Maritim Jolie Ville Luxor Island Resort, Luxor, Egypt
Hotel Information
Hotel Description:
Located on its own lush, green island the Maritim Jolie Ville Luxor Island Resort is set in beautiful, subtropical gardens and boasts views of some of the best sunsets on the Nile. This hotel has recently undergone a complete refurbishment of the public areas and offers high standards, excellent cuisine and a relaxing location in Luxor.Nearby Hotels Viewed by Other Travellers
Maritim Jolie Ville Luxor Island Resort Reviews
" lovely hotel "
Submitted By: joan2512Advice: very hot and lots of hassle
Activities: all the temples and the denderah day cruise
Good for: City Breaks
" Stunning location rubbish food "
Submitted By: derbyshirebraddersAdvice: Luxor is fine especially if you like to haggle for a bargain
Activities: Snobs in Luxor was very good - better than the hotel by a mile and a sight cheaper
" Have just spent a most relaxing and... "
Submitted By: Mrs A Burley
" A really lovely hotel.
The room was a little basic with a 'taste of the 80s' style of decor, but it was clean and the beds were nice. The gardens are beautiful, the infinity pool is fantastic and the staff are really helpful. Service overall in this hotel was excellent. There was a really wide range of food for breakfast - something for everyone - and nothing was too much trouble.
The bar was very small, but OK.
It was really easy to get in and out of Luxor and I would recommend it to anyone.
I would certainly go back here.
" A beautiful island resort, when we... "
Submitted By: Ms GA SavageThe staff were so helpful, the rooms, although a little old fashioned, were spotless and after having been cleaned in the morning they would be checked again in the evening. Nothing was too much trouble for the staff.
This hotel has won an award for being the most eco friendly in egypt this year, they recycle a lot, have water recycling systems, etc etc, which was nice to know as the amount plastic bottles from water drinking would make an eu mountain.!!!
The gardens and wildlife were gorgeous and just looking onto the nile to watch somebody fishing in the reeds really made you feel that you were abroad, amazing sunsets. The food was good but not great, but hey you're in a third world country and everyone made it they're business to make you enjoy the whole experience.
We took advice before leaving and used a taxi (air conditioned!!!! which costs a couple of quid more)for the more local excursions, the west bank,karnak temple etc, as it is so much cheaper that way and the locals who are very poor get the benefit not the tour operators and the advantage is you can give up when YOU want to , in the 45 degree heat, go out early!
The hassle in the town is like running the gauntlet in gladiators, my teenage daughter found it quite daunting, but when I said lets make it fun by bartering it eased her mind but being asked 'how many camels for your daughter' just isn't funny, the hotel staff however are nothing but polite and friendly and good with kids.
I have to sing the praises of the chef who did the cooking to order part of breakfast, you'd recieve a plateful of food before you'd left your seat to ask for it, my daughter was all pancaked out!
All I can say is within a week of getting home we've booked for next year.
" This was are third visit to luxor and... "
Submitted By: Mr R Gillardneedless to say we ate in town every, and i think the only 5 star it deserves is for the grounds and the friendlyness of the staff but may be in the future well visit again
R Gillard
" The jollie Ville Island resort is... "
Submitted By: Mr K RossAll the rooms are fully air conditioned and come with television.
The grounds are stunning and well maintained, all the staff are friendly and willing to assist with any difficulties you may encounter.
There are 3 resturants and a bar which is open all day .
Each evening the main resturant offers food from 1 individual country and it is very reasonably priced.
During the day there are two big swimming pools, one which is child friendly, and the other for adults only. there is also a zoo at the rear of the resort which is worth checking out.
There is a boat service to take you into Luxor town throughout the day, which is a wonderful way to approach luxor.
Overall i found my stay at Jollie Ville to be a very relaxing and enjoyable experience, and i would certainly go back..
" Wow! Totally blown away is the best... "
Submitted By: Mrs L SpillerEvery morning it was like waking up in a picture, breathless views - and the sunsets are some of the best on the Nile.
I can't wait to go back.
I can highly recommend the masseuse who is resident in the health and fitness club. Ask for LoLo (lulu).
Also I'd highly recommend the hot air balloon ride! Who can say that they've soared over the valley of the queens!
Personally, I'd never get bored of this place. Am saving now to return next year!
The waiting staff are so sweet and have impeccable manners.
Sunbeds are in abundance, towels are also provided for them.
I never really wanted to go to Egypt, but now I have to say I'm hooked. I call the Egyptians smiley people! A lot are destitute which is sad, but they are always happy.
Beware when walking around the temples and cover up! You will be of interest to the locals, male and female.. they aren't fussy there.
It is fun... overall rating of 10 is not enough... 110 maybe! Fabulous place...
Enjoy yourselves.
" The place where we have been 10 times... "
Submitted By: Mr K G Mason" We recently celebrated our 30th... "
Submitted By: Mrs E Spencer" It was an exellent holiday eygptions... "
Submitted By: Miss D Kayy" The Jolie Ville (still known widely... "
Submitted By: Mr Roger PearseTaxis are available from outside the hotel, and the presence of a tourist policeman there is a blessing. The reception can give you an idea what they should charge for a trip to the Valley of the Kings. Never get a taxi elsewhere; I picked on up outside Karnak temple who tried repeatedly to shangai me down some backstreets, and would have if I hadn't known Luxor too well for him to get away with it!
The rooms are all single-storey chalets in the beautiful gardens, each with a sitting out area, and none have a Nile view as far as I could tell. But the terrace overlooking the river is splendid. Come early if you want prompt service, and watch out for the little sparrows that will try to land on the table and eat from your bread-basket!
The room I got had a funny smell and a stain on the carpet, which I deduced eventually was due to some past overflow from the bathroom. The bathroom itself was tired-looking, although adequate. The room facilities were adequate. None of it was up to 5* European standard, but then in Luxor nothing is.
My room was also next to the cupboard where the servants get their materials for restocking. I found that in practise they tended to hang around this for hours, which of course invaded my privacy rather.
The food was excellent, the conditions of preparation clearly very good, and I was pretty paranoid about what I ate, but I still got an upset tum. So don't book any expensive excursions for the back end of your week there -- you may well not be able to go, and tour operators will NOT refund your money.
There was an internet terminal, which was slowish but perfectly usable -- but who goes to Egypt to use the internet?
Mobile reception was fine.
The public rooms and areas are all immaculate.
Generally the rooms were pretty quiet. I'd hate to try to stay in the Nile Palace, which fronts onto a street, for instance.
I went the week before Christmas. At the end the influx of visitors for the Christmas period was visible, so it's probably pretty busy then. I'd use this hotel again.
" It was brilliant. The rooms were... "
Submitted By: Miss S CleggThe room service is cheaper than eating in either of the restaurants but the food is nice from both...room service is also quite fast
It’s on its own island and the hotel offers its own little trips e.g. horseback riding and fishing in the Nile for an extra charge
Staff are very friendly...every time you walked past them they all say hello and are very polite
The swimming pools are amazing...especially the largest one which looks out onto the Nile...although they are quite cold but it’s good when the temp is 56
The zoo is small but entertaining... they also have their own camel called Cleo who is cute
Tour operator was very helpful and offered a wide range of excursions including going to Cairo and Hot air Balloon riding on the west bank.
BEWARE! ...the taxi drivers can be rude
Would definitely go back again.
" I booked this particular hotel as I... "
Submitted By: Mrs J MooreI was most impressed when I arrived as there had been great changes a magnificent new pool area more grounds and everything 100 per cent better.
Our stay there was impressive to say the least, the food was good but could maybe not suit all children as our child is 12 and not everything suited her taste so we ventured out a few times. With the help of a great taxi driver who we used for the whole week was fantastic.
The begging children is quite upsetting but you have to realise there is little you can do about it. I have booked again to go in 2008 and will use the same taxi driver, he even wished us Merry Xmas by text and happy new year.
I would recommend it to families and couples.









This was my fourth visit to Luxor, and the previous times have always been positive experiences. I had previously visited the Jolie Ville and was looking forward to staying there this time.
The resort itself is lovely albeit the rooms are dated and of a 2-3 star standard, nevertheless the rest of the resort is very good and we were having a good time until day three, when we discovered our digital camera had been stolen from our hotel bedroom.
It was clear from the outset that the camera had been taken within a one hour time frame coinciding with the room being cleaned earlier that morning, and we immediately reported this too the reception and to the Manager of the front desk. His response was to enlist the assistance of the Head of security and the Head of Housekeeping and the three immediately commenced to carry out an extensive and embarrassing search of our room.
Having satisfied themselves that we hadn’t hidden the camera and interrogated us as to establish that we didn’t know anyone else in the resort to and we weren’t involved in some grand conspiracy, the Manager stated there wasn’t a great deal he could do and he would not accept that the cleaning staff had taken the camera and referred us to see our Thomas Cook Tour rep, Claire.
We saw Claire the Tour Rep the following day, and her response was equally indifferent. I dare say, had I been interested in purchasing an excursion she would have run barefooted across hot coals to get a sale, however given that this carried no commission the response from her and the hotel Management was generally ‘it’s just one of those things’ and there is no real point involving the Police unless you are claiming off your insurance, which wasn’t worthwhile in our case, and that it was a ‘long and laborious process’ and they wouldn’t do anything anyway. I was assured that the Hotel would ‘look into’ the allegation and get back to us.
Several days later, we had not heard anything. In fact, nobody spoke to us, literally! And it was clear that we were being treated as troublemakers for rocking the boat in daring to be victims of a crime.
As a result, on day 12, I again spoke to Claire the Holiday Rep and the Manager of the Hotel and asked for an update. He refused to physically speak to us and we ended up in a bizarre scenario where he and another manager stood at a distance from us with the tour rep acting as go-between passing on our questions as to the progress.
Needless to say, they had not done anything and were trying to brush the matter under the carpet, and as a result we requested the involvement of the Police. I also asked to speak with the General Manager.
An Interpreter/ Tour Rep were arranged for us through Thomas Cook and we attended the Police Station that day. The Police were absolutely brilliant, and it was refreshing to be believed. Within hours the cleaner for our room was arrested and we were told the matter would be dealt with at court before our departure.
The following day, I attempted to speak with the General Manager but was repeatedly told he was busy. He chose instead to send various Managers including the Manager of Human Resources and the Manager of Reservations, and at one point I spoke to the Manager of the restaurants however never to the top man. He was however gracious enough to pass on his business card through one of his underlings.
The following evening (our last evening), as we were walking out of the hotel to go for a meal, we were told by reception that the Police had called and we were to attend the court in Luxor.
Our taxi driver took us to the court at Luxor. This was quite a distressing experience as there was a large crowd of 50+ men stood outside the court, some of whom were relatives of the cleaner who had been arrested and the situation was volatile to say the least. Fortunately our taxi driver looked after us, instructing us to stay in his car until he had summoned assistance and established where we were to go.
We then were interviewed by the Examining Judge in the court, during which the Deputy Head of Security from the Jolie Ville was dragged up and chastised in respect of the conduct of the hotel, to which he apologised to us, albeit in Egyptian via the Judge.
Having finished at court at 11.45pm, we were again distressed to find that representatives from the hotel and Thomas Cook had left, and we were basically left to our own devices to find our way out and home.
Subsequent attempts to speak with the General Manager failed.
The level of care and customer service from this hotel was absolutely atrocious on so many levels over a number of instances. We went on holiday to relax, but instead had the holiday from hell. Some recognition of remorse from the Management, in a simple “SORRY” would have meant so much.
The shame of it is at ground level, the waiters, pool boys, gym staff were generally good but were let down severely by an extremely incompetent, arrogant and corrupt management team.
STAY HERE AT YOUR OWN PERIL!
Letters of complaint have been forwarded to Maritim and Thomas Cook.
Advice: Luxor itself is beautiful and the weather, sightseeing and culture is outstanding
Activities: Definately the Jewel of the Nile - Cannot recommend enough!!!