Falcon Hills

2 readers found this review helpful

We stayed at this hotel from 7/10/10 - 14/10/10 and it was just awful.
The food was a disgrace and you could not get food outside of eating times which was not good as we were ALL INCLUSIVE!!!!!!!!!
There was no entertainment of an evening apart from a TV screen showing you the red sea and fish and for 2nights you had folk dancing and that was your lot!!!!!!!!!!!!!!!!!!!
Everybody we spoke to was ill with the food and had to stay in bed for 2 days including my partner and myself.!!!!!!!!
Rumour had it that the food was recycled especially the rice!!!!!!!!!!!!!!!!
The beach was no where near us and the closest one was a pebble beach and was free!!!!!!!!!!!!!!!
If you wanted to go to a sandy beach you had to pay!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

4 readers found this review helpful

Four of us have just returned from Falcon Hills this month and I can honestly say that I cannot fault the place, Staff where constantly cleaning, food was good although drinks where a little on the small side, we basically got what we paid for, and a little bit more.
I would return again but maybe a cooler month as it was far too hot in July and we where too scared to venture far from water so spent much of our stay at the hotel all exclusive.
As for the country you could not meet more lovely people and we felt safe at all times.

2 readers found this review helpful

My Wife myself and another couple decided on a winter break at short notice and we chose the Falcon Hills Hotel we had a great time the hotel was very clean with friendly staff the food was good with late night burger and chips if wanted the spirit was free flowing with no limitations until 11pm after which you had to pay for it but we just stock piled drinks at five to and that lasted till midnight the entertainment was none existant but a taxi into Narma Bay was cheap, we were told before we went that it would be cool at that time of year, it wasn't the sun fried my wife's i-pod the daytime temp was an average 35-40 and 25 at night,

clean welcoming food was ok but was almost the same everyday and night music big big let down as was the eveings staff all good tryed it once wont be going back

5 readers found this review helpful

Loved Egypt as a place. The beaches were not all so gud the sea was dirty but we found a lovely beach Reef beach just down from falcon hills,no sand but very colourful, beautiful fish. Me n my partner did alot of snorkelling. When we arrived all the staff were very helpful n welcoming.The rooms were clean n tidy.Unfortunately for us on our forth night of stayin in falcon hills,we arrived back late,sat wearin hardly any clothing as it was so hot we'd been chattin for over an hour. We'd not realised we'd left the curtain very slightly open.(We were on the ground floor). My partner then spotted a man in a navy blue top n trousers ( a uniform we noticed as security, the man who was supposed to be circling round the hotel grounds n pool area,to check everything was safe n ok) But He found time to stand nose to glass watching us,god knows how long he was watching us for. I didnt no what to do n i freaked out,my partner quickly got dressed n ran after the man,who knew the hotel very well and was able to get away by jumpin over the wall that was around the hotel. We went straight to reception where we were only able to speak to a member of the reception staff n not a manager until the next day,i mentioned ringing the police but was talked out of it by staff. They said they knew who he was and they would take care of it and get back to us. We waited 3 days,nothing, so i went to a manager of whom i asked to talk privately after explaining everything he looked shocked,i asked if he knew anything and i was told he knew nothing and that he hadnt even been informed of the incident and again to leave it to him and he will sort it. I waited a full day nothing so i decided to go back to the same manager every 2 days for information until i received the answer,we no who he is hes been suspended n half his pay deducted,then i found out the day before we were due to fly home from a bar tender that he was away on holiday. I was Very upset, frustrated and disappointed with the lack of help we received. NO one cared they just wanted us rid of before we told any other holiday makers. It ruined our holiday as it happened so early on,i would never go back to stay at falcon hills even if it were free!
The food was very basic it seemed virtually the same everyday,the only time there were a change was when new holiday makers arrived a couple of times a week,then there was something nicer to eat. The meat was always full of fatty hard bits. We made the mistake of almost tippin every night,strongly advice you dont tip until the end of ur hol. We learn't that lesson to late n didnt get the full service of waiters n bar tenders because as soon as we tipped them they went to another table and didnt serve us for the rest of the night,which was disapponting but Not every member of the bar and diner staff were the same some were very friendly especially our friend david the bar waiter.
Same with the cleaner,we were tippin every other time he came and on the day we didnt we were short of a bath n hand towel. Not trying to put you off egypt its a beautiful place, we just had a bad experience in a bad hotel :(
Lisa from Nottingham

3 readers found this review helpful

In the first 20 hours after arrival we demanded to change the room the room there put us in at first was dirty rubish alover the floor bed not made. First impressions were that this hotel is awful, and so it proved to be! Blankets were full of stains, room was dusty, and the cleaner never bothered to wash the bath or the toilet. No chemicals were used when he did the cleaning, so after more than one week of staying the toilet really stank, not to mention the drains frim the sink or the bath tub.
Staff were miserable. They were just too many of them, most being clumsy and really annoying. They came about 5 times during our meals to ask what room were we staying in. They would immediatly check against their systems - they were afraind we would eat too much!! Not that their food was nice... Breakfast was repetitive. So... for 10 whole days all we had fosr breakfast was hard boiled eggs, some saussages and slate bread! There wasn't too much to choose from. Dinner was limited to only 3 or 4 courses. And they were always the same: some kind of fish (undistinguishable), mash potatoes, miniature chicken drums and bread. Lots of bread. Stale!
Oh... did I mention fruits. No, I didn't because there was no fruit on the buffet. A big note advised you that if you wanted any you have to pay for it so I guess they were carefully hidden from people staying at Falcon Hills.
So we did some food shopping at the shops in town. well... every attempt to leave the hotel was a real adventure. Shopkeepers would be arressing and very rude.
It was the worst holiday ever! All our friends who visited Egypt before were thrilled about their holiday and quite shocked to learn about our experience.
this is the worst holiday ever and would never go back very rude and unplesent to me and my boyfriend throughout always asking for toilet rolls everyday complained to the management there just looked at us though we were stupid, we paid alot of money for this holiday and would not recomend it to anyone

2 readers found this review helpful

In the first 20 hours after arrival we demanded to change the room 3 times. First impressions were that this hotel is awful, and so it proved to be! Blankets were full of stains, room was dusty, the shower cap fell in my head and the cleaner never bothered to wash the bath or the toilet. No chemicals were used when he did the cleaning, so after more than one week of staying the toilet really stank, not to mention the drains frim the sink or the bath tub.
Staff were miserable. They were just too many of them, most being clumsy and really annoying. They came about 5 times during our meals to ask what room were we staying in. They would immediatly check against their systems - they were afraind we would eat too much!! Not that their food was nice... Breakfast was repetitive. So... for 10 whole days all we had fosr breakfast was hard boiled eggs, some saussages and slate bread! There wasn't too much to choose from. Dinner was limited to only 3 or 4 courses. And they were always the same: some kind of fish (undistinguishable), mash potatoes, miniature chicken drums and bread. Lots of bread. Stale!
Oh... did I mention fruits. No, I didn't because there was no fruit on the buffet. A big note advised you that if you wanted any you have to pay for it so I guess they were carefully hidden from people staying at Falcon Hills.
So we did some food shopping at the shops in town. well... every attempt to leave the hotel was a real adventure. Shopkeepers would be arressing and very rude.
It was the worst holiday ever! All our friends who visited Egypt before were thrilled about their holiday and quite shocked to learn about our experience.

13 readers found this review helpful

Well after reading all the bad reports about this hotel we thought what have we done but we couldnt have been more wrong what a very enjoyable fortnight we had dont listen to any reports about horrible food or clenliness there was at least 4 differant choices every mealtime the pools were cleaned every night the staff was out of this world very freindly couldnt do enough for you all in all 100% enjoyable holiday if there was one thing they could improve then it would be the entertainment at night apart from that roll on next year cant wait to get back there.

7 readers found this review helpful

Myself and 5 friends wanted to go away and have a break so we took a risk and booked our holiday with very little research. We have recently returned from my stay at Falcon hills and I am gutted that we only went for a week. We will defiantly be returning to the hotel and staying for a minimum of 2 weeks. The hotel is great value for money, the staff are exceptionally helpful and the atmosphere is great. I would advice you to book you excursions before leaving for you holiday, if you are unable to do this then book them with Mohammed at reception. We book our Cairo excursion (by flight) through the hotel and we got 1st class treatment all the way. The food is standard but worth including in your deal.
If you are not happy sharing the big pool there is a slightly smaller pool towards the back of the hotel, the tent on the roof terrace is well worth checking out and Abeea and her team have great pampering packages. You’re not in the hassle bassle but not to fare away from Nama bay.
I am really looking forward to returning. I must point out that we are a lively bunch and have an amazing time any where we go!!! Make sure you take good company.

4 readers found this review helpful

This was the second year on the trot that we visted Falcon Hills and I can honestly say that the second time around was just as good - if not better - than the first time. Many of the staff were still there and remembered us and we were treated with extra special care. Special mention to Ahmed on reception, Tamar behind the bar (who always had our drinks ready for us) and Attiar the manager guy. Nothing was too much trouble for these guys and when on the first day we experienced a problem with our rooms they were changed immediately and with no fuss. The food was as always good, hot and plentiful. The only slightly negative point was the fact that there was not a lot of night time entertainment but that was where our travel Yahtzee, Monopoly, drafts and a deck of cards came in useful. If I was to go back to Egypt again I would not hesitate to stay at the Falcon Hills for the third time - who knows maybe this time we would qualify for that elusive fruit basket!!!!