Four Points Sheraton Bur Hotel

We stayed four nights in Feb 2006. The hotel is good, but do make sure that you have double checked that your room is booked. We booked via Expedia, and had all the confirmations, but the hotel informed us on arrival that one of the rooms had been cancelled. We had also booked non-smoking rooms, but again there was confusion on this. No apology was offered by the hotel! We spent a couple of hours hanging around, but eventually managed to get into our room by 4 pm. Expedia subsequently confirmed that it had sent all the correct... more

1.Two executive rooms booked between 25/12/06 & 1/01/07. My daughter (on her honeymoon) given a room (708) which and (for obvious reasons) I only realised after 5 days was double the size of mine (712). Confirmed by staff that mine was not of executive standard. 2.Service sloppy:- bed linen not changed every day, towels occasionally missing; soap not provided on one occasion; minibar not replinished regularly; inability to cope with a rush of guests for breakfast. 3.Charged double fares for tours (refunded when I actually... more

I went with my family for the first time to Dubai...I loved my stay but I don't think the other members of my family did. It's always the smell of any hotel that bothers me the most as I don't like such smells haha but you just get used to it. The staff were really friendly especially the travel desk, we didn't know where places were and what we could do and he was very helpful...thanks to him we knew were we were going! or else we would have been lost! Most shops are walking distance so that was good. If your staying ther for a few nights... more

i was staying there with my family for 5 nights, the hotel is centrally located so it was very easy to go around the city, though the rooms were not as spacious as i required (i have 2 childrens also) but there were few staff,who were really very helpful, this was the first time in dubai & a guy from the travel desk named Deboo, was very helpful, his job was only to sell tours, but he guided me in all the ways he could, he went out of his way to get my room early & even arranged to get a room which is on the roadside, he was the only one who... more

I stayed with my wife and son in this hotel for 5 nights during the Eid holidays. I liked the location, easyly accessible. We were very upset with services, first they provided us with a twin sharing room inspite of booking almost a month before for a double room and a response: if you want take it attitude from the manager, Till the end of the stay they could not provide an extra bed for my kid inpite of requesting every day and they could not fix the locker til the last day. We overall had a very happy vacationin dubai exept for the hotel.

OK, The good points: Generally good and attentive staff. A pub type bar and Restaurant, lively atmosphere, British style food and beer. Accommodation comfortable enough. Nothing exceptional. Small lobby area, with a coffee shop type of thing next to it. The not so good: The location is in a rather dreary area of 70's Dubai. Some good shops around, but there are much better locations for Hotels in Dubai. If you need to stay in this part of Dubai, fine. If your first visit, get another location. The pool is small,... more

We stayed at this hotel for 2 nights. It was in a good location , about 20 minutes to the aiport. But i the location of Crowne Plaza was better than this hotel. We chose to stay here because they offered to let us check in early in the morning. The rooms were very comfortable and clean, bfast was good. Staff was excellent

After reading a poor review of this hotel (below), I was pretty concerned about my booking. I had no reason to be at all! It was lovely, the staff couldn't have been more helpful, it was immaculate and the facilities were great. Our room was nicely decorated, clean and spacious. The pool area was lovely and the bars and restaurants were all fantastic. I would especially recommend the Indian restaurant in the hotel - apparently it's an award-winning restaurant. I had the best curry I've ever had in this restaurant. They have live... more

We stayed in this Sheraton for 4 nights in March 2006. I was accompanying my husband on a business trip and I selected this hotel based on loyalty brand and location. Despite a pretty unassuming facade, the interior was much more inviting. Check-in was smooth and we were upgraded to a deluxe room, which was spacious, clean, but best of all, the bed and bedding was divine, in fact, a Heavenly Bed! Room service was prompt, the gym was small but effective and the trainer knowledgeable. This hotel is in a very good location on the right side... more

The hotel is in a good location if you have business in Bur Dubai. The property is a bit dated and dreary. Wireless Internet is available in the rooms for a fee of 80 Dhs. per day. The rooms are small.