Sol y Sombra

Stayed here for 10 nights at beginning of November. The hotel was very clean and food ok. Apart from that not a lot else going for it. Caters 100% for the spanish and although I have nothing against pensioners, the spanish one's are the most ignorant selfish people on this planet. They wold just push anyone out of the way to get into the lifts and get to the front of the queue for food. Also beware DO NOT book all inclusive. Their version is crap beer, Red wine & almost alcohol free sangria and these only available at mealtimes. Only a handful of english people there when we were and all complained about the all inc deal. Saying that, all entertainment was in spanish anyway so wouldn't have lingered long after meals.

A lovely hotel if you are spanish. The only thing good I can say is that it was very clean.
In 7 days we found no hotel staff who could speak english, and there was only about 6 other english staying at the hotel.
The resturant was far to hot, around 30% and the food was only just warm, two couples came down with food poisoning on there first day, and apart from breakfast we ate out every night.
I will be complaning about this hotel being offered on the internet as a place for english to stay

This hotel is very clean, and the food was excellent, something for everyone. The rooms were cleaned daily, with fresh towels every day.
However not for the english there was only a handful of other british there, it was all spanish, all entertainment was for the spanish too, and the other guest were not very friendly to the british either.
It was at least a 20 minute walk to the beach, and the pool is across the road and in the shade all day.
It is 3/4 hour walk to new town or 9 Euro taxi. All british travel agents should read reviews before putting forward hotels for this area of Benidorm. How ever we did not let it spoil our holiday.

this hotel should never be used for british only caters for spanish.
food cold every night menu rubbish.
half hour walk to new town.
not enough loungers by the pool as sharing with adjacent hotel.
only wish i had read watchdog before i had booked this holiday.
only good thing i can say about this hotel is that is was clean spacious
and very good balcony with no noise of building work.

Food, too much fish on menu not varied enough. Accommodation not bad. But too far away from main town.
Room cleaned every day hotel swimming pool clean and tidy.
Overall hotel good, but the menu had too much fish, which we didn’t like.

Have just returned from a two week stay in this hotel!! This hotel should not be used for English visitors as it neither caters for them food wise nor entertainment wise. Everything is in Spanish - no good if you only have holiday Spanish of yes and no! The check in was a farce as none of the staff spoke English or if they did they kept it a secret.

The cleanliness of the hotel could not be faulted. However, that is the only plus point. A buffet was provided for meals but was mainly inedible. Human hair on the eggs at breakfast and a bug in the salad is not what we had paid for. Better than going to a slimming club as I lost 7lbs!!
The entertainment was all in Spanish. The swimming pool was scarily deep for children and the crane carrying bricks etc flying over it did not help!! At one point the pool had the debris from the crane floating in it.
As for the other residents in the hotel, I have never come across such rude and arrogant people. There were only 3 English couples in the hotel. We were subjected to being pointed at and spoken about quite openly. Pushed out of the way at the bar etc and God help you if you tried to explain to them that you were there first!!
A game of pool, the only non Spanish entertainment available for my son, was marred by the Spanish children lifting or touching the balls as their parents watched from the sidelines!! I know what I wanted to do with my pool cue.
I would go back to Benidorm but as far away from this hotel as possible.