Hayden Hotel
, New York CityHayden Hotel reviews
- Board Basis:Room Only
- Tour Operator:Booked Independently
Was this review helpful? Yes
We just got back from our holiday in New York and it was ruined by staying in the Hayden Hotel. Not only did we see 2 mice in one evening but there are boxes near the beds to catch cockroaches! The room was dingy, dark and noisy. We had to check out early and go to another hotel as we could not stay in the same room as mice running around us!
Take my advice, do not stay at this hotel. The staff know there are mice in the hotel and still don’t do anything about it.
STAY AWAY!
- Board Basis:Room Only
- Tour Operator:Booked Independently
Was this review helpful? Yes
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I stayed in this hotel a few years ago. Their website was misleading - the photograph did not represent the rooms in the hotel.
The decor was shabby, the ensuite was a small room with plastic stuck to the walls. It was filthy - the toilet was obviously not clean from the previous occupants as there was urine stains on the seat. The floor (carpet) was wet, bed clothes dirty - the worst hotel I have ever had the pleasure of staying in!
Needless to say we checked out the next morning - at which point I was advised that there had been a flood in that room a few days earlier.
The good thing was that I got a full refund. There were several other guests that were also complaining about the rooms including another British couple.
Anyhow our holiday wasn't completely ruined as we checked into the then Essex House hotel opposite Central park - which I have to say was amazing!