Gullivers Hotel

4 star
12a New Steine, Brighton BN2 1PB, United Kingdom
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8 / 10
124 reviews

124 traveller reviews of Gullivers Hotel

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Traveller rating

Brilliant
49
Good
40
Average
15
Poor
16
Awful
4

Rating by feature

Room
7/10
Service
8.5/10
Value
7.5/10
Cleanliness
8.5/10
Location
9/10
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No No to Gullivers by Cia038
4 / 10

I read good reviews about this hotel so decided to give it a go.

Location is good easy walking distance to all the attractions and is on a quiet street.

I would call this hotel a B&B. First of all they make you pay in full on arrival and was then informed that breakfast was between 8 and 9.. shock horror for me, so didnt get to try the breakfast.

The room we stayed in was clean and reasonable though the view of scaffolding outside the window was not the best. The first sign of disaster was the noise coming from the toilet it persisted the whole time we stayed.

We had dinner in the restaurant and the staff were lovely and friendly and the food was top class.

The bed was very uncomfortable too soft and woke up sore and to the noise of plates banging for breakfast. Come 9 drilling and banging started by work men it was really loud.

The thought of spending another night at the hotel was depressing me and ruining my holiday so I went and booked another hotel with a beautiful sea view.

We did not ask for a refund and the staff did seem very upset that we were not happy and even said that they would not let the workmen start work until after 11 but I just wanted out of there and I doubt I'd ever be returning.

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Lovely weekend by YorkshireBroads
10 / 10

I went with 5 other people and we all thought our rooms were comfortable, breakfast excellent and the staff helpful and friendly.

We had a difficult journey and wrere greeted on arrival with Pimms and lemonade which restored us completely.

The location is excellent for the beach, pier , the Pavillion and the laines.

A really good weekend

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Good location by Bournemouthwombat
8 / 10

Great location, very quiet side road but 2 minute walk to sea front at the bottom of the road, and very near the pier and the sea life centre.

The staff were very friendly and informative about the area, nothing was too much trouble. The breakfast was excellent. The choices were full English, vegetarian, vegan, continental (pain au chocolat, croissant and baguette) or pancakes. Coffee refills were offered, they also served tea and hot chocolate in generous quantities! Breakfast was served until 10 at weekends and 9 on weekdays (the continental breakfast could be ordered later than this).

We had a triple room for 2 adults and one child aged 11 (one double bed and one single). The room was on the top floor (it would be unsuitable elderly infirm or disabled guests as it was up approximately 5 flights of stairs, there was no lift), it appeared to have been recently decorated. However, the bathroom was miniscule and the wash basin was in the bedroom. The bathroom needed refurbishment, the shower was hot but very noisy when switched on. The toilet flush lacked a bit of power! Although we we up on the top floor the view from the window was obstructed by part of the building.

There was a complementary tea and coffee tray in the room and some toiletries in the bathroom. The tea and coffee sachets and toiletries weren't replaced daily but more were given on request. The room was cleaned daily and the beds were made.

There also was a hairdryer in the bedside cabinet drawer. The room was also equiped with a small flat screen TV which had all the freeview channels but didn't have a remote control. There was also a phone in the room and a small room service menu.

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very disappointing by Patsy34
4 / 10

My boyfriend booked a night in this hotel recently as a midweek Valentines getaway, he told me that the rooms looked really nice on the website, however, I did not check the website out before we went. When we arrived at the hotel I thought the location was great, right by the beach front and the hotel looked nice from the outside. We were greeted by our French host who was most welcoming and very hospitable. We were given a map and told some of the best places to check out and see, and some bars for the evening. I was very impressed by the way we had been greeted and looked after and was now looking forward to seeing our room. We were shown to our room on the third floor and as we entered I tried to hide the disappointment from my boyfriend. The room was incredibly small and dingy and was poorly furnished. The bathroom was very claustrophobic and I had to keep the door open whilst showering as I felt so enclosed. My boyfriend explained that the rooms did not look like this on the website. I also found a dirty sock on the floor by the bed left from a previous occupant............ nice! That night we both had the worst night sleep ever as the bed was so uncomfortable (two singles pushed together) and the mattress was so old and squidgy. The pillows were equally as bad. When we woke in the morning we both felt like we had not had any sleep!

When we got home I thought I would have a look at Gullivers website and was gobsmacked to see the pictures they had used to advertise their rooms. They were literally nothing like what we had got. I believe it is either another hotel or they have refurbished one room to use for the purpose of the photos. We then went on to read the reviews, and what we read confirmed our experiences, other people felt exactly as we did.

I now wish we had read the reviews prior to booking this hotel, and we will be doing so in the future, as the consensus was too great to be wrong.

This hotel should be investigated for false advertising, and misleading the public. I believe that the owners are very deceptive as they compensate by being overtly friendly and hospitable in the hope that the guests will value this more than what their rooms are like. (This is obviously the case when reading some of the reviews)! We will definitely not be returning or recommending this hotel to anyone we know.

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