YourStay Apartments Central Park

We have just returned from a visit to New York and stayed at the Yourstay apartments on West 73rd street, what a disappointment! The apartment stank of cigarette smoke although we were non-smokers. The bed settee was dirty, toilet did not flush and air con in lounge did not work. The staff were unhelpful and at one point down right rude although the maintenance staff were quick to respond to the toilet problem which in the end my husband fixed himself! We were travelling with our 3 children so as a party of five the apartments seemed a good idea so we could be altogether rather than book 2 to 3 hotel rooms, the children hated it and could not wait to leave. We would say unless you want cheap and don't mind the conditions give these apartments a miss.

At all costs you should avoid this establishment ! The service is so utterly appalling you'll think you have been transported to some third world gulag. The so-called management is totally unresponsive and indifferent to even the slightest request. The rooms are of decent size only if you are under 4 ft tall, and the cleanliness is wanting. The cost of course is very high, and the establishment is labelled as "luxury". Forget it !

Well, well...... Where do I start. I stayed at yourstay central park for 6 nights with my girlfriend in a studio apartment. After reading some reviews I was very wary but decided risk it. When I arrived ( I found the apartment easily - you are given the address with your booking ) I was presented with a bill (youpay up front) exceeding my expectation by $200. After providing proof of discounts and e-mails during the booking process we agreed on the price - TIP -take all email corrspondance with you. After that we got the keys to our apartment. Although a studio, it was easily big enough.There was a small but well equiped kitchen area. The bathroom was also big enough with a nice powerful shower over the bath. The furniture was modern and confortable and had a decent TV/DVD/VCR + internet access if required.It was also very clean. I couldnt fault it for the price. I actually liked the privacy aspect.You dont have a maid which I quite liked. You dont have anyone knocking on your door at inconvenient moments!! The real benefit though was its location. As a brit I found central park just a brisk walk away. The yanks love their cars so it feels like a marathon for them. Its just 10mins. I loved the feel of the area. The neighbourhood is very affluent but still retains a nice homely feel. Like Hampstead in london. I would not have liked staying in a hotel in the center of NY - way too hectic. However the subway is 30 seconds walk from the apartment and if you get the express train you can be in time square in 10mins. The neighbourood hasplenty of decent restaurants bars and shops. To read some of the reports it does sound like this place isnt for everyone - i.e. Donald Trump and some people were unlucky, but for me it was great!! See if you can negotiate at least 10% off as you will be given a voucher for this when you leave.

We were in NYC from March 11-March 13, 2005 and stayed at Your Stay Central Park. The reason we chose this hotel (technically it's not a hotel) was because of the proximity to the Beacon Theatre on 74th and Broadway. Your Stay is on 73th and Broadway and is stone's throw from the Beacon so it is a great location if you are going to a show and need a place to stay in the neighborhood. Of course, our first choice was the Beacon Hotel but that was booked up due to the concerts. We go and see the Allman Brothers Band play every March (this was the 10th year in a row seeing them) and the Beacon Hotel is always booked during their stint. So we asked the person working at hotels to get us a room at the next closest place she had, which turned out to be Your Stay. I was reluctant to stay here due to some other reviews but I figured we could make it for 2 nights since we wouldn't be in the room that much anyway. I went down with my fiance and a friend of ours and the place we stayed in very much exceeded our expectations. We upgraded to the suite and had plenty of room for the three of us. We had a nice sized bedroom and my friend slept on the pull out couch in the living room. The room had recently been cleaned and smelled of cleaning solution which we weren't too upset about. There was a very nice stereo system and a big tv which had a dvd player in it. Everything worked fine. The bathroom was clean as was everything else. The positives definitely outwayed the few negatives there which were the following: 1. There is no sign for "Your Stay" so we had to wander up and down the street for a while and ended up walking into the correct doorway after several wrong choices. 2. This place is definitely not a hotel, people live here permanently or for a significant time period. 3. There isn't maid service, the place doesn't get cleaned daily or new towels. 4. It can seem a little shady, people sleeping on the couches in the lounge, no double door locks, certainly doesn't give you a level of security you'd find at a respectable hotel. In fact, when we got there the doorman fished around in a box of keys before pulling one out and giving it to me. All in all, this place turned out perfect for our purposes. It was clean and the location was ideal. If you are used to staying in the Ritz, this is not "Your Place" at all.

Our 2-bedroom apartment was as described, although maybe not quite as spacious. Given the great location and the price, it was perfect for us (4 adults + 2children). It was simply decorated but vey clean. We were within a 5min walk of Central Park and there are a number of good family restaurants around the corner.

Well to say the least they screwed up. I was given a room that I realized in the end had not been cleaned (from the last person who stayed there). The shower curtain was covered in mold, the sheets were not very clean, we found a dog toy under the pullout sofa explaining the hair all over the sofa bed. The dish sponge looked like it had been eaten by germs and to dish towel wasn't happy either. The resolution by the London office was very unsucessful so I suggest you stay anywhere but here.

My girlfriend and I were looking to spend a weekend in Manhattan and decided to book a studio at Yourstay Central Park. We wound up getting put on the 14th floor, near the top of the building. The apartment was well furnished and the included amenities were clean and well-kept. There was ample closet space and an extra blanket and two extra pillows were provided. The building is also located conveniently close to a supermarket, which we stocked up on food at. The price was great, a little over $100 per night, and it was a very nice experience overall. Being a studio, the apartment was rather small, and the bathroom was TINY, but this was not a problem for us and shouldn't be for solo travelers or couples. In the complaints department, there were some minor things that were somewhat of an annoyance. We booked the suite for January 28-30, so the weather was pretty cold, the high only being in the 20's. The room was somewhat chilly, even with the radiator setting on its highest. The stopper in the toilet sometimes got stuck, which required me to take the lid off of the tank about 5 or 6 times. Also, although we arrived at the beginning of check-in time, 3:00 pm, we were not able to actually get the keys until 3:30. However, the staff was quite nice about the situation, and in addition courteous enough to give us an hour extension to our check-out time, which made up for the delay. All in all, our weekend at YourStay Central Park was decidedly enjoyable. The nice neighborhood, convenient location and quality lodgings were good enough so that I can definitely recommend this to any visitors to NYC that don't need the extras of hotel accomodations and would prefer to rent a no-hassle apartment for their stay.

I am a native NYer and when I travel home it pains me to stay in a midtown hotel with tourists. When I heard of YourStay, I quickly booked a room at the 73rd and Broadway location. Good points: If you want to live as the natives do, this is the best hotel for the experience. The upper west side, where YourStay is located, is (in my mind) the best neighborhood in the city for a glimpse at NY living. YourStay apartments is a minute from Fairway on Broadway and a few blocks from the famous H&H bagels and Zabars. Walk up Broadway or across 73rd to Central Park or go the opposite direction to Riverside Park. The Upper Westside is the best! I rented a studio...was fine for me and I loved being able to shop and store my food. A suite hotel room (with a refrigerator and microwave) in NYC will cost you twice as much in any neighborhood. I loved being near the best shopping and being able to take the food home with me. The studio was small but any apt in NY is small compared to anywhere else. It might have been a pain with another person. The studio was clean and although there is no maid service while you are there, they provided towels for my stay (one per day but I happened to have brought some of my own). The TV was great and there was internet access. The TV had a built in DVD and VCR. The room also had a small stereo which was nice. The shower had nice shower doors (not curtains). The water pressure was okay. The temp control could have been better (it was very sensitive to the touch so one small touch could result in an extreme temp difference). The price was right. Cons: I think the door to the apt could use a chain bolt or something else to make me feel more secure. There is deadbolt on the door but in NY you need more than one lock. There was no electrical outlet in the bathroom!!! I really hated that. That is probably my chief complaint. The towels were somewhat flimsy and scratchy. I use large fluffy towels at home and brought one of my huge bath towels and am really really glad I did. There was shampoo and conditioner in the bathroom but it was an economy sized bottle and had been used by others. I always bring my own conditioner and shampoo so that wasn't an issue but the thought of used shampoo was icky to me. The refrigerator door didn't close correctly. I had to put the waste basket against it. The heat was not on but the room was so hot I had to sleep with the window open which made it noisy (my entire floor was stifling when you got off the elevator)...plus there was noise from the pipes (also a NY experience. The head of the bed was right next to the radiator so it woke you up. They could situate the room differently. The table is across the way from the internet connection (there's no desk anywhere near the internet connection) and the bed could be moved so that your head is not by the heater which clangs. They seriously need to rethink the way the room is situated. No dishwasher but that is also typical of NY apts. They had 3 different types of pillows on the bed which is nicer than most hotels which only provide one kind but none of the 3 suited me (yes this is a picky point since I usually always complain about hotel pilllows and inevitably forget to bring my own). There was someone sleeping on the couch in the lobby when I arrived.

My husband and I stayed here for three nights at the end of our trip. After reading some of the reviews we were leary, but in general, we had a really good experience. Previous reviews stating that this is not a hotel and to not expect the level of service found at a hotel are correct. There is no maid service and the guy at the front desk doesn't work for the YourStay company--so he's not very helpful. Additionally, there is no unloading zone; you have to double park or park in a no parking zone. However, the apt was clean, the kitchen equiped with stove, small refrig, dishes, etc. The only problem we encountered was the TV didn't work. There's an information sheet in the room for contacting the company so we called and reported the problem. A guy came up pretty quickly. He wasn't able to fix the TV, but he did bring us an identical replacement TV the next day. Overall, I would definately agree with the reviewer who said don't stay here if you want hotel style service. But, I can't imagine where else in NYC you could get a small apt like this for this price.

On booking the apartments they looked excellent. We were 4 girls on a trip to NYC and had specified this - they promised us 4 single beds in an apartment and were charged per person for the stay. When we arrived there very tired and bedraggled from our flight from London, we were confronted with 2 double beds - 3 nights sharing a bed with people you don't know very well is not conducive to a good holiday! When we complained we were told that there was no more rooms available - having paid via the internet, there was nothing we could do - nothing was done to help or assist us in being more comfortable - the company want nothing to do with the complaint and neither do the booking agents hotels.com. Beware of this company!