Heronissos Hotel

, Hersonissos
3 star
14 Filonidou Zotou 70014, Hersonissos, Greece
hotel photo
il biliardo in piscina affittatevi il QUAD view from our room
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Heronissos Hotel Reviews

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Ok, made the best of it, wouldnt go back
4 / 10
Sep 2011, girly break

Food -ok, basic breakfast. caters more for those eating continental breakfast. Room- was put in the annexe, dreadful looks like a prison. Explained my dissatisfaction, offered to move us, moved to a 2 bedroom apartment which was great. although shower was very small, cold... more

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Starving for a week
2 / 10
Sep 2010, jade

We was starving !!!!!!!!!! Food: me and my child and aunty went to the Heronissos hotel never again the food was horrible saled everyday for Conternental breakfast:saled,cheesse,egg,est no toast for lunch:pasta everyday some chips and at evening meal was a lovley homemade... more

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Typical All Inc Hotel abroad
6 / 10
Jul 2010, Brian

2 readers found this review helpful

When we arrived as 4 pairs, we expected 4 double rooms.What we actually got was 2 apartments.One was an actual apartment with two bedrooms,the other was a 1 bed apartment with a lounge where the 2nd couple would sleep.So one couple would have to through the 2nd couples room... more

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Ignore all the bad reviews!!! This place is great
10 / 10
Jul 2010, Minty

5 readers found this review helpful

We were a little worried after reading the reviews for this hotel but are pleased to say that they were unfounded. We had a fab week here, the room was clean and maids came everyday to change towels etc. The hotel itself although a little older was kept immaculate and the... more

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Ummmm, could be better...
4 / 10
Jul 2010, Gwyn

2 readers found this review helpful

Well, myself, girlfriend, my friend and his girlfriend went as 2 pairs. We got to our hotel at 2am and the receptionist who was very friendly told us our 2 rooms were very big with a door in the middle, so we assumed they were 2 en-suite rooms with seperate doors to get in... more

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unacceptable
5 / 10
Jul 2009, bignell.dawn@yahoo.com

3 readers found this review helpful

This was my first time in Crete/Grecce and also my Honeymoon. We had requested that we would like a room near the pool and that we were Honeymooners-when we arrived we was show to a room facing a brick wall. We asked to change rooms and they said there was only one room... more

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hotel looked ok but had cockroaches...
2 / 10
Jul 2008, Ms Lisa Griffiths

1 reader found this review helpful

hotel looked ok but had cockroaches in our room. no childrens pool or anything for kids at all. The food was horible and the booze was well cheap. Was ment to be all inclusive but you had to pay for snacks at the bar and the only thing they did was toasties ham and cheese.... more

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Down as a 4 star more like a 2 star....
4 / 10
Sep 2007, Mr A Kneath

Down as a 4 star more like a 2 star. Food awful, staff very rude. Would not advise anyone to stay here. Rooms are small. Only good thing I can say there is a cafe next door which serves good food. They have no entertainment but they have a bbq which they ask for to pay... more

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Do not go to this hotel! Food is...
4 / 10
Jul 2007, Miss Jdb Burnell

Do not go to this hotel! Food is disgusting and definately does not cater for English people. I went with a group of friends and we only ate here a couple of times as the food was so disgusting. I lived on the pasta every time I went to the restaurant, and then that was... more

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Upon arriving at our holiday...
8 / 10
Jul 2007, Mr M Thompson

2 readers found this review helpful

Upon arriving at our holiday destination we were greeted well by the hotel staff who dealt with us in a timely and helpful manner, not only just assisting us to get to our rooms, but also, as there were 4 of us, the option of sharing a 4 person apartment. The rooms... more

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This place boast of being a 5 star,...
1 / 10
Oct 2006, Mr J Burns

This place boast of being a 5 star, what a laugh it is no more than a 2star. The food is absolute rubbish, the rooms are a disgrace, and the staff do not care in the slightest the dining area has to feed over 400 people in an hour, horrendous. There are no snacks available... more

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I have just spent two weeks in the...
1 / 10
Aug 2005, Miss F Hill

1 reader found this review helpful

I have just spent two weeks in the Hersonissos Hotel. Due to the official four star rating the hotel has I was expecting a luxurious and relaxing two weeks in a beautiful hotel. This hotel barely even scrapes a one star. The list of complaints myself and partner have had... more

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If you expext a 4 star hotel - better find another place..... from ubu123
Nothing wrong with staying in a cheap hotel or a pension but: This Hotel claims to have 4 stars (or maybe 2 x 2 stars)? Stayed there on a business trip. It if defenetely not what you would expect from a 4 star hotel.... But if you get a cheap deal and you can live with things like warm beer from the bar, thin walls / doors that make you feel like living in the corridor / not changed or replaced towels / paying extra for the safe in the room / a micro TV / empty minibar ..... than this hotel is fine for you...
Not as bad as the reviews from n.IrelandGawa
When I first booked this holiday and read the reviews, I was very close to cancelling. I was travelling with my husband and 2 children (aged 9 and 12). Travelled in July 2006(sorry only getting round to writing the review now) Hotel was very clean and the staff we found very friendly and welcoming. We had a few problems with noise from returners from the nite clubs, hotel management sorted this problem before we had time to complain. ( in fact the clubbers got put out of the hotel- be warned they don't tolerate noisy people). The food was quite basic, my children had problems some nights eating but always got enough (usually served pasta and soup - a few nights they had chips or other potato dishes) When I read the reviews about the food they said it was awful - but it was all Greek food - what do you expect you are in Greece.The food was what they served in all the outside restaurants. The only real negative thing I would say about the hotel is the pool, it wasn't really designed with children in mind. Only approx. the first 2 ft of the pool my 9 yr old daughter could stand in. Very deep pool (swimmers only please!!!) I would recommend this hotel for cleanliness (as maids took a daily trip to all rooms), food and very friendly staff. I would definately say that the reviews were a whole lot worse than what the hotel, staff and food was really like.
Its What You Pay For... from Private-Member
SEP 2006 Overall we enjoyed our stay in Crete at this Hotel. It was a late booking, All-Inclusive so its what we expected. I have read the other reviews on here but it is fairly subjective. if you are looking for a cheap holiday with basic rooms/food/drink then come here! Crete is a beautiful island and I would recommend a visit. This Hotel provided us with a basic twin room(with air Con), which was cleaned every day (unless we hung the DO NOT DISTURB on the door, which the cleaners did adhear to).The room view was non-existant (we overlooked the external kitchen shelter). I liked the food, sometimes it was repeated - the breakfast was not worth getting up for (fresh orange Juice was extra money), there were no snacks available to ALL-INCLUSIVE holiday makers - you had to pay extra if you wanted something to eat in between meals. The only entertainment was a Greek-Style BBQ (an extra 12 EUROs)which is on a Tuesday and well worth the money, great food and some traditional dancing where you can join in. Nothing else was provided. We found the majority of staff to be quite rude, no 'Service with a smile' here! Strict time cut off for the bar and restaurant!(all inclusive ends at 2300hrs). As our flight home wasnt until late, we still had to vacate our room by 12 BUT another room was available at an extra cost of 30/40 EUROs to use until we left late in the night! (these are very basic rooms but do the job of securing your luggage and a place to sleep/shower before your flight home). Anyway we enjoyed ourselves, great placing for a hotel, within walking distance of Hersonissos.
a greek tragedy from oolabgib
having booked this good all-inclusive deal for what i was led to believe a "good" hotel....on arrival it, as sometimes happens,wasnt all it was cracked upto be.i stayed at the hersonissos hotel which is next door to the palace,but owned by the same people.my points may be as some will say,nit picking,but at least ive told you what to expect. the maid service is everyday,but of a poor standard.i would come in from the pool and find body hair in the sink and sometimes on the floor which was a totally different colour to mine,and putting the do not disturb sign on the door is a waste of time completely as the maids just come in anyway.with this in mind i thought id go to plan b and leave my key in the back of the door so she couldnt come in,wrong again as she just stood there banging on the door. the eating arrangements are a joke.the food is very repetative and very bland.you expect to see the same food or very similar every 4-5 days,not here,its the next meal sitting,and if its not that its definately the next day, but just disguised as something else.the lunchtime sitting is from 1pm to 2pm,but in all the time i was there it always opened between 1.05pm and 1.15pm...but it still shut at 2pm on the dot.for the evening sitting its 6.30pm till 9pm,i always went early until one night id stayed in the bar till 8.30pm.dont ever go late.it doesnt matter if your still eating or not,the food is removed from the servery bang on 9pm.i thought it was normally the case no more customers were allowed through the door at 9pm,anyway,the hotel reception just shrug their shoulders the bar service is typical greek,slow, and without meaning to offend the girls...it does help if your female,if you get my point.the problems with this service is that although it advertises two bars,only one is open,when i enquired as to why the other bar was never open i was told it was too hot.im not kidding either,those were the words they used,so work that one out if you can.the other point is there is no in between meals snacks available..unless you pay for them.so the all-inclusive deal is definately no snacks although the booking itineray says it is.be warned.i have wrote to the company who sold me the package and asked them to iron out these problems so others arent mis-led
Good Location for nightlife and beach from adet65
Our group comprising three young couples enjoyed our week in the Heronissos Hotel. We went all inclusive and had no problems with the room allocation, three next to each other. The food was average, healthy mediteranean catering for several other european guest, well what do you expect... fish, chips and mushy peas! There were only three alcoholic cocktails with all inclusive their special, San Fransisco and Tequila Sunrise. Local spirits and beers were satisfactory. Note the times of meals and bar A.I. closing (2300hrs) are rigid. The staff were friendly, the receptionist helpful (not a godess!)and waiters(esp Petros) eager to serve. The only entertainment (staff dancing) was the BBQ night which was extra (11Euros) but the food was exceptional. The mosquitos are prevelent, be prepaired to be eaten alive if you don't protect yourself. The beaches, bars and nightlife were good. You can stay out partying till dawn. I would recommend it for a cheap stay if you enjoy sun, drinking and convenient location near to nightlife. Not good for kids as swimming pool is mostly over 2m deep.
"Very bad services" from Dia9009
I was in June 2006 at Heronissos Hotel and I am as dissappointed as possible. The personnel was very insolent, bad services, and the big mistake is to buy ALL INCLUSIVE! Better go to the tavernas, good prices. The receptionist think he is your boss and you paid just HE (or, more terrible, SHE the Godess) to feel good! Not you! The manager is looking continously how much you eat, at 21.00 fix they eject you from the restaurant! First day you will receive an inferior room belonging to another poor hotel, and they excuse that is overbooked!!! For every new incomeing client is the same. Ne xt day you will lose a beach day waiting for (GODOT) changinf the room. The same situation to all the HERONISSOS HOTEL GROUP! Be careful! my advise!
Good position from Guest013
This hotel was a little disappointing as regards their food. We decided to have a good moan together (4 in our party)first day and then not to comment on the poor food again, so as not to spoil our holiday on such a beautiful island.(the water for out tea in the morning was so cool that the tea wouldn't brew - it was tepid!). The hotel had lots of different nationalities staying there, which we found enjoyable. The rooms were ok - you get what you pay for, and ours was a place to sleep and wash... It is in a very good position for the lovely little harbour and there were plenty of walks to enjoy in the evening. While we were ther (late Sept) the two women in our party suffered greatly with mosquito bites, which we had been warned about by the rep on the way there. Any trips were cheaper to book with the little office up the road, as were taxis. The old town is well worth a visit - possible to walk to, at least one way. We had a lovely two weeks there, but would not go back to the Hersonissos Hotel.
poor hotel from A TripAdvisor Member
A poor hotel in many ways,the food had to to be seen to be believed,no explaination as to what we were actually eating,they served chicken soup for 14 nights!!!!no entertainment included although you could have paid 14 euro per person for a barbecue,but it was just the same food that was served in the dining room!!we did speak to the manager of the hotel but with little outcome. The only good point to the hotel was the rooms were clean.we wont be going back to crete in a hurry!!!!!
Dissapointing stay at the Hersonisoss from A TripAdvisor Member
When our party of 10 arrived at the Heronissos Hotel we were put into 2 rooms we were 4 different families when we challanged the hotel explaining that we had booked 2 three bedded rooms and 2 twin rooms the manager eventually got us moved to the appropriate accomodation, but we were not in the Hotel we booked we were put into self catering accomodation in the Alia Club which was a distance to the restaurant. The food was very basic and repetitive. We were told when we booked the holiday there would be entertainment in the evenings but we did not see any all week.
A little dissappointed! from A TripAdvisor Member
On arrival at the heronissos hotel in hersonossis, crete. We didn’t receive a very warm welcome due to one receptionist having to deal with the phones plus the new guests arriving. Good English speaking and understanding though. Stairs and elevators available. Room was pretty good, quite basic but we wasn’t expecting much else! Very clean with air conditioning which was a god send! Nice balcony with tables and chairs overlooking other hotels. Unfortunately, the food was very poor in my standards, and the service was terrible! On the card we received on arrival it said dinner was served until 9:30pm, so when me and my friend went down at 9, we was refused food and they were already packing away! In fact, although we paid up for half board, we ended up spending most of our money on eating out because the food was so poor and basic, not impressed at all! You have to get down there straight away if you want the hot food hot! Another problem was that the bar facilities were not in use whilst we stayed there. The bar in the hotel did not open at all which was disappointing. The outside bar was ok, did good cocktails although more expensive then if you was to go to a bar in the town. I would recommend hersonissos because it was a lovely place, but the hotel was not too brilliant although it had the facilities too be a good hotel, they just weren’t used.
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Heronissos Hotel also called

  • heronissos hotel hersonissos
  • Address: 14 Filonidou Zotou 70014, Hersonissos, Greece
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5 / 10
82 reviews
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Hotel AmenitiesHotel Description
  • Restaurant
  • Swimming Pool
Rooms: 129
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