Holiday Reviews > Africa > Egypt > Sharm El Sheikh > Sharm El Sheikh Hotels > Kahramana Hotel > Read Reviews
| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Sep 2008 |
| Tour
Operator: |
imperial |
| Submitted
By: |
Miss A S Moran |
| Overall
Rating: |
1/10 |
| Comments: |
I'm leaving to go egypt on wednesday and am dreading it!
The compmay i booked the holiday with "imperial" have given me nothing but stress from the moment i booked it.
Constant letters stating there is an overdue balance even after i have paid and call to confirm the transaction has gone through. once reciving the letters i had to call the company to discuss the letter to be told that " we are behind with our paperwork so will call you back in 4 days when we have caught up" CHEEK! Everytime i called i was bunged on hold for ages or told"will call u back whats your number". the rudeness of the staff is out of this world.
2 days before im set to go i recieve a letter claiming they're going to cancel my holiday due to yet ANOTHER outstanding balance! Obviously panic mode sets in and yet again i cant get through to them. Once i finally did get through i get told there is a payment overdue. i argue this and tell them there is no way this is possible as i have the invoice and i have my flight tickets to be told "the person that sent out the flight tickets and invoice is a bit stupid so you should have never delt with them in the first place" i replid "excuse me it's not my problem if your staff put me through to the wrong person,she should have told me she wasn't experinced in that department and transfered me to some1 else" to which the member of staff replied "i suggest you change your attitude or i will terminate the call and ther won't b a holiday" CAN U IMAGINE HOW FUMING I WAS AT THIS POINT?
Get bunged on hold yet again to then be told "oh yea there has been an admin error so ignore the letter and your holiday has been reactivated" no sorry nothing.
This company have caused me nothing but stress in the months of the holiday being booked and has put me off going away as im worried what other drama is going to occur when i arrive@ Egypt.
I'm certainly needing a holiday now and if anyone out there is thinkin of booking a holiday with IMPERIAL i suggest you find an alternative company or you may never reach your destination!
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Aug 2008 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Ms NL BARTHOLOMEW |
| Overall
Rating: |
9/10 |
| Comments: |
I have just come back of a 2 week holiday with my boyfriend and his family. This was the best holiday experiences I have ever had. The hotel was great, very clean and open. The food was brill because there was something for everyone. I would go back just for the staff. Most of - if not all - of the staff were great.
HOUSE-KEEPING - Our rooms were cleaned everyday and sheets changed and new towles left.
HASSAN - Hassan made our stay around the pool area a great experience. He provided us with beds and towels to have a relaxing day around the pool.
WAITERS - The waiters in the restaurant and behind the bars were fantastic. They provided us with everything we needed and never settled until they knew they had helped in everyway possible.
AHMED (POOL BAR) - This has got to be the nicest, happiest and helpful man I have ever met in my life. He made our holiday what it was. He served us with what we needed. He never seems to have a day off or a break and will do his best to make everyone happy.
KIKO&TITO - These guys were great. They played music around the pool throughout the day which was great. And also at night (to the people that complained about this stay at home next time).
The only thing that annoyed me were "THE RUSSIANS" they are so rude and dont care who they upset. They think because they are all inclusive that they should even get the sun lungers before everyone else. They talk to the staff like they are animals and think they can have whatever they want. I enjyed this holiday and am defienatly going again
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Jul 2008 |
| Tour
Operator: |
Expedia |
| Submitted
By: |
Mr G Aiken |
| Overall
Rating: |
6/10 |
| Comments: |
1st time to Egypt, will never fly Egypt Air or land in Cairo again. The timetable seems to fly out of the window, two out of 4 planes were late leaving and arriving - the 1h30 to 1h45 changeover between flights is no where near enough. Cairo airport was the single most disorganised, hostile and stressful experience of my life, nobody tells you what to do or where to go. Because our inbound flight from LHR to Cairo was delayed (due to late arriving plane) we missed the connecting flight to Sharm. Having waited in the passport control line for half an hour - only to be turned around to get Visa from the Bank of all places. Spent half the night in Terminal 4 lounge, thanks to kindly dive-centre owner local who helped us, got on 6.15 flight next morning. NB. Do not pay more than 30-40 Egyptian pounds (£3-4) for a taxi transfer from terminal 1 to 4, or let them have your luggage until price agreed. When checking in for next flight, staff denied any knowledge of the re-booking of the flight and if it wasn't for the same local, we'd have been stuck there for another 48h.
Sharm (Naama Bay) itself was lovely, temp between 38-40C, water great, lots of fish. I found the food to be dubious, both of us came down with stomach bugs - nearly ruined holiday and ended up eating for two days in McDonald's and Hard Rock Cafe to be more confident in cleanliness. The constant harrassment by shop owners, restaurant owners and newspaper sales people maybe part of Egyptian life - having to be on my guard for fear of being ripped off was wearing. Unless you dive or have kids that are happy to sit on the beach, I wouldn't recommend - nothing much else to do apart from sit on the beach/swim and bake - perfect for me.
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
May 2008 |
| Tour
Operator: |
XL Holidays |
| Submitted
By: |
Miss S Atkins |
| Overall
Rating: |
8/10 |
| Comments: |
I stayed at this hotel in May 08, It was my 4th time in Sharm, having stayed previously in a 3* and 5*, I would say that this one was probably the best, with the location etc. Only downside, its not on the beach, but its only a 5minute walk away! Have to get there early though as its quite hard to find available beds.
The staff were very friendly, and didnt hassle you as much as other hotels, although the massage man was a little frustrating!!! I went with a friend, and as 2 young females, found him quite possesive! But most of the men in Egypt can be like that!
We went Bed and Breakfast, and the Breakfast was nice, it was just what you would expect for the price you pay. If you are bed and breakfast, you do have the chance to attend some of the Egyption evenings they have, which can be quite nice, again the food is basic though!!
Rooms, well they were smaller than I though but they were clean, my room got cleaned everyday, they even made shapes out of the towels, and glasses etc, very sweet! Someone mentions that the music was played until 3am, but we were in a pool facing room, and never heard the music past 12ish! Pacha nightclub can be heard, but not too much!! The only thing I did not like about the room was the balcony!! It was tiny, with no seats, just enough room to stand! So definately recommend having a terrace, as they looked larger.
At the end of the day... you get what you paid for!!!
I am off again in September and hoping the experience is just as good if not better! I will be reviewing again :o)
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| Board Basis: |
All Inclusive |
| Date of
Holiday: |
May 2008 |
| Tour
Operator: |
Direct Holidays |
| Submitted
By: |
Miss J Bird |
| Overall
Rating: |
3/10 |
| Comments: |
Me and my husband stayed at this hotel in May of this year. The hotel is situated right in the heart of everything. Minutes walk from everywhere. Egypt I would visit again, Kahramana hotel never. The staff were lovely very polite and helpful. The hotel itself was another matter. The room was dirty, shower disgusting, we were there 7 days and still no change of linen, I had to strip the bed so that they would get the hint to change it. We were there for 14 nights all inclusive and on the last night they changed the sheets for the 2nd time. Do you think that they were going to change it again the next day I dont think so. I found two black hairs in my bed on my arrival but assummed it was the maids but now not so sure. The DJ what a joke. All the music was for the russians with the exception of Elton John in the morning, I think this was the only CD he had. The music at night was a nightmare. It was played so loud that you just couldn't sleep until 3 oclock when it finished, believe me if you are in one of the rooms facing the pool you will not get any sleep.
The food was ok, we made the mistake of going all inclusive and the food was repeated every three days. We didn,t suffer from any stomach upsets which was surprising. I never realised that the Russians were such rude people. They are not liked by the hotel staff who find them very rude.
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Feb 2008 |
| Tour
Operator: |
Panorama |
| Submitted
By: |
powell |
| Overall
Rating: |
10/10 |
| Comments: |
We just returned from the Kahramana Hotel this was our 2nd visit here @once again could not fault it . The staff are very helpful @friendly, the rooms are spotless so is the pool @reception area,its location is just short stroll to the private beach where the beach boys reserve your loungers for as long as you want .The bars @restaurants are right on your doorstep no need for taxi"s just the way we like it weather was outstanding this is the place to be we are def returning next feb escape from the winter blues Well done Kahramana you made our stay very enjoyable .
ANGIE
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Jan 2008 |
| Tour
Operator: |
Expedia |
| Submitted
By: |
Miss Amanda Jepson |
| Overall
Rating: |
10/10 |
| Comments: |
We wanted a 9/10 day stay so booked Hotel via Expedia and separate flights with BA. Emailed the Hotel once booking made to ask whether they had transport to collect us from Airport and whether beach towels provided. Response from Hotel within 24 hours confirming we would be collected from Airport (no extra charge), and confirming all other info we requested.
Hotel then asked if we had any special requests for room, so (tongue in cheek) I requested best twin room for my mate and myself, with balcony, overlooking the pool. Which is exactly what we got. On the last day we used another room to shower and change, and we definitely got a good deal!
The Egyptians are very touchy-feely and want you in their shop to buy their goods, so hassle is an understatement - however if you are polite to them, after a few times of saying "No thank you", they'll stop. By our 4th day we had beach towels ready on our sunbeds when we arrived at the shared beach, a nod of the head and our drinks and lunch appeared on the sunbeds! They are very friendly and remember faces, so don’t make any promises you can’t keep - they will remember you! The phrase "maybe later" can be very useful.
All in all our holiday was brilliant. The Hotel staff - all of them - were fantastic and very helpful. The beach staff were the same. The beach is a short walk from the Hotel and is shared with 5 other Hotels, so you have a good mix of nationalities. The beach has its own Massage tent, Restaurant (which is lovely on a nice evening), Beach bar, Water Sports. A lot of Russians stay at the Kahramana as well as English and Egyptians on their vacation. Although the Hotel is very close to the main shopping/eating street, we heard no noise from the town. The only noise really was from the Hotel Nightclub, but turn the aircon up, and that combined with the closed windows drowns it out!!
We are looking to rebook later in the year and would highly recommend the Kahramana.
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Jul 2007 |
| Tour
Operator: |
First Choice |
| Submitted
By: |
Miss S McBiy |
| Overall
Rating: |
9/10 |
| Comments: |
WOW that is the perfect way to sum up Egypt, what an amazing time I had. Me and my 2 friends stayed for 1 week, and thoroughly enjoyed it.
The hotel was beautiful it was clean and had a happy friendly environment all the time. The room we stayed in was huge and had a massive dining, kitchen and a good area to chill out, the only fault was that the air conditioning broke twice, but the reception staff was on the case straight away until it was fixed.
The pool was a nice size and even had a jacuzzi and the water was always warm, the pool staff would do whatever they could to help you no matter what time of the day and was always happy and polite.
The room itself was thoroughly cleaned everyday with clean sheets and fresh towels, that they made into different animal shapes and left on your bed. The hotel was in a brilliant central location and was surrounded by lots of restaurants and bars. The breakfast at the hotel was nice, with a chef cooking omelettes or there was pasties and fruit to choose from, a very traditional breakfast.
There is lots to do in Egypt whatever your age and is a lovely place and I would definitely recommend it.
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Jun 2007 |
| Tour
Operator: |
Thomas Cook |
| Submitted
By: |
Miss C Baston |
| Overall
Rating: |
9/10 |
| Comments: |
me and my boyfriend had an absoloutely fantastic holiday here at the Kahramana Hotel, our room had an excellent view which overlooked the pool - got some fab photos! The rooms are basic but spacious and very clean i couldnt fault them. The staff who work here are happy go lucky, which makes you feel really relaxed, they cant do enough for you!
The location of the hotel is perfect the main strip is not even a 3 minute walk which i prefer because if we went to one of the all inclusive hotels then we would have to get a taxi into the resort every night which i dont want to be doing while on holiday. the breakfasts to me were great as i enjoy continental food, pancakes too, dont expect the traditional breakfast though as you won't be getting one as my partner thought he would!!
Your two seconds away from the hard rock cafe, chinese restaurants, seafood restaurants, mexican restaurants, even TGI Fridays so i would urge people not to go half board or even all inclusive as you have an excellent range of restaurants right on your door step (they are really cheap too!!).
I had the best holiday and would definately without a doubt stay at this hotel again, hopefully ill revisit in the near future.
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Feb 2007 |
| Tour
Operator: |
Booked Independently |
| Submitted
By: |
Mr A.M. R |
| Overall
Rating: |
4/10 |
| Comments: |
Advantages:
- The hotel is in a perfect location
- The room rates are reasonable
- Breakfast was good despite the lack of variety
Disadvantages:
- The hotel facilities are old and need renovation (Air Condition, TV,)
- The hotel policy needs to be restructured as the receptionists & the floor manager wanted to charge us an extra night for a late check out
- They found a cigarette burn in the blanket and charged us for 41$
- It took the receptionist 25 to 30 minutes to do all this, despite our earlier notification that we are checking out on the same day
- Because of their hard rules we had to go through a big hassle that we have could missed our plane
This is how they treated us despite us being Egyptians (Locals). I don't know how it goes with foreigners.
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| Board Basis: |
Half Board |
| Date of
Holiday: |
Aug 2006 |
| Tour
Operator: |
Direct Holidays |
| Submitted
By: |
Miss D Crispin |
| Overall
Rating: |
8/10 |
| Comments: |
My 18 year old daughter and I stayed for 2 weeks, half board. The hotel is a little "tired" but I have never experienced such wonderful, kind, helpful and cheerful staff, nothing was too much trouble. The rooms were basic but very clean, beds and towels changed very regularly.
On reflection, we should have gone bed and breakfast, whilst the food is good, it was regularly cold and repetitive, though breakfast choice was excellent. The location is excellent; many of the 4 and 5 star hotels were on the outskirts of the resort which would have meant a taxi or a walk, not advisable in the incredible heat.
The resort/hotel prices are a lot more expensive than we thought they would be, but as Sharm-el-Sheik is purely a tourist area, I imagine this is why. The entertainment is basically non existent, and the pool side music, playing all day, can be very wearing. Whilst the beach is reasonably clean, the sea was filthy at times, with all kinds of suspicious items floating about but I think this was from the boats and probably is okay further out to sea.
All in all a good holiday and excellent value for money.
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| Board Basis: |
Half Board |
| Date of
Holiday: |
Dec 2005 |
| Tour
Operator: |
Thomson |
| Submitted
By: |
Miss J.S.K. Mitchell |
| Overall
Rating: |
8/10 |
| Comments: |
We stayed at the Kahramana for Christmas (party of 3 with 2 rooms). We found the food perfectly adequate. The pancakes freshly made at breakfast ,or omlettes, just delicious.
Bedrooms and public areas just spotless and the staff were charming and helpful. The hotel is a little 'tired' and in need of redecoration but we didn't go there to look at the wallpaper. The central position was wonderful.
No mini buses or taxis required, just step off the doorstep to be in the centre of Sharm. A 3 star hotel with 5 star service. Can't wait to go again and would stay at the Kahramana without a doubt.
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Apr 2005 |
| Tour
Operator: |
First Choice |
| Submitted
By: |
Mrs J Archer |
| Overall
Rating: |
8/10 |
| Comments: |
On arrival we were pleased with what we saw, the hotel was small and compact. Our room was overlooking the pool and was clean and tidy. The pool area had its busy times but overall we were able to relax in the same spot for most of the fortnight. One criticism was that the staff played the music too loud round the pool, but they were obliging when we asked them to turn it down.
There were a few steps up to the main reception and several more down to the pool and main bar. Therefore, not suitable for someone in a wheelchair or with mobility problems.
We did hear other guests complaining regarding the location of their room i.e. with no view, overlooking the bins etc. This resulted in musical rooms. We were asked to move rooms to the one next door whilst they fitted a new bathroom in our room. They offered to move everything and said we could move back once it was complete. The room we moved to was just as good so we stayed where we were.
All the staff was helpful and polite. The food was good, although we did eat out every evening, but bar snacks were plentiful and of good quality. The rooms were kept clean and towels changed on a regular basis.
The location of the hotel was excellent - just a few minutes stroll to the beach and to the main shopping/restaurant area.
I would definitely recommend stay at the hotel, but would rate it more as a good 3 star hotel.
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Dec 2004 |
| Tour
Operator: |
Direct Holidays |
| Submitted
By: |
Mrs S French |
| Overall
Rating: |
8/10 |
| Comments: |
We were at the Kharamana for Christmas. a magnificently situated hotel in the centre of Naama bay.
Our room had little in the way of a view, looking out onto a public terrace which necessitated our keeping our curtains closed, no matter though, the double room we were in had the largest double bed I have ever encountered with enough room to comfortably sleep 4! The TV had enough satellite English speaking channels to ensure you could watch a good film on your return at night and it was great to catch up on the British soaps circa 1990's! The rooms were fine with little extras like soap dispensers in the showers and very clean.
There was a good choice of breakfast although we found the restaurant a little dark and dismal. We took good advantage of the excellent choice of eateries in Naama bay.
The staff were very helpful and I would return here. My main criticism being that we couldn’t find the bit of beach belonging to the hotel and as the beach is shared between the many beachfront hotels there was only a very crowded public beach on which to sit. All in all though I would come back to this resort but would maybe choose one of the beachfront hotels.
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| Board Basis: |
Bed & Breakfast |
| Date of
Holiday: |
Jun 2004 |
| Tour
Operator: |
Neilson |
| Submitted
By: |
boatpark |
| Overall
Rating: |
9/10 |
| Comments: |
My boyfriend and I wanted to try scuba diving, so booked a holiday to the Red Sea resort of Sharm el sheikh. The hotel room we were given had no air condition, so we were moved to another room, but on this one the door didn’t lock, so we were moved to yet another! This one looked out onto the rubbish bins and had no balcony, which we had paid extra for. The staff were helpful, but did not understand us very well! In the end we phoned the rep that sorted it out and we were moved two days later to our final room, with a balcony and pool view!!!!
The hotel room was basic, but was only 3*, so we were happy. The location was excellent, right in the centre of the Sharm close to all shops, restaurants and beach.
We had pre-booked in England for our PADI qualification, which I would advise as the diving clubs get very busy in peak season. We dove with the Aquarius Diving Club who were very professional and thorough with the training and safety aspects. I would advise for you to buy the theory book and read it before you go, as we arrived late in the afternoon and only had till the next morning to learn the first 2 chapters!!!
We dove most of the holiday, but we did do the camel safari, which was excellent (take plenty of water and a towel or scarf). The area of Sharm is surrounded by mountains, so not much more to see, but plenty under the water!!!
Unlike many of my previous holidays, the Neilson rep was always available, we went out many times with her and other holidaymakers. She gave us lots of advise about the culture, diving and resort - very knowledgeable!
Overall the holiday experience was fantastic, we are going back very soon. We are not going to book through Neilson as they do not fly from Newcastle (we live in the north east), but I would definitely recommend them. We are going to use the same dive club and stay near by in 4 or 5* hotel this time.
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