Oasis Papagayo Village, Corralejo, Canary Islands
Hotel Information
Hotel Class:
Hotel Description:
The spacious Oasis Papagayo Village provides everything you would want from a modern holiday complex. The big garden areas and pools allow you to relax in comfort. The great facilities and entertainment mean you can be as active as you want too! With so much available you may never wish to leave. For those wanting to venture further afield the stunning beach is only 1.5 kilometres away. loading...
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Oasis Papagayo Village Reviews
" Quite a nice place but only two... "
Submitted By: Mr S Judd
Quite a nice place but only two gripes. No A/C in the rooms and it does get very stuffy at night, but the biggest problem was the maid servive, or lack of it. The maid came round one day and just left three small hand towels. She did nothing else, no cleaning, no tidying she didn't even take the old towels. I had to complain at reception as we have a 5 month old girl and we could have done with the now overflowing bins emptying (three day old nappies + 100 degrees = smelly room). EVENTUALLY after saying I would empty the bins myself (into the garden) and throw the towles after the rubbish, we got our room cleaned. All in all, not a bad place (should have a three star rating) but the cleaning service is very poor indeed. On a happier note, if you have kids that require a 'Kids Club' type of place, go here. The Kiddie Reps are the most hard working I have ever seen and the children were having a ball!
The resort itself we thought was a bit tacky, ok if you want a full English breakfast and a couple of episodes of Eastenders though! Find the 'old Town' if you want a bit more than Blackpool with sun, it's far better.
Recommended places to eat:
La Tasca (on the left as you come into Corallejo) after the Netto.
There is a 'Grill' place on the right hand side of the road on the way down to Waikiki beach, can't remember what it was called.
The Slow Boat V Chinese (just fancied it one night)! One of the best Chinese meals I have ever had, bit further down from Las Tasca.
Places to avoid:
There's an 'All in one' venue which has Indian, Mexican, Chinese and a pub in the same 'Square'. We had the Mexican which was awful.
The resort itself we thought was a bit tacky, ok if you want a full English breakfast and a couple of episodes of Eastenders though! Find the 'old Town' if you want a bit more than Blackpool with sun, it's far better.
Recommended places to eat:
La Tasca (on the left as you come into Corallejo) after the Netto.
There is a 'Grill' place on the right hand side of the road on the way down to Waikiki beach, can't remember what it was called.
The Slow Boat V Chinese (just fancied it one night)! One of the best Chinese meals I have ever had, bit further down from Las Tasca.
Places to avoid:
There's an 'All in one' venue which has Indian, Mexican, Chinese and a pub in the same 'Square'. We had the Mexican which was awful.
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- Date of Holiday:Jul 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" just returned from a 2 week holiday... "
Submitted By: Miss K Taylor
just returned from a 2 week holiday here (last week in june and first week in july) it was absolutley amazing, the place is gorgeous and has everything you need..we stayed in a first floor appartment, was very clean and spacious, cleaners were in 5 days a week, after reading other reviews i thought the place was going to be dirty but not at all, the ceaners work hard. the thomson reps are brilliant, always their for you no matter what, they have all info on excursions and will book them for you, frankie is a brill rep very happy friendly bloke. we went on the oasis park adventure, it was amazing went on a camel, seen parrots riding bicyles, seen a sealion show and was kissed by one of them hehe, there was also loads and loads more to see and do. we went to the beach that was very nice also, very hot although it was 9 euros for 2 sun beds. majority of the swimming pools at the village are salt water but there is clourine ones beside the jacuzzi.
reps lil kimmy and bouie are at the mian pool all day with activites and enteretainment for children, there is a little for adults but not uch, this would be my only complaint. in the evening there is live entertainment for children and adults in the clubhouse which is all done by the reps, monday nights here are fantastic.
walk down to the town in only 10minutes not long at all and a very easy walk, although it is nly 2-3 euros for a taxi. loads of places to eat, shop and have a good time. recommend the plaza, went hear to both the steak house and the chinese, dont recommend the chinese but defo the steak house, best steak ive ever tasted.
the slow boat chinese buffet on the other side of the street is very good, also good value for money.
down the road from the oasis papagayo village there is little cafe called tiffanys, this is a brittish place, the food is very nice and on a sunday there is a sunday roast.
beware the sun is very hot, there is always a breeze so you dont always feel the real heat, we made the mistake of going out in the sun for 2 hours with no suncream on, this was a bi mistake as we got burnt badly and had sunstroke, we were unable to go out the following 2 days. so always wear suncream!!
will defo go back here next year, most amazing holiday yet.
recommended to everyone although mainly families as there is creches, kidsclubs etc.
reps lil kimmy and bouie are at the mian pool all day with activites and enteretainment for children, there is a little for adults but not uch, this would be my only complaint. in the evening there is live entertainment for children and adults in the clubhouse which is all done by the reps, monday nights here are fantastic.
walk down to the town in only 10minutes not long at all and a very easy walk, although it is nly 2-3 euros for a taxi. loads of places to eat, shop and have a good time. recommend the plaza, went hear to both the steak house and the chinese, dont recommend the chinese but defo the steak house, best steak ive ever tasted.
the slow boat chinese buffet on the other side of the street is very good, also good value for money.
down the road from the oasis papagayo village there is little cafe called tiffanys, this is a brittish place, the food is very nice and on a sunday there is a sunday roast.
beware the sun is very hot, there is always a breeze so you dont always feel the real heat, we made the mistake of going out in the sun for 2 hours with no suncream on, this was a bi mistake as we got burnt badly and had sunstroke, we were unable to go out the following 2 days. so always wear suncream!!
will defo go back here next year, most amazing holiday yet.
recommended to everyone although mainly families as there is creches, kidsclubs etc.
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" hi not long back from our great... "
Submitted By: Mrs K Bell
hi not long back from our great family holiday at oasis papgayo. well my self my husband and our two sons (10)and (8) and daughter(6) all had a really great holiday here, the complex is lovely and well kept, the 5 pools although salty (which you do get used to) so theirs somthing for all, plenty of sunbeds no matter what time of day. pool tables and airhockey around the pool so when our boys had enough of the water that kept them amused and we could carry on catching rays.lol lots going on around the main pool in day games and things which our boys loved the reps bowey and lil kim did a great job entertaining adults and kids both day and night(they must be on good money ,and if their not give em a pay rise they deserve it!) our footy mad boys loved the footy pitch and we bought a bat and ball set and played in the tennis court s alot and theirs also a vollyball pitch. we had a 2 bed apart which are ground floor only it was clean and spacious kids all shared 1 room so no making up sofa beds , cleaned reguerly and towls changed too, oh ment to say on arrival our rooms were not ready so after an hour and hot stressful hunt for our apt we were pleasently surprised to see the cleaners had been making our towles into swans and things and flowers were placed in the rooms.
we had heard that there had been a brake in one night so payed to use the safe in our apt, one negative thing was no aircon ,the nights were a pain especialy when you suffer with prickly heat like my self and was to frightend to open windows due to could be burgulars and nats (they love me).
our kids loved the kids clubs and so did we(peace) the kids zone reps were brillant! they really were and our 3 loved them even our daughter who is shy, oh and we had a couple of evening meals on our own due to kidzone fantastic!
food at pool bar was fine but pricey so we just bought it takeaway rather then at the tables it was a lot cheaper. the kids icecreams were about 250 euros each which when youve got 3 kids and their having 2 a day it adds up so we bought them from the shop on site, although the shop was the dearest on the island it woked out a lot cheaper.
we always ate out in the centre which was about a 15 min walk which we allways got a taxi to and back, not because were lazy but hotel entertainment was at set times so allways on a time limit. taxi cost 2-3 euros but would never take 5 persons so allways had to get 2.
water park opp was a great day out we all loved it as we did the oasis park trip really great day kids loved the camel rides.
At wknds small funfair opp was good 4 little ones and good bowling too, would def go back to papagayo everything to keep the kids happy so if their happy then we are.
we had heard that there had been a brake in one night so payed to use the safe in our apt, one negative thing was no aircon ,the nights were a pain especialy when you suffer with prickly heat like my self and was to frightend to open windows due to could be burgulars and nats (they love me).
our kids loved the kids clubs and so did we(peace) the kids zone reps were brillant! they really were and our 3 loved them even our daughter who is shy, oh and we had a couple of evening meals on our own due to kidzone fantastic!
food at pool bar was fine but pricey so we just bought it takeaway rather then at the tables it was a lot cheaper. the kids icecreams were about 250 euros each which when youve got 3 kids and their having 2 a day it adds up so we bought them from the shop on site, although the shop was the dearest on the island it woked out a lot cheaper.
we always ate out in the centre which was about a 15 min walk which we allways got a taxi to and back, not because were lazy but hotel entertainment was at set times so allways on a time limit. taxi cost 2-3 euros but would never take 5 persons so allways had to get 2.
water park opp was a great day out we all loved it as we did the oasis park trip really great day kids loved the camel rides.
At wknds small funfair opp was good 4 little ones and good bowling too, would def go back to papagayo everything to keep the kids happy so if their happy then we are.
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Yet again another great holiday at... "
Submitted By: Mr G Watson
Yet again another great holiday at the oasis pap.
3rd time of visiting and will def go back, entertainment good, kidzone excellant and reps approachable and very knowledgeable.
minor gripes cleaning not ever so clever, and towels need to be changed more often but otherwise a super holiday again. Location is fine dont be put off, a taxi takes 2 mins to main street and some recomendations for dining are Beleten restaurant, La Factoria for the best pizza/pasta in Corralejo and Slow boat 2 in the Plaza for Chinese.
Also go to the Oasis Park in La Lajita with the kids, excellant day out.
Baku Waterpark has great slides/flumes but is very expensive and please make sure you slap on loads of cream as they will not let you wear t shirts or hats. I burnt quite badly so beware.
3rd time of visiting and will def go back, entertainment good, kidzone excellant and reps approachable and very knowledgeable.
minor gripes cleaning not ever so clever, and towels need to be changed more often but otherwise a super holiday again. Location is fine dont be put off, a taxi takes 2 mins to main street and some recomendations for dining are Beleten restaurant, La Factoria for the best pizza/pasta in Corralejo and Slow boat 2 in the Plaza for Chinese.
Also go to the Oasis Park in La Lajita with the kids, excellant day out.
Baku Waterpark has great slides/flumes but is very expensive and please make sure you slap on loads of cream as they will not let you wear t shirts or hats. I burnt quite badly so beware.
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- Date of Holiday:May 2008
- Board Basis:Self Catering
- Tour Operator:Portland Direct
" Stayed here with 3 other ladies,... "
Submitted By: Mrs P Colbourn
Stayed here with 3 other ladies, couldn't fault the place, beautiful gardens and pool area, well kept and very clean. Bars were all brilliant. Loads to do, too many things to mention. Did have our room broke into though, due to us being at the back of the complex i suppose, took all my cash!!!! Rooms were really, really nice, spacious and extremely clean. Short, cheap taxi ride to the main town where all the nightlife is. Will definately be taking my partner and children there at some point. REPS WERE BRILLIANT AND VERY HELPFUL!!!!!!!!
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- Date of Holiday:Apr 2008
- Board Basis:Room Only
- Tour Operator:Thomson
" Did the people who wrote reviews on... "
Submitted By: Miss Tj Burchell
Did the people who wrote reviews on here go to another place with the same name?! after reading them we were really worried about going on our holiday, what a waste of time that was! we arrived to find clean, spacious, bright appartment in a clean, spacious, friendly complex. we had a fantastic week at this chilled out place. there was plenty of space for everyone, the entertainment was fab, the reps and entertainers were nice there was plenty to do and the walk into town and the beach was no where near as bad as eveyone makes out! Mark and Frankie, the 2 main reps were likeable, helpful lads who told us the best places, to visit, eat etc and the best beach for the children and so on. we have no hesitation reccommending this place to others and can't wait to go back. unfortunately some people just go away to moan, maybe they should keep their miserable opinions to themselves and stop putting people off!!!
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- Date of Holiday:May 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Have hust returned from these... "
Submitted By: Miss C Mccormack
Have hust returned from these apartments and only really have a couple of good things to say! After arriving at the hotel we were givin keys and thought it all looked very nice, apartments very spacious and clean, after going out for a few drinks we locked the doors and went to bed. We were awoke at 730 in the morning by reception to say my partners wallet had been found at the front of the hotel, we soon realized we had been robbed in our sleep, the windows to the apartment were either not locking or left open, 5 other familys had exactly the same happen to them. The hotel did then give us allinclusive but the food is very bad so whatever you do don't pay for it! the whole place reminded me of a ghost town, there is just nothing around, the entertainment was terrible too, best part of holiday for us was a gorgeous restaurant near the music square called tio bernabe, stunning food.
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- Date of Holiday:Apr 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Another grate holiday here, best... "
Submitted By: Mr Sean Farrell
Another grate holiday here, best complex on the island only oasis dunas comes any way close only complaint is it is a little to far out of town to walk back after a drink or five but taxis are plenty full cant wait till we go back again. Plenty to do all day our child 5 year old loved it 10 out of 10. Water park well worth a visit and close to the complex this is our fifth time here and will keep coming back as it is so good
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- Date of Holiday:Apr 2008
- Board Basis:Self Catering
- Tour Operator:ryan air
" Just spent a week here with family... "
Submitted By: Mrs M Eynon
Just spent a week here with family for my 40th birthday. Ages ranged from 8 to 73. We all had a lovely holiday here. Hotel was exceptionally clean, 4 pools with ice hockey, pool and table tennis located on the side of the pool. The pool bar was reasonably priced with quick service. Also on site was tennis, volleyball and bowling. The entertainment was pretty good, although the kids party dances were somewhat bizarre, but the kids loved it nevertheless. Staff were helpful and friendly, and quick to respond to requests. The only negative about this hotel is the towels, they are old and only get changed twice a week. We took extra to combat this problem.
Off site, places good to eat are tiffinays, short walk to right of hotel, or in town the plasa offers a few restaurants, the showboat v was delicious and i had my birthday there. Also in the plasa is the 7 pints, excellent entertainment and would recommend the blues brothers show - very funny for all.
my mother was ill while we were there and she visited the medical centre, cheaper than the doctors as it was free compared to 50+euros, excellent service, just needed E11card. Hopefully you wont need this though.
Word of warning - take a jumper or 2 as gets very chilly in the night. enjoy we did.
Off site, places good to eat are tiffinays, short walk to right of hotel, or in town the plasa offers a few restaurants, the showboat v was delicious and i had my birthday there. Also in the plasa is the 7 pints, excellent entertainment and would recommend the blues brothers show - very funny for all.
my mother was ill while we were there and she visited the medical centre, cheaper than the doctors as it was free compared to 50+euros, excellent service, just needed E11card. Hopefully you wont need this though.
Word of warning - take a jumper or 2 as gets very chilly in the night. enjoy we did.
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- Date of Holiday:Mar 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" Myself and my Wife in 30's decided... "
Submitted By: Mr N Drake
Myself and my Wife in 30's decided upon the Oasis Papagyo for a cheap winter break to grab some sun and just relax. I was a little worried what the accommodation was like for just £350 per person for a week with Thompson but to be fair I was pleasantly surprised.
Oasis Papagyo is a few k from the main town but that doesn’t really matter as a taxi is very cheap or 10 min walk is easy enough. The room we were given at first was next to a family with a baby so I asked to change which was no probs. We didn't have children with us but if we did it would have been a very good place for them to go. The next room was nice and had everything you needed and was clean enough although the furniture was a little stained from cups etc but not unclean.
Breaking it down I would rate it like this. Room 7 out of 10. Points dropped as the bed was two singles and rather uncomfortable. The rest was great though. Nice place to sit outside the room. TV and the bits and bobs and lovely bathroom. Oh and the water was brown a few times when we ran it.
Pool etc. Lovely. 10/10. Warm enough mmmmmaybe a little cold but weather wasn’t great for us.
On site restaurant well have to say the Pizza was terrible if you can mess up a pizza then go knows what the other food was like. Oh and stay away from the Canarian Potatoes. We smuggled them out in our pockets cause we were too embarrassed not to have touched them.
Corallejo itself is nice enough. Not great shopping. Went to Jandia for the day and that was much nicer. Some great setups for the surf. 2 decent lefts in the main town but unfortunately onshore all week for us. Cottilo Beach 15 mins drive. Nice beach heavy beachie. You do get stung 12 euros each was for a board to go on the bus unfortunatly.
So all in all we are not complaining at all. We did not expect much for the price and were pleasantly surprised. I would go back with the children no problem at all or even just the two of us. Ok it was no Hilton but hey what do you expect.
Eat out cause the onsite food was not the best. Oh the breakfast was terrible as well so glad we were self catering. Half Board would have been a big waste of money. Better value to eat in town. (there was a fly in the orange juice machine and landed in my oj in the morn and the fry up looked pretty gross. The day we did eat there we just had bread juice tea coffee and bacon. That is 8 euros and you can get better in town or down the road at the lovely Spanish bakery with coffee seats oh yea that was great.
Ask for a different room if you are not happy and they will be fine. I should have asked for another bed but didn’t bother which I guess shows it wasn’t that bad.
Hire a car for 99 euros for 3 days through Thompson. Good value.
Oh. Entertainment shockingly amusingly bad.
So all in all I would go back cause it is winter sun without the long haul. Great place for the kids but if I had to book it now and did not want to surf I would probably have gone to Jandia.
Oasis Papagyo is a few k from the main town but that doesn’t really matter as a taxi is very cheap or 10 min walk is easy enough. The room we were given at first was next to a family with a baby so I asked to change which was no probs. We didn't have children with us but if we did it would have been a very good place for them to go. The next room was nice and had everything you needed and was clean enough although the furniture was a little stained from cups etc but not unclean.
Breaking it down I would rate it like this. Room 7 out of 10. Points dropped as the bed was two singles and rather uncomfortable. The rest was great though. Nice place to sit outside the room. TV and the bits and bobs and lovely bathroom. Oh and the water was brown a few times when we ran it.
Pool etc. Lovely. 10/10. Warm enough mmmmmaybe a little cold but weather wasn’t great for us.
On site restaurant well have to say the Pizza was terrible if you can mess up a pizza then go knows what the other food was like. Oh and stay away from the Canarian Potatoes. We smuggled them out in our pockets cause we were too embarrassed not to have touched them.
Corallejo itself is nice enough. Not great shopping. Went to Jandia for the day and that was much nicer. Some great setups for the surf. 2 decent lefts in the main town but unfortunately onshore all week for us. Cottilo Beach 15 mins drive. Nice beach heavy beachie. You do get stung 12 euros each was for a board to go on the bus unfortunatly.
So all in all we are not complaining at all. We did not expect much for the price and were pleasantly surprised. I would go back with the children no problem at all or even just the two of us. Ok it was no Hilton but hey what do you expect.
Eat out cause the onsite food was not the best. Oh the breakfast was terrible as well so glad we were self catering. Half Board would have been a big waste of money. Better value to eat in town. (there was a fly in the orange juice machine and landed in my oj in the morn and the fry up looked pretty gross. The day we did eat there we just had bread juice tea coffee and bacon. That is 8 euros and you can get better in town or down the road at the lovely Spanish bakery with coffee seats oh yea that was great.
Ask for a different room if you are not happy and they will be fine. I should have asked for another bed but didn’t bother which I guess shows it wasn’t that bad.
Hire a car for 99 euros for 3 days through Thompson. Good value.
Oh. Entertainment shockingly amusingly bad.
So all in all I would go back cause it is winter sun without the long haul. Great place for the kids but if I had to book it now and did not want to surf I would probably have gone to Jandia.
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- Date of Holiday:Feb 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" just returned on 8/2/2008 been for 10... "
Submitted By: Mrs C Nester
just returned on 8/2/2008 been for 10 days ,after reading some reviews befor i went wished i was not going ,but it great value for money , apartments were clean but basic ,clean towels every other day ,but take tea towels as these are not changed ,gardens and pool area were lovely and well maintained lots of sun loungers, had dinner one night it was ok , but pleased we were self catering as we found lots of nice places to eat , supermarkets quite expensive around oasis , but hiper dino supermarket was a lot better .there is a 15 min walk to town which is quite boring as its through car parks . would go again . weather was mid 70 is was great , shame waterpark was shut for winter .
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- Date of Holiday:Feb 2008
- Board Basis:Self Catering
- Tour Operator:Thomson
" We returned from this resort after... "
Submitted By: Mrs M Mullett
We returned from this resort after spending Christmas there. It was an attractive complex and supposedly 4 star. The apartments were basic which is fine, but on arrival we found them to be unclean.
The furniture was a distressed look but covered in tea stains and had not been cleaned for a while. Before unpacking I cleaned the whole apartment .even the drawers had bits of debris inside, the cleaners had obviously not cleaned our one for some weeks.
The cleaner in fact only came in on three occasions this was to empty rubbish and to fill up toilet rolls apart from this only our front room was mopped after requesting this after our third flood, as you will gather it rained and the hotel are not used to rain so the water hit the front door and ran straight underneath the front door and was covering all the floor.
We mopped it up all the time and had wet towels lying about for days.
When we told reception all that was offered were more towels to help mop it up with ,there was no offer to clean it up for us, just do it yourself basically, hardly four star. After about three days the rain stooped and the sun came out and the holiday started to improve.
Amenities on sight are very good .a good bowling alley and several bars and restaurants, not bad food, pizza restaurant very tasty, worth a visit, wouldn’t bother going to the steak house on sight though ,very dear not good value for money.
If our room was up to good cleanliness and the hotel staff more obliging with the floods then I would consider going back as complex very nice, buy should drop a star or two. We have stayed at lots of four star hotels and this did not compare at all.
The town of Corralejo is very nice and plenty to do and wonderful Chinese restaurants.
The furniture was a distressed look but covered in tea stains and had not been cleaned for a while. Before unpacking I cleaned the whole apartment .even the drawers had bits of debris inside, the cleaners had obviously not cleaned our one for some weeks.
The cleaner in fact only came in on three occasions this was to empty rubbish and to fill up toilet rolls apart from this only our front room was mopped after requesting this after our third flood, as you will gather it rained and the hotel are not used to rain so the water hit the front door and ran straight underneath the front door and was covering all the floor.
We mopped it up all the time and had wet towels lying about for days.
When we told reception all that was offered were more towels to help mop it up with ,there was no offer to clean it up for us, just do it yourself basically, hardly four star. After about three days the rain stooped and the sun came out and the holiday started to improve.
Amenities on sight are very good .a good bowling alley and several bars and restaurants, not bad food, pizza restaurant very tasty, worth a visit, wouldn’t bother going to the steak house on sight though ,very dear not good value for money.
If our room was up to good cleanliness and the hotel staff more obliging with the floods then I would consider going back as complex very nice, buy should drop a star or two. We have stayed at lots of four star hotels and this did not compare at all.
The town of Corralejo is very nice and plenty to do and wonderful Chinese restaurants.
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- Date of Holiday:Dec 2007
- Board Basis:Self Catering
- Tour Operator:Thomson
" Oasis Papagayo is a wonderful and a... "
Submitted By: Miss T Canavan
Oasis Papagayo is a wonderful and a brilliant place. I went there in 2006 with my nan and granddad. There were 5 pool's and a hot tub. The people that worked there were really friendly.
The food was really good. The pub's and bars were ok. The hotel was clean and tidied every day. They have a computer room and they have a kid's club which my cousin's went to and Thomson was really friendly to the children as well.
It was a great holiday, glad to go back this year. The pools are lovely as well - the kid's had lot's to do.
Thank you for a wonderful holiday.
The food was really good. The pub's and bars were ok. The hotel was clean and tidied every day. They have a computer room and they have a kid's club which my cousin's went to and Thomson was really friendly to the children as well.
It was a great holiday, glad to go back this year. The pools are lovely as well - the kid's had lot's to do.
Thank you for a wonderful holiday.
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- Date of Holiday:Aug 2006
- Board Basis:Self Catering
- Tour Operator:Thomson
" The apartment was clean, functional,... "
Submitted By: Miss A Gore
The apartment was clean, functional, and very welcoming. The pools were immaculate and the surrounding areas were incredibly well kept.
The staff couldn't have been any more helpful, especially as none of our luggage got put on the plane and the Thomas Cook representative was worse than useless, and really didn't care about the situation.
But thanks to the staff at the complex we had an amazing holiday and can even laugh about the lack of luggage incidence now!
We'd definitely go back to the resort and the complex, only with another tour operator this time!
The staff couldn't have been any more helpful, especially as none of our luggage got put on the plane and the Thomas Cook representative was worse than useless, and really didn't care about the situation.
But thanks to the staff at the complex we had an amazing holiday and can even laugh about the lack of luggage incidence now!
We'd definitely go back to the resort and the complex, only with another tour operator this time!
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- Date of Holiday:Sep 2005
- Board Basis:Room Only
- Tour Operator:Thomas Cook
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Overall, great place, lovely people, so clean and spacious. Top notch hotel, would go back again, no hesitation!