Ritz Carlton Hotel

You certainly get the Ritz-Carlton excellence that you expect from this hotel.
Our room was brilliant. Excellent decor with a wonderful view of the statue of liberty; a DVD player - not that you get much time to spend with so much shopping to do; a bedside CD player & radio with sound quality that has to be heard to be believed and an amazingly comfortable bed.
The staff were professional and courteous at all times. We had a rather embarrassing incident with the bathroom (I won't go into details!) which was dealt with swiftly and with a smile (the chap who repaired the fault wore a shirt & tie - not often you see that on a plumber!)
This truly fabulous hotel has only one noticeable downside - it's based in the financial district and is slightly out of the way for those of us wanting to spend, spend, spend and sample the delights of Broadway. Getting taxis and the underground wasn't too much of a problem, but I imagine that the majority of guests are on business rather than pleasure trips.
There are some shops close by - one of my recommendations (for anyone staying in New York) is to visit the totally amazing Century 21 discount shopping centre, which is about a ten minute walk from the hotel. Go on, bag yourself a bargain!