Occidental Allegro Oasis Hotel, Costa Teguise, Canary Islands
Hotel Information
Recent Price: £123
Hotel Class:
Hotel Description:
The Occidental Allegro Oasis Hotel is located on Costa Teguise. It is situated 12 km from Lanzarotes international airport and 5 km from the capital, Arrecife. Amenities include 5 swimming pools, 2 of which are salt water for adults, 2 tennis courts and a multi use court for basketball, football and volleyball. The hotel offers 4 bars, The Lobby Bar, The Family Bar, The Barely Pub and The Pool Bar. loading...
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Occidental Allegro Oasis Hotel Reviews
" brilliant cant wait to go back! "
Submitted By: shortpauline
we had the best holiday we have ever had at this hotel! it was spotless, the food was amazing, the staff where very friendly nothing was to much trouble. there were plenty of sunbeds for everyone. if you get a chance visit the beach its worth it! its small and private, very beautiful and like getting into a bath! hotel also has a brilliant kids club.
Advice: family resort very clean and very beautiful. Best pint of guinness in town is in the shamrock bar!
Activities: Ate in the hotel as food was amazing, tried a few irish bars and the shamrock was by far the best
Good for: Beach
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- Date of Holiday:Jul 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" Fantastic "
Submitted By: Carol McCallum
My hubby and I went to this hotel despite having read reviews of the horrible shabby carpets(!) and had the best holiday we have ever had, the hotel is gorgeous, the room was really big and very clean and such a comfy bed, i slept better than I do at home :) The restaurant was excellent and the wine was great, all the staff were really friendly and lovely - we have been on holiday all over the place and I can't really find anything wrong with this hotel at all - and about the carpets, they were being replaced with beautiful marble tiles when we were there and it will look fabulous when it is finished - who goes on holiday to moan about the carpets!!!! anyway I am just about to book up for us to go for 2 weeks in October and we are going to take our 3 kids with us this time - you couldn't get a better hotel for the kids, there was so much for them to do, crazy golf, tennis, bowls, a playpark, a beach across the road, a disco and entertainment at night and a lovely well equipped kids club, what more could you ask for WE LOVED IT
Advice: lovely resort, beautiful beaches, restaurants and shops, friendly people
Activities: The Italian in the square (forgot the name) Orient Express bar (gorgeous food, lovely music)
Good for: Beach
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- Date of Holiday:Apr 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" unbelievable "
Submitted By: helan_lou
I stayed at the Occidental Allegro Oasis in November last year after going for the first time in January for my partners 21st and i must say i dont really know what everyone is moaning about. You lot are unbelievable, year the carpets are old and have stains in parts of the area but whoopy do. The hotel has hundreds of people walking through it every day no wonder the carpets are worn out. It doesnt stop you having a great holiday. The food is delicious, the staff are friendly and would do anything for you, the entertainment on an evening could be changed fopr people staying 2 weeks but we had a fantastic holiday, im actually looking to go again at the end of this year.
There were 8 of us altogether with 2 children and it was just the best holiday, the kids loved it there was loads to do for them and they were very well looked after by Claudia and Jenny in the kids club.
The rooms were cleaned daily and yes the carpets are slightly worn but you sleep in your room and get ready to go out, i dont understand why this is a big deal, if the floors were tiled you most likely moan because they were cold or slippy.
If you want 10* then book to go to Dubai or places like that.
The Occidental is fab so stop moaning.
There were 8 of us altogether with 2 children and it was just the best holiday, the kids loved it there was loads to do for them and they were very well looked after by Claudia and Jenny in the kids club.
The rooms were cleaned daily and yes the carpets are slightly worn but you sleep in your room and get ready to go out, i dont understand why this is a big deal, if the floors were tiled you most likely moan because they were cold or slippy.
If you want 10* then book to go to Dubai or places like that.
The Occidental is fab so stop moaning.
Advice: It is a fantastic holiday and look beyond the carpets.
Activities:
Good for: Beach
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- Date of Holiday:Nov 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
" first time in lanzarote "
Submitted By: karen horton
after reading the reviews on trip advisor i tried to cancel my holiday im so glad i didnt as this holiday was fantastic the room was imaculate over looking the sea the bed was huge so comfortable we never heard a sound from anyone , the food was brilliant loads of choice always hot the pool was huge and heated on the left section of the pool, loads of activity on all day if you want it the snacks and drinks we so nice to help youself to alday long excelent value for money, the staff were so friendly polite and helpful, they were replaceing the old worn out carpet as we were there with lovely new tiles the are having a make over as we were there but it didn;t hinder the holiday as everyonr was out side coz it was so hot they say it is a windy place well it was a gentle breeze that you needed if you didnt have it you have burned to death , there was loads to see and do we will be going back in october cant wait .
Advice: fantastic lots to see and do
Activities: all over the island was nice
Good for: Beach
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- Date of Holiday:May 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Don't listen to moaners!! "
Submitted By: rachelblakeley
I am writing a reveiw out of principal, as I would never normally dream of doing so, but having read the reviews before I went, I was somewhat dreading the holiday as a result! I feel compelled to do so................
This hotel is great and I had a great holiday as did my family. Yes, I will admit there was a bit of fading on the carpets in places but so what!!?? If that is going to ruin your holday it doesn't say much about you. The food was great, lots of choice, hotel staff very friendly. I really don't have any complaints. This is a very family orientated hotel in a lovely resort. I wouldn't hesitate to go back!
So all you moaners out there, if you want 5* luxury, pay 5* luxury prices and you might then be happy. I thought this hotel was great value for money!!
This hotel is great and I had a great holiday as did my family. Yes, I will admit there was a bit of fading on the carpets in places but so what!!?? If that is going to ruin your holday it doesn't say much about you. The food was great, lots of choice, hotel staff very friendly. I really don't have any complaints. This is a very family orientated hotel in a lovely resort. I wouldn't hesitate to go back!
So all you moaners out there, if you want 5* luxury, pay 5* luxury prices and you might then be happy. I thought this hotel was great value for money!!
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- Date of Holiday:Apr 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" occidental allegro oasis "
Submitted By: char136
I have been to the canary islands about 14 times now and i have to say the best holidays i have ever had there was at this hotel, as i have have been to it five times because me and my family like it so much. And all the times i've been there i've met lots of people who have come again and again for years as they like the hotel so much.
I think the main things that should be really appreciated about this hotel is how clean it is, how friendly the staff are, the really great atmosphere and energy maintained, the good facilities and activities and the good quality of the food and drink.
I have read all these reports which are full of complaints especially about the state of the hotel but in all fairness i really don't agree and all the times i've been there i don't think i've heard anybody complain. Yes maybe some of the rooms may need touching up slightly if that but thats where it stops and i have to say the rooms are always cleaned to perfection with fresh sheets and towels. Overall the rooms are of a very good size and are spacious and the bathroom is modern with a very good powershower (however i would say that the quality of the twin rooms are slightly better than the family rooms if your children are not all that young)
I don't think i have been anywhere else where the staff are so friendly and they literally never stop working and they are always well presented and are always ready to help and speak to you, which really helps you feel welcome at the hotel.
The hotel is suitable for children and teenagers of all ages as all the times we have been there when our children have been small and teenagers they have always had fun and wanted to stay longer due to all the activities done by the fun club, who are also very friendly and in the hotel you always feel like your children are really safe and there is something for them to do. The pools at the hotel are also always very clean and they are of a really good size.
The food and drink at the hotel is excellent and you can't fault it, the bar staff are very efficient and so are the staff working in the dining area as they are always there to collect the dirty plates and making sure everything is alright for you.
Just behind the hotel there is also a lovely quiet beach where you can just relax or go in the water and see the tropical fish.
Overall i would really reccommend this hotel for people of all ages who just want to go somewhere for a week or two and just chill and relax in the sun and it is really even less effort than another holiday becuase you literally don't even have to spend a penny there and you don't have the worry of going out to dinner everynight etc. Ignore all the negative reports about this hotel because i think it is certainly worth going here if you think the relaxing sort of holiday is for you.
I think the main things that should be really appreciated about this hotel is how clean it is, how friendly the staff are, the really great atmosphere and energy maintained, the good facilities and activities and the good quality of the food and drink.
I have read all these reports which are full of complaints especially about the state of the hotel but in all fairness i really don't agree and all the times i've been there i don't think i've heard anybody complain. Yes maybe some of the rooms may need touching up slightly if that but thats where it stops and i have to say the rooms are always cleaned to perfection with fresh sheets and towels. Overall the rooms are of a very good size and are spacious and the bathroom is modern with a very good powershower (however i would say that the quality of the twin rooms are slightly better than the family rooms if your children are not all that young)
I don't think i have been anywhere else where the staff are so friendly and they literally never stop working and they are always well presented and are always ready to help and speak to you, which really helps you feel welcome at the hotel.
The hotel is suitable for children and teenagers of all ages as all the times we have been there when our children have been small and teenagers they have always had fun and wanted to stay longer due to all the activities done by the fun club, who are also very friendly and in the hotel you always feel like your children are really safe and there is something for them to do. The pools at the hotel are also always very clean and they are of a really good size.
The food and drink at the hotel is excellent and you can't fault it, the bar staff are very efficient and so are the staff working in the dining area as they are always there to collect the dirty plates and making sure everything is alright for you.
Just behind the hotel there is also a lovely quiet beach where you can just relax or go in the water and see the tropical fish.
Overall i would really reccommend this hotel for people of all ages who just want to go somewhere for a week or two and just chill and relax in the sun and it is really even less effort than another holiday becuase you literally don't even have to spend a penny there and you don't have the worry of going out to dinner everynight etc. Ignore all the negative reports about this hotel because i think it is certainly worth going here if you think the relaxing sort of holiday is for you.
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- Date of Holiday:May 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" Occidental - More Like Accidental "
Submitted By: tinnylee
We booked this as a girls week away and from the Thomas Cook brochure it looked fine - was 4* hotel - should have been 2 star - like a grotty B&B in Blackpool. The room had cream carpet covered liberally in vomit stains, this was the case for the other 2 rooms we were offered after complaining. The furniture was old and falling apart. The reception area was nice but the rest of the hotel really needs revamped. All old worn out carpets - very very tatty. After much complaining the Manager offered us his apartment for the week - which was very nice - Thomas Cook rep told us that there had been cheap deals from England offered for this hotel and as it was cheap you don't expect much - we paid £500 each to fly from Northern Ireland - certainly not cheap. Food was ok. Definitely wouldn't recommend this hotel to anyone. Thomas Cook should be investigated by the Trading Standards Authority for false advertising.
Advice: Very quiet - not much going on - plenty of tat for sale.
Activities:
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- Date of Holiday:Mar 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Not a 4* "
Submitted By: kcostello
We have just returned from the Occidental, and doubt we would consider staying there again.
The food was not very imaginative, and much the same throughout our stay.
This was classed as a 4*but we classed it as a 3*, shabby carpets, cramped areas for sunbathing, plastic chairs to sit on in the bar area at the pool side, it certainly needs a good refurbish to reach the 4* it cliams it is.
The food was not very imaginative, and much the same throughout our stay.
This was classed as a 4*but we classed it as a 3*, shabby carpets, cramped areas for sunbathing, plastic chairs to sit on in the bar area at the pool side, it certainly needs a good refurbish to reach the 4* it cliams it is.
Good for: Beach
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- Date of Holiday:Mar 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" holiday let down "
Submitted By: Sheila French
Would not recommend a stay at this Hotel.Went there to celebrate my Husbands 65th Birthday. Carpets are thread bare, stained and spliting at the edges. Chairs in the dining room are stained and dirty. The food is repetative and lacks choose. There was a bus ticket on the lower shelf of bedroom cabinet dated 27th Aug 2008 so proves it had not been cleaned since then.Carpets in the bedroom were stained and covered by rugs.
Many guests were complaining about the state of the place. definately would not advise staying there. Have atayed in much better 2 star hotels than this
Many guests were complaining about the state of the place. definately would not advise staying there. Have atayed in much better 2 star hotels than this
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- Date of Holiday:Dec 2008
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Been there 3 times and this will be... "
Submitted By: G Jones
Been there 3 times and this will be my 4th time. Have stayed at some lovely 5 star and 4 star hotels across the world and really love the occidental oasis, never had a problem with food, entertainment etc with or with out little ones as its always been a lovely hotel. of course all hotels have little down sides but its no where near wat people are saying. if people are complaining about a bit of mould on tiles etc then book a 5 star.... have been in many 5 star hotels which arnt as good as this one but have not been to the occidental for 3 years. having a little break in nov there for 4 days......
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- Date of Holiday:Jul 2006
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" We have just returned from a... "
Submitted By: Mrs D. H Taylor
We have just returned from a wonderful holiday in this hotel and loved every minute of it. Yes I agree it`s past it`s prime, I understand it was once a 5 star. The reception was glorious and our room magnificent. We even had a separate dressing area with double sinks, my husband and I were very impressed. The food is a bit of a problem same old same old, day in and day out, and we also felt the lunch time leftovers were re used at night. The staff were friendly and helpful at all times. Nothing was too much trouble. The Thomas Cook rep Laura was lovely so helpful and full of knowledge. Costa Teguise is one of the quieter resorts at night, though still lively. For those who want clubs Playa del Carmen is the place for you. For us though, we love Teguise its quaintness and the people, although this was our first stay at this particular hotel, and we would use it again.
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- Date of Holiday:Sep 2008
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" We have just returned from this joke... "
Submitted By: Mr D Cameron
We have just returned from this joke of a Hotel, Oh yes it has a nice reception area, but thats where the niceness ends.
THE POOLS are very very cold as well as always very very dirty, there was a green slime around the pool walls every day as well as a slimy film in the corners of the actual water.
THE STAFF are very rude and lazy, they give the impression that you are not welcome unless you are spanish.
The pool area was a mess all day, the tiling was dangerous around the pool with sharp edges exposed to your feet, my daughter actually cut her toe.
THE FOOD is very poor quality for a 4* hotel, I would agree with previous comment that the food was re-cycled as well as re-heated. We had one decent meal in the grill.
We did complain that our toilet leaked to the reception and the so called Rep, to our amazement when we returned to our room a towel had been rolled up and placed behind the toilet. There was always a smell of sewage in the room and the air conditioning was a joke.
I have to say that we did both the catalanza and the submarine safari which were both excellent and I would recommend these trips to all.
This hotel was clearly "Grand" in it's day, but, that is not the case now, The place needs to be gutted.
We have gone as far as to make an official complaint to Thomas cook with photos of our hotel from hell.
AVOID THIS HOTEL IF YOU HAVE ANY SENSE!
A big hello goes to our new friends Ian, Susan and charlotte from Newcastle-upon-tyne
THE POOLS are very very cold as well as always very very dirty, there was a green slime around the pool walls every day as well as a slimy film in the corners of the actual water.
THE STAFF are very rude and lazy, they give the impression that you are not welcome unless you are spanish.
The pool area was a mess all day, the tiling was dangerous around the pool with sharp edges exposed to your feet, my daughter actually cut her toe.
THE FOOD is very poor quality for a 4* hotel, I would agree with previous comment that the food was re-cycled as well as re-heated. We had one decent meal in the grill.
We did complain that our toilet leaked to the reception and the so called Rep, to our amazement when we returned to our room a towel had been rolled up and placed behind the toilet. There was always a smell of sewage in the room and the air conditioning was a joke.
I have to say that we did both the catalanza and the submarine safari which were both excellent and I would recommend these trips to all.
This hotel was clearly "Grand" in it's day, but, that is not the case now, The place needs to be gutted.
We have gone as far as to make an official complaint to Thomas cook with photos of our hotel from hell.
AVOID THIS HOTEL IF YOU HAVE ANY SENSE!
A big hello goes to our new friends Ian, Susan and charlotte from Newcastle-upon-tyne
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- Date of Holiday:Aug 2008
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Having just returned from the... "
Submitted By: Mrs K Edmunds
Having just returned from the occidental oasis on Aug 7th 2008 I just thought I would add a few comments.We booked our holiday with thomas cook,it was our first holiday abroad for 20yrs and our silver wedding whilst we were there so we asked Thomas Cook for guidance with our choice of hotel,how wrong could we be??We found ourselves in a somewhat shabby hotel with a strong smell of urine in corridors and our room{room 520}the upper blanket on my bed had a large brown stain which was there when we arrived and was still there on our departure even tho it was left exposed for maid to see,,thank goodness the temp was hot so blanket not needed.
FOOD..what can i say,you wont go hungry as there are chips at every meal,even breakfast and you can always fill up on bread and salad.It seemed to me that whatever wasnt eaten during lunchtime was chopped up and added to the rice at evening meal,the meals were beef stew at least four times in a week.We went to the grill for our anniversary meal and that was no better in fact my husband ate nothing at all!oh and tripe was also on the menu.If you want fresh orange juice then you have to ask a waiter and it costs 3euros a glass,but be prepared for a wait.
ENTERTAINMENT..this consisted of acrobatics,acrobatics and more acrobatics!no variation at all,the worst thing was that you knew exactly what was coming the second week.However if you have got children then this is probably the place for you as they were entertained and seemed to have a good time .The adult entertainment lasted for 45minutes and was usually over by 10.45 ,then the bar shut at 11.30 and lights out by midnight!!
STAFF..the staff at reception were faultless,really helpful and always pleasant but the same cannot be said about the rest of the staff RUDE is the only word we can think of..unkess you are spanish or a child you may as well be invisible.If they could get away with jestures rather than speakng to you they would.
TRIPS..we went to the meeting the morning after we arrived and we booked 3 trips which cost 372 euros excluding food.We did the caves,volcano and submarine safari.If you find steps a problem then the caves could be a problem as there are lots of steps and narrow spirally stairwells to go up and down and it is a 2km walk into the cave and 2km back some of which you have to stoop as you are walking.The volcano trip includes a ride on camels ,this would have probably been enjoyable if we could have eaten in the restaurant at the volcano and spent some time there.however we were at the volcano for probably 10mins max and then whisked away to grotty cafe for food.Submarine safari was well worth going on!not claustrophobic at all'definately best trip!
COSTA TEGUISE..If you decide to go into town to get away from hotel thurs night the town is dead,as this is the main day for arrivals and departures.Taxi ride to town is 3euros if you dont fancy the 40min walk,or there is a bus stop outside.Scottish bar is gd for chilling and karaoke there was entertaining,the lighthouse was good for meals and also had good meal at chinese restaurant.We also had good time at the irish bar called the snug .
We also read the reviews but after we booked our holiday and I must say that i thought...well you just get some people that like to complain about everything and that shabby carpets and rusty baths wouldnt be enough to spoil our holiday..but it was a lot more than that ,It was the sheer rudeness and arrogance of the staff which you can't really get away from on an all inclusive holiday.
hello to the couple we met from Derby,Richard and Pat
Hope whoever reads this,reads it before they book occidental oasis!
FOOD..what can i say,you wont go hungry as there are chips at every meal,even breakfast and you can always fill up on bread and salad.It seemed to me that whatever wasnt eaten during lunchtime was chopped up and added to the rice at evening meal,the meals were beef stew at least four times in a week.We went to the grill for our anniversary meal and that was no better in fact my husband ate nothing at all!oh and tripe was also on the menu.If you want fresh orange juice then you have to ask a waiter and it costs 3euros a glass,but be prepared for a wait.
ENTERTAINMENT..this consisted of acrobatics,acrobatics and more acrobatics!no variation at all,the worst thing was that you knew exactly what was coming the second week.However if you have got children then this is probably the place for you as they were entertained and seemed to have a good time .The adult entertainment lasted for 45minutes and was usually over by 10.45 ,then the bar shut at 11.30 and lights out by midnight!!
STAFF..the staff at reception were faultless,really helpful and always pleasant but the same cannot be said about the rest of the staff RUDE is the only word we can think of..unkess you are spanish or a child you may as well be invisible.If they could get away with jestures rather than speakng to you they would.
TRIPS..we went to the meeting the morning after we arrived and we booked 3 trips which cost 372 euros excluding food.We did the caves,volcano and submarine safari.If you find steps a problem then the caves could be a problem as there are lots of steps and narrow spirally stairwells to go up and down and it is a 2km walk into the cave and 2km back some of which you have to stoop as you are walking.The volcano trip includes a ride on camels ,this would have probably been enjoyable if we could have eaten in the restaurant at the volcano and spent some time there.however we were at the volcano for probably 10mins max and then whisked away to grotty cafe for food.Submarine safari was well worth going on!not claustrophobic at all'definately best trip!
COSTA TEGUISE..If you decide to go into town to get away from hotel thurs night the town is dead,as this is the main day for arrivals and departures.Taxi ride to town is 3euros if you dont fancy the 40min walk,or there is a bus stop outside.Scottish bar is gd for chilling and karaoke there was entertaining,the lighthouse was good for meals and also had good meal at chinese restaurant.We also had good time at the irish bar called the snug .
We also read the reviews but after we booked our holiday and I must say that i thought...well you just get some people that like to complain about everything and that shabby carpets and rusty baths wouldnt be enough to spoil our holiday..but it was a lot more than that ,It was the sheer rudeness and arrogance of the staff which you can't really get away from on an all inclusive holiday.
hello to the couple we met from Derby,Richard and Pat
Hope whoever reads this,reads it before they book occidental oasis!
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- Date of Holiday:Jul 2008
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" This is simply the worst 4 star... "
Submitted By: Mr G McElroy
This is simply the worst 4 star establishment. When reception asked if we needed help with the bags and then offered to lend us a trolley we knew we were in trouble. The family room had an infestation of ants, the carpets were dirty and the furniture chipped and worn.
If you want an hotel where nobody clears the dishes between courses and then tries to take away unfinished meals, where only plastic cups are allowed near the pool with insects to share your room then this is the place for you.
If you want an hotel where nobody clears the dishes between courses and then tries to take away unfinished meals, where only plastic cups are allowed near the pool with insects to share your room then this is the place for you.
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- Date of Holiday:Aug 2008
- Board Basis:All Inclusive
- Tour Operator:Thomson
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Advice: Lovely area, great weather, very clean island.
Activities: