Tour Khalef Hotel, Sousse, Tunisia

Hotel Information

Recent Price: £47
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User Rating:
8 / 10
(53 User Reviews)
Hotel Class: Tour Khalef Hotel Studios ReviewsTour Khalef Hotel Studios ReviewsTour Khalef Hotel Studios Reviews

Hotel Description:

Set among subtropical gardens, this traditionally-styled accommodation is part of the four-hotel Marhaba complex. Popular with both mature couples and families who'll appreciate the facilities of a large complex, there are plenty of activities on offer.
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Tour Khalef Hotel Reviews

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" Gutted "

Have just returned from 2 weeks at the Tour Khalef and am very disapointed. The room which was supposed to be a family room was no more than a double with a set of bunk beds shoved against the balcony window, which you then had to squeeze past to get out on to the balcony. When i booked io asked for a room with easy access as i would have a poshchair, we were put on the lower ground floor which had no lift access so we had to carry the pushchair up and down 2 flights of stairs 3 times a day. The rep was lovley when we actually did neet her, although miss the welcome meeting and she doesn't make any effort to find you. They have tried to make the rooms modern with glass tables ( of which the glass is not attached. My son knocked it of the table within the first 30 mins of being in the room and i was charged 30 dinar! The food is mostly the same every night, my kids lived on spaghetti and chips for the 2 weeks as none of us fancied the cows liver! Amination staff try hard but again is the same thing every night. Kids mini disco is on at 9pm every night which in my opinion is too late. We went all inclusive and would never do it again, made to feel like 2nd class citizens, queues for everything. The waiters are very hard working and attentive but reception staff are very rude and always make you feel like you have out them out. Note for parents with babies, you can not get cows milk in the hotel, you will have to go to a large supermarket to get it and then it is not full fat it is UHT. Kids club is not open all of the time, at set times on certain days which was disapointing as when we booked there was not mention of this. We did even try and get an earlier flight but there were none available. All in all a big waste of money and am very disapointed. I feel very let down!!

Advice: Rough and dirty

Activities:

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2009
  • Board Basis:All Inclusive
  • Tour Operator:Thomson

" The worst hotel I've ever been! "

This was the worst summer vacation of all!
When we arrived, the stuff gave us room without the sea view, though we paid extra to have the rooms with the sea view. When we came back, it took them nearly an hour to give us rooms we paid for.
The hotel is dirty - some unknown spots on the floor everywhere. Rooms are not clean as well (though they clean it every day, the floor is always dusty). We even tried to leave tips for the woman who cleans (hoping that she would do it properly), it didn't help. The linen is old and worn (sometimes even with holes), the pillows were awful, too hard, it was impossible to sleep on them! The dining also left much to be desired - though the choice was rich, there was nothing more or less tasty... They mix Coke and othe soda with water - impossible to drink. Service in the dining room was bad!
One of the biggest irritations were seller on the beach - very bold. They would approach you and nearly by forth make you buy something (if you refuse, they will start to put their stuff on you or your children, and then demand that you pay).
I'm not talking about lots of Russians, whose behaviour is just shocking.
This hotel may be ok for those who will come here to drink all the day (and night) long - like Russians did.
I don't know who and how gave this hotel 4*. It's not even worth 3... Any European 3* hotel will look like 6* comparing with Tour Khalef.
In general, I don't recommend this hotel to anyone, except Russians, who seemed to be very satisfied with everything.

Advice: I wouldn't like to return there

Activities: Tour to Sahara was great

Good for: Beach 

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2009
  • Board Basis:All Inclusive
  • Tour Operator:Karya Tour

" tour khalef "

the hotel was very clean and the maids were really helpful. the only downside was the russians who were bad mannered and push past you to get to the food. it would have been nice to have a fridge in the room, as it was we had to put drinks in the sink with cold water to keep them cool.

Advice: take plenty fo sunscreen as it is very hot in july

Activities:

Good for: Beach 

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  • User Rating:
    7 / 10
  • Date of Holiday:Jul 2009
  • Board Basis:Half Board
  • Tour Operator:Thomson

" A very pleasant surprise "

We have just got back from our 1st family holiday abroad with 2 kids and despite being quite nervous of what to expect and how the kids would handle the trip - it was absolutely fabulous.
From the point we got to the airport, the kids were looked after and throughout the whole holiday they were doted on.
The hotel, despite being a little tatty round some of the edges was very clean. The pool was great, warm enough and plenty of sunbeds if you needed them. The beach was always busy and full of locals selling their wares - so be careful as we and many others got stung by the 'necklace' man. The evening entertainment was 'interesting' but the kids enjoyed the mini disco and bingo each night, so they were kept busy. Momo; part of the animation team was brilliant with the kids - felt very comfortable leaving my littlest one with him for the clubs.
Food wise was interesting, yes the menu was quite repeative but we did find things to eat each day, lots of different foods to try if you felt adventurous, and plenty of it. A word of advice if you are bringing kids, bring plenty of snacks or cereals they like. Basically, like most kids, ours didn't want to try much or indeed liked much of the food on offer and as such lived on bread, chips and fruit - not a brilliant diet!
The pirate ship trip wasn't worth it and we found others organised by the tour operators were also quite expensive for a family of 4.
Money wise - take sterling travellers cheques or just cash. The commission on euro's is really high. Most things pretty cheap to buy, water, snacks, drinks, biscuits, gifts and stuff but things like tolietries and especially suncream was really expensive. Nappies are also in very short supply.
We loved the hotel, the location and the people there so much we want to go back next year!

Advice: Very run down and parts look like beruit!

Activities:

Good for: Beach 

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  • User Rating:
    8 / 10
  • Date of Holiday:Jun 2009
  • Board Basis:Half Board
  • Tour Operator:Thomson

" holiday in tunisia "

My husband and i recently visited tunisia for the first time for a weeks holiday with another couple and they 10 year old child.
Upon arrival of the hotel we were greeted by the porter to transport our luggage to our bedrooms we could not believe the state of the carpets in the hall to our room and the smell it looked like someone had been sick and carpet all stained outside our room.
The pool area was very clean but pool really cold. Beach was very nice.
We were all inclusive in the hotel and were treated different to paying guest we had to use a special bar and were only allowed certain drinks the food in the restaurant was very poor and repeated every day.All inclusive snacks was food left over of lunchtime.
The hotel staff were not very pleasant and the hotel was 80% Russians and only 20% British (we were not informed this when booking).
Would not advise trip to El Gem were on the coach longer then the visit did not arrive on the boat till 1.00pm after been picked up a 8.00am boat was very dirty and food was rubbish.
We will never visit tunisia again. This hotel has the wrong rating it should be 2-3 star.

Advice: Sousse very dirty and run down not safe to visit market pestered in shops offered drugs in street

Activities:

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  • User Rating:
    3 / 10
  • Date of Holiday:May 2009
  • Board Basis:All Inclusive
  • Tour Operator:Portland Direct

" excellent holiday "

i was abit juvious about going to tunisia as it was mine and my fiances first holiday but we thorughly enjoyed ourselves, there was plenty of food for choice but i think that there could be more choice for breakfast but hey i still had a great time. the staff are great esspecialy charlie and mohammed in the restaurant they were fantastic, when i was on holiday it was my birthday and it was great the personnel department were in touch with my fiance and organised some flowers and my bed to be decorated with roses petal.

Advice: i think sousse is a great place to visit already booked next years trip

Activities: saloon bar in sousse you get a great steak

Good for: Beach 

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  • User Rating:
    9 / 10
  • Date of Holiday:Oct 2008
  • Board Basis:Half Board
  • Tour Operator:First Choice

" Tour Khalef November (2 adults, 3 children) "

I was worried sick after booking this hotel AND THEN reading these reviews. BUT.... have just returned from a fantastic holiday. The weather was great, the flights superb and the hotel good. The rooms were spacious and clean, plenty of choice for food - bearing in mind it is a foreign country, they tried hard to provide something for the English, germans, Russians etc. The entertainment was good if you wanted to partake - there was no loud music, no discos til 4am, nothing. The staff were very friendly and couldn't do enough. The pool was great, though the water a bit cold, the rep was friendly and helpful, the beach facilities lovely. There was some building work going on next door, but you barely knew it was happening. Maybe it helped that the hotel was only half full, but we would thoroughly recommend this hotel. There's not a lot to do in Sousse, and the locals pester you to buy everything, but it is cheap to get around and you can get a good deal if you barter. The Tunisians seem to love children and loved to make a fuss of the children. AND FINALLY only a handful of Russians in sight! Perhaps they prefer the warmer weather in the summer?

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  • User Rating:
    8 / 10
  • Date of Holiday:Nov 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" Hey this hotel is great all the... "

Hey this hotel is great all the animtion crew and waiters are excellent, there is only one bad thing THE RUSSIANS well one russian man let his child Urinate into the pool another thing a russian was drunk and he left human waste in the pool yes horrible. everything is great at this hotel exept the russians.

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  • User Rating:
    9 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Full Board
  • Tour Operator:Thomson

"  After reading the last review,well... "

After reading the last review,well what can i say ,we loved our stay at the tour khalef 2 adults and 2 children we have just got back and would love to go back again, we went in 2004 and not alot has changed,they are building a new spa which i cant wait to see,we also stayed in the mahaba club in 2003 what a improvement the hotel looks brand new with a bigger swimming pool, the kids reps at the tour khalef were fantastic and my children loved going to the club there,we also had a room with two single beds and bunk beds and found this fine,yes the air cone my leak but they will come and repair it if there is something wrong,yes there is a open air disco but we were at the back yes we heared it but it didnt keep us awake.that is why you have aircone to keep the cold air in.we didnt leave our patio doors open all night,the food was great yes there were russians,but the staff opened up the snack bar by the pool which was nice, the staff were very friendly and the entertainment was good, the beaches are lush, cant wait to go back

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  • User Rating:
    10 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" The resort and hotel were excellent... "

The resort and hotel were excellent and everything was as described in the brochure. The weather was fantastic however BE WARNED there is an OPEN AIR DISCO next door to the hotel which plays VERY LOUD MUSIC until 4am EVERY NIGHT OF THE WEEK. We have come home more tired than when we went and feel very disappointed in Thomas Cook for not warning us about this before we went. We took our children and had we known about this disco we would never have booked to go there.

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  • User Rating:
    8 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" i was very apprehensive about going... "

i was very apprehensive about going to tunisia even thought about changing the holiday to spain. how wrong i was it was one of the most safe places loads of tunisian families out at night swiming in the sea the hotel staff loved it when one said lpease or thank you as most foreign guests didnt bother to do so. the hotel food was fantastic the staff lovely. it was one of the cheapest places ive ever been to took £500 for the week came back with £150 thats after all my drinks and presents ! the Tunisians were lovely great sense of humour. if u speak french use it. Its great cos you dont seefolk drunk at night like in Spain. just make sure you set a price before buying anything that includes haircuts tattoos jewelry taxi rides but dead cheap holiday. all designer bags clothes belts sunglasses cheap and sold everywhere. plenty of shops that have set prices and still dead cheap. the potery is gorgeous. all the stories about the russians being pushy etc i can honestly say they didnt bother us . if u want drunk british singing land of hope and glory at the end of the night then go to spain. my kids loved it paragliding pool great gym at next hotel indoor pool volleyball really good holiday. tunisia is so relaxed very western and handsome men so go with open mind and im certain you will enjoy !

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" STAYED HERE SOME YEARS BACK....AS I... "

STAYED HERE SOME YEARS BACK....AS I TRAVELLED ALONE I WENT HALF BOARD AND ENJOYED IT. FELT SAFE IN SOUSSE, EVEN VENTURING OUT TO EAT. ALWAYS MET PLENTY OF SIMILAR AGE GROUPS TO MEET UP WITH....SOUSSE IS A NICE PLACE BUT WOULD BE INTGRIGUED TO SEE IF AND HOW IT HAS CHANGED? REMEMBER THE HOTEL FOOD BEING VERY GOOD AND THE STAFF EXCELLENT. THE TUNISIANS ARE VERY FRIENDLY AND IF YOU ARE NOT CAREFUL (ESPECIALLY THE FEMALES) THEY WILL TEND TO FOLLOW YOU & BUG YOU A LITTLE.

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  • User Rating:
    7 / 10
  • Date of Holiday:Jul 2005
  • Board Basis:Half Board
  • Tour Operator:Thomson

" My family and I stayed at Tour Khalef... "

My family and I stayed at Tour Khalef in June 2008. We holidayed with friends also,so 4 adults & 3 kids under 7. We were concerned about visiting Tunisia for the first time after reading some other reviews but can honestly now say the concerns were uneccessary. This was probably one of the best holidays we have had. The hotel is nice, staff are friendly, entertainment ok (albeit repetitive), evening meal good (breakfast left a lot to be desired though). Even the Russians werent too bad - except for taking all the best desserts before anyone else! The beach and pool are fabulous. We ventured into Port El Kantoui which is a really lovely area,especially at night. Go via Tuk Tuk- great fun!! I would highly recommend this hotel,it is more than sufficient for a great holiday.

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  • User Rating:
    9 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" We had a truly wonderful stay at Tour... "

We had a truly wonderful stay at Tour Khalef. Our party consisted of 4 adults and 4 children and there was something for all of us! The 'animation' entertainment guys were absolutely fantastic and made our stay so memorable! They were always so cheerful and full of fun and energy.
The food catered for all our party, although guests from a certain other country could do with lessons in manners and queueing!
The Tunisians made us feel so welcome - we all said we'd never felt more comfortable and nothing was too much bother. We will definately be visiting Tunisia again!

The only down side was the Thomson rep and the misleading information he gave us which led to us parting with money we didnt need to spend. Would advise other Thomson guests to be very wary of his tales. We are attempting a refund from Thomson.

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  • User Rating:
    9 / 10
  • Date of Holiday:May 2008
  • Board Basis:Half Board
  • Tour Operator:Thomson

" If you would like to go to a 80%... "

If you would like to go to a 80% russian hotel then this is the place for you!!! They are the rudest people i have ever met.the food was catered for them and we had to eat up the snack bar every day.we complained about the food and they did sort it out for us.the tunisians are very friendly and try to make you happy.
we went with a group of 34 and 8 of those got food poisoning.
the pool is lovely and the resort is very cheap.The beach is just outside the hotel and is beautiful and the sea is warm.
I would recommend the paragliding as my 7 year old son loved it (£15 for 2 people)
If i was to go back to tunisia which i will i would recommend to stay in port el kantui as it was 90% english and the entertainment was in english not in 4 languages which took 2 hours for the tombola!
The hotel was very clean but the rooms were cramped with a double bed and bunk beds squashed up against the patio doors.
Also the queue for the 1 bar of an evening took up to 40 mins to get a drink,once again,if you complain they will bring you drinks over.

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  • User Rating:
    6 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:All Inclusive
  • Tour Operator:Thomson
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