Atac Hotel

My husband son and I stayed at the Atac 2 years ago and had a great time we could not fault the place thus the reason we returned this year.
Accomodation - apartment side
In my opinion the standard of this hotel has lasped, towels were changed once in 2 weeks, toilet bin was emptied every day except last 2 days we had to empty it our selves. Patio door had no lock which we reported to Mr Atac who said no problem hold me responsible needless to say nothing was done about the security of our apartment.
Being a self catering apartment there was no cooking facilities to speak of (not that I would use them anyway). On arrival the bathroom stunk to high heaven and the stench never left, the bathroom window would not close, the shower tap was dropping to bits it did not leak it constantly ran. The beds were made regular but I could not say for sure if the linen was changed. The cleaners had certainly NOT cleaned the apartment the whole of our 2 weeks stay. Though I heard the hotel side had no problems on this issue.
My husband and I travel a fair bit, problems like these do not usually bother us we just get on and have a good holiday we certainly don't complain.
My reason for writing this review is not the state of the apartment, these are trivual matters and are not really that important to me.What is important is the way in which the British families were being treated not by the staff which we could not fault but by the Hotel owner MR ATAC.
His behaviour was certainly not acceptable toward the British teenage kids, he seems to spend all of his time fault finding, he was constantly shouting at the kids not to dive (ok sign up stating this) but they weren't allowed to jump or play ball or have any type of fun in the pool, balls were confiscated all we heard was PROBLEM PROBLEM. He eventually barred 3 british kids from the pools our son included even though the other kids (turkish) could do what they wanted without any problem. I even heard he barred a child from playing darts. As for the pool table, insidently was falling apart it was so popular in the 1st week with the teens he decided to charge 4 lira per hour, needless to say no on went near.
The 3 families whos kids were problems were told to stay away from each other or he would ask them to leave the hotel. Cutting a long story short the situation was compromised but the Atac family watched over us like hawks. In Mr Atacs defence his daughter said he has had a stressfull year if this is the case he should have stayed at home and not take his frustrations out on the hotel guests. We come on holiday to destress ourselves and relax not to have him watching every move we make.
Thomas Cook rep (Nigel) was informed next day not only by 3 families involved but with other british families who were not happy with his attitude. Nigel spoke with Atac but we got no feed back! He promised to get us a complaint form STILL WAITING!!!
On the whole we had a fabulous time in Altinkum it's a great place, the turkish people are the best, we are returning there next year. I STONGLY advise anyone with teenage kids not to go to this hotel.

Fantastic time at the Atac Hotel. Ike and his team were very friendly and couldn't be more helpful. First time we have gone on B & B basis, no problems had teenage children who were very satisfied with food and facilities and made great friends with a family we met at the Hotel.
The Atac benefits from having 2 swimming pools, and we spent most of our time in the pool by the main bar which benefited by some shade especially being 40 degrees plus everyday. We had several meals at the Hotel which we found price wise was no dearer than any other restaurants in the vacinity. We had our daughters birthday evening meal at the hotel followed by a huge chocolate cake from Ike. she will remember that one for many years and have the photographs to prove it. We found Altinkum Restaurent very friendly with Ulmit and the guys making our evenings very pleasurable, although the Linekars and The British Bars opposite which played loud music or kareoke most evenings which sometimes was a bit distracting.
Ephesus was worth going to but you did feel like a sheep being hurded around for a couple of hours. Make sure you where a hat and suncream and have plenty of water. ITS HOT!! in August. It would be best seen in low season with fewer people around so you have more time to look around.
We did a Jeep Safari, make sure you take plenty of water for chucking at the other jeeps who you meet up with - it was just a mass water fight all the time. Had a great lunch in this taverna by the sea in the middle of nowhere - great value for money. Health and Safety was a bit sparce on this trip though with the back of the jeep opening going up a hill, and the driver taking a detour up a hill which we nearly tipped over, the children thought it was fun and a good talking point when we got back to the hotel.
Overall we loved Altinkum, and enjoyed the area we stayed in which was near the 2nd beach which was quieter than Dolphin Square (that was a bit to noisy for us)
Will we go back? Without a doubt, much more to see and explorer.

Arrived around half 2-3 o'clock in the morning and was met with a lovely welcome from Mr Atac and his staff. They even opened the bar and got us a drink to our room.
Hotel was extremly clean, the cleaners went into the room everyday and cleaned.
Both pools and surroundings were clean and well looked after.
All the staff were great they could not do enough.
Ike the bars manager was great.
While staying there Mr Atac went away and his daughter came she was lovely. We had problems with our transfers and she was extremly helpful and allowed us to use her computer.
Turkish night is well worth a try food was good entertainment was good and Ike even picked up some of my family who were staying in another part right up in Didim and took them back free of charge.
Compairing every restaurant that we went to in Altinkum the hotel was the cheapest and the same quality, the only problem was they do not have a childs menu but will accomadate for this.
We highly recccomend you try the First Choice restaurant down by the side of the spice.
The food is excellent and the staff are fantastic.
Also the food at A Touch of Class, Altinkum Restaurant and the Grand Restaurant are well woth a try too.

My friend Paula and I stayed for 2 wks b & b at the Atac Hotel. We arrived in the early hours of the morning due to a problem with Thomas Cook's plane. The room we were given was on the 1st floor above the dining room, it was very small and the balcony was tiny (standing room only). We went straight to reception and asked to be moved, Mr Atac and the receptionist were on the desk and after talking between themselves in Turkish Mr Atac showed us another room on the 3rd floor, this was much larger with a reasonable sized balcony which we were happy with. The rooms are very basic but the cleaners do a wonderful job keeping them clean and changing beds and towels. All the cleaners are happy, cheerful and talk to you every time they see you, well worth the tip we left.
Ike is very friendly and really tries hard to get you to eat and drink etc at the hotel which we did but when you are on holiday you want to go out as well and get to know the area and eat/drink at other places, which the Atac doesn't like! The bar staff and waiters are very friendly and work very hard and incredibly long hours to make sure you have a good time.
There were occasions when Mr Atac stayed around the bar area for most of the day and night, the atmosphere was not nice, with the staff very subdued, barely speaking to anyone. This was noticed by many of us staying there at the same time and it spoilt it.
The pools are a good size (deep) and kept clean. The sandy beach is lovely and you can walk a long way out in the sea and it is so close to the hotel, although packed we spent a lot of our time there. Day trip to Dalyan (mud baths) long coach trip but a very enjoyable day, book with Darius Travel we had a great tour guide. So many places to eat and drink and walking into Dolphin Square at night is very lively. Yes you do get asked continually everywhere you go to come and eat and drink in their restaurant etc, be friendly but firm and it's not a problem and being females on our own they can be very persuasive, don't forget it was someone else last wk and someone else when you have gone home so don't believe all they say!! The waiters are forced to put on an act to persuade you in but having met some outside of work on the beach they are very different people. Crystal restaurant, food and service excellent! and restaurant by car park on way to beach is really good. C J's cocktail bar is great, staff very friendly and good fun. There are too many places to chose from in the two wks we had. A Turkish bath and full body oil massage is not to be missed, you are pampered and really spoilt, so gd I had two! book with Thomas Cook and not the one round the corner. We had a great time in Altinkum and met a lot of really nice people British and Turkish. It is a very happy friendly place and I would love to go back, but would have a self catering apt next time.
A word of advice Mr Atac, you have a great team of people, all happy, friendly and working very hard to keep us holiday makers happy, trust them to do the jobs they
all do so well when you are not around and people will want to keep coming back but treat them like you did when we were there and people will not want to return!!
Thank you to everyone who made our holiday such a fun and enjoyable time!
Not impressed with Thomas Cook, no plane going out or coming back and the rep was sent home soon after we arrived, this meant we spent most of the two weeks without a rep!!

On arrival we met with a very smiling manager, Ike such a happy chap. Our bags were taken to our rooms, all very pleasant.
On booking in we had to pay £25.00 for airconditioning per week, per room (2) which we understood was £20.00
£10 for safe deposit box per week.
We found the rooms very basic but very clean.
Food in the hotel very expensive .
Drinks cola,sprite fanta small glasses 300 ytl (£1.50).
Small Efes 300ytl.
Well from the next morning at breakfast ,we went through a grilling from Ike.
Would we like to come to the bingo night and would be eating in the hotel tonight.
This was as we were eating breakfast, this went on while we sat at the poolside.
Everyday we were asked the same thing it got very unsettling. We didnt know how to avoid this. We agreed to go to the Turkish night BBQ this went on for hours the food was delivered at large intervals. Starter a cold buffet, then main course Chips and rice then a wait, a lamb chop, then another wait, a peice of chicken then another wait, a very badly organised function. The owner Mr Atac was on site all day and all night,there was a very strange atmostphere in the place. with his staff while he was about , We did see his temper with the English children as they played in the pool which was quite surprising, As when the Turkish families played ,they did make as much and even more noise then the English children but were not challenged in the same aggresive way. This happened on a day to day basis. He seamed to be very controlling. This did put most of the people on edge several families went to the beach to avoid the problems. He didnt want any playing in the pools unless you were Turkish. To make matters worse, the pool and hotel facilities were available to people other than the guests so there were Turkish families using the pool, playing in the same manner as our children, ie. jumping in, splashing etc. but they remained unchallenged. As a paying guest this annoyed me
Mr Atac had other issues with guests, the amount of money they spent in the day and evening. He used his staff to approach families and make comments, like Mr Atac checks all the rooms bills and has asked why you are not eating here. I can say that my family did eat and drink at lunch time in the hotel but were still asked the same questions as others. IKE WAS UNDER SO MUST PRESSURE TO SELL AND INTIMIDATE. He did work very hard and was as pleasant as he could be given the pressure he was under . The staff were very friendly and did their best. If you could remove Mr Atac I would stay at the Atac Hotel again I must say my family did have a great holiday in Altinkum and would return. BUT WOULD NEVER STAY AT THE ATAC and I would advise in the strongest possible terms that if you have children, younger or teenage, this is NOT the hotel for you.

1 reader found this review helpful

all the family have to say is excellent from start to finish.hotel spotless and all the staff make feel that you are part of the family.even the cleaner made me sit down with her and share her peach.ike the bar manger is so funny from the moment we walked into the bar he was making the whole family laugh.
the resort had more than enough to do and plenty of bargains in the shops if you are prepared to haggle .
we are already booking for next year.

1 reader found this review helpful

The atac hotel was fantastic, very clean and staff were always willing to help. We checked at 3am and it was fast and simple so we could be in bed in no time. The bar manager ike is always willing to help and give you advice even if its not his department he will go out of his way to help you. The hotel has 2 pools both of which have plenty of sun beds and really clean. There was never any trouble getting a sun bed . One pool is lively and the other is just nice to chill out by and read a book or two. The hotel is very close to the beach and with in walking distance of local bars and restaurants. The turkish night which is held in the hotel every week is well worth a visit as the bbq is excellent and the entertainment is good too. There is the best beach in the resort just a stones throw from the hotel and i highly recommend a visit to the buzz bar which is near the hotel too. It is run my Hagi and his english girlfriend linda and a great team of staff. They make you feel welcome and the food is fantastic, it has quizzes, key to the box and all other different entertainment, give it a look. The hotel is great with kids and has lifts for anyone not managing the stairs too. It has appartments on one side which benifits from all the same facilities. looking forward to going back soon.

1 reader found this review helpful

The first thing that hits you is the friendliness of all the staff, Ike the manager is so lovely he would do anything for you, Arti is funny and helped us lean turkish and i could go on through them all but theres not enough room.
They cannot do enough for you day or night, The hotel is spotless and the cleaners are lovley they clean your room everyday.
The pools are always clean and tidy too.
Turkish night is not to be missed, it brings the guests and the staff all together Belly dancing,Break dancing, Bingo was good 130try+ for the full house and the food is excellent.
Also the sunday dinner is to die for starter, dinner and apple crumble and custard georgus.
The location is good nealey right on the beach front, shop around the corner and bars near too.
There is one thing i would say GET the air con you WILL need it .
We entered the hotel as a GUEST but we left as good friends and we keep in touch with phone and email.
We are all going back next year as we all loved it.
KIDS AND ADULTS ALIKE LOVED THIS HOTEL A+++++++

It was my 1st time abroad and having worked several years in the hotel industery in the uk, i'd say the service at the Atac was brilliant.
All members of staff were polite and friendly, always ready to help and give advice.
The hotel was clean and tidy as was the two pools and both bars.
Rooms were very sparce with no tv or kettle (those only available in the atac aprtments), but when spending most of your time out in the sun, this did not matter.
I'm returning again in 2009.

A very nice hotel only 50 metres to the clean beach.
This hotel has very friendly staff who are helpful and very polite, the hotel is clean, and nothing is too much trouble if you ask they will do their best to accommodate.
Food excellent and cheap with a good range to choose from.
Two swimming pools, theme nights, something for everyone.
Recommended for those wanting a nice relaxing holiday in a very clean and welcoming environment.