Helmsley Middletowne Hotel

a good standard of accommodation with ample space and a view of the Chrysler Building Roof top. Our stay was not affected by the lack of bar or restaurant facility as it is ideally located for a good choice of restaurants and bars, Grand Central station etc. The staff were helpful and the complimentary coffee and pastries in the morning was a bonus. Be early for this as it does get crowded. Our visit was in March 2005 and I would recommend and revisit.

I have spent a week here, and the only good thing about this hotel is the convenient location. Do not be mistaken by the entrance. I selected this place after reading some good opinions of other members, but was completely dissapointed. The decoration is of bad taste and outfashioned, especially in the rooms. With little exceptions, bad manners and even rudeness seem to be the rule among the staff, especially in the breakfast lounge. Instead, they expect you to tip them continuously for such a poor service. We were refused a mere one hour... more

Two friends and I stayed for three nights. We were nervous about staying in New York but found the hotel very safe, welcoming and inviting. The decor is a little tired to be sure, but the room was spacious, lots of fluffy towels, attractive decor, and more than enough room for two double beds and a single. We overlooked 48th street but the noise was tolerable at night. The staff were extremely helpful and friendly so all in all, The Big Apple wasn't scary at all! The morning breakfast is generous and there is a Starbucks right... more

A friend and I stayed here for the Christmas break in a suite. It was very large we had loads of wardrobe space. 2 double beds. The decor was a little bit old fashioned, we didnt care there was a powerful shower. In the room we had two televisions massive living area and fridge and kitchen sink. It was perfect for a week away. The staff at the check in were very helpful and extremely friendly. We had absolutely no problems here during our stay at all, apart from on the second to last night a man was shot dead outside the hotel,... more

my wife and i stayed for five nights and found the hotel to be good value for money,in a great location with courteous staff and welcome complimentary breakfast.

Just returned from spending a great week in New York based at the Helmsley Middletowne Hotel. Service was great; they had no difficulties with us arriving at 11am and assisting us in storing bags for a midnight flight. Door Staff were helpful and attentive. The room was an excellent size for New York; with two comfortable beds and a great view of the Chrysler & Met Life Buildings. The hotel is based in a great location; close to Grand Central and other Midtown attractions. Convenient for the subway and buses and within... more

I have been going to New York City for over 20 years. By far the best Hotel I have ever stayed at. My wife and I were so pleased with the service from check in to check out. All the staff were very polite and accommadating. The room was out of this world, clean and spacious. Never dreamed it would be this nice for the price we paid. Can't wait to go back next year.

The room had a terrible odor, the carpets were crunchy, there was one little window for service down stairs and it took forever to check in and out. Only thing good was food in the lobby in the morning. But I would never stay there again.

We stayed here for a girls weekend in the city, with a suite and a room next door. The suite was perfect for us, it was very spacious, clean, and comfortable for the group of us to hang out in. The hotel staff were incredibly friendly and very helpful.

My three friends and I just spent two nights at this hotel. Our room was spacious, clean, and really comfortable. There are three telephones in the room, a sink, and a refrigerator. We arrived in NY @ 7:00am. We caught a subway to the hotel and asked to check in early. Luckily we were able to check in at 8am. Our room was not ready but we were offered another one (right away with no extra fees) and it was perfect. The staff was very kind and generous, especially the desk clerk and the bellboy. We were within walking distance of many... more