Reviews of Wellington Hotel, New York City, New York

Firstly do not listen to any of...

Overall Rating:

10/10

Board Basis:

Room Only

Date of Holiday:

Aug 2006

Tour Operator:

Lastminute

Submitted By:

Miss R Smith

Comments:

Firstly do not listen to any of the reviews above! The hotel itself was absolutely fine. Stayed there for a week and NO complaints what so ever.



However we did visit in early August and was VERY hot and sticky...so if you don't fare well with heat I'd advise to go abit later in the year. Also please take on board that all though staff are friendly and helpful, i.e. Taxi drivers, waiters etc it is customary to tip in New York, as wages are low. So I hope that helps avoid any embarrassment, as they will not hesitate to ask!



Staff were friendly, approachable and hard working at all times. Especially the gift shop staff who gave us great advice on what to see and do, and you can book greyhound tours (you may have seen Red Grey Hound Buses in movies) with them at discounted prices-which we did.



Could not smell ANY sewage and could not hear any street noise, as complained about earlier.



The room was very clean and well maintained throughout our stay. Obviously this hotel was not luxury but it wasn't really Travel Inn either.



In great location opposite the main entrance is a Starbucks-so if you like your coffee, this is particularly convenient. Subway literally next door which takes you various locations, I would particularly recommend Canal Street/Princes Street for some bargains. Also nearby was a restaurant called 'Benash' or something, where we frequently ate breakfast-very nice and FILLING for a long day. 'Subway’ also next door and Times Square and Broadway just up the road.-Obviously this is a main tourist spot so expect for it to get VERY CROWDED especially at night time, if you want to see certain stores e.g. MTV Store do this in daytime, will save you alot of hassle. Literally five minutes round the corner from 5th Avenue.



I rated this hotel 10 for what it was, didn't pay over the odds and was really what we expected...not the Ritz, as could do with abit of a revamp. But the price, location, staff etc made up for this. And anyway if you’re going to NYC you definitely shouldn’t be spending alot of time indoors! Next time I'm in New York I will definitely stay with this hotel again and would recommend for anyone going to visit New York.

We (my wife and) I spent three...

Overall Rating:

7/10

Board Basis:

Room Only

Date of Holiday:

Apr 2007

Tour Operator:

Booked Independently

Submitted By:

HJR

Comments:

We (my wife and) I spent three nights there over a weekend.



The location was excellent with a lot of sights and shops in the walking distance.



The room price was fair, so we understood that this was a 3-star hotel, not luxury. Yet, the lobby was very small and crowded all the time. The reception personnel were minimized causing constant lines at the counter.



The room was small and worn-out, and cleaning left something to be desired. Some items left by the previous guest, and under the bed.... (I'd better finish here).



Next time I will look for alternatives before booking here again.

An excellent hotel that didn't...

Overall Rating:

10/10

Board Basis:

Room Only

Date of Holiday:

Apr 2005

Tour Operator:

First Choice

Submitted By:

Sazzyk1

Comments:

An excellent hotel that didn't break the bank! The hotel is on the corner of 7th Avenue West 57th St & is only a short walk from Times Square (I could see the lights from my window!).



The rooms were clean & comfortable & the service was fabulous from every member of staff (even down to finding a shop to buy New Rock Boots from lol). There is a brilliant little cafe (Park Cafe I think) built into the hotel building & it does great food all day long as well as room service for the hotel.



There is also a hairdresser that does the stars when they're in town too so if you're after the infamous 'Rachel' cut he's your man.



The one thing I will say about New York City itself is that you must be prepared to do a LOT of walking. There's so much to see and do and it's all worth doing!



All in all a thoroughly fantastic place and an amazing holiday, very much recommended.

Spent a long weekend here over...

Overall Rating:

9/10

Board Basis:

Room Only

Date of Holiday:

Apr 2006

Tour Operator:

Booked Independently

Submitted By:

Mrs C M Spencer

Comments:

Spent a long weekend here over Easter with my teenage daughter. A treat before she goes to university later this year.



The reception staff were very helpful and efficient. The room was very clean and certainly adequate although slightly worn in places (notably the bathroom). The hotel is situated in a perfect position for most of the midtown sights and was unfortunately only a short walk from Bloomingdales. Well a short walk for us (Lancastrians) we are used to hills.



I would certainly use this hotel again. Note some people have complained about street noise. What do they expect this is a busy city not the Orkney Islands!

The location of the Wellington...

Overall Rating:

7/10

Board Basis:

Room Only

Date of Holiday:

Nov 2005

Tour Operator:

Booked Independently

Submitted By:

Mrs C Picking

Comments:

The location of the Wellington was perfect- just a few blocks from Central Park and Broadway with a subway station just yards from the building.



The downside of this is that no-one- including garbage trucks, cement mixers, fire engines etc- sleeps in New York, so it was rather noisy at night! The hotel was in need of a lick of paint and some redecoration, and it certainly wasn't luxurious, but this was more than made up for by the friendly staff.



The doormen went out of their way to help us- especially Roger- advising us of places to see and where to avoid. There is a breakfast cafe in the hotel which seemed reasonably priced, but there were frequent queues so we went outside where there was plenty of choice with several diners, restaurants and fast food outlets in the immediate area.



There was also a small store within the building-again, with delightful staff- so you didn't have to go outside in search of a Hershey bar or some cola.



So..... don't book the Wellington and expect luxury, but remember, you can't beat the location or the staff!

In December of 2004 and four...

Overall Rating:

2/10

Board Basis:

Room Only

Date of Holiday:

Dec 2004

Tour Operator:

Booked Independently

Submitted By:

Miss HLL Luxton

Comments:

In December of 2004 and four last year myself and three friends went to New York or the Big Apple as you may call it. The 8 hour flight itself was a long one but once your there we had the excite of U.S customs which can be quite a wait. In total we were waiting in total about 1 hour. Having your picture taken at customs and identity checked does make you feel like a criminal but obviously with all the threats they have to be like that



Once through customs we walked out of JFK airport and it was about 30 minutes until we reached New York and it did feel like a long 30 minutes. The shuttle bus which took us to our hotel was old and rattley and the driver seem to have no care for other road users, but then again none of the road users in New York seem to worry about anyone. Once at destination the driver waited to be tipped we handed a handful of change but you could tell he was still standing there expecting more, but we said thank you and made our way across a road and over our hotel - The Wellington.



First impression of the hotel were good from the outside but as soon as we walked in there were bags everywhere and staff standing around just chatting amongst each other.



It took around 25 minutes to speak to someone on reception to check in, it was mayhem you could tell they were short staffed.



Once we had our key no bell boy was on hand to help so we made our way to our room, when approaching the lift up to our room you could smell something awful - raw sewage coming from below the lifts. The smell made my stomach turn.



We all crammed in to the tiny lift and went to our floor on approaching our room the fire alarm was hanging off the wall and the place was filthy dirty skirting board dusty floor. Once into our room we had dirty sheets and towels. The toilet was also stained. Worse still they had provided us with 1 single bed instead of 2.



New York as a whole is amazing fun. Has it fun side like the pubs but also its emotional side like The World Trade Centre which is a must to see the little church next to it that didn’t even brake a pain of glass.



I would never go back to the Wellington but I would go back to The Big Apple the shopping, the food and whole feel is amazing!!

Expected a dodgy hotel as am...

Overall Rating:

9/10

Board Basis:

Room Only

Date of Holiday:

Dec 2004

Tour Operator:

Thomas Cook

Submitted By:

Mr N Telford

Comments:

Expected a dodgy hotel as am used to 4-5* (I am a travel agent). Very pleasantly surprised with this though.



Perfect position, big rooms, friendly staff (as opposed to the last time I was in the city and stayed in Salisbury). Would send people here no problem. Shower a bit dodgy (hence 9*).