catering

Date of Holiday:

May 2008

Tour Operator:

Direct Holidays

Submitted By:

Mr PF Fleming

Comments:

Have just got back from staying at these apartments and i wish i never had went!

These apartments have to be the worse that i have stopped in my life, there was no receptionist to help you and when the guy did eventually appear he wasnt very friendly.

When we eventually got into our apartments they were small, filthy and full of mosquitoes. The bed mattress was hard and had urines stains. We had a day of rain which came through the ceiling and flooded the room. All in all this holiday was ruined by this hotel. I cant beleive any people have written any good reviews on this hotel.

Disgusted and will not be coming back!!

Had a fabulous holiday in the...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Feb 2008

Tour Operator:

Hello Holidays

Submitted By:

Mr J Wilson

Comments:

Had a fabulous holiday in the pocillos playa. hotel looks fantastic after its refurb!!Me and my wife got on really well with all the staff (who were very helpful) and guests. The food was great, good choice and varied. The resort of Puerto del Carmen is what you make it. Its fairly small but has some fabulous views and a nice selection of bars and restaurants.



Overall we has an excellent holiday and will definately recommend this hotel to anyone who's considering a good 4* hotel in Lanzarote.

I went with 2 mates September...

Overall Rating:

8/10

Board Basis:

Self Catering

Date of Holiday:

Sep 2007

Tour Operator:

Booked Independently

Submitted By:

Mr S Landreth

Comments:

I went with 2 mates September 2007. After mixed reactions on here, we were prepared for the worse.



It is pretty much "guess the door" to find the reception. Hint - go through the entrance and turn left at the car park ;-)



We were given a room on the top floor. It was basic but clean and tidy. There were no insects, etc. - and we too were suprised to find a fridge, and a few cups in a small kitchen.



I can confirm the air-con works without the remote control (unless they've changed it) and you need to empty the bucket down the toilet when it fills up.



I was suprised that the balcony had such a good view - but then we were on the top floor.



We had no problems with noise - though we don't think there were too many people here at that time of year. We spoke to a few familys by the pool but didn't really see any people our own age (early 20s).



I can imagine it being more raucus in the higher season (we'll find out this year!)



The bathroom was small - but the shower hot and fairly hard.



One thing - I booked at the last minute through laterooms.com and didn't find out until the day of departure that they hadn't charged my credit card - which led to a mad dash to the cashpoint to withdraw the bill in cash. Apparantly the credit card details were only took to secure the room - I don't know if this is the policy with every internet booking site - but don't let it catch you out if you're already late catching a taxi to the airport!!!

Well this was a getaway for...

Overall Rating:

4/10

Board Basis:

Self Catering

Date of Holiday:

Sep 2007

Tour Operator:

Lastminute

Submitted By:

Mrs B DAVID

Comments:

Well this was a getaway for myself and my daughter who is 16, when we arrived at the apts we struggled to obtain any communication or couldn't find anybody. No reception, just a door that a guy comes out of (not a happy chappy).



We were given our keys and asked if we would like to pay for air conditioning we said yes as it was very warm and we would like to sleep in the nights! Please do not pay for this, as you only have to turn the button on in the room and hey presto (on).



The towels were changed once in a week (not good) we didn't pay a lot for the apartment but you would expect it to be clean but perhaps not. Very basic accommodation ok for a quick getaway, but hey done spend your honeymoon there as you will be very disappointed.

When we booked this hotel I was...

Overall Rating:

9/10

Board Basis:

Room Only

Date of Holiday:

Aug 2007

Tour Operator:

Booked IndependentlyDirect

Submitted By:

laspalomas

Comments:

When we booked this hotel I was dubious as to what to expect but when we got there I realised that there was nothing to worry about.



We were hardly ever in our rooms and when we were what we needed was there - comfortable beds, a balcony with a beautiful view over the bay and of course fully equipped bathroom and kitchen.



The kitchen came with a toaster, kettle, microwave, fridge, sink and a washing machine, while the bathroom contained a clean shower, toilet and sink.



Both rooms (kitchen and bathroom are particularly small holding up to two people at a time) but when the room is holding only three this is hardly a problem.



The pool was clean and refreshing, there was hardly any distraction or noise and we were able to relax and had the opportunity to buy snacks, drinks and ice creams from the lifeguard on duty who went to the nearby restaurant that backed on to the hotel entrance.



The apartments are also flats to local residents, the landlord living on site and his house being the office were you collect your keys from. This is a basic room only hotel so if you were desperate for a hotel that provided entertainment and facilities I would recommend the Sol Hotel Companies.

Room was basic but was fine as...

Overall Rating:

3/10

Board Basis:

Self Catering

Date of Holiday:

Aug 2007

Tour Operator:

barrhead travel

Submitted By:

Miss C Matheson

Comments:

Room was basic but was fine as we were out most of the time. It wasn't very clean as there was old cotton buds on floor at back of bed. Our towels were changed once a week but not the bed linen. Also we came back with bites which looked like flea bites which seemed to appear each morning when we woke up!



The apartments are obviously rented to long term residents and we had the neighbours from hell. Every night they were up and out on the balcony shouting and swearing in a foreign language and throwing the furniture around. I think it was only 1 night out of the 7 that they were not arguing and fighting. I found it very frightening as I did not know what was going on.



Not all the rooms have sea views as we were on the second floor and we could only see the back of the shops.



The night we arrived our passports were taken from us and there was no clear explanation

as to why, we were only told that we would not get them back before 12 midday the next day.



The apartment was very central and it was only a 2 minute walk to the beach, restaurants and shops.



I would not stay there again, mainly because of the neighbours and the flea bites!

To say these apartments were...

Overall Rating:

1/10

Board Basis:

Room Only

Date of Holiday:

Oct 2007

Tour Operator:

Booked Independently

Submitted By:

Mr M Mcclean

Comments:

To say these apartments were basic was an understatement. The furniture was as old as the hills, painted yellow and room very small. Had no change of bedding all week, and only had clean towels once. The apartment was infested with cockroaches; I killed about 50 in a week.



The fridge was crawling with creepy crawlies, an absolute disgrace of a place. We left after a week bitten to death, and couldn't wait to get out of the place, we couldn't use any of the cups and plates or cutlery, it was awful.



Rating these apartments 1 was kind.

Just arrived back from a 6 night...

Overall Rating:

10/10

Board Basis:

Self Catering

Date of Holiday:

Jun 2007

Tour Operator:

Alpha Rooms

Submitted By:

Miss L Ellis

Comments:

Just arrived back from a 6 night stay at Las Palmos in Palma Nova Mallorca and what can say?



After looking at previous feedback from other people who had stayed there I was not holding out much hope. When we arrived we waited with baited breath for the owner to appear out of what was described as a hole, and by all means he did!



He arrived out of a random door, but instantly was expecting us and gave us our key.



He advised we were staying on the 9th floor, and I jokingly said is it a sea view? He laughed and said yes actually it is! Not expecting much we took the lift up to the 9th floor and found our room.



We walked in and were very pleasantly surprised. We did have a beautiful sea view and all the amenities we could need for 6 nights.



The room is basic but good basic. We also had a change of towels and clean room once in the 6 nights which again was unexpected.



With regards to the air con, please do not pay for this! There is a switch where you can turn it on without the remote, so if you pay for it you have been ripped off! Emptying the bucket is a pain but worth it to stay cool.



All in all a brill accommodation and I would recommend it to anyone who is happy with cheap and cheerful!

Upon arrival, was surprised...

Overall Rating:

1/10

Board Basis:

Self Catering

Date of Holiday:

May 2007

Tour Operator:

Booked Independently

Submitted By:

Mr S Tidman

Comments:

Upon arrival, was surprised there was no reception, in fact walked around ground floor / car park twice before landlord appeared to deal with us.



Entering our flat, it was more basic than basic, obviously no TV in the room. It appeared as though it hadn't been cleaned, although clean bed linen and towels had been provided, plus were changed whilst we were there.



The ceiling and walls of the flats had splatters from previous residents having killed the numerous mosquitoes around. Our flat was on the second floor, but still had a serious ant infestation problem. The furniture appeared to be on its last legs, with more space in a phone box than what's available in the kitchen and bathroom.



The landlord appears to charge for everything he can, 2 euro for a sun lounger round the pool, then another 2 euro for a parasol (which was not disclosed when I booked the holiday), although you could use the pool for free (if you didn't mind the debris in it from the nearby trees and the dirt / sand that appeared in its daily).



The infamous picture of the pool with the block behind is deceiving, since the pool is built on a raised piece of land (making it level with the first floor of the block), with the car park the other side of the hedge.



The doors of the flat onto the balcony are so dreadful at blocking out any sounds from the car park; you can hear all comings and goings through the night and early morning.



This place is not to be recommended at all, the only slightly redeeming feature is its location in the town and closeness to the beach. It has nothing else going for it.



Having this flat for two weeks has put me off the resort entirely, and I most likely will not be visiting Palma Nova again.

Just got back from Las Palomas...

Overall Rating:

7/10

Board Basis:

Self Catering

Date of Holiday:

Sep 2006

Tour Operator:

Booked Independently

Submitted By:

Miss M Wright

Comments:

Just got back from Las Palomas apartments and they weren’t as bad as the reviews said! The rooms were very basic but that’s what we expected for 2 stars! There is no reception and you have to ring the owners’ private door it looks like!



We only had our room cleaned and fresh towels/sheets changed once in the week but was fine. Now then AIR CONDITIONING when we asked how this works the man told us it was 4 euros a day...we decided we would get it the day after cos it really was hot and sticky in the room, my boyfriend took a quick look at the air con system and noticed there was a simple on/off switch so turning it on and...it worked!



So this man was just wanting the money for his back pocket I guess cos we didn't get billed for it, I suppose he just wanted to fiddle the poor people who don’t try the switch!



Also the thing we were disappointed about was the sun beds around the pool you actually have to pay for them..not that much but, just something you don’t expect!



The food at the apartment was very nice and the staff couldn’t be friendlier my little girl had a little fall and they rallied around for her getting ice etc! I didn’t see any 18-30's so not sure if this is the case it certainly wasn’t rowdy!