Rodos Palace Hotel

We were delayed for 12 hours at the Airport with Strategic Airways and sfter reading previous awful reviews regarding the Rodos Palace, we were very unsure regarding this holiday. We found the hotel to be spotlessly clean, we were upgraded to the Executive Wing, decor slightly dated (what do you expect!) but for us, we were delighted with the complete friendliness and helpfulness of the staff, who could not do enough for you, drinks not expensive, accommodation clean and well cared for. Food was quite varied but besides the buffet meals, you could eat from the menu or choose another restaurant in the hotel. I would certainly recommend this hotel for a relaxing break, pool and spa areas excellent. Very good value for money. Ignore the moaners, this was good value for money and service.

Bedrooms were average, drawers broken and full of dirt/rubbish. Pool areas dirty. Generally dirty, rubbish left lying around for days.Breakfast hall disorganised, food average. Safe in bedroom broken, shower in our boys room was broken, we complained 4 times, still nothing was done. I strongly feel that 5 star prices are being charged for a 3-low 4 star hotel.

i have recently been to rodos palace hotel and we were booked into the v.i.p executive suites but for a 5* hotel it was more like a 3* as the staff were not friendly and after a long journey to the hotel from manchester, they could of smiley at least. BUT!-if you go self-catering it is much better as the hotel food is not nice 1 bit!!!...when you go outside of the hotel it is gorgeous with bars and restaurants along the front of the main road,there is 1 restaurant that we ate in alot and it was the friendliest with nice waiters and they were pollite and helpfull and they were always chatting to you.this bar/restaurant was called the eleni pool bar.you must try it!! i am going again next year but not booking the same hotel as it was not upto 5* standards.and make sure you do not get a flight with stragicic airlines as they are awful and everyone on our flight was sick and ill when we got to manchester.

This is definitely not a 5 star hotel more like a 2/3. Upon arrival we were given a twin room, which was a smoking room and had clearly not been cleaned. We were then given another room, which was near enough identical to the room we had been given the first time round but worse. The rooms need a major uplift and a good cleaning. Our bathroom was dirty, full of mould, broken ceiling and smelt of damp. The bedroom had chewing gum stuck under the lamps, sockets hanging from the walls and a filthy mattress was stuck under our bed. The manager at reception was useless and was not willing to help one bit (Irena). Any questions we asked with regards to the services of the hotel we were told by her to come back because she was too busy to talk to us, and later on she was still to busy even though she was just stood around talking to other staff.

The food was ok in the evenings but the lunch was absolutely terrible. However all the staff in the restaurant areas were nice enough and friendly as was the guy who works on the main bar in the hotel in the evenings. However during the day if you want a drink from the pool bar and your willing to wait up to 40mins for a drink then you’ll be ok. Panos who runs this bar and the dome bar in the evenings was rude, arrogant and had a habit of talking rudely about the guests of the hotel in greek as he did about me and my partner, unfortunately for him I can speak greek to which he didn’t know about until the fourth day we were there! He was often very off hand with anyone who came and asked him for a drink at the bar or any other questions related to the hotel.

The pools were nice and there was plenty of space around the pool- the pool guy was probably the most helpful person in the hotel even though he spoke very little English, as was Suzanna who unfortunately for her works around the pool area/bar.

well were to begin, the staff were awful and unhelpful.

Our room was never cleaned, and i dont see why i should have to wait till 5Pm for towels to have a shower.

The 'Dome; that is pictured doesnt come to 1% of what was there, no lights, no tables set, and even no dinner in there. I have never burnt my hand on a hairdryer, but i did here. i have neve had to queue to get into a dining room in a 5 star hotel. 3 lifts for a hotel this size was just a joke! we had to slam our down shut as the door was out by about 1/4 inch, we complained buit this didnt get us anywhere, we complained to the rep, and never once where we offered an apology!

Dont waste your money going to this hotel, you will be disappointed with your room, the staff the food, the service, the lighting in your bathroom, and the excuse they call air con

very unpleasant reception staff especially duty manager irena, youd think she owned the place and had a grudge against brits, hotel beautiful, rooms a let down for a five star, food , a good job we live in cyprus and are used to meditereanan cusine,if you didnt like fish or spaghetti bolognese youd had it, no choice on buffet, tell a lie i spied some chicken one night, but by the time i got there it was gone. entertainment was not up to standard, as an entertainer myself in proper five star hotels, i think im qualified to judge after 40 yrs in the biz, we moved on the last night to a modern hotel called ocean blue, in Ialysis

brilliant food staff excellent reception very helpful will not be staying at rodos palace again

Upon arrival at this hotel, the reception staff were not very welcoming after a long journey, a smile would have been nice at least! The rooms were ok, but slightly dated, especially the pampus green bathrooms, which were very 'dark' with one small spotlight in the ceiling - but I suppose the tan looked better! At one point our shower had completely come away from the wall and had to be fixed back. The food was ok, but was the same each night, the breakfast choice was ok. As this hotel is used for company conventions, the hotel guest is treated as second class, when there are company conventions eg., the larger restuarant is only available to the convention guests for breakfast, the hotel guest has to eat at the smaller restuarant. The main outdoor pool was only for use by the convention guests for one day, the hotel guests were not allowed to use this, it was sectioned off annoying a lot of people. When the receptionist was confronted about this, she said 'what's the problem its only for one day??!! The entertainment was ok, but not fantastic. A lot of the staff were very miserable, and a smile and a bit of effort would have been nice! Overall the hotel is more of a 4 star.

Conference facilities were excellent BUT! billing this hotel as a "luxury" resort is a euphemistic daydream. The staff treated guests as a nuisance. I asked what was included with my plan and was told emphatically 3 times "it was explained you at checkin" (it wasn't, why else ask?) The rooms were unmaintained. No air conditioning. Breakfast was cafeteria food. Over rated, over priced. Absolutely the worst staff I've ever encountered at a hotel! Don't get me started on the smoke filled lobbies and rooms!

my husband and i booked this holiday resort because it sounded lovely, on arrival we asked to pay for an upgrade to a better room, the man on reception was rude and arrogant and made a nasty remark to another reception worker and they both started to run down the british, they were so rude i was nearly in tears, and asked my husband to get on the next flight home. We stayed for the week but our room devoloped a leak in the bathroom and they had to move us. The food was the same every night (not very good ) and sitting talking in the resturant area one night we saw several very large cockroaches! The staff on reception were rude arrogant and anti british. This is a hotel we would never recommend or go to again. We have been going to Greece for years and have always found the Greek people to be very friendly and helpful, but this has turned us off of ever going back to Rhodes.

Mmm, not often you get two holidays in one, but we did this year!

Fortunately for us we only stayed here for one night, due to our flight being excessively delayed, but feel it is important to write a review on one of the worst experiences I have ever had anywhere I have ever been.

Five star my eye! Anyone who found this place remotely good must have their head up their backside, as the only reason it has a 3 and not a 1 is the reasonably good food, if it was based on the decor, general condition, and atmosphere of the place it would have been a -1.

We never expect 5* in Greece to be as good as a standard 5* in the UK, so this review isn't based on anything other than our view on the basics, cleanliness, helpfulness, food, and service, and only the food was close to a 3*, but never a 5.

We felt like lepers, and were treated as such, the arrogance of the staff and total snobbery of the hotel management was almost too much to bear, and had we paid for the experience, I would have demanded a refund. They couldn't wait to get us out of the place.

Tired, tatty, rude, dirty, dated, summed up in 5 words...

Avoid it like the plague.