Novotel Hotel

, New York City
3 star Map this hotel
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Novotel Hotel Reviews

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9 / 10
Jan 2008, Miss C Smith

The staff were very pleasant and welcoming. The room was very clean couldn’t fault anything. Plenty of restaurants etc. at very reasonable prices within the vicinity. The rooms are very spacious. We liked this Hotel alot would definitely consider going back. Good place... more

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10 / 10
Jan 2008, Mr I Sommerville

We stayed at the Novotel for a week over Christmas, and could not fault it at all. It is an excellent location, as everything is literally on your doorstep! The rooms are a really good size & spotlessly clean. We had a king size bed (with linen changed daily) and a... more

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9 / 10
Mar 2007, kerri1888

Located on West 52nd and Broadway, there is no where in New York much more central than the Novotel. Our room had a Queen sized bed and was well sized for any city centre hotel, especially in NY, so lots of room for all that shopping! The room was clean and a definite plus... more

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10 / 10
Sep 2005, Mrs SJ Johnson

We arrived at the hotel to be greeted by very friendly bellboys. On arrival at a very clean and air conditioned reception we checked in and the receptionist gave us a room upgrade free of charge. He said it was a nice room with a good view. I have heard that before....... more

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8 / 10
Nov 2003, Mrs R Murphy

Good hotel in a good location, good clean & large room with a very good view over the bright lights of time square, nice bar area & helpful staff, able to walk to allot of places from the hotel e.g. Time sq, central park, 5th avenue, grand central station well worth a look,... more

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More Traveller Reviews of Novotel Hotel

Great Location---Bad Service
Can't bet the location, central to everything. However, the customer service is the worst. Front desk staff seemed to be bothered whenever you asked them any questions. For example, once we approached the desk and the man looked up at us and had this annoyed look on his face and then went back to his work and ignored us. The doorman was the worst, whenever we asked for a taxi, he told us to go to Broadway and get it ourself! But if your willing to put up with a staff that doesn't care, it's still a great value for the location.
Great Experience Staying Here
The location of this hotel at Times Square was just great. It was close to almost everything that I could actually walk everywhere. The view on the 30th floor was superb. For the price, I would definately stay here again. Could improve by having bathrobes and coffee in the room though!
Great location
Just returned from a 5 day trip to New York. Stayed on the 26th floor of the Novotel, with a view of Times Square. Could not have asked for a better view!! The room was larger than expected, and was very clean. They even changed sheets daily. The staff was very friendly and efficient, right down to the doorman. As for location, most everything is within walking distance. We would definitely reccommend, and stay at this hotel again.
Not worth the money
I booked at the Novotel based on the reviews I read on this website. I paid $159/night for 2 double beds for 3 nights at the end of April (thru the website). While the hotel is passable, it is definitely not worth this much money, when for a bit more, you could get a 4-star hotel, or for a bit less, you could stay at the Comfort Inn or Super 8, which includes a continental breakfast and an equally good location. The front desk staff was unfriendly and inefficient. The lineup for check in, even before the 3pm check in time, was ill attended. The room was clean, but nothing special. Times Square view, however, was great. But I would not stay here again.
brilliant
we have just returned from a five night stay at the Novotel New York and loved every minute. The location couldn't be better and the view from the room and also the balcony adjacent to the bar ia something else....Staff are efficient and friendly . Only complaint and it's a small one was after a long flight firstly from Aberdeen to London then onto New York they didn't have a non-smoking room ready, but said they could have one ready within the hour, we had a few cocktails at the bar whilst waiting all at no charge because of our wait.... Do not hesitate to book this hotel, a few people have said that the breakfasts were expensive but the choice and freshness made it worth it. We are definitely booking again for Christmas time .
Great Hotel
Stayed for 4 nights at the end of April. Great location and smart check-in/lobby area. Our double room was much bigger than expected as was the bathroom. Check-in and check-out was painless. Only think that was cheeky is that they charge $4 to look after your bags for the day! Would definately recommend this hotel to anyone going to NYC who wants a clean, efficient hotel with friendly staff.
Great base for NY
We stayed at the Novotel at the start of April for four nights. Wasnt sure what to expect as I had stayed at a Novotel in the UK which was only average but we had a great stay here. Our room was on the 26th floor and overlooked Broadway. It was spacious and clean and all the staff we met were polite and helpful. We had been warned off eating breakfast in your hotel because it could expensive but at the Novotel the children ate free so it made it very cost-effective. We were only five minutes from Times Square and 15 minutes from Rockefeller Center and Central Park. It was a great base for a first-time visit to New York and I would recommend the hotel to anyone in a similar situation.
Great Location Novatel Hotel
Staying at the Novatel was a pleasant surprise since it was the first time for us in NYC. We stayed there from March 26 to March 29. It has a convenient location and surprisingly quiet despite it's location near Times Square. We went to see Hairspray at the Neil Simon Theater which was so close that the line extended out the door of the hotel so as soon as we exited we were in line. Service was excellent. Only problem, unlike most hotels these days, coffee maker was not provided. We normally have to get a cup of coffee to warm up and get our engine running.
One of the best compromise in NYC for a 3 - 4*
We spent 5 nights at the Novotel further to a disapointing experience at the Paramount Hotel and I would like to recommend it to people who are looking for a great location for a decent price (roughly USD160 discounted for a deluxe room) The hotel is so close to Time Square and also within easy walking distance of Fifth Avenue and Central Park. We had a room on 29th floor overlooking Time square. The room was quite large (compare to the others NY Hotels), very clean and comfortable even if the furniture was a bit worn. Our king size bed was also comfortable Regarding the food, I only tried the brunch and It was quite good, roughly USD 18 but you can eat all as you can ... (buffet) The staff was ok and helpful. Bottom line, this hotel is one of the best compromise for a 3* - 4* with a decent price and nice location.
Location Location
Spent 4 nights in this hotel from 13th March 2004, very impressed with the service, we orignally booked a twin room but when we arrived there were only king rooms available. But we were moved the next day to a twin room. The rooms were very nice and the people who work at the hotel were very friendly and polite. The location of the hotel was great and it was only a quick subway ride to many of the tourist spots or if you facied shopping it was only a 10min walk to 5th Ave. Recommend you check out the diner on the corner of the hotel which served great food. The only warning I give about this hotel is DO NOT USE THE PHONE in the rooms, this is very expensive and they will even charge you if you dial and there is no answer the other end $14!!! Apart from that I would recommend a stay here - loved NY what a great place to be.

Novotel Hotel also called

  • accor new york city
  • novotel new york
  • novotel new york city
  • novotel new york times square
  • novotel times square
  • Address: 226 W 52ND Street 10019, New York City, New York
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Hotel AmenitiesHotel Description
  • Bar/lounge
  • Fitness Centre
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 480 More Amenities

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