Guitart Gran Hotel Monterrey

, Lloret De Mar
5 star Map this hotel
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Guitart Gran Hotel Monterrey reviews

Read 9 additional reviews of Guitart Gran Hotel Monterrey
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More Traveller reviews of Guitart Gran Hotel Monterrey

Fabulous service, great food friendly and very helfull staff
We all had a wonderfull stay at the hotel and will recommend it to all oiur friends.
Management response from guitart_lloret

Dear guest, We are please to know you had good time with us, and would like to share our gratefulness for your kind comments. We hope to see you again in your next trip to Lloret de Mar. Kind regards,

First class Hotel
I can recomend this first class hotel in Costa Brava ! You can expect a fantastic service !! I would like also, many thanks to the director Alex and the very friendly recepcionist Marc.
Management response from guitart_lloret

Dear guest, hope our respond is not too late. We are grateful to know about your pleasurable experience while you were staying with us. Thank you very much for your kind review. Hope to see you again in a near future. Kind regards,

Superb Hotel but watch which room you get
Just stayed at the Guitart Monterrey for 5 nights and was very impressed with the Hotel in General - took the train fron Barcelona and then the bus from Blanes into Lorrete De Mar Bus station. My tip would be to take a taxi up to the Hotel as you can see it from the Bus Station but the main entrance is passed the Hotel and quite a walk with cases. We were originally given a room at the back of the Hotel as we had heard that there was a busy road at the front - was woken at 8:00 the next morning by very loud drilling noises from the... more
Management response from guitart_lloret

Dear guest (Welshman23), Thank you very much indeed for your sincere review. We apologize for the inconvinience you had during your stay. It was for the expansion of the hotel, building spa facility and so on.. We promise this will never happen again and that we will bring the best service during your stay. Sincere regards from lloret de Mar,

This is not a five star...worst hotel in Costa Brava
This was the worst hotel we have ever stayed at. And we have traveled all over the world. This hotel was very dirty. We had to change rooms three times. Since we prepaid for this stay we have to fight with expedia now to get a refund. One room was bug infested and had mold in the bathrooms. The second room had a broken TV and the final third room that we stayed in was very dirty. This is far from a five star hotel.
Excellent Hotel and service (Thank you Mark)
At the beginning of July 2009 we checked in this hotel in Lloret de Mar, as we had major issues/problems with our accommodation (Eugenia) that Sun4U Holiday Company had provided for us. I can only say that the staff at the Monterrey, especially Mark, were really helpful and sorted us out with a lovely room with the utmost professionalism, in our hour of need. The Sun4U holiday company did nothing and really did not care if we were sleeping on the streets. I would truly recommend this hotel to anyone especially business travellers and... more
Management response from guitart_lloret

Dear Guest (Bluesgirlforever), Thank you very much for your kind review. We are more than grateful with your comments on our property, Guitart Monterrey. Our staffs, including Mark, always remain at disposal for our clients and their pleasure during their stay. We are pleased to know that you had good experience. Hope you´ve returned back to Sutton Coldfiled with good memories from Lloret de Mar, Costa Brava. Sincerely,

not recommended
We booked this hotel trough booking.com where it was stated that the hotel has Internet in the rooms. On the website of the hotel it is also written that they have Internet everywhere even at the swimming pool. When we arrived the Internet was working ONLY in the bar and the reception area. They gave us a room with a view on a construction site, very noisy because the hotel is near to the main road. The room was also too small and very dark, you don't feel taht you are in holyday in such a place. The breakfats was tasty and... more
Management response from guitart_lloret

Dear Guest (le_chat_gri), thank you very much for your review. First of all, we send you our sincere apologies for the inconvinience you had during your stay. We have been building more facilities, spa and so on, to deliver higher service, but it has been only inconvinience for you. We promise it will not happeb again in the future, and that we will make your stay a pleasant and relaxed on your next visit in the future. Sincere regards from Guitart Monterrey,

Disappointing
Offered as a last minute alternative to Hotel booked in Tossa De Mar due to original hotel cancellation of our booking. Lloret is pretty seedy compared to Tossa although we didn't know this at the time of booking having never visited this part before. The hotel itself is OK but not up to its 4 star rating. Food in the main (buffet style) restaurant was frankly terrible. Hot food was only 'luke warm' and served on cold plates. 1st night lamb chops were like rubber, second night I went for the chicken which was almost uncooked (raw)! When... more
Very average tourist hotel
We stayed at this hotel in Lloret de Mar for one week. The hotel is designed for the tourist/family market, as is Lloret itself. If you are looking to take in any Spanish culture at all, then you should probably go elsewhere, e.g. Barcelona. However, if you are looking for a typical beach holiday then this might be for you. The hotel is about 15mins walk from the main beach in Lloret and is on a hill, so the location could be better. The hotel staff were rather disorganised, though they did try to be helpful. The hotel has a 4... more
Shabby & Rude
Stayed for a couple of days - one day there was no breakfast - no reason given - just to have a coffee in the bar instead! Staff were rude and unhelpful. The decor needs updating and some of the furniture is quite shabby. I won't be returning.
Management response from guitart_lloret

Dear guest, it may be too late to be reponding back to you ever since your stay. However, we wanted to reply you back with words of appreciation for your reply. We appreciate our guests' sincere reviews, as they are shared internally for the quality control on the service that we offer. We wanted to let you know that Guitart Monterrey had a overall renovation, from rooms and suites to restaurant, pool, spa, and now is operating a 5 start hotel, delivering the service of the highest standard in Costa Brava area. Hope you get to experience our new facility and service in the next trip you make to Costa Brava. Yours sincerely,

Great Stay
Stayed for 4 days. Great time. Clean tidy fairly friendly. Children 10, 12 loved it. Minor downside - wine saved from previous meal in half board restaurant got exchanged for a cheaper one - now we sign the label. Food good, great location.

Guitart Gran Hotel Monterrey also called

  • guitart gran lloret de mar
  • Hotel Guitart Monterrey
  • Address: Carretera de Tossa s/n 17310, Lloret De Mar, Spain

Traveller Ratings

Write a review
Overall
8 / 10
31 reviews
Brilliant
18
Good
4
Average
1
Poor
6
Awful
2
Room
8.5/10
Service
8.5/10
Value
8.5/10
Cleanliness
9/10
Location
8/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Continental Breakfast
  • Fitness Centre
  • Free High-Speed Internet
  • Kids' Activities
  • Restaurant
  • Room Service
  • Shuttle bus service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 200 More Amenities
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