Reviews of Riverside Mountain Lodge, Fernie, Canada

I note the previous two comments...

Overall Rating:

10/10

Board Basis:

Full Board

Date of Holiday:

Jan 2008

Tour Operator:

Crystal

Submitted By:

Mr Andy Griffiths

Comments:

I note the previous two comments regarding this chalet and don't doubt their accuracy.



What I feel is important to note for anyone renting a chalet is the importance of the chalet host. Most people are there for the skiing and all they want is a clean warm place with good food.



WE HAD A FANTASTIC HOST!!!



That's why we have given this a 10 rating. Julie our host was a delight. A young girl who took pride in what she did and did it very well. Our rooms were cleaned every day, breakfast was always on time, and the evening meal was hearty and well cooked with a nice variety available. As for the afternoon home baked cakes and biscuits, well all I can say is Mmm loverly :-)



Our Crystal rep was Chris (Julie's partner) who also did a great job and helped Julie out in the chalet as well. The only thing with Chris is that he needs lessons in how to switch the dishwasher on??



Chalet holidays are all about atmosphere, we had had some good ones in the past and some not so good but this is right up there with the best so thanks to Julie and Chris for making our holiday special - Oh and the powder helped as well!!!



All in all a Bonza holiday (sorry Julie if you read this Ha Ha).

I too stayed in the chalet...

Overall Rating:

6/10

Board Basis:

Full Board

Date of Holiday:

Mar 2006

Tour Operator:

Crystal

Submitted By:

Mr S Derby

Comments:

I too stayed in the chalet Riverside and paid a similar price to one of the previous reviewers and agree with what he is saying about the food being bad the chalet not being cleaned and the chalet girl being inexperienced.



But then again, we had a two week holiday to a top Canadian resort on a chalet board basis with flights and transfers for under a thousand pounds what on earth were you expecting?!



I looked at it as a bed and a flight for a bloody good price.



Anyone with a high expectations of chalet Riverside I suggest you pay a lot more money and stay some where else.

Myself and four companions...

Overall Rating:

1/10

Board Basis:

Full Board

Date of Holiday:

Feb 2006

Tour Operator:

Crystal Ski

Submitted By:

Mrs K Preece

Comments:

Myself and four companions stayed at this Chalet for 2 weeks at a cost of £894 pp. The board basis was fully catered.



The food was of a very poor standard, badly prepared and most of the time inedible. There was not enough cutlery, to go around. The Chalet was not cleaned often, the bathrooms were never cleaned, the kitchen was filthy, plates glasses cutlery all not washed properly, the floor was so dirty that you were walking on food scraps if you went in there, there were no locks on the room doors and the Chalet itself was frequently left unlocked and unattended.



We had to make our own tea, coffee, toast, beds, the promise of cakes and coffee in the afternoon was hardly ever delivered usually it was a few custard creams left on a plate. We have photos if anyone wishes to view. This holiday is advertised as a Luxury holiday, its far from that. We had one inexperienced girl looking after 12 guests. It was appalling and I don’t recommend anyone to stay there.