Thomson Majesty Cruise Ship, Thomson Cruises
"Just returned from our first cruise, the Adriatic Explorer. We had an outside plus cabin on deck 3 which, though small for a family of four, served our purposes and didn't mar our enjoyment of the cruise. The cabin stewards (Angela and Med) could not do enough for us and dealt with any queries with the maximum responsiveness and efficiency. The daily pool towel animals they left were a nice touch too.
We tended to eat in the buffet restaurants, as it's easier to find something for the whole family and could not find any problems at all. Others have said they found the food to be not hot enough but that certainly wasn't the case with us. The bar staff and waiters were all first class and we even tipped a couple of them for outstanding service.
The entertainment was also top notch from the cruise director downwards. There is no way you could get bored on a Thomson cruise ship as there is always something happening. All of the entertainments crew very friendly and sociable and, again, couldn't do enough for you. We generally spent our evenings doing the quizzes (always a good laugh), then either the game show or one of the shows in the Jubilee Lounge.
The choice of ports to call at was also really good with perhaps the exception of Koper in Slovenia. Unfortunately, it was a Sunday when we called there and not a lot was open. Venice, Zadar and Dubrovnik were all magnificent but, for me, the best call was Kotor in Montenegro - an absolutely stunning harbor and the sail in was truly magnificent. I don't think I've ever seen a more naturally beautiful place.
All in all, a fantastic cruise for our first one and we have already booked our second for next April."
- Holiday details: Aug 2014, booked with Planet Cruise
- Advice: Book a plus cabin if you can - the extra space is worth it.
3 readers found this review helpful. Did you? Yes
"Our first cruise and will not be our last.
Yes the ship is quite old now but everything was clean and tidy. Food very good and plentiful. Drinks package booked early was fantastic value.
Mainly ate in Seven Seas. Rock and Matt were fantastic as was our wine waiter Sanjeev. They made every meal special!
We did an excursion every day, enjoying Lake Bled in Slovenia, Zadar in Croatia where we had excellent guides. Our personal favorite however was Kotor in Montenegro, the sail in and out is not to be missed.
Evening entertainment was excellent. The trick is to eat at 6.15-6.30 and afterwards go straight into theater to get a seat
Yes Corfu Airport leaves a lot to be desired but the lasting memories will be of the great time we had on this amazing holiday."
- Holiday details: Jun 2014, booked with Thomson
- Advice: Savour evry moment, it goes too quickly
9 readers found this review helpful. Did you? Yes
"Just got back from a week on Majesty
Fantastic holiday staff extremely helpful..food a little cool for my liking but that's personal choice,
The ship is great and the shows first class.
The only downside was ..the cabins on deck 3 are rather small and not enough wardrobe space...but after all you don't spend your days in the cabin.
You sleep in it and get showered and changed...excellent shower
So don't worry about some of the reviews ...but ...we are all entitled to our own opinion
I thoroughly enjoyed it ..
11 readers found this review helpful. Did you? Yes
"As a 21st birthday for myself, my mum and dad decided to treat us all and go on a cruise in May of this year, having never cruised before we were all apprehensive prior to our holiday.
From getting off the coach at Corfu port until leaving for a home a week later everything was seamless. We have a fantastic holiday, so much so that we came home and booked another cruise on the majesty in August this time doing a different itinerary.
Our cabin was situated on deck 9, room 907. We have a junior suite with a balcony which was fabulous as we have no idea that we would have one. Our view was completely unobstructed, however the cabins next to us both had obstructed views.. saying this though the passengers on either side of us still seemed to get fantastic views and didn't seem put off by the lifeboat.
As mentioned in other reviews the ship is old but nevertheless still a great one! We could not fault the cleanliness, although tatty in some places this is expected due to the age of the ship. However I was not put off by this.
The food on the ship was fantastic, our personal favorite was the seven seas, as there was a fabulous atmosphere every night at dinner with plenty of laughing and the opportunity to meet new people each night. The food in San Marco buffet restaurant was also great + afternoon tea at the Cafe Royal buffet is a must. There is plenty of choice and food to suit everyone taste. My dad is gluten free and every morning and night he was given gluten free bread to accompany his meal, each night my dad was also given the next days menu so he could choose what he wanted and a gluten free option would be made.
The entertainment on the ship is ok, however we preferred to spent our evenings on deck 10 with friends we had made, the bar staff were also great JD and Aya and provided us with laughs every night. When we were on the ship there was a guest comedian, who was hilarious. There is plenty of entertainment during the day also.
The excursions offered on board where quite expensive, we paid for the cable car tour in Dubrovnik however we felt it was very rushed and we didn't have enough time to explore. My advice is to do your own thing rather than tours.
Our housekeeping staff were absolutely fantastic (Anthony and Rocky, they could not do enough for us and kept our room spotless.
All in all we had a fabulous time, some people have complained previously about the Majesty being shabby and tired, however we never experienced this. The dress code is quite casual (men have to wear long trousers at night) and suited us fine."
- Holiday details: May 2014, booked with Thomson
- Advice: Do your own trips and book early to get a free drinks package!
11 readers found this review helpful. Did you? Yes
"Just returned yesterday from a brilliant week around the Adriatic and as a frequent cruiser I can honestly say this has to have been my best yet.
We found the bar staff on deck 10, especially Omar who could not do enough for you, nothing was to much trouble for any of the staff and all deserve 10/10.
The staff on reception very helpfully and very polite and my very small query was dealt with within minutes.
Leroy who was the maître'd is in the perfect job, and he even recognized two lady's wearing the same dress on Captains night and made sure they were seated opposite sides of the dinning room as not to cause any embarrassment. To me I thought that was a lovely thing to do and neither woman knowing about the other.
Our cabin was on deck 3 outside plus and it was lovely, flat screen television and a good hairdrier, which does make all the difference to a woman. The shower was very powerful and constant hot water, air con worked well which was very much needed on this cruise. I would recommend outside plus just for that bit of extra room.
We could not complain about the food as there was too much choice for there not to be something you did not like.
All in all brilliant cruise and already booked our next one."
- Holiday details: Jun 2014, Booked Independently
- Advice: Eat in the 7 seas restraunt on the evening for a special experience.
12 readers found this review helpful. Did you? Yes
"this should be marketed as Thomson friendly cruise ship all staff treat you as long lost palls, spotless, great food,great ports, entertainment team - just okay petty team leader a diva and team follow, they don't mix with passengers shows need an upgrade, but had a great cruise."
- Holiday details: Jun 2014
- Advice: just relax enjoy as omar (barman) says chill
7 readers found this review helpful. Did you? Yes
"This is the first time we have cruised with Thomsons.
The health and safety on board is disgusting.
My Mother 84 and my sister with learning difficulties had to slide down 4 flights of stairs on her bottom as no staff to help her when the alarm went off in the middle of the night as the engines had broken down in severe weather conditions. We had to get to the muster station on deck 7 from deck 9. There were signs on the lifts saying not to use them.On arriving on deck 7 athe muster station there were only the one or two staff passing through to advise all was OK.We then had to find staff to get back to the room as the lifts were not working still when we were told all was OK but difficult to establish really what had happened we had little information and no real apology as to what the real problem was.When returning to the deck the smell of Diesel was disgusting.
Many staff were terrified also by the experience and they didnt seem to know what was going on when we first looked into the corridor of our deck from our room, wearing their lifejackets and running around confused.,No staff again were able to help us decend the stairs. I was actually told by one member of staff that there had been a fire.
On reaching the room back on deck 9 ,I then repeated my previous requests to remove the big glass table that had we have fallen and my sister also has severe vertigo could have proved fatal.After 4 requests it was removed but the glass put under the bed, bearing in mind the extremely bad weather could easily have slid from under the bed and smashed.
The following night my Mother and sister were severely sick, I asked the medical center to visit them in our room.
My Mother stood up when they arrived and fell on my bed and the bed collapsed, the ship was really rocking. After my Mother and Sister had both been put on a drip we were advise the cost, fortunately My Mother and sister were insured but the cost of the drips were as follows, My Mothers total cost, 627.00 pound my Sisters total cost 629.00 pound we were told there was 500.00 excess to pay and they would charge us on board then we would have to take up with the Insurance company. Outrageous and we are still waiting for a refund having had the cost taken out on our final on board Bill.
As a matter of fact on contacting the Insurance Company (the Medical Center had advised they had contacted the Insurance Co, while we were on board and seen all our papers)and I had also shown to the Medical in the Insurance company's brochure the excess was only 60.00pound each with the Insurance Company so my Mother a pensioner of 84 years is still out of pocket by 500.00 pound.
Thomsons have now stated that the Medical Center were independent from the ship but Thomsons quickly took the 500.00 pound on our final bill and as I pointed out we had booked with Thomsons not the Medical Center direct.I also pointed out the Medical Center was on their ship so should take some responsibility.
It seems to me all Thomsons are bothered with is making money from passengers while no real concerns for their customers.
I have written to Thomsons 3 times since the end of the cruise and filed a complaint the day after the engines broke down filling a form in on board with a member of staff.
This was all very stressful and the reply I have had from Thomson is a very weak apology and on them contacting the staff on the ship are satisfied all was done in the situation!!!
I AM OUTRAGED AND THE HEALTH AND SAFETY FOR ELDERLY AND DISABLED PASSENGERS IS APPALLING!
I have responded again to Thomsons after their third letter of response.
They should not get away with it.
We have never had any problems with the 5 other cruise company's we have sailed with in the past.
- Holiday details: Mar 2014, Booked Independently
- Advice: Second class
9 readers found this review helpful. Did you? Yes
"If you have never cruised before give it a go you don,t know the difference, If you have cruised with other lines don,t bother as you will be truly disappointed.
We have just returned on April 3rd from 14 nights on " Thompson Majesty" we were allocated cabin No. 828 which was very small virtually no wardrobe space and a small space between two single beds. Dress codes are ignored as vests and shorts are accepted in Buffet eating areas. The "Show Lounge" is not comfortable that is if you can get a seat which proved not to be easy. There are almost no announcements as to arrivals at Ports of Call, Weather conditions etc. The general alarm activated in the early morning hours but no information was given as to the problem. Entertainment ,the Resident Group were good but guest artists pathetic ( i.e. has been ) All the staff on board were very good but that could not compensate for the downsides.
So sorry Thompson it's a " NO " from us."
17 readers found this review helpful. Did you? Yes
"Our first cruise and it was brilliant. The service we received from the crew was second to none, they were all very helpful, hard working and efficient which in turn made everything run as smooth as clock work.
Our cabin was 3 berth outside on deck 7 and was plenty big enough for us, it was clean and had lots of storage space. The bathroom was well equipped. Towels and bedding were bright white. The cabin staff were great and did a very good job.
Food was of a good standard and available 20 hours a day...hence I gained 1/2 stone! Tables were kept well being cleared very quickly even a busy times.
Entertainment was smashing with a variety of quizzes, shows and music to choose from.
Nothing seemed to much trouble for any member of the crew and it is lovely to see so many people enjoying there jobs.
We didn't pay for any excursions as we made our own way around when we docked. Lisbon was our first stop and we got on a hop on hop off bus for €15 each. This was great value for money and we got to see everything we wanted to however when we got to Cadiz we did the same thing it cost us €17 each and was far from value for money as the city is much smaller so is easy to do on foot if you are able. Casablanca is one to watch, although the mosque is beautiful and a must see be very careful get a price before you get in a taxi and watch you bags.
We have traveled a lot and stayed in many hotels but for value for money this one takes the biscuit.
Will 100% book again."
- Holiday details: Mar 2014, booked with Thomson
- Advice: Relax and enjoy you time on board unfortunately it won't last for ever, take something warm to put over your shoulders in the evenings
12 readers found this review helpful. Did you? Yes
"We ventured on our first cruise, on the Thomson Majesty, and loved it! We had an outside plus cabin for 3 and found it nice and roomy- and spotless. The crew were brilliant-so too the meals.loved the evening shows, very professional.The wife had a fall in Rome, and Daniele the tour guide even texed the ship to let them know. All the tours a little pricey but very good.Have booked to go on Adriatic explorer this year on the Majesty- can't wait!"
28 readers found this review helpful. Did you? Yes
"First time cruisers, really enjoyed ourselves, ship nice and clean, staff were fantastic, couldn't do enough for you, always
Had smiling faces. Food, so much of it, two restaurants with waiter service, visited bistro one night well worth the extra money fantastic food. Entertainment excellent, amenities sauna, gym really enjoyed these, cabin compact but had everything you need inside, always turned down at night with chocolate on the pillows and towels designed into shapes really lovely touch. Only downside was Thomson tour to Jerusalem/Bethlehem to rushed, didn't see everything, so I would take a taxi outside shop and negotiate a deal."
- Holiday details: Nov 2013, Booked Independently
- Advice: Everything was perfect could'nt find fault
- Good For: , City Breaks
8 readers found this review helpful. Did you? Yes
"We have just returned from a Thompson cruise and stay on The Majesty and after being really worried as I am not a good sailor, I have to say it was totally amazing. In fact this was our first cruise and friends had suggested the Adriatic Explorer was a good one to start on because it is so flat calm. From the minute we boarded the ship we started to relax, the staff throughout the ship were incredible and made it such a great atmosphere. As I am Gluten Free at mealtimes I was given the menu for the next night and then they adapted it for me. The chef even made my own Baked Alaska! I never expected such quality food or treatment. I loved the fact that staff were at every eating place with anti bacterial bottles ready to zap your hands as you went in, this gives you a great sense of confidence in the ship and its standards.
Visiting Venice amongst all the other lovely places was unforgettable, we had a great day site seeing and when we arrived there mid morning it was very busy in St Marks Square but returning there at lunchtime it had calmed down a bit. We walked everywhere from when we left the ship, the river boats looked so packed and we thought we would see far more by walking about. We really loved it and would like to go back one day; people we met on the cruise had been several times to Venice and always found something to do there. When the ship sailed in the evening, two of the ships classical singers sang 'Andrea Bocelli' and that was wonderful and it felt really emotional. I am not really into classical music but I love 'Bocelli' and it would be hard not to be moved by the sail away.
Returning to the cruise itself, it is incredible value for money [especially if you book early and get a cheap drinks package deal] and we could not fault it in any way, in fact we have already been and booked again, trying another ship this time in another region. People on the cruise said that Thompson are great because you don't feel out of place wearing a smart cocktail dress or top and trousers. Obviously the men wouldn't wear T shirt and shorts for dinner but that is common sense really. Apparently some of the other cruise lines insist on a dress code [jackets for the men in the evenings etc. We prefer a more relaxed approach which is not to say 'tatty' at all.
There really is something for everyone and music wise too, from piano/violin, to modern pop and classical. One night after a show I suggested we go and look at the disco/nightclub, it was so good we stayed and danced for a while.
I have reviewed the hotel we stayed in Corfu separately for the second week [Louis Grand Glyfada] incidentally the organization and transfers from plane to ship to hotel all ran really smoothly."
- Holiday details: Sep 2013, booked with Thomson
- Advice: If you have flatish suitcases take them [ours were too deep] , they are better as they will fit under the bed to provide more space in the cabin.
35 readers found this review helpful. Did you? Yes
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