Hayden Hotel

I booked a room at this hotel online, they describe themselves as "a first class hotel" and "beautifully appointed guest rooms create an air of tranquility." Rate quoted was about 130 a night for a single. They gave me a room on the third floor. While reading in bed, two mice came out on the bedside table, on the dresser. Ran around the floor. I was up, the light was on, and they didn't seem to care. Neither did management. I travel to NYC about once every 3 weeks or so, and this was the absolute worst, most disgusting experience in a hotel I have ever had anywhere. Stay away!! I reported them to NYC Dept of Health, hope they close them down.

Terrible hotel, unfortunately we didn't know about this site and therefore couldn't read the reviews. We came to the hotel late at night and were shocked. The toilet in our room didn't worked properly and we had to think twice before using them (if you know what I mean). The room was falling apart (old dirty cupboards) and noises went on constantly due to renovations in our floor. Don’t go to this hotel and don't try to save money its better to add $ 20 more and rent a normal room than go to this hotel.

This is a list of my issues with the Hayden... 1) Blanket on the bed was disgustingly stained. 2) Sheets had little black hairs on them. 3) Paint was peeling off the walls. 4) There was something brown splattered substance on the walls of the room. 5) There was a randon sink in the corner of the room This would have been convienient considering we had a shared bath if it had been actually been hooked up. My girlfirend actually poured the rest of a drink down the drain to find it draining all over the floor. 6) TV with non-functioning remote. The hotel overall was a dirty dump. They claim they are doing renevations, but I see there are reviews saying this from 2003(hmmm). The hotel employees absolutely had no interest in helping us with any of the above issues. Now, I understand you get what you pay for. The rates in this hotel were very cheap. I can do without major ammedities, but I can not put up with just plain unsanitary conditions. Believe me I am not trying to be over dramatic when I say that if I had a picture in my mind of what a crack house would look like, the Hayden Hotel fits that image perfectly.

ok jus recently got back from the hayden hotel and reading most of these reviews before i went i was really scared... upon arrival the building didnt look that nice but i mean im not there for that i was just eager to see the room.... the hotel lobby was ok..... upon arrival to the room renovations were still being done to our floor (3rd floor)..the room smelt old and musty but it was ok and spacious enough for 4 people(4 girls)..... the shower was a bit small but it had running water..... the beds, sheets and towels were clean and changed everyday... we stayed for 21 nights and by the last week thats wen all the problems started...we started getting the biggest cockroaches ever...but being summer and with windows open i could maybe accept that...until we started to get mice/rats whichever...thats when things got really bad.... they moved us from our room to get away from the mice...but when moved in to the other room there were mice in there as well....the supervisor didn't give a toss...very rude...no compensation...nothin after being in the hotel in the beginning i might of considererd going back but after seing mice no way.. i mean when u go on holiday u dont stay in your hotel anyway its just sumwhere to rest....the cleaners here were nice and none of our things were stolen.... my opinion don't stay here pay for else where...and for other people that have posted on this site that you can get hotels nicer than the hayden for the same price, please post the name f these hotels so i know where to lok for next time.

Do not give the Hayden even a hint of consideration if you are planning a vacation to NYC. Our group was promised first class accommodations. This has to be the worst place I have ever stayed in all of my travels. They promised the world and delivered nothing. We were placed on a floor in which renovations began every morning promptly at 08:00 am. We were told ahead of time about this, but that no guests stayed on the floors as they were being worked on. They will tell you this is a first class, 3 star hotel with all the luxuries, but for half the price, which is completely untrue! Do not believe anything they tell you, it is not true!! The place is old, dirty, under construction and the staff is non-responsive to any of your needs. Pay the extra 20 dollars a night and stay someplace else, you will be very thankful that you did.

I stayed here in September 2003, and there still seemed to be some renovations going on although I didn't hear construction from my room. The different floors looked like they varied widely in how far along they were in updating. Maybe this hotel would be worth a try after it's remodeled, but I would not stay here again. For the price, I do not expect luxury accomodations. However, I do expect some basic standards of cleanliness, which this hotel did not have. For example, the sheets in our room were not changed for the entirety of our 7-day stay (I could tell because there was a noticeable hole in them, along with a small blood stain), and the bed was only made up about half the time. We had a shared-bath room, and there was a huge hairball in the drain of the shower for several days at a time. It just kept getting bigger and bigger! It this doesn't disgust you and you want a safe and convenient location, by all means, stay here. I wouldn't. I still get a little queasy thinking about it.

We didn't read the reviews before either!! I would have been better off if i stayed in a tree house in Central Park!! Staying there felt like I was in the middle of a Urban Renewal project. We stayed 3 nights, which is 3 too many! At 5 pm one nite the maid decided to come in when we were in the room & when I told her we were resting she finally stopped trying to knock the door down (she only knocked on the door after trying to open it first). I would like to see this hotel when they finish it but until then they should let people stay for the price of a subway ride!! My only regret is not telling the people checking in after us to run as fast as you can to that tree house in Central Park! OHHHH IT'S GREAT TO BE HOME.................

Me and my friend stayed at this hotel in may 2003. The room was small and the blinds was dirty and wouldnt come up. One day when i was standing bare foot on the carpet i noticed that it was wet from the leaking shower... I guess that the mold sponges are huge. The tv barely worked. My friend spotted a cockroach big as a hand one day in the hallway. Our room was adjacent to the next room only separated by a thin plywood door. Next door neighbour tried to get in to our room probably thinking it was a wardrobe door. Towels were a bit dirty and humid. The only good is the location, pretty close to 79th street station 1-9 trains. Won´t come back!

ok, it said it was a 3 star hotel on expedia and had nice pics. Turns out they were both wrong. After waiting for 2 hours to check in, I saw many disgusted guests leave for another hotel. A mouse came in my room from crack of floor and wouldnt leave. Looks more like a jail cell. Add $5 and stay in a real hotel. I signed up on this site just to ***** at that hotel cuz it was so nasty.

I also booked before reading the reviews. I was sooooooooooo scared to stay there, but it was right for my budget. When we go there I thought the outside looked nice, the check in area was nice (old-fashion looking but I like that) The check in guy was very slow and really did not seem to know what he was doing, but we checked in and paid (the require full paymet at check in) Once we stepped into the very small, smelly, and slow elevator I got scared again. We were squished in with a few people one of them being a very scetchy weird guy, who looked like he may have lived there not just staying there...anyways a lady got off on the 2nd floor and we saw a bit off the hall. It was stained, dirty, and gross. So, I expected the same with the room. Well, we got off on the 5th floor and the outside of the elevator was stained there too, but once you step aside and go down the hall I was quite surprised. The 5th fllor has been renovated, the floorss were hardwood, pretty wallpaper fresh, paint and lovely light fixtures. It was very victorian/old-time looking. The seem to have made alot more rooms out of what they had, perhaps at one time the rooms were more spacious. There are ALOT of doors (rooms) on eash floor. We were in room 516 (deluxe w/private bath) It was a small room but I was surprised. It was nice looking, the furniture was all matching, nice prints on the wall, clean floor, etc. The bed however was as hard as a rock :( The bathroom was very small (may have been a closet) but it was modern and nice enough (it did kinda have a weird smell, and the flush was kinda airplane like but, it served its purpose.) I think it may have originally been a room in the room on the otherside of the hall, cause you could hear the TV in there like it was in the same room (which means they can hear you too) but, as long as we kept that door close the room was pretty quiet other than when someone was in the hall. Room had working TV and A/C. We did have problems with getting towels and maid service. When we checked in there were only 2 bath towels, but we figured we would get more the next day when the made up the room. We went to the desk to get more and they would only give us 1set (it was raining to the point of flooding in NYC on Friday 7/23 so, we needed towels) the maids did not even come to make up the room 2 out of our 3 nights, and when the did they just made the bed (did not change sheets) and took our dirty towels and our soap and did not leave any. We went to get more and again got, we cannot give you more than 1 towel we need them for others checking in, and when we told them the maid problem it was like the did not believe us or care. And when we open the bag with the soap and stuff in it I notice the lotion was not only opened but half used~ So, clearly they just reuse the left over stuff! It was over all better room-wise then I expected but, I did expect to get the normal amount of towels. The customer service needs improving and the maid service needs to be more regular or something. Like we saw them and heard them, but it is like they only seem to make up the rooms people were checking out of. It was fine for our budget but, I do not think we would stay here again unless we had too $$ wise. And if I did I would bring my own towels and ask for the same room (516) as I already know it is ok, and really would not want to gamble after reading about other rooms on here.