Sentido Kouzalis Beach Hotel

3 readers found this review helpful

I had booked this holiday and was worried by the poor reviews, however this is a fantastic hotel dont be put off.
I can’t believe this hotel gets bad reviews about the food, it was lovely, plenty of choice for breakfast, Lunch and dinner. The food was cooked well, hot amd we enjoyed every meal. My partner is a really picky eater and he was more than happy with the food.
The hotel, rooms and outside areas are clean and comfortable.
The all the staff are friendly and helpful.
It is not in Protaras and a hire car is probably best unless you are happy to spend most of your holiday in the hotel. However there are shops, restaurants and bars all within walking distance.
The beach is ok however there are some nice beaches within walking distance, if you have a car fig tree bay is only 5 minutes up the road and is well worth visiting, Nissi beach is also another good beach about 20 mins drive.
Don’t worry if you have booked this hotel and are reading all the bad reviews like I did as it is a really nice hotel and I would recommend to anyone, will definitely book again.

My husband and I stayed at the Kouzalis Beach Hotel for 2 weeks in September. We were not very impressed with it overall. The reception area was very nice and the staff on the whole very friendly. The room we had was on the 4th floor with a lovely view of the sea and over Protaras. The beach which does not belong to the hotel was great and the sea was warmer than the swimming pool. The bad points were the following; The bathroom tiles were dirty and the towels were thin , some with holes in them. The food was Ok. The main problem was eating in the dinning room for all meals and then having to sit in there at night for the entertainment where guests had sat with sun cream and oil on and being expected to sit there at night in good clothes. there was a small balcony upstairs with tables and chairs but not enough for the amount of guests in the hotel. We go on holiday to sit outside at night not being stuck in a room inside. The hotel was too far out with nowhere to walk at night. Would we return again to this hotel NO as it was not a 4star more like a 3star.

1 reader found this review helpful

This was our second year at Kouzalis, chosen because there are no kids, I've got nothing against kids but ours are grown up and we like to chill now. And this hotel is just the place to chill. Hotel is very clean, most staff are very friendly and helpfull, there is a good selection of foods at breakfast, lunch and dinner. I've never done 5 star so can't compare but have done 4 star in London and although the Kouzalis food isn't quite up to that standard, both my wife and I and our friends enjoyed each mealtime. If I've got any gripes it was the dress code standard at mealtimes, in 2007 the staff would refuse entry to men in shorts and so they should however this year on several occasions nothing was said to the ignorant chaps who wouldn't abide by the rules. That said we are booking again for 2009.

1 reader found this review helpful

Just returned from Kouzalis Hotel and I would not recommend this place to anyone.
4* the brochures rate this hotel.. its far from it more like 3* ...
Hotel itself is very clean and tidy and the rooms are kept to an exceptional level by the maids. The surrounding grounds are peaceful to sunbathe in and very quiet which is pleasant with no kids running about.
The food & entertainment in this hotel is absolutely " horrific " .. I warn you now if your reading this before you plan to book here..DONT...!!
In all my years of holidaying this has got to be the worst for food .. we have stayed All-Inclusive before at other hotels and have enjoyed the food even though it can get quite boring, but this place was awful.
Hardly any selection and that goes for every meal time.. and its the same thing over and over night after night.
This place wasnt cheap to book .. not to mention what my wife and I spent outside of the hotel in order to have food you could eat and enjoy decent entertainment which this place definately didnt have.
Apart from the glorious weather for the 2 weeks this hotel was a major disappointment.. never to return.
If your thinking of booking here ..DONT... total waste of money.

1 reader found this review helpful

Best Point NO KIDS just returned from 7 days at this hotel. The hotel is very clean and well maintained. We found the staff to be very polite and helpful especially the girls on reception. The food was excellent, there was a different theme every night and the choice was really good,soups and salads at least 4 meat choices, a fish dish selection of veg and not just chips, the sweets were brilliant. Breakfast was also very good, with all the usual, cereals eggs fried, boiled, scrambled and the staff would make you an omelette fresh if you wanted. The rooms were clean with plenty of wardrobe space shower was very good. There were plenty of sunbeds and umbrellas and clean pool towels. There were a couple of downsides, there were no tea & coffee making facilities in the rooms which I think as a 4* should be a must. The entertainment was absolutely diabolical although it must be said that the entertainment staff did their best under the circumstances, but worst of all WHY do brochures not tell it like it is??? the hotel is listed as being in Protaras, however when you read the description it's a 20min walk into the resort, BUT it is actually nearer to Paralimini (thats what it says on all the stickers on the glass doors) and a good 45-50min walkto Protaras. BUT PLEASE don't try to walk it you will be much safer jammed on the bus with no air con as the roads are very poorly lit, the pavements can suddenly disappear and it is very quiet. Incidentally the buses are frequent and only cost 1.50 to wherever you want to go and stops right at the end of the drive. I would consider visiting again .

1 reader found this review helpful

hi. me and my partner took this holiday for two weeks hopeing that what we read in the reviews could have been a little dramatizd, 2 our suprise it was correct,food was prity much the same fo 14 days & nights, by the 9th night we we gonig out for meals because we wre so fed up with it, th breakfast was the worst, cold fried eggs & cold bacon with these potatoes thingies, had to que up for toast, had to pay extra if you wanted a kettle in your room for tea & coffee 6 Euros per day. Had to pay for ice & lollies around the swimimg pool & water which in an all inclusive hotel should be free, what a take on, also my wife likes martini,but was told she had to pay as it was not a local drink but neither is Carlsburg but that is free? Hotel rooms were average, towles were old & Stiff. TV had only sky news. Nice coved beach outside but rocky, pool bar waiter Victor meldew. and his mate were unpleasant should be looked into,entertainment well what a joke we went out to downtown protaras or ayia napa for this, hotel staff were good,i gess something must,i think a lot of us are fooled by all this all inclusive baloney we had to spend quite a bit of money concidering this was supposed to be a 4 star.iff this hotel wasnt adults only they would proberly close down.

we have just returned from kouzalis beach hotel. The hotel it's self was very clean we had a sea view room. The food is repeated daily and lacks presentation, the staff tend to be very laid back the food often didn't have any labels explaining what it is. Also agree with the previous review the bar tender in yellow tshirt wasn't very interested in serving you at the pool bar unless you were a local. You need to but shoes across the road at the local supermarket to be able to acess the cove or climb the rocks to get into the sea which is lovely and warm once you get in. There are buses outside the hotel to take you into the main town fig tree bay is definately worth a visit, be warned the bus drivers weren't very friendly and drove far too fast rarely watching the road on our return journey one driver decided to go off road and take us through a dirt track .
Take a boots card or simular and this will allow the air conditioning to work whilst you are out and you return to a cool room. Entertainment wasn't up to much unless you enjoy bingo and we feel it should have started at 9 instead of 10, If you want a relaxing holiday this is the perfect place

1 reader found this review helpful

Not really what we expected - food similar every night and the drink varied in price at times - grumpy waiter in yellow t-shirt at Garden Bar charges over 4 euros for a small warm beer in a plastic cup!!! Next time we ordered it was 3 euros?!?! Not clean around grass area (full of fag stumps) and most disappointing of all - it's miles from anywhere. Love Cyprus - great nights out in ayia Napa and Protaris - won't go back to Kouzalis beach though.

2 readers found this review helpful

Myself and my partner stayed there in July 08 and it was perfect, yes its a little out of Proatar but it onlly cost 1.50 on the bus and 10 Euros in a taxi each way. The hotel was perfect, clean and the staff were very helpfull all the staff spoke perfect good English, the food catered for everyone the choices were very good. There were plenty of sunbeds no matter what time of day you got down, didnt have to get up early to get a sunbed. The beach was very nice, the sea did have some large bolders when you first get in and they can cause a bump or a scrape, but we bought some croc shoes and it wasnt a problem.
I would go back to the Kouzalis and i would recommend it to anyone who wants a great hotel with no kids just perfect.
My partner had a health problem and we needed the Doctor the reception staff called the doctor ten minutes he was here, we went to the hospital and they were great, they all spoke perfect english. They sorted Gary out sent him home with medication then they came back to see him twice before we flew just to check he was ok

After staying here last year on a B&B basis, we looked forward to staying on an All Inclusive deal. A BIG disappointment. The only thing that stayed the same as last year was the maid service and the weather.
The staff were not as friendly or helpful (apart from 2 or 3) and the standard seems to have dropped.
The bar drinks were mixed wrong and a lot of the time, they tasted disgusting, as if the pipes had just been flushed. The table service was not there as previous year, and most of the time was spent queuing at the bars, while staff were having a smoke break.
In the restuarant, the tables were not cleared as regularly either. The dress code standard has dropped as well.
At the weekend, the locals seem to 'infiltrate' the grounds and take over the games area, although some were asked to move after a few complaints from others.
The daily entertainment has improved a great deal around the gardens, but the evening entertainment was a bit naff, apart from the Friday night (Rick). Karaoke on Saturday night is NOT what is expected from a good hotel.
As previously stated in past reviews, the bus service is at the end of the drive, but even THAT seemed to be bad, especially at night, coming back from Protaras, so you usually have to get a taxi, which is ok if there is a group of you to spread the cost.