Brilliant Hotel Apartments

When we arrived at the Brilliant all we wanted to do after a long nights travelling was to lay our heads down and get some sleep, but unfortunately the bed sheets were not clean and there were hairs on the sheets and on the floor of the bathroom, which incidently stayed there throughout the duration of our two week holiday.
The kitchenette was not as equiped as it should have been, and I had to ask for a kettle and toaster for our room at 5am in the morning. The reception staff were always very polite and helpful, which is more than can be said for the restuarant/bar staff. We only ever eat the once at the hotel, as the food was not very appetising and the waiter annoyed us somewhat when my daughter was told that the reason for her chicken being so tough and unedible was that she did not eat it fast enough!
The plates and cutlery in our apartment were not that clean either when we arrived, infact some pieces of cutlery had rust patches on them so you could obviously taste the metal... hence the reason why we eat out most of the time!
The rooms were cleaned nearly everyday and towels were changed about 3 times a week. Notice how I said "changed" and not replaced with clean ones! The condidtion of the apartment was not particulary great, the bathroom was old and in need of a lick of paint and some fresh tiles and maybe even a thorough clean.
The bedroom had some weird black substance growing on the wall which staff had obviously tried to cover up with some white powder to disguise it.
The internet service which is down in the reception area and cost 1 euro for 5 mins doesnt even seem to be connected, as not one of our family members received emails we had sent whilst there! Again there was a pool table which I think should have been free to use esecially in the evenings when the kids had nothing else to do cost 1 euro a game.
The entertainment staff there were the only good thing about the hotel, they both made a real effort to get both the adults and children involved in activities such as water polo, darts, quiz nights etc.
The pool and outside area of the hotel could also have been a lot cleaner. Infact one night when the hotel was holding a BBQ, one staff member threw some chlorine straight into the swimming pool after complaints from guests staying at the hotel about the pool water not being clean. Obviously this needed to have been correctly put through the water filters to the pool , so it wasn't suprising that the wind carried it straight to the BBQ area where families were gathered awaiting to be fed.... No wonder there was an uproar of angry guests who had inhaled the chemicals and suffered burns and nose bleeds as a result of it.
Anyway, we did not let the NOT SO Brilliant Hotel, spoil our holiday and hope to go back next year and go 5*.

we stayed in brilliant apts in may this year. we were there for a wedding in cyprus we had the best time the staff were so friendly and the apartments are spotless the rooms were cleaned every day. the resturant in the apartments was really good the food was beautiful. will be back next year.

oh i Recommand this hoilday to everyone, Best Hoilday ive been on for 10 years...
Your rooms are Big And Clean, The Air Con Is Excellent in your room aswell, Staff Are Warm And Friendly....
overall 100% FANTASTIC......

Just back from a week’s stay at the brilliant. Visited with my mum gran and cousin.
Hotel rooms very big but I think this was because our rooms were on the corner of the building.
Air-con kept us cool although you weren't able to leave it on while you weren't in your room as the key was required for the electricity in the room.
Large enough pool with a very deep end which was good, shallow end was ideal for smaller children however my gran did manage to slip in it which was very funny!!
Found my favourite snack - Tnazkini (or something) you must try it!!
Would definitely return to the brilliant at the same time next year as the weather was excellent for October and the pool wasn't overcrowded.

These apartments are as the name says BRILLIANT. The staff could not be more friendly or helpful. From gran and grandad to a ten year old we will be returning. The rooms are spotless the food good and the prices reasonable. They are also in a quiet area and the free air conditioning is great. Panicos, Sava and Micheal at the bar make everyone welcome and join in all the fun. Definitely a place to return to.

Just returned after 2 very hot weeks at the Brilliant. This is our second stay here, and we will return. The staff are always friendly/helpful. The rooms are very spacious, and kept clean. Towels are changed every 2 days.
Rooms are on 3 levels, we would not enjoy a room on the ground floor as these lead out onto poolside area and you feel you would need to lock door each time, always request an upper room, then you have piece of mind when leaving balcony doors open.
A varied menu is available from the poolside bar with very reasonable prices. The only downside to the Brilliant was, far too many sun loungers around the pool giving the feeling of being sat next to others and not enough parasols. With this in mind, we went to the beach each day.
The beaches locally are very good, water is safe and very clear, although a bit rocky in places but this works well for snorkelling. Plenty of water sports available and boat trips to view Famagusta (would recommend a tour/trip) unable to take photo's of the 'Ghost Town though.
Ample places to eat on the main strip (only a short walk away) would recommend the Red Indian or Parko, these are either end of the strip. Evening entertainment is good, especially if you love Elvis....a good show is put on at the Rockerfellas bar on Wednesday/Saturday by a very good Elvis soundalike, other nights at Rockerfellers you can watch Jimmy Spender who sings almost anything.
As I said, we will go back.

Have just spent 2 lovely weeks at the brilliant apartments and what can I say; I didn’t walk into the apartment and think wow but they were well equipped and very clean.
The wardrobe space was rubbish so for a family of 4 there were clothes everywhere but this is honestly the only fault with the place. The pool area was fantastic the bar staff were fantastic and protaras itself was great.
The maid service was very good. You do get a welcome pack which we did pay for but after shopping around a bit it does work out expensive for what you get in it.
The best place we found to eat there was definitely the Flintstones and Pete the owner will make you feel very welcome.
As a few people have said Cyprus is getting expensive but the apartments and the resort are definitely places we will go to again.

We have just returned from our holiday in the Brilliant apartments, and are delighted to say we loved them! And the famous Panicos is still there and still wonderful!
We found the apartments were spotless! We had a pool view and enjoyed our breakfast on the balcony every morning.
Fig Tree Bay is beautiful and the cafes are very good, it's nice to have a frappe overlooking the beach!
You must try Anatolis restaurant on the main road past McDonalds and the Sphinx bar, the food is excellent and the waiters run round constantly!
Argo Travel rep was a waste of time! No communication when the transfers late both ways! And no conversation at all during transfer! Flight awful, delayed both ways and very cramped, even a sardine would complain!

1 reader found this review helpful

Can not say anything bad about this hotel. We went with 20 friends on our honey moon and to a friends wedding and it was fantastic.
Our little boy had the time of his life. We were there for 2 weeks and he was not bored at all. The staff were very friendly and the rooms were lovely and spacious.
Would definitely recommend and will be visiting again.

Just returned from 2 weeks stay in the hotel brilliant, and it is.
The rooms are quite spacious and very clean as is the whole hotel, we went self catering and room came with usual pots, pans, toaster, kettle etc. rooms are cleaned everyday and sheets/towels every other day, also the air conditioning is of high standard and kept the room a comfortable cool. Staff at the hotel are very pleasant and helpful (which was the case with all the Cypriots we met).
The hotel is situated in a great spot about 5mins walk in to the heart of the Protaras strip and about 7mins to the wonderful beeches and great water sports. The nightlife on the strip is your usual mix of bars and restaurants more suited for couples/families.
Travelling around Cyprus by taxi can be very expensive as the drivers seem to make the fares up, we found the local bus service the cheapest at just 80cents per person or you can hire a car from about £15 onwards.
Overall we had a very enjoyable and relaxing holiday in Protaras, but cant help feeling Cyprus is pricing itself out of the market as it’s getting more expensive each time we visit.