Before you book into this hotel you have to ask yourself this. If you like luxury, great service and a clean floor than this is not the place for you!
If like us you wanted a bed for the night and somewhere to store all the tat you end up buying the... read more

We stayed at this hotel for five nights in November 2007. It was very disappointing, having awaited our holiday for eight months to travel to the States and see New York.

On arriving at the hotel, we were impressed by the grandeur of the lo... read more

My boyfriend and I booked five nights at the above hotel, and were expecting a decent level of accommodation. However, the room we checked in to was absolutely filthy and had mould on one of the ceiling tiles. We requested another room, which was slight... read more

Was busy all the time, as New York is meant to be! Hotel was basic and fine and was in the heart of Manhattan.

Penn Station only 5 mins away to see the rest of New York.

Great hotel if you are only going to sleep in it and sight ... read more

Arrived very tired after delayed flight and was given 14th floor room. Room was tiny, filthy and smelled strongly of damp with paper peeling from walls.

Reception explained that was the general standard but when I complained further I was gi... read more

The hotel was always busy, always people coming and going. Its a case of faded splendour.

We were given a room, so tiny and scruffy that we had to ask for an upgrade, however there were none available and one of the lovely reception ladies...... read more

The hotel Pennsylvania although very basic & not many rooms with decent views.

The location of the hotel is magnificent opposite Madison Square Gardens and the Empire State Building directly behind, Times Square a five minute walk away. read more

This hotel should be condemned!! We checked in at 9 p.m. and got to our room where we found a cracked shower, dirty bathroom, filthy room, and paint peeling off the walls. We complained and were told that you couldn't expect more! They gave us a key to... read more

On arrival we was allocated room 1512 on 15th floor, we exited the lift to a disgusting stale smell, walking down corridor every door was damaged and stained, we feared the worst for the condition of the room, but nothing could have prepared us for the st... read more

We booked this hotel as we wanted a reasonably priced decent hotel in New York. We booked it through Expedia and managed to get some decent room rates.

Upon arrival at the hotel we walked into a bustling lobby, was my typical idea of a New Yo... read more

I have given this hotel 3 out of ten. It is situated in a fantastic location and is very cheap, however the standards inside reflect this.

On arrival the computer systems had gone down so we had to queue for 2 hours in reception before being... read more

My daughter and I went to New York for a shopping trip for 5 days. We had read dreadful reviews about this hotel after we had booked it! However, we were pleasantly surprised. It's position was wonderful very near one of the best shopping areas. We cou... read more