Reviews of Eden Alcudia Apartments, Alcudia

Air Malta, our airline was first class, I would fly with them anytime, Travel Republic, would I use them again? Depends how they respond to my 4 page letter of complaints.



The coach transfer company were useless on time keeping and we nearly missed our flight home because they were late picking us up from The Eden Alcudia hotel.



We stayed at the Eden Alcudia from the 19th to the 30th August 2008, would I stop at that hotel again? never, if your not German you don’t count according to the Spanish.



We stayed at the Eden Alcudia about 2 years back and loved it, the rooms were clean, the staff were courteous and helpful, the entertainment was first class.



When we arrived this year after a 2 and a quarter hour journey from the airport, the room wasn’t ready and we had to wait another 90 minutes.



When we finally got into our room we were horrified to find the only thing we could see from our balcony was the top of a tree, it blocked out the complete balcony, the room was 424 and was north facing so it never got light in our apartment, the room itself was clean and the domestic staff were first class.



Being directly above the Hotel Service area we were always being disturbed by the noise of lorries making deliveries.



We complained to the desk staff about our apartment but they said they couldn’t do anything, I later spoke to a female manager, she was even too ignorant to introduce herself to me, so I never found out her name, her attitude was that’s your room live with it.



Two days later I complained again to the manager and this time I raised several other complaints, IE, the Germans taking over all the sunloungers and sunshades even though they were not using them, I pointed out the fact that there was a hotel rule forbidding the reserving of sunloungers, and that it was not being enforced, she just shrugged her shoulders and said “what can I do”? She started to walk away, I informed her because of her uncooperative attitude, that I was going to post pictures of my problems at the hotel on the net, and that no one would want to stop in a room like ours, she just said she didn’t want people like us there anyway.



Summing up, the Alcudia Bay area is just beautiful, but if your not German don’t go there, if you do, always find out what things will cost before buying them, a 13 euro meal can often end up with a bill for 25 euro’s, with things like drinks, and tax etc on top.



We ended up paying 52 euro’s for a paella meal for two, a pint of lager and a mineral water, in the past that would be about £30, now its about £50



Don’t go full board, other British couples were telling us how bad the food was in the hotel, we always had our breakfast at the British bar called the Swan 5 minutes walk away, the entertainment at the Swan was brilliant, the entertainment at the Eden Alcudia was non existent.



I believe that the Spanish just want to take as much money as they can off the holiday makers this year, but they forget doing that means their holiday trade will be irreparably damaged for next year.



After this years holiday in Alcudia, Majorca, Tenby is looking a very tempting option for next year.

Air Malta, our airline was first class, I would fly with them anytime, Travel Republic, would I use them again? Depends how they respond to my 4 page letter of complaints.



The coach transfer company were useless on time keeping and we nearly missed our flight home because they were late picking us up from The Eden Alcudia hotel.



We stayed at the Eden Alcudia from the 19th to the 30th August 2008, would I stop at that hotel again? never, if your not German you don’t count according to the Spanish.



We stayed at the Eden Alcudia about 2 years back and loved it, the rooms were clean, the staff were courteous and helpful, the entertainment was first class.



When we arrived this year after a 2 and a quarter hour journey from the airport, the room wasn’t ready and we had to wait another 90 minutes.



When we finally got into our room we were horrified to find the only thing we could see from our balcony was the top of a tree, it blocked out the complete balcony, the room was 424 and was north facing so it never got light in our apartment, the room itself was clean and the domestic staff were first class.



We complained to the desk staff about our apartment but they said they couldn’t do anything, I later spoke to a female manager, she was even too ignorant to introduce herself to me, so I never found out her name, her attitude was that’s your room live with it.



Two days later I complained again to the manager and this time I raised several other complaints, IE, the Germans taking over all the sunloungers and sunshades even though they were not using them, I pointed out the fact that there was a hotel rule forbidding the reserving of sunloungers, and that it was not being enforced, she just shrugged her shoulders and said “what can I do”? She started to walk away, I informed her because of her uncooperative attitude, that I was going to post pictures of my problems at the hotel on the net, and that no one would want to stop in a room like ours, she just said she didn’t want people like us there anyway.



Summing up, the Alcudia Bay area is just beautiful, but if your not German don’t go there, if you do, always find out what things will cost before buying them, a 13 euro meal can often end up with a bill for 25 euro’s, with things like drinks, and tax etc on top.



We ended up paying 52 euro’s for a paella meal for two, a pint of lager and a mineral water, in the past that would be about £30, now its about £50



Don’t go full board, other British couples were telling us how bad the food was in the hotel, we always had our breakfast at the British bar called the Swan 5 minutes walk away, the entertainment at the Swan was brilliant, the entertainment at the Eden Alcudia was non existent.



I believe that the Spanish just want to take as much money as they can off the holiday makers this year, but they forget doing that means their holiday trade will be irreparably damaged for next year.



After this years holiday in Alcudia, Majorca, Tenby is looking very tempting option for next year.

eden alcudia,very clean,breakfast was ok.rooms were very small,there was 3people in are group,only big enough for 2.the room was airconed.on the whole it is a nice hotel.no chance of a sun bed less u get up early.good place for food is smiths,around the corner.staff very helpful

Hi there



We (wife, son(14) and I) have just returned from the Eden Alcudia apartments and cannot praise the staff, cleanliness or location highly enough for this type of holiday.



Seguro holidays received bad press in the summer of 2007 but on this occassion they got everything spot on. Flights, meet and greet and tranfers in both directions were excellent.



A local supermarket next door to the apartments supplied us with copious amonts of drinking water and fresh croissants and baugettes for breakfast and lunch all at reasonable cost.



Remember this is not traditional spain and there is a fair share of KFC's and Burger King's which we did attempt to avoid. We found one local restuarant adjacent to the hotel which was excellent. All meats were cooked on an open barbecue and the cost for three for main meals and drinks was approximately 50euro.



The hotel has good facilities and the usual activities throughout the day (volleyball, waterpolo, etc) but it is the wonderful beach and sea which will make your holiday. The bay in Alcudia is very warm and swimmers can walk out at least 100metres with the water still at waste level, it was absolutely magic.



Public transport was good as we visited both the Alcudia and Inca Market and also Puerto Pollenca and Polenca.



We thouroughly enjoyed our holiday and intend returning to this aparthotel.

Upon arrival, the hotel looked nice, modern and clean, but we were put in a room facing the main road. The room did not have double glazing, and we had traffic noise all night. The next morning we complained to the receptionist, who was not interested, but said he would tell the manager when she came in. Nothing come of this, so a second night was spent in the room, so we then complained the next morning to our holiday rep. The rep spoke to reception, and was again told that the manager would be told when she returned. Nothing was done, and we ended up spending the whole 7 days of our holiday listening to traffic noise all night long. This was no ordinary road with the occasional car going past, this is the main road in and out of Alcudia. Looking back, we should have packed our bags and waited in reception whilst they found us another room, especially as the hotel was only a third full/ two thirds empty.



As this was a self catering apartment, it was severely lacking in equipment, as there was no grill, no kettle or toaster! All of these items could be hired as extras. This also stretched as far as having a TV in your room, if you wanted one, you had to hire it.



As far the evening entertainment was concerned, it was so bad, that me and my wife found it embarrassing.



Needless to say, we won't be going back to this hotel.

Hello

We just came back from Alcudia(Majorca) where we had really great time.Eden ALcudia hotel its a great place for all families, breakfast -delicious, everyone can find sth for himself, beach just across the gardens, small playground for childrens, rooms are cleaning everyday, staff very helpful. We rent a car so we could move and visit other part of island, everywhere is really close, in 30 minutes u can get on the other end of the island. I really reccomending this place to everyone.

just returned home 2 week stay eden hotel alcudia hotel very clean rooms spotless great for beach kids club good location but beds awful 2 small sofas and pull out bed for 3 for 2 weeks was so uncomfortable rooms very small put sofas together and you can not move food breakfast rice onion rings german sausage same at tea this hotel does not cater for the english most guest were german food tv all german sunbeds taken early in morning by the german guests you can never sit in foyer watch tv german channels all day plus you would have to be the 7am as the german guest sit with remote all day not for us

hi i stayed at eden alcudia and it was amazing... has anybody got the resident animation teams email adress or anything.. if you have then add me on msn harris_ere_2k6@hotmail.co.uk and tell me it please cos i want it really bad. thanks x

This was my first time in Alcudia and I loved it. Me and my partner stayed in a studio and it was spacious enough for the two of us.



The daytime entertainment was the highlight of our holiday as when we weren't on the beach we were entertained by Jonas and his activities. We loved playing water polo.



We didn't eat at the restaurant, we mainly eat at Smiths Bar which is just round the corner and the Swan which is about 5 mins walk away; both are British bars and were both cheap and lovely.



We did three excursions with no frills which were the Pirate’s Adventure, Grande Ranche and the Big Day Out which was the aqua park and the marineland. We found them all amazing, however I would advise that you do the big day out opposed to doing the marineland and aquapark separately as you would get bored doing one of them all day. It was just the right amount of time when they were both put into one day.



I would definitely go again and we didn’t want to leave in the first place!

Very nice hotel right on the beach, rooms are clean, the studios are a little cramped, but we never cooked there so I didn’t find it a problem.



The hotel is about a 20 min brisk walk from the centre of Alcudia and its main clientele is German, all the entertainment and TV was geared towards them so we had to leave the hotel on an evening and walk to the centre.



I will go back to Alcudia but next time I will book a hotel near to the Sol Alcudia Centre, as this is much more central.

Agree with all prior comments. i.e. hotel clean, friendly, close to beach, bars and restaurants. Only thing I would mention is we were initially given a studio at the front of the hotel which faced onto a very busy road.



The traffic noise was very loud up to approx 2 am and started again at 6 am. We asked to move after 3 nights and, after speaking to a very helpful manager, were moved to a quieter location.



If you want a good night's sleep please check room location before you go - sea view would be advised but you would need to book in advance as it is a very popular and busy hotel.

Having been asked to go on this holiday I must admit I had mixed emotions. I had not been to Majorca for 16 years and I am not much of a hotel person but here is my view of this holiday.



I have to say I was very impressed. This hotel is a 3 star with very good facilities. To be honest the food was not really tested as we eat out every day, I don't cook on holiday! If you are the sort that does then cooking facilities are very basic. Cooker consists of 2 hob rings with pans pots supplied and so on for drinking and eating. Ok for very basic goings on cooking wise so don't expect a a Sunday roast here ! You can hire a kettle for deposit only and a toaster and for the really boring types you can hire a TV.



Staff are friendly and helpful and speak good english. Rooms are kept very clean and you can expect clean towels and sheets daily.



Rooms are are air conditioned but not massive but then again how much time do you spend in your room !



I have to say what won it for me was the daily entertainment run by Jonas Tiny and Natalie 10 out of 10 they were ace!! Work very hard and are all very friendly. We are booking to go again and we have only been back a week!!!

Overall these apartments were good. With friendly staff, clean rooms, air conditioning, towels changed daily if you want them to be. It had two pools and a children's pool which were clean and well sized.



It was only a two min walk to the beach just through the gardens. Plenty of sunbeds round the pool and great service from 12.00 onwards.



We didn't eat in the hotel as we ate out but from what i heard it was good. We only saw the entertainment in the hotel once, it was a reptile show and the best thing was we had an anaconda around our neck, it was great. Although we didn't go to any other we did notice there was a different show on every night for the whole two week we were there.



There were a few faults but which hotel doesn't have them. The shower wasn't so good, the water dibbled out of it and the bath was really small. Also the room was small and cramped. Me and my partner stayed in a studio and there wasn't even a proper bed just two sofas which we had to push together to make a bed. But it was liveable for two weeks.



The kitchenette was basically equipped, a stove, sink, fridge, plates, pans etc. It didn't have a kettle but I took my own so it was fine. You can also rent out many things for a small fee, we had a safe in the room at 12 euro a week. But you were able to rent out kettles, microwaves, televisions etc. When we arrived there was a bottle of water already in the fridge, washing up liquid, tea towels and shampoo/body wash in the bathroom which I thought was good.



The area was pleasant, a good bar too. I would recommend visiting the Smiths bar just around the corner from the hotel. We spent most of our time there as their food is great! We visited can Picafort which was great. There was a great bar there named Birdies Bar just up from the taxi rank which cost 10 euro to get there from the hotel. It cost around 17 euro to visit Port Pollensia which was good but bars were hidden and had to be looked for.



We mainly enjoyed Alcudia itself plenty of bars, restaurants and shops and it was just a 15min walk away.



If you enjoy trips the Aqualand Arenal was great. I have been 5 times to this water park in the last 8 years. It's the biggest in Europe and I strongly recommend it. Also the Marine Land was good, especially the dolphin and sea-lion show.



One last comment don't visit the Chinese next door to the apartments as it gave a few people food poisoning.



Great hotel and we would revisit.

Hotel was great everything you need close to hand. The beach was directly behind the hotel and the hotel had three swimming pools, suitable for all ages.



The entertainment in the evening was ok but finished at 10.30pm even though we were told 12. Supermarket next door to the hotel with everything you need and there was also chemist next door.



There was a restaurant and a snack bar in the hotel we didn't eat in the restaurant but it looked ok and the snack bar was ok but didn't have much on the menu.



We stayed in a one bedroom apartment and there was two of us. It was just the right size a studio would have been too small. As we went self catering I expected all the usual equipment you need to cook, however, we had to rent a toaster and kettle from reception as they weren't including in the price of our room.



Also there was no oven or microwave and only two hobs to cook on. This wasn't much of a problem for us as we ate out all the time, but for some people it could be a problem.



There was plenty to do around the hotel and in Alcudia. plenty of shops and restaurants both right and left to the hotel, but if you go right you will need a taxi because they are about a mile away.



Whilst on holiday we went to the Pirate Adventure dinner show and to the Western Water Park we booked these with no frills excursions. Both of these trips are suitable for all ages and the pirate adventure was fantastic as it is the third best show in the world.

Eden, Alcudia in Majorca was more than I expected. I was self catering and got my holiday for £800 for my family of four for a week.



I didn’t know what to expect as I had never been on holiday abroad before.



The hotel was absolutely lovely, all marble, three swimming pools and great entertainment for the kids.



The staff were very friendly and there was only a two minute walk to the beach.



The rooms were a bit simple but who wants to spend time indoors? TVs weren’t present in the room but for about 20 euros you can rent one for the week, I chose not too because I just wanted to get out and about.



I would recommend this hotel as I met other tourists who had been before, so it must be good.