Thomson Majesty Cruise Ship, Thomson Cruises
Thomson Majesty Cruise Ship reviews
My wife and I have just spent seven very good days on the Thomson Majesty when it sailed from Corfu to the top of the Adriatic and stopped at various ports including Venice, Dubrovnik, and another three ports.
We are experienced “cruisers” having travelled with Cunard, Costa, and this was our third time with Thomson’s on a seven day cruise.
Having read some of the other reports, some of which we agree with but some of the other complaints mystify us.
Arriving at the ship is very well controlled without any major delay and we were taken to our cabin on the 8th deck and our luggage was already there waiting for us. This was the only disappointment for us during the seven days as the cabin which was meant to be a double was in fact a twin and was very small. I expressed our disappointment with the reception Team the next day and was told that the cabin was 10 square metres in size. They offered to push the two beds together to make a double bed, but I pointed out that it wasn’t the beds that were the problem but the small size of the cabin, and I said that 10 square metres is only approximately 6 feet by just over 15 feet. They made a note of our disappointment and the next day offered us an upgrade to a much bigger cabin at an additional cost of £120. I agreed to pay this as the new cabin was much bigger and the problem was solved. The Reception Team have to be congratulated for their friendly and quick help to solving our problem. Could I suggest that Thomson’s make it very clear about the size of the cabins as having to pay an extra £120 wasn’t the best way to start a cruise. This was the only slightly bad part of the cruise and it did not spoil it for us.
CABIN – After upgrading to a larger cabin this was very good. The bathroom/shower all always had hot water and was kept very clean – as was the rest of the cabin. The towels were changed daily and the pool towels were also changed daily. There was a fridge, hairdryer, safe and soft drinks available. No tea making facilities are in the room.
RESTAURANTS AND FOOD – There are two waiter serving restaurants which do not cost extra and the service was very good indeed. We used to eat at about 8 in the evening and never had to wait too long for a table to be free. If you just wanted a table for two, they would ensure you could have this, but we preferred to sit at a different table for six so that we could meet other passengers and we never had a dull table. The food in the evening is a six course menu if you wanted it and the choice and quality of the food was excellent at all times. Ample choice for the fussiest of eaters unless you were the type of person who just wanted chips all the time which you could always get at the self service restaurant.
There is a smaller bistro type restaurant which had an additional cost of £19 per person which we did not use, but we were told by people who did use it that the food was excellent.
The self service is a 24 hour restaurant which had dishes ready for you to make your own salads, and it had hot food as well which always had the chips for those who felt they need them. The quality was good and you could also have hot drinks at no extra cost.
ENTERTAINMENT – The entertainment Team was very very good indeed and was of West End standard every night. There was an early show at 8.30pm and the same again at 10.30pm for the late diners. Prior to the show there was a small band with two singers who again were excellent. Well done to all the entertainment Team for all your friendliness and excellent performances.
Other entertainment around the ship consisted of a Casino, various bars with either a pianist or another small band who you could dance to. During the day, if you wanted, you could join in various other games or displays put on the entertainment Team, or do as we did, just chill out on a sun bed after your visit ashore. No problem about getting a sun bed as they had a rule that if one had a towel on it for more than 45 minutes without being used, you could take it for yourself.
THE QUALITY OF THE SHIP – The Majesty is a smaller cruise ship i.e. not a block of flats on water and has 1460 passengers and a ratio of two crew per passenger. It is kept very clean on both the outside as well the inside, and in our opinion it did not seem to be looking “tired”.
CREW – All the Crew are very friendly and will always smile and talk to you if you want them to. Nothing was ever too much trouble for them
CONCLUSION – A very happy crew on a very good ship, and certainly meets all you would wish for even if this is your first time cruising – none of the passengers we met had any bad complaints about it which must mean something.
Hope this helps if you are worried about what you have read elsewhere.
- Holiday details: May 2013
- Advice: Make sure you know the size of your cabin.
14 readers found this review helpful. Did you? Yes
Cruised the Canaries over Easter and honestly had a fantastic time. This was our 4th Thomson cruise, our first time on the Majesty having already been on the Destiny and the Celebration and have to say that this cruise was excellent value for money.
Ship - a fabulous, happy, friendly, relaxed atmosphere. Spotlessly clean. Our cabin was on deck 4, at the back of the ship...were deffinatley not disturbed by any drumming, vibration or engine noises.
Staff - outstanding in every way!! From the "tidy up fairies" in your cabin to the bar staff and the restaurant waiters....can't do enough for you and so very happy to do it...without needing to be tipped!!!!
Restaurants - Buffet - plenty of choice...although do have to agree with others that was not always the hottest. lovely outlook at front of ship, but not the biggest of areas. Having said that, there was lots of room to eat outside if you wished.
- Pool gril - "fast food" ish type menu - burgers, hotdogs, chicken, jackets, etc lovely to sit in the sun for lunch.
- Seven Seas - let's face it...you're not going to get nouveau cuisine...but what you do get is very tasty, well cooked food served on hot plates in a lovely room with excellent and extremely attentive staff who make you feel very special. Never had to queue for a table although it did get busy around 8 pm.
Drinks - Ok...being honest...we like a drink so had the drinks package. Yes, we absolutely did get our money's worth...coffee's, soft drinks and alcoholic drinks all included...and no worries about a hefty bill at the end of the holiday. Was lovely to have branded spirits too...shmirnoff, gordons etc.
Cabins - yes, they are small but have everything you need - you're only in there to shower, change and sleep!!! The "tidy up fairies" are amazing!!!!
Entertainment - Great - all the staff worked so hard!! Something for everyone - from being serenaded by a violinist and pianist to karaoke.
All in all...had a great time, went to see some different places had fun meeting lovely people...isn't that what a cruise holiday is all about?
37 readers found this review helpful. Did you? Yes
Just returned from colourful coasts . Our first cruise, and we're hooked,dont take notice of any old winging from previous reviews....it WAS value for money!
The staff and crew were very attentive curtious and professional.
Our cabin 'maids' did a wonderful job,always cleaning.The dining was excellent.
Remember! This is'nt the QE 2 or Royal carabean! But it was'nt full of 'stuffy'people either.The entertainment team did a great job and were certainly entertaining,especially jack according to my wife .
We be will be re-booking with thompson soon.
Finally, thanks to our fellow passengers who shared our dining tables throughout the cruise. :-)
- Holiday details: Apr 2013, Booked Independently
- Advice: dont be shy,mix
17 readers found this review helpful. Did you? Yes
i have just returned from a weeks holidayon this ship and have dubbed it the holiday from hell.it was like going to butlins holiday camp the ship was full of children nothing against them but a cruise is not the place for them.
at the end of the cruise i fell ill stomach pains,the doctor came gave me an injection and told me to get some fresh air before i could do this i was sick everywhere.another doctor came sent me to hospital.thomsons took me off the ship put me in a taxi and sent me to hospital.that was the last i saw of anyone from thomsons [no help no cards no money]then my troubles started had to pay for hospital hotel airfare home never again with thomsons.
- Holiday details: Apr 2013, Booked Independently
- Advice: dont go on it
1 reader found this review helpful. Did you? Yes
Booked this cruise with a friend for an Easter getaway without our other halves. We have both cruised many times, with P&O, Royal Carib, NCL, Costa etc. so weren’t expecting a lot from Thomson Majesty due to previous reviews. How wrong we were. Our inside cabin (4109) was very spacious and had lots of hanging space and was kept spotless by the cabin staff.
Entertainment – We watched the shows every night and even though they aren’t like the big west end shows due to the size of the stage, the singers/dancers were absolutely amazing, doing two shows each night and working so hard. Even the resident band Muzic Unlimited were great (girl singer fabulous voice). There were other things going on if you fancied quizzes, karaoke etc, but we never went to these.
Casino – Quite small, but we had some really good nights with Mercy the croupier. Also it is non smoking which is great for us non smokers.
Food – First night we arrived too late to eat in the formal dining rooms so ate in the buffet. A little disappointing as it was not as hot as it could have been, but during the daytime there was a massive array of different options, as well as the Chefs specials which included such things as stir fry and tacos. There was also a grill at the back of the ship for burgers etc. Afternoon tea was served each day as well (the scones with jam and cream were fab). In the evening, as there were only two of us, we were shown to a different table each time, which was a great way to meet new people. The food in the formal restaurant was really good. The steak was cooked to perfection and the fish dishes were really tasty and always piping hot. Never tried the bisto because food was so good anyway.
Drinks – We opted for the drinks package, which included most of the drinks on the menu including cocktails. We like a bottle of wine with our evening meal, but on the package you can only get it by the glass but the waiter came around all the time topping our glasses up and we were well looked after.The drinks service was so good and we never had to wait for for service. The drinks package finishes at 2.00am and one of the waitresses always used to come and find us at 1.55am to make sure we had a drink. Now that’s service for you. There are also happy hours in some of the bars.
Staff – as stated before, I have been on many cruises, but the staff onboard have to be the most friendly and helpful I have ever come across and they actually looked as though they were enjoying themselves. As the tips are included in the fare, we didn’t expect the staff to be so enthusiastic. (Look out for Luv the drinks waitress, she was hysterical).
The only slight downside, is that there are only 2 jacuzzis and both seemed to be filled with children most of the time. They need to make one an adult only.
Please don’t be put off by bad reviews as we would definitely cruise with Thomson again based on our experience.
- Holiday details: Apr 2013, booked with cruise circle
- Advice: Just enjoy it all
9 readers found this review helpful. Did you? Yes
Just back from the canaries colorful coasts cruise. Staff were so friendly and helpful. The main stars were Lorenzo and ayu in the bar on the fifth deck. William on the bar on the sixth deck. Grace on deck ten and also luv and Dianne. They made our cruise so special and happy. Got off at morocco to see walled citadel. Scary Thomson reps don't accompany you. It was locals one had a gun under his kaftan very scary. They get you into the souk and corner you so that you end up buying something to get out. Won't go on this ship again. Cabins tiny. Towels old and Grey looking tv ancient. Cabin crew so attentive even and helpull. Lots to eat but some areas look very tired. Mmc1
Did you find this review helpful? Yes
Just returned from our first cruise. Was very worried before after reading some of the reviews but could not fault the experience at all. All the staff were a credit to Thomson and nothing was ever too much trouble. The food and entertainment was first class . Loved the sail away party. The cabins were spotless cleaned twice a day and the decks were constantly being painted and cleaned Would definitely consider another Thomson cruise. Well worth taking out the drinks package.
19 readers found this review helpful. Did you? Yes
Spent New Year on what is laughably called "Majestey" I doubt even a scap merchant would want this apology for a ship. Cupboards, cabins, tiny with grubby linen, lack of space generally and tiny wardrobe. Food up to the standard of a posh Little Chef with waits up to an hour and a half for a table. Entertainment fine but in very uncomfortable conditions reminiscent of a Bing Hall. Worst feature was the ear shattering noise and bone shattering vibration in our cabin absolutely unbelievable. Offered £626 compensation voucher by Thomson but refused will never holiday with them again. After sales service appalling. Have been on many cruise lines and rated them all, most no more expensive. If you like cross channel ferries this is the ship for you
- Holiday details: Jan 2013, Booked Independently
- Advice: Use another cruise line
5 readers found this review helpful. Did you? Yes
Just returned without going very far. Thomson said it was too rough for ship to sail up to Madeira, the place we and many others were most looking forward to. We wasn't told directly or given a reason or apology. Why were other ships changing their itinerary or reversing them and Majesty was spending 3 days in Gran Canaria then returning back to Tenerife ?? Aida Sol was moored in Las Palmas for possible the same reason - but changed it route went to Lanzarote and Fuerteventura and the start and then went up to Madeira last.
The ship is showing the sighs of 20 years cruising the reason NCL passed it on. Our cabin was upgraded ( can't imagine what the others are like ) said to be outside! But on 7 deck with running track outside our room, people smoking and other things outside our window.
Food is pretty poor and I've seen other people's comments saying that found it ok, but I've been on cruises where every nights meal is special, al a carte. Perhaps I was being over optimistic but as we had so much to ashore we chose to eat in one of the many fine restaurants ashore.
Entertainment was okay, in fact as always most of the staff made an effort. I have seen the comments on one review about the " tips". Most of these people come from very poor backgrounds doing a job they don't really when to be doing, thousands of miles away from loved ones for a few pounds a day. Tips make up much of the income most of which is sent home. Tip less cruises don't help their plight and I'm sorry to say they may give better service if they thought that tips were coming.
Summary - The weather is an act of God and Thomson's can't change that, but they could change their schedule, their attitude and their ships?
- Holiday details: Mar 2013, Booked Independently
- Advice: If you have already booked make the most, pre tip the waiter eat in the French Restaurant or ashore - take sandwiches
5 readers found this review helpful. Did you? Yes
We have just returned from a week in the Canaries on Majesty. We are seasoned cruisers having done 15. Having read some poor reviews we left home with some trepidation. I am pleased to say that our fears were unfounded. We did get of to a bad start with our flight. We had the worst legroom I have ever experienced on our outward flight. I can only put this down to the age of the plane, Thankfully we had a better experience coming home. The transfer was about an hour but went ok. The ship is in good condition. Our cabin was small but adequate. With regard to food whilst we found the main restaurants very modern and airy and the service good we simply prefered the food in the buffett. There was always great choice. The ship never felt crowded. It has lots of sun deck space and also many bars and sitting areas. We never had a problem sitting wherever we wanted. The shows were very good as was the day time entertainment. What makes Thomsoms stand out though is the staff. We have done 2 crusise with them and the staff are definately the best and freindliest we have come across. Our holiday was fabulous value for money and we will definately cruise on the Majesty again.
- Holiday details: Mar 2013
- Advice: Relax. Take things in your stride. No need to rush for anything.
18 readers found this review helpful. Did you? Yes
Apprehensive prior cruise having read reviews even before the tragic accident involving 5 crew members. From arriving at Tenerife airport we were meet by Thomson reps & shown to our bus. The transfer to the ship was fast & efficient. It is a old ship ,but pleasantly with old values.We cruise annually & have noticed cut~backs in recent years especially in restaurant/ buffet. Not on this ship ,it was excellent.The ship has some of the friendliest crew we have come across.The entertainment was excellent,only let down we thought by the pianist in the Rendezvous bar who appeared tired & bored with his job.The guest UK comedian Phil Doyle was superb & was very approachable & friendly with passengers.The crew concert was very funny & entertaining as were all the main shows. A special shout- out to our restaurant waiters James,Bong& Randy also bar waiter Jo Jo.
Having travelled with most of the 'big' cruise lines this was our first time with Thomson.would we do it again? YES!
As already stated the ship is old, cabins small& basic but we had a superb time .2 tips, use a debit card for on board spending since a 2.5% charge applies for credit cards. Also try to get a drinks package
John & Sharon
- Holiday details: Feb 2013, booked with Thomson
- Advice: V
24 readers found this review helpful. Did you? Yes
Small clean ship but not as good as as Thomsons cruises used to be. We have been on 40+ cruises so know whats what. Food was good, waitors not the same smiley philipinoes as before, they were trying to hard and falling over you to get the tips. JD he is still the same old lad trying to mimick the Geordies and Scotch and performing his tricks. The pianist called Wally is a proper Wally cant sing for toffee he was a disgrace sounded as if he lost his voice it was horrible.Shows not up to the usual high standard. What we noticed that the air con is cold throught the ship causing a lot of caughing. Our cabin was quiet but small which was on on deck 6 and the girls who looked after the cabin were fantastic. Dont think I would go on Majesty again, for a few pounds more go on a better ship. Good cruise for beginners then they will see the difference when they move to bigger and better ships.
- Holiday details: Jan 2013, booked with Thomson
- Advice: pick cabin wisely
10 readers found this review helpful. Did you? Yes
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Check out these recommendations in ports for upcoming itineraries
- Try to dine around 7.30pm then you wont have to wait on a table. - by Linbob
- If you like a drink, buy the drinks package. You will save a fortune - by Andy Mills
- eat in self service restaurant food was better there - by Amanda1
- Get round everything on the ship. If you are not a big walker, take advantage of all the things happening on the ship. Check the Cruise News for times and places of fun activities! - by Jordane Keddie
- Plan to eat before 7.30 if you want to miss the que at the 7 Seas restaurant. - by Terry Kershaw
- get into dining room before 7 45 and get to theatre after dinner to get a seat - by EddieC
- Eat in the Four Seasons and sunbathe on Deck 9 as Deck 10 gets too busy. - by Mull
- Get on level 6 or above cabin mid ships to keep engine noise levels to minimum. - by d kilbee
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