TOP Hotel Pineda Palace

2 readers found this review helpful

i have just returned from a relaxing Stay at the htop pineda palace hotel . The Hotel Was Spotlisly Clean With its roof top pool and Jacuzze Made it Special . The View is beutiful from the front of the hotel you see the beach just across the steet and from the back beutiful hills . On a friday there is a market just before the beach which you could look at for hours. When the Market is not there you could brows through the local shops . The Pool Was Good because it was not to deep but the down side was that is was freesing it would have been ok if the weather was boiling but it was not that warm at my visit . The food was ok there was a little viarity each day . i would recomend this hotel and would love to return to the hotel .

2 readers found this review helpful

really would not recommend this to anyone. the food was mostly cold, often the chicken was bloody and was generally very low quality - nowhere near 4 star. I described it to my family as a cross between a disaster relief centre and a school canteen. We went all inclusive but ate out at lunch and dinner. Would recommend the dutch bar at the far end of the resort towards santa sussana and the Jazz resturant (cant remember its name but it advertises jazz music). the latter resturant would not be out of place in central london (but if you like your pasta well done please let them know as they cook it like the Spanish - very al dente)
the bar and entertainment lounge was not relaxing, plastic chairs lined up like a school assembly. entertainment was pretty rubbish, but typical of average spanish hotel entertainment.
the walls of the rooms were very thin and you could hear everything happening in the other rooms.
Only plus side was the rooms were kept very clean.

1 reader found this review helpful

On arrival got moved from Paradis Hotel in Pineda De Mar and was upgraded to H.Tops very glad as seen paradis hotel and nearly died!!! On arrival at H.Tops very impressed, staff were lovely and very friendly. Rooms were very clean but beware walls very thin!!! and you can hear everything!!! Also views were limited..... food was brilliant.... great variety, hot and substantial.....
Entertainment was poor but we were with three other couples so provided our own entertainment really...... beach just across the road which was lovely and clean.
Overall brilliant short break hotel for quick getaway...........

1 reader found this review helpful

We had booked up for our Holiday before reading these reviews and after reading some of them we were rather worried! However on arrival we were impressed by the location of the hotel with some beautiful sea views It is also close to Calella and Lloret de Mar. From the moment we arrived the staff were very friendly and helpful. We had a good laugh both with the bar staff and waiters in the restaurant and could not complain either about the service or the quality of the food. The Wine and beer were local products and were both very nice! We always had a good variety of meals wither it be breakfast lunch or dinner! Our rooms were spotless and cleaned every day and had a view of miles of blue sea and golden sand. One thing I would say if you are looking for an 18-30 holiday look elsewhere but if you are looking for a relaxing Holiday this is a first class break. The only let down for me was the entertainment but then its not much worse than other places I have visited! Overall I would recommend this Hotel and would definitely go back!

1 reader found this review helpful

Myself and my good lady have just returned from a short all inclusive break at the HTOP Pineda Palace, staying 15-18 February 2008.
We travelled with the sister in law and her hubby and despite at the onset having an open mind about this hotel, we all left with the same opinion.
If you want poor bar service, poor food, poor entertainment, a poorly located room and a virtually non existent all inclusive service then this is the place for you.
Room
We had requested a room on a high floor; we were given room 104 on the first floor, a room with a view of a concrete wall, a flat roof and the adjoining unkempt apartment blocks. This was the place where “the sun don’t shine”, and I’ve often wondered where that was.
The room was clean and the maid service was excellent.
This 4 star hotel required €4 per day and a €10 deposit for the use of the in room safe. The room was of a decent size the bathroom having bath, bidet, toilet, sink and a separate enclosed shower. English TV channels comprised CNN, BBC3 and BBC4. A €20 deposit was required for the TV remote control; thankfully the TV could be controlled without the use of the remote.
Meals
Cold, Cold and Cold.
The fried eggs had solid yokes, the beans were so cold they had emulsified and the black pudding reminded us of...well to be frank (or anyone else) male genitalia.
Talking about sausages, they were yes you’ve guessed it, cold and they tasted like....well I wouldn’t have given them to my Cavalier King Charles.
The hotel chef clearly had a liking for the cheapest cuts of meat. In order to get even a couple of mouthfuls of meat off the pork (or was it lamb chops?), several chops had to be loaded onto the plate.
But just in case guests felt they couldn’t get enough meat off these chops they could have a second chance on the next night and the night after that.
The hotel supplied us with details of its all inclusive service, clearly stating that beef burgers, chips etc were available in the main restaurant in the hours when the main meals were not being served. The same details were supplied on the HTOP website. When I queried this with reception, they instructed me to go to the bar for any snacks I might want.
The only snacks available were..... yes, you’ve guessed it again, cold. Sandwiches of dry bread with salami as filler were presented as the hotel’s all inclusive snack service.
Bar Service
Although a machine, mounted on the bar is available to all inclusive guests for coffee, hot chocolate etc a Spanish gentleman felt the need to have the barman individually make up his order of 10 (yes, ten) cups of coffee.
As there was only one bar man serving and he was occupied, we politely waited until the coffees had been dispatched.
Three quarters of the way through the coffee order, another Spanish guest arrived and stood at the bar to the left of us. The bar man glanced at her and I knew what was about to enfold. Yes, you’ve guessed it!
Ten coffees made up and paid for, the bar man completely ignored me and my wife, walked the full length of the bar, past us both and proceeded to serve the newly arrived Spanish guest.
Entertainment
At least 80% of the guests were Spanish pensioners and whilst this ensured a good night’s sleep for us it meant the “entertainment” would be a complete mystery! It turned out that the Spanish guests were expected to make up their entertainment. Talent shows with pensioners asked to volunteer to sing or tell jokes and of course a couple of rounds of bingo.
Hotel Location
The hotel faces the sea front and provides good views for those Spanish guests fortunate enough to have sea view rooms.
To access the beach, guests must first cross the railway line using an underpass. We went for a brief walk on the beach before retiring for the night and surprisingly encountered a local resident venturing towards us in the well lit underpass.
She must have been no more than 5 foot tall, in her late sixties, well dressed, speaking on her mobile phone and completely at ease with her surroundings. This encounter spoke volumes for the local residents. When did I last see a lone pensioner walking the streets of Liverpool at 11.30 pm?
The beach is beautiful and spotlessly clean.
Tips
• Think carefully before booking this hotel
• If you have already booked make use of HTOP’s all inclusive conditions: it is possible to book meals (lunch) at other HTOP hotels, go up the road to HTOP Royal Sun at Santa Susanna and see what an all inclusive programme is really about.

In fact the last tip is the same as the one given to the management at HTOP Pineda Palace!

1 reader found this review helpful

We were originally meant to be staying in the Paradis Park Hotel (3*) also in Pineda but were informed by a tour rep after arriving at the airport that we had been upgraded to the 4* Pineda Palace. We were annoyed at the apparent last minute change of plan but happy about the upgrade - we were even happier when one day we took a walk to find the Paradis Park Hotel and found it to be very run-down looking.
First impressions of the Pineda Palace were good, on checking in the reception staff were polite and helpful and the room was spacious and comfortable. The view from our room was to the hills behind the hotel, the balcony was large although as the sun never reached our side of the building we had little opportunity to use it. The en-suite bathroom was reasonably large and well-equipped, however it would have better if the shower cubicle was omitted from the room - it made access to the bath taps very awkward and when we did use it leaked water all over the floor - there was another shower over the bath anyway!
In general the hotel facilities were good, we enjoyed hiring the mountain bikes owned by the hotel. There was no charge for this but we had to leave a 50 euro deposit per bike and you could only borrow them for 3 hours - but after 3 hours cycling my buttocks couldn't take much more! The entertainment provided by the hotel was limited but they did their best to appeal to all nationalities.
The most disappointing aspect of the hotel was the food. Breakfast's redeeming features were the freshly made pancakes and fresh fruit, the coffee and tea were sadly lacking something - the water was cold by the time you'd pleaded with the tea bag enough to give it some colour. The evening buffet was very uninspiring - most of the main course dishes seemed to taste of fish, sometimes the fish could be seen sometimes it couldn't. One night we got quite excited as we spotted what we thought was lasagne, closer inspection revealed that it was indeed lasagne - or 'Lasagne Bolognaise' as the label informed us. Imagine our upset when as we sat down to eat it we found that it tasted nothing like lasagne and infact tasted nothing like we had ever tried before. After carrying out a post mortem on it we discovered that the meat was nothing like beef, lamb or even chicken - it was pale pink in colour and didn't appear to be cooked in any kind of sauce. Looking at other tables everyone seemed to be doing the same thing. The desserts were OK, always fresh fruit on offer and some kind of ice cream cake, they even tried their hand at bread-and-butter pudding and spotted dick. There was one night when all the desserts tasted (quite strongly) of pineapple, and another when there must have been alot of breakfast cereals left over from the morning as one jelly pudding was topped with coco pops and another with sugar puffs !
All in all we enjoyed our holiday and did not let the cuisine get us down, we were looking for a cheap last minute holiday and that's what we got.

We booked this as a last minute cheap deal - after reading the reviews we didn't really expect too much - figured you get what you pay for! We were pleasantly surprised though. The hotel and rooms were spotless.
The resort is fairly quiet (or at least it was in October), so if you are after a lively holiday this probably won't do for you. The pool is great on the top of the hotel and the views are amazing. On one afternoon there was a group of lads who were fairly drunk and foul mouthed, but the staff moved them on at the first complaint.
The staff were fine and were as polite/courteous as you were to them. Drinks also fine, whilst we were there though the beer was a lot better at the pool bar (the shorts were all ok downstairs). The food... not too great. If you are after a culinary experience, this is not really the place. We managed the breakfast most mornings, and dinner once - we decided early on to eat out in the evening and enjoy some of the local restaurants.
I guess it depends what you want from a holiday - we booked a cheap deal, had a great time, no complaints and would definitely go again.

1 reader found this review helpful

Unfortunately we were moved to this hotel from Hotel Sirius, Santa Susana due to error by local agent. Our planned holiday in a proper Spanish 4 star was ruined when we entered this cattle market.
If you like you like the staff to be disdainful, contemptuous and arrogant; if you want the food to be cold, unappetizing and have the ability to give you food poisoning; if you would rather eat out than eat in; if you want to be surrounded by ignorant people whose joy in life is to consume free alcohol & talk as much puerile rubbish they can all day; if you want to be surrounded by unsupervised children running amok; if you want to lie beside a pool where the area & seats are badly cleaned - then this is THE HOTEL to go to.
I pity anyone who has booked this Hotel, if it is a 4 Star then I'm the next President of the World. Shame really, as Pineda itself is a lovely area but I'll not be back to the area or an H-Top Hotel again.

Just got back from a weeks break,thoroughly enjoyed the peace and quiet.
Staff are friendly, rooms very clean, always cleaned every day and clean towels also. Food was good. Me and my husband could always find something we liked. (he is a fussy eater).
Not a lot of nightlife if that’s what you are looking for; Malgrat is livelier. The beach goes on for miles if you like walking and we do. You walk out of the hotel and the beach is over the road. The barman is very funny.
This is the second time we have been and I would definitely go back again.

Just returned from the Pineda Palace. We had a very enjoyable holiday. Found the staff to be friendly and approachable. It was evident that they responded to the way they where treated. The gentleman in the pool bar was extremely hospitable. The rooms where clean. The food was good and a microwave was available if the food was not as hot as required. An option was available everyday in the grill area of meats and pastas. The entertainers Animation were all hardworking young people and did there best at all times. Overall we had a very good holiday and would certainly return.