Do not book at these apartments there is no reception, and you have to walk 20 min's into the town centre with your suit cases to collect your keys for the apartments.

There was no maid services all week.... read more

This place is the closest place to hell you shall find!!

We had no idea what to do when arrived, luckily there was an english man who had the same problem the day before so he was able to take us to the reception office which was no where nea... read more

There was 4 of us travelling to Benidorm altogether on 17th July 2007 for this years summer holiday. We had booked everything by ourselves and decided to go with the Vacanza as it was very cheap and the apartments looked beautiful.

About a w... read more

Our flight was delayed so we arrived at the Vacanza apartments after the reception had closed.

We had read reviews that advised reception was in the centre of Benidorm and the travel company who booked our flights and accommodation advised u... read more

5 of us went here aged 19-23. Had the worst time of my life and 2 of us flew home 3 days early.

Bath was leaking and the toilet was blocked on the 1st night. There was no reception so we couldn’t make a complaint. There was an office somewhe... read more

We were wary about staying here after reading some of the bad reviews.

We (5 blokes) stayed at the Monaco Apartments within the Vacanza Apartments and could not fault them apart from that the balcony door would not lock and we had to improvi... read more

Well where to begin.

No reception. Luckily we had read reviews and people had pointed out where to get the key from, but quite often we would go out at night and people would be standing on the pavement having no clue what to do, and not able... read more

I have just arrived back after spending 1 week at the Vacanza apartments with 5 of my friends (that is a party of 6 ladies), luckily 1 day before we arrived one member of the party happened to read a review which informed us of where we had to collect our... read more

Apartments are fully equipped but no shelves or mirror cabinets in bathroom. You need to provide your own matches for the cooker hob. Maid service only comes about every 9 days useless.

No telephones within complex, no reception. Every night... read more

I thought this hotel was great. I went with 5 girl mates but its suited for both families and younger ones however can be noisy in the height of the season. There are a lot of gates which can be good for security but bad because if you have lost keys you ... read more

After reading the reviews on this apartment, we were not looking forward to our holiday and we were so close to trying to cancel/change.

When we got to the complex we were dropped off at the main gates and the rep was not there to meet us. E... read more

The rooms cannot be faulted, ours was for seven and was easily big enough with two decent bathrooms and a good sized kitchen. The balcony was huge as well!

Admittedly the place to pick your keys up is not at the hotel but it only cost us abou... read more

Never again. Got left outside these apartments and couldn’t get in, looked like a prison with fences and gate. Waited outside for hours no staff and no reception.

Two boys let us in complex and told us reception had moved to the other side ... read more

Lovely pool, apartments are basis but ok. Complex very noisy at night, I wouldn’t really recommend these apartments for children or the elderly as these apartments are on a hill and it is a hill not a slight incline. Good if you are going for a party we... read more

Hi after reading many reviews from different sites about the Vacanza I was not looking forward to this holiday. But what can I say the block we stayed in was great nice clean apartment no problems only thing no British TV but I don’t go on holiday to watc... read more