Meliton Hotel

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Had seen a previous review by chance on Tripadvisor just a couple of days before we were due to holiday at the Meliton but decided to keep an open mind.
Arrived in the early hrs of 28 august and what a shambles. Hotel porter on duty and after trying to register myself and partner and 18 and 19 year daughters was told that we only had one room booked - showed holiday booking form which noted we had a double and a twin room booked but to no avail so the first night was spent in an un-air conditioned room with 4 adults two of whom had to sleep on the floor.
The manager finally turned up at 7.30am and told us that my partner and me could have an outside room "that I put my mother in when she comes to visit" - he obviously does not think very much of his poor old mum - I would not keep my dog in it - needless to say we refused his kind offer and when the Medhotels rep finally appeared later in the day we demanded to be moved to another hotel.
One couple who we had met with had also been offered the outside room a couple of days previous to us and thought they had seen rats in it! They also declined the offer and slept on the sunbeds by the pool on their first night.
Unfortunately I cannot find anything constructive to say about this hotel but what I would say is if that you have booked be warned ... try to move hotels before you go. I think it has been the case of being greedy and overbooking by the hotel’s owner and if they can fob you off to settle with whatever they have to offer and they are allowed to get away with it, they will!!