Marriott Hotel East Side

The hotel's location and service are both excellent. My husband was surprised when the lady who took care of our room called him by his first name. The room is pretty average, but good enough for what we needed.

Stayed here for 5 nights. LOCATION: NOT BAD at all and couple of blocks from 51st, 6 train station and or walking several blocks to grand central to get subway access. Not too busy around the area compared to Times Sqaure. HOTEL/ROOM: Room(s) are little small, but then again so are most rooms in NYC, anyone been to the ROGER WILLIAMS? now, that's small! My room was very clean and everything worked as expected. I've been in bigger rooms, Marriott Marquis for example has huge rooms in comparison to Eastside, If your more than 1 or 2 people expecting bigger rooms, you may not want to stay here as you will be disappointed. I would consider their KING size rooms at best: cozy. There were quite a few times we walked down the hallway and considering all the rooms were non smoking, we did smell cigarette smoke and one time, we could swear we smelled pot smoke. Hotel was overly quite at night except for typcial NYC sounds like cops/firetrucks/etc. Would I stay here again, not likely, unless it was a 1-2 day trip. If your looking for a decent place off the beaten path and aren't keen into space/amenities then this hotel/location will more than meet your needs. If you want luxury/better location/MORE ROOM, consider elsewhere. I've been in better places in NYC, I've been in worse. It met my needs.

This hotel is decent, however, we have stayed at nicer places... Foremost, the rooms are too small. Unlike anything we've ever seen before. We asked for a non-smoking room, yet, are room smelled of cigarettes. They were supposed to air it out, but forgot. We were issued another room, which sufficed. We are not big complainers, but the maids were serious door slammers. This is understandable, but we just didn't care for our experience. Nor, would we go again. Decent location, but simply, undesirable.

I stayed here twice on business because the hotel is close to my local office. Hotel is OK (beds are better than average for Marriotts). Elevator is ridiculous. Waited an average of 8-10 minutes in the morning to get downstairs. First visit: My colleage staying on 15th floor was supposed to meet us in the concierge lounge for breakfast on 46th floor. He had to go downstairs to lobby, take a different set of elevators to the 42nd floor, then another different set to the 46th floor. It took him almost 20 minutes! Second Stay: It got worse. 1 of the 3 elevators was "supposedly" being repaired - but obviously no rush since I was there 4 days and it was broken all 4 days. When the waiting crowd got angry enough, one of the bell hops would take a few people up the service elevator. It's amazing how a simple thing like an elevator can really ruin an otherwise decent hotel.

Went into NYC for a business meeting. Stayed at the Sofitel for the weekend before (great place) and then had to move over to the Marriott for work after the weekend was over. Letdown doesn't begin to describe it. I was in a tiny (and I mean tiny on NYC standards) room, dirty/worn carpet, etc. Certainly not what one would expect from a Marriott. And the elevators were HORRIBLE. It was not uncommon to wait over 10 minutes. I took to taking the stairs from my 21st floor room. Next year when I return for the same meeting, I'll avoid this Marriott at all costs. The Inter-Continental, W and Waldorf are all on same corner. I'll be at one of those.

Stayed at the Marriott Eastside Nov. 26 and 27, 2004. I was given one of the smallest rooms possible in the hotel even though I am a Marriott Platinum member. Do not believe the detailed amenities on the Marriott website because there is no coffee maker in room, separate tub and shower, or bathtub with spray jets. Had to ask for robes. This is the worst Marriott that I have stayed in NYC. The Marquis, Rigah Royal, and Renaissance Time Square are far better choices. I informed the manager of the discrepancies on web site and he just said "Oh the website is not correct". He made no effort to get Marriott to get the website to correct their lies, because months later it is still the same. The other reviewers that claim this is a great hotel have obviously never stayed in a great hotel. Marriotts in D.C., San Francisco, San Antonio, Nashville, and even Indianapolis far outclass this hotel.

I just stayed in this hotel on a business trip. The room was in a terrible shape. The carpet was heavily stained; there was a hole in the wall; the walls, window sills, molding were dusty, and there was mold growing around the vent in the ceiling. I got into the room so late, that I just went straight to bed and decided to call to change rooms in the morning. I had an early breakfast with 3 other people, with rooms in similar conditions. Two had try to change rooms unsuccessfully. Since I was just staying for two nights, I didn't try. Needless to say NONE of us will stay here again (we all went back to our companies and sent out email warning others to avoid this hotel and notified (in group) the company organizing the event we were attending - however, their staff was staying here and had the same experience so they already knew!). I was upset with myself for not checking TripAdvisor to see how this hotel was rated. Now, I guess it wouldn't have mattered since there were so many postive ratings, I would have stayed in this hotel.

I stayed at this hotel last weekend and was worried before arrival because I was told the hotel was sold out for the weekend and I might not get the two double beds I had requested. When I arrived the staff was very helpful and although there were not many rooms left with double beds we were able to get one. The room was a great size and very comfortable. I will most definelty stay at this hotel again!

Stayed in this hotel for 4 days in November and it was a pleasure from start to end.... We were first greated by a very welcoming doorman (didnt get a name but he had a red beard!), he was very helpful in advising us the best places to eat and of course the best Irish bars in town. On the 2nd night of the holiday the bathroom slightly flooded due to a fault with the toilet plumbing (this is the type of thing that cause ruin your stay but....) the maintanence team were straight up to fix and although none of our belongings were damaged or the bathroom itself - It was a very small flood, were were upgraded to a better room and our room service bills were cleared.. Would definatly stay here again...

My daughter 12 and myself stayed here for 4 nights in February. Fabulous location, very helpful staff. We arrived early and our room was ready. The room was very dark but it didnt matter as we were out lots. Good location for subway, so close to 5th Avenue and Central Park. A lovely hotel.