Omni Berkshire Place Hotel

Just got back from the Omni Berkshire Place. Had a nice room. Great bedding. Decent Location. Nice Turndown service. This was all good but... There is a complimentary car service to the financial district that is provided. BUT if you don't ask the concierge before 8 PM apparently it is not available to you. However, this is not told to you at check in. Also, when you ask the night bellmen about this service, they appear to have no knowledge of it. Therefore, this service is useless if you don't ask for it up front. Also, the... more

We (me, wife, and two daughters ages 5 and 6) stayed at the Omni Berkshire Place on 52nd St. in Manhattan on Saturday night March 19. From the moment we got out of our car in front of the hotel early Saturday morning until the moment we picked it up late Sunday afternoon, we had nothing but great interactions with the staff of this hotel. Every single person was extremely friendly and went out of their way to help us. Examples of exemplary service included the following: - The bellman who brought our bags to the room who noted... more

We just spent the weekend at the Omni Berkshire and I thought the hotel was great. It has a fantastic location, less than a block from St Patricks Cathedral & Saks (and other high-end shops), & a short walk to MOMA and many other attractions. We never took a cab the entire weekend. Our room (for $239 a night) was large, beautifully decorated, and very quiet. Too bad the bed was hard as a rock. Also, I requested a view & they told me I'd have one, but they later clarified that there are no views at the hotel because they're surrounded by... more

I stayed here for 5 nights from 5 March 2005 with my daughter. This hotel is at 52nd and Madison in a nice area with easy access to the subway,buses and walking distance to many of the must see attractions in New York.Suggest you join the free Select Guest program as you get some nice extras such as a complimentary beverage every morning. I was most disappoined by the room that I was allocated - it was right at the elevator on a very low floor so there was street noise and lots of loud talking when people left the elevator.Even... more

We have stayed at other Omni hotels and have always had a terrific experience. This was not the case at the Omni Berkshire. The good: Arrival and check-in were a breeze. Nice, clean rooms. Also, the concierge could not have been nicer. He directed us to a great place to grab a bite, and also gave us directions for the subway. The bad: The first morning we had the complimentary morning beverage service (a benefit of being a Select Guest member) delivered to our room. We checked off "knock and leave at door". The person who delivered it... more

Stayed here last year and room rate was very good for quality. Paid $199 via their own reservation link on internet. Lovely hotel and good location. Safe and clean. Very friendly staff and lovely entrance. Room was a bit too dark for my taste and the TV much too small! They need to brighten up the rooms and upgrade all televisions. I really liked the small breakfast trays left outside your door in the mornings with just a "knock" on the door and they leave it free of charge without expecting a tip. This avoids having to wear a robe... more

Stayed one night in order to get to JFK on time the next day. I had booked the room via Priceline so I didn't know what to expect. I was pleasantly surprised..check-in was smooth and the desk made us feel welcome. Curbside valet parking was a treat. Concierge was helpful and personable, bellstaff were very courteous and professional. And may I add, the room was beautiful. A deluxe king room was huge with very comfy bed and exceptionally nice bathroom. Everything was spotless. Room was on 17th floor, not much of a view but it was quiet and... more

Good location and very clean. We stayed in adjoining rooms on the third floor 12/19 - 12/21/04. Kids room was quite, no view...you could hear cars and horns all night on our side. Beds okay, food prices...well, $7.50 for 1/2 of a grapefruit. Only problem was heater, notified front desk...fixed when we came back after dinner. About 5 blocks to Times Square, 7 blocks to Central Park, 3 blocks to Rockefeller Center (shops at basement level.) TGI Fridays on 5th WAY to expensive and food is not good. Hint: Olive Garden at Time Sq. was very... more

two stays in this hotel. the standard room had no view; it's only the deluxe and the suite. Good space, good bed. The room service is slow and do a lot of mistakes in your order. The breakfast is frightfully expensive. Severals oversights are frequent, like the bath robe, the chocolate for the night ....The quality of the service and the amenities are to various.

Stayed Thanksgiving 2004 on leisure travel. I suppose it is not fair to compare a big expensive midtown manhattan hotel against a small inexpensive rural hotel, but the Omni is just not as good as the Hampton Inn I stayed at in central Pennsylvania the night before. My room at the Omni was small, had no coffee maker or microwave, the bed was fine but certainly not luxurious. The Omni did manage to fill the room with a large supply of beverages and snacks (at incredible prices). I know NYC is expensive but the prices for mini-bar... more