JW Marriott Hotel

This is a beautiful destinantion hotel in Dubai. The outstanding aspect in my mind was the bed. Marriott use de Witts beds. It was so comfortable I pulled off the sheets to find the name tag! In keeping with this level of hotel the service and standards are really superb. No wonder the Burj al Arab is always half empty ther is no need to spend stupid amounts of money to stay in a monument to architecture when everythig you need in a 5 star hotel is here. Close to great shopping.

It has to be said that the JW Marriott never seizes to amaze me! During my last stay I have enjoyed tremendous service across the board with smiling and courteous staff. On this particular occasion, being the Nutter that I am, I managed to loose my credit card. I approached the Front Desk staff asking for help as I was due to depart later that day. Almost instantly a search mission commenced which involved tens of people. Sure enough, my credit card was found within minutes of reporting the incident, weather by luck or thanks to the great efforts of all involved I remain a loyal and grateful customer of this hotel. Thank you JW Marriott!

If you know Marriotts, there's no surprises with this one. A bit dated looking but decently run, with an above average gym. Pros: - Near airpot (given Dubai traffic, a big plus) - Great gym - Big, spacious building - Great conference facilities - Professional service - Great Italian restaurant Cons: - Uninspiring decor - Wireless didn't work in the exec lounge - $36 a day for room internet - give me a break - Crappy neighbourhood

A good luxury hotel in a good location in Dubai. Walking distance to 24hr shopping. Opposite a small shopping mall. Spacious rooms. Very good restaurants especially the Lebanese one. Would recommend it.

While I agree with some of the complaints by the previous visitor from Nicosia, I think he's being a bit hard on this hotel. My husband and I had to stay there last week for a conference so it was not our choice. Given that we hated Dubai, the traffic and the bling, we found the Marriott something of a haven. Actually in six days we only left the hotel once for a bus trip (recommended by the way). The hotel is in a business area, it surrounded by traffic and the decor is pretty hideous (but no worse than many others I'm sure) but we found all the staff absolutely charming and keen to please (except for one miserable woman in the business centre). We spent our days round the rooftop pool which was extremely relaxing and never crowded. There's a temperature controlled main pool and a small spa pool. I also had a hot stone massage which was great and good value I thought. We tried almost all the restaurants including the famed steakhouse and all were excellent - almost too good! Several have eat as much as you like evenings which are good value if you have a large appetite! All the restaurants are popular with locals which is a good sign so it's wise to book. Our room was not excitingly decorated but other things made up for that - the size of the room overall, the workdesk, good lighting to read by, super-comfy bed, excellent walk-in shower and generous basin with all the extras such as magnifying mirror, robes, etc. We were able to order an English newspaper (though not the Financial Times for some reason). In all we couldn't fault the room. If you need to be in Deria region on Dubai then this is the best hotel to stay in, close to the airport, so also well-placed for a stop-over.

The JW Marriot was one of the first 5 star hotels to spring up in Dubai. It is also conviniently adjacent to one of the first shopping centres that mushroomed before Dubai bcame a shoppers paradise. A lot has changed, but tradition dies hard in this part of world which may explain the continuous popularity of this uninspiring hotel. The lobby and hallway is any good interior decorators nightmare, complete with ridiculous stairs, 1970`s "luxury" couches, carpets and small tables in varying Greens and Browns that have seen better days. Rooms are comfortable but ugly, beds are extremly comfortable as all Marriot hotels beds are nowadays. The executive lounge is dissapointing - breakfast, snacks and dinners are plentiful and varied but quality of food is not what you expect a 5 star hotel to be. Clearly, the spiraling populariy of Dubai has spoiled this hotel to bits- it charges 300 euros for standard rooms that cost only 75 euros 5 years ago and religiously refuses to upgrade or renovate. Internet connection is expensive, slow in some rooms and VERY SLOW in others, the explanation the friendly receptionists have been giving me for the past two years whenever the company sends me there is that one wing of the hotel has bad connection, Unfortunatly I always happen to end up in the "bad wing"... A more realistic explanation is that greed at the JW Marriot is so profound that they prefer to outsource the connection to dubious overseas companies in order to save a few bucks a day!

The JW Marriott is located in the middle of nowhere. The location is horrible. There is nothing close to the hotel that is interesting or memorable. Thus, it was hard to even know where I was in Dubai having been there many other times. Service in the hotel was poor - from everyone. So, that must mean there is a problem with upper management as service, good or bad, reflects the top. Physically, the hotel was fine.

JW Marriott is very close to the airport and appears to be in a primarily business district of Dubai. Hotel was large, clean and well kept as you would expect from a premium Marriott. There was nothing particularly special about it other than its fantastic steak restuarant (which is worth a visit wherever you are staying in the city but worth booking as it gets very busy) but equally there is nothing that I would criticise about it either. I would classify it as a business hotel not a vacation hotel, and for a business traveller it would be ideal. It could be a problem wherever you are staying but getting to and from this hotel was always a bit of a hassle since the traffic in the area was appalling unless very early in the morning or very late at night.

Expectations are high in Dubai; this fine old hotel is good for tourists but I would advise caution if on business. We had a bad experience here; things went wrong, some of them little things, and some of them big things. There was a pattern of naivety in the staff which was disturbing; also, mistakes can happen anywhere, that's forgiveable - but failing to deal with mistakes is not. We met entertained and sold to clients here and the mistakes were potentially very damaging. A lot of business is conducted in such a way within the region, and a hotel has to deliver. We hired a business meeting room/suite over two days. Day one, it wasn't ready on time (no projector as promised). Not a good start, tech staff wriggling around with wires. Your meeting suite comes complete with dedicated waitress and catering (superb incidentally). This is a nice touch, but what I don't expect is the waitress to hassle me for a credit card signature in front of my customer. A bad start. Day two, I got wise and booked the room a good 30 minutes ahead of customer arrival, just in case. Well thank goodness I did, again not ready, in fact, shut, locked, nothing happening. Now I'm panicking. Back down to the sales office (a long walk) to get things moving again; meanwhile another customer parked in the coffee shop while the hotel woke up. Again, the waitress hassled me for a signature. Not now, go away, how many times! Next, can you believe it, a group of strangers wandered right through our suite, admiring our facilities, whilst we are in the middle of a customer demonstration - quite staggering - well it turns out she was a hotel sales rep (!) on a grand tour, we threw her out and humiliated her in front of her sale, maybe she learnt something from this. I still can scarcely credit that this actually took place. To finish, we booked the Italian restaurant, table of 10. Slow service, staff singing songs instead of waiting. A comedy of mixed up orders, but worst of all, forgot our customer's main course altogether. His replacement was then interminably slow. We'd all finished and he is still sitting waiting. It was desperately poor. Waiter then starts clearing away and trying to take our dessert order! Only the riot act got anything happening, at which point, oh dear, now the staff repeatedly start coming over to the table grovelling etc. - again, thank you, but you don't do this in front of my party! This is my point about the naivety, and the inability to deal with a crisis. But really at this money I don't expect crisis. Hotel wireless is almost non-existent, 40 dirhams an hour, and keeps logging you out. So, in all, lots of irritations like this. Next time Emirates Towers.

A wonderful hotel. The staff were great, the room was fantastic and the food was incredible. The pool area is very relaxing, and has a jacuzzi, which was a great way to cool down when it gets too hot to sunbathe...I actually nearly fell asleep in there one morning. You can also sit on marble seats in the pool while sipping your cocktail which I LOVED doing!! I would definitely recommend this hotel, though the traffic around it was pretty bad in the afternoon/evening (it took some time to get a taxi and for it to maneovre it's way out of Deira!)