Oceanis Beach Resort Hotel

1 reader found this review helpful

I have never written a holiday review before but felt I had to defend the bad reviews this hotel has received so far since its reopening in May of this year. The hotel will be the first to admit they encountered teething problems to begin with but this hotel is striving to be the very best and this shows throughout, with the staff, management and the appearance of the hotel itself. Firstly, our check in was excellent, we were in our room within about twenty minutes, we were escorted there and also had our cases delivered to the room at the same time. First impressions were that this hotel is spotless and this never altered for the whole week we were there. The whole hotel is cleaned daily and the maid service was exactly the same, with balconies swept daily as well as the walkways to the rooms and Tea/coffee and complimentary water was well replenished every day. The meals were excellent, with many choices at breakfast, lunch and evening meal. It is buffet style for all meals and the food was cooked to a very good standard. The staff were very helpful and polite and you only had to ask for something and it was done immediately. Tables were quickly cleared and the management present ensured smooth running at all times to reduce any waiting time when it became busy. The hotel does provide entertainment both in the evening and the animation team provide activities during the day which you are able to take part in if you so wish. They do not pressure you to do any activity and they often walked round just having chats with holidaymakers which I found made you feel very welcome as my friend and I spoke to them on many occasions. The evening entertainment is improving all the time as the hotel introduce new acts and with the shows being in the open by the pool it creates a very relaxing atmosphere and the bar serving drinks are very quick so you are never waiting around. The entertainment also finishes at a reasonable hour so we found the hotel very quiet at night which was great for sleeping. You never got the noise or slamming of doors and we couldn't even hear the people in the rooms next door. The air conditioning is great which you need at night, it isn't noisy and it has several settings so you can adjust it to what is best for yourselves. The rooms are very nicely furnished and the flashing lights in the shower are great, pipe music into it and you can have yourself a little disco in there! The rooms are open plan but the door on the toilet is frosted and part of the shower door is too. The bathroom part to the room is sectioned off so there is no need for anybody to worry about being embarrassed. I shared a room with my best friend and we didn't find this opening planning a problem at all and we still had our privacy. The location of the hotel is fantastic with stunning views across to Turkey and on a bus route into Kos Town which only takes about ten minutes. Buses run until midnight so you can enjoy some evenings in the town without worrying about getting back to the hotel. The spa isn't complete at the hotel yet but they are offering spa treatments at the hotel next door and my friend and I went for this one afternoon and it was worth it because we had a full body spa pool jet massage. This more than made up for the facilities not being available at the hotel and the customer relations manager, a very nice lady called Miss Maria, arranges this for you because the hotel are trying to make ammends so that your holiday is not impacted on in any way. We also celebrated my friends birthday on our last night and Miss Maria had arranged for a birthday cake for her and we had a wonderful evening in the a la carte restaurant where Miss Maria even popped in to say hello and wish my friend a happy birthday which we thought was a very nice gesture. Overall, this hotel is striving to be the very best, the hotel is fantastic, the staff are excellent and want you to have the best holiday ever, nothing is too much trouble and you only have to ask and Miss Maria is there for you to ensure that your holiday experience is everything you want it to be. I thank each and every one of the members of staff who work at the Oceanis, from the office staff, cleaners, bar staff, entertainment staff, restaurant staff, Miss Maria and anybody else who helps to make this hotel one of the best my friend and I have ever stayed in. We have already talked about returning next year so for anybody reading this review before you choose this hotel for your holiday, rest assured, you will choose well and have the best time.