LTI- Pyramisa Isis Island Resort And Spa

1 reader found this review helpful

On arriving on the Island at first glance the hotel seemed very pleasant and the reception was quite good.
I had booked a junior suite which was very good. It then went downhill from there.
The hotel does not use the air conditioning to its full capacity and as Aswan is very hot so was the hotel (even when it was on the staff left all the doors open).
The swimming pool, well what can I say, the pool was dirty and the pool bar looked like it had not been cleaned for years, only went once did not venture to the pool again in the 3 days spent at the hotel.
The food was not very good, especially at breakfast. The coffee at breakfast had been put into flasks and left on the tables from, we think, when breakfast started at 6 am, it was cold, not very strong and instant.
The staff could do with a lesson in learning how to look after guests.
Having been to Aswan before I stayed at the Old Cataract, but as I took my sister and her husband and could not get 2 rooms at the Old Cataract I chose this hotel instead, I wish I had not, it was their first visit and I was embarrassed that as I had been there before and I had picked a really bad hotel.
This is a hotel which I will never visit again.