Viva Sunrise

Stayed at the Viva in July in a 2 bed apartment overlooking the childrens playarea and kiddies pool. Have to agree with a previous reviewer in the remarks made about the entertainment - it really was rubbish. That for us was the only downfall. Never ate in the main restaurant but it was always quiet which spoke volumes - the pool/snack bar however was lovely both by day and in the evening when the tables were laid with linen tablecloths and the a la carte menu came out. Supermarket big and well stocked. Whole place super clean! Plenty of entertaiment for kids, teenagers and adults during the day. Out bedrooms were quite small but the living area was roomy. Air con a blessing! Sliders to balcony do not open from outside so beware if planning to sit out for a while! Loads of umbrellas by the beds at the pool which got handy when it was very hot. Reception staff very efficient. Lots of dutch and some Germans there. Also good few Irish/Northern Irish bur very few English! Only 5 min walk to the beach. Portofino restaurant near the Boccachio Hotel do lovely pasta! Also in the port of Alcudia a chinese called The Villa and next door a tex mex place called Dakota are both worth checking out. Will be recommending the Viva Sunrise to anyone thinking of going to Majorca!

we went to viva sunrise the first 2 weeks in july. i was surpprised as it is stated as a 3 star property and yet its better than most 4 stars on the island, i should know i ve stayed in most of them! the appartment is basic but spotless clean and the pillows are very comfy as you dont often get comfortable bedding in spain, the grounds are lovley with a new kids pool area which is in itself 5 star in fact, i will let you in on a little secret i learned while i was there that is it has been already upgraded to a 4 star for next year with only the facilities in the rooms left to be upgraded, so if you have booked already your in or a treat.in my opinion the main restaurant is very poor the food in it is sparse and the buffet can only be described as slop, im sorry but it has to be said, the snack bar is however the saving grace as the food here is up to a resonable standard, the waiters are very slow and a waiter called Xisco was appalling to the customers so advoid him at all times, he is one of the staff that needs to go if viva sunrise is to hold on to the number one slot on trip advisor, he is awfull to little kids thank god i have no small children as he can be very abrupt with them and he is obnoxious to adults too, a few people there complained of him throwing the food on the table and when they complained to reception they were told that he was very stressed! send him packing then let him be stressed in his home not on other peoples holidays.viva sunrise cannot be that short staffed that they would ruin their reputation with an ignorant man like Xisco.the only other complaint i have is that the entertainment staff are the worst i have seen on any holiday they are rude and the shows they put on are very poor, the flying team that comes in twice a week to do saturday night fever and we will rock you are very good thank goodness otherwise we would have died of boardom,viva sunrise is risking their reputation again if this level of sevice is all they can supply as entertainment for its guest, i would sack the lot of them they re exstreamly poor entertainers as a team.so i will give viva sunrise 80 out o 100 on marks, points taken away for the bad waiter Xisco and the very poor entertainment team, other than that viva sunrise is excellent so take note viva hotels and keep up the good work.

Have read all the good reviews of Viva Sunrise here and I can only say I wasn't dissapointet. The rooms are very usable and clean. It seems like everything is in control and the people working at the hotel are very professionel and helpfull. There is a pool for every age - from 0 to adult. The disco for the kids is also very fun and we went every night! We where on halfboard and the food was very good. Not too much but it was very tasty. Would choose Viva Sunrise again if I was going to Alcudia.

We stayed at Viva sunrise for 2 weeks and I can honestly say it exeeded our expecations. We took our 2 year old son and found the facilities excellent and the staff very pleasant. It looked as if the complex had recently undergone refurbishment as every part of the room and grounds were immaculate. I wouldn't hesitate to recommend Viva Sunrise to anyone wanting to visit Mallorca.

Viva Sunrise was exceptional.Went as two families with five young children all under 12 and hotel suited all there needs.Entertainment was fantastic(my 2 yr old daughter still watches the bufo dvd now).Entertainment team made it for me especially Klaus(he was the star).One thing that may not be to everbodies taste but we loved it is the fact that this is not a traditional british hotel!When we were there I would say that 75% of occupants were non British(ie sweedish,german,french etc)to us this is what holidays are all about mixing it,but as always everyone we met inc entertainment team all spoke perfect english.Overall I could not fault this holiday.Thumbs up.Ive already booked for next year.

We stayed at the Hotel Viva Sunrise in mid-October for 1 week. This was right at the end of the season (the hotel closed for the winter a few days after we left) but we were lucky with the weather – it was sunny and 25 C most days. We chose Viva Sunrise as it was rated number 1 by Tripadvisor at the time we booked. We were not disappointed, as it was a good hotel. I will try to cover the few bad points as well as the good in the review. We booked directly with the hotel website which was an excellent deal – EUR 327 for 1 week. We booked flights from Glasgow with Thomas Cook website which were advertised as £99 per person, but with taxes and fuel surcharge were actually £576 for a family of 4. The rooms (we had a 1 bedroom apartment) were clean and reasonably comfortable. The only negatives were that the sofa beds in the living area were not that comfortable (too soft) and the air conditioning was not very good (this was not a problem in October, so we didn’t complain, but in July it would have been different!) There is plenty of wardrobe space; TV has a variety of European channels including BBC World and Sky News. Bathroom was fine – bath and shower, all clean, plenty of hot water. Rooms are cleaned and towels changed 5 times a week. The kitchen area was small but adequate – just two electric rings and a fridge, plus good selection of pots, pans, crockery, cutlery, etc. Lack of kettle and toaster (mentioned in previous reviews) not a major problem for us as water can be boiled in a pan, and the shop sells croissants, which is a much better option than toast! We were located on the third floor with a view of the pool area, but not too close to the stage / entertainment, which was a good option. If a quiet room is important to you, the other side of the hotel may be the best option, although this is a family hotel and the entertainment finishes at 22:00, so noise is not a problem. Some of the rooms on the hotel side at the stage end would allow you to sit on your own balcony (and drink your own wine!) to watch the entertainment – which may also be nice for some! The other guests in the hotel at the time we stayed were mainly Scandinavian; we understand that during the high season there are also usually a lot of Irish guests. It was a friendly atmosphere, very suited to families; the hotel staff were generally very helpful, and all spoke excellent English. One of the main reasons we chose the hotel was the good Tripadvisor reviews for the children’s entertainment / kids club. This was really excellent. There were several activities organised right through the day, from 10:00 until 16:00. The children could join in whichever they chose, and it was all free. The staff organising the entertainment were very hard working, they made a huge effort to keep the kids busy and our kids (8 and 5) had a great time. There was also a mini-disco for the kids at 20:00 every evening – singing, dancing and a regular appearance from Bufo the kids club mascot!! Apparently in high season there is a larger team of entertainers and even more organised for the children. The pool area was very nice, two large pools (one deep, one fairly shallow) and a small “kiddie” pool. Lifeguard was on duty most of the time. As it was end of season, there was no problem with overcrowding, but it appeared there were plenty of sunloungers and chairs to cope even if the hotel was busy. The only negative was that the pool was quite cold – again, this is probably less of a worry in July than in October! Towels for the pool can be borrowed from reception, so no need to bring them. Only a EUR 10 (per towel) deposit required, which we got back no problem. Towels can be swapped for fresh ones on Monday, Wednesday and Friday. The beach is only 10 minutes away, and nice and sandy. We didn’t spend much time there however, as the pool was too nice! We were staying on a self-catering basis, so did not try the breakfast or restaurant. We had lunch by the pool one day, and were frankly disappointed with the quality of the food, and chose to eat out of the hotel in the evenings. The quality of restaurants nearby was variable, but the Roma Steakhouse & Pizzaria at Avda. Pedro Mas y Reus was pretty good – nice home made pizzas, and the Chino Lago on the same street was a reasonable Chinese – the kids were free, although this may have been an end of season special as trade was slow! The best meal we had was tapas at a place called Sa Taverna in the old town of Alcudia – slightly more expensive than places nearer the hotel, but still not extortionate at EUR 95 for a meal for 4 + desserts and a bottle of wine. The hotel supermarket was pretty good – a reasonable selection of food and drinks, nice freshly cooked bread – we made sandwiches for lunch most days; the shop has a good selection of cheese, ham, cold meats, etc. Prices for the food seemed reasonable compared to local shops, but alcohol seemed more expensive. The hotel accepted both American Express and Visa cards (and I assume Mastercard, but I didn’t try). Most local shops and restaurants did not accept Amex, with the exception of the car hire place next to the hotel; most (but not all) accepted Visa. Transport – we arranged for an airport pick up in advance (booked on the internet), which was very easy and efficient but probably not the cheapest option in hindsight. We hired a car for one day from the rental place next to the hotel – this was fine but they are not the cheapest (but it was raining and we didn’t want to walk far!) I would recommend booking at least the day before, and possibly even further in advance to get the best deal and secure your first choice of vehicle. For the cost of the airport transfers and the one day car rental, we could probably have rented a car for a week. The drive from Palma / airport to Alcudia is very easy – highway all the way, well signed. We used buses to get to Alcudia old town, which cost about EUR 4.50 for 4 people – we later discovered that a taxi cost about the same. The buses were fine however, and had we stayed longer we may have used them to travel further afield. We met people who were catching the bus the Palma, and then the shuttle bus to the airport – this would be a fairly straightforward option providing you did not have too much luggage. We didn’t do much sightseeing, but the following were all worthwhile – Inca market (Thursday), Alcudia old town market (Sunday), Port de Pollensa and Palma.

We stayed in an apartment for a week, it was really clean and spacious, good facilities (although no kettle or taoster). maid service throughout the week providing clean towels and bedding. good location, just a short walk to the port, and short bus ride to port pollensa (worth a night out, lovely restaurants). nice restaurants in the port, eat at Shakespheres just down street from hotel, really good food and friendly service (good tour guide!) overall had an excellent holiday and would return to viva sunrise again.

A great change from the usual 4 star that we stay in! It was a lovely clean hotel and my 11 year old gave it a huge "thumbs up"! The rooms were clean and spacious enough - I just could not get over the "no kettle" thing (and there was also no bottle opener), but apart from that no complaints! The entertainment was of a FAR superior quality than we had at the 4 star and the kids clubs were great. The staff from restaurant to bar to reception were fantastic - always smiling and helpful. My only gripe with this hotel was - the Germans! We were given notices on check in that if we reserved sun beds and left them unoccupied for 45 mins the towels would be removed - this did not happen - we left our beds for lunch, we were gone about 15 minutes and when we came back, one of our towels was thrown on the floor and the bed removed - we were surrounded by Germans!!! Majorca is a great country to visit - this has been my 4th year in a row, but I honestly have to say that if I wanted to be surrouned by Germans, I would go to Germany.

We have just returned from a fantastic week at the Viva Sunrise. It was our first family holiday with our 14 month old and a great time was had by all. The apartments were spotless and quite spacious. We had a studio apartment facing the sea(altough we couldn`t see it) but it was on the quiet side and we were very grateful for that. The pool area was very impressive but was very busy during the day so we spent most of our time at the beach which was fantastic, less than a ten minute walk, plenty of space, sunbeds; warm water and no jellyfish. The staff at the hotel were exceptionally friendly and helpful, the hotel also had a great evening entertainment programme which kept us all amused and entertained. It really is a family place and all the children there seemed to be having a ball. A great place to spend a week or two and we will definately return in years to come.

Stayed for 2 weeks in June 06 with Husband and two children (4 and 3 mths). Apt was clean, spacious and well kitted out (apart from kettle and toaster!) Staff were more than friendly and was well catered for Children with nightly entertainment. Swimming area was fantastic with plenty of sunbeds and beach was only 5-10 min walk and is gorgeous and clean. Highly recommend for family holiday. Romantic couples go elsewhere if you want to be away from kids!!