Novotel Cairo Airport

After spending two hours trying to get through Passport control and to the hotel, the driver (Hawk) dropped me off at the WRONG hotel. There are metal detectors EVERYWHERE! The room to which I was assigned was run down, and the hotel did not have my reservation available when I arrived. After I showed them the confirmation number that I was given by the travel agent, I was checked in by a "less than cordial" desk representative. The hotel restaurant (so far) I would rate as "average". There is a lot of activity in the lobby and a shop... more

Can't say if this hotel lets the chain down since we stayed at an equally poor Novotel in Paris. The lobby is impressive but that's where it ends. The carpets in the hall and bedrooms might better be replaced with tiles for easier upkeep and a cleaner impression. Open the doors to the utility areas and you wonder what dirty workspaces do for the staff's pride and morale. Breakfast was passable, dinner unremarkable. You are as almost everywhere, presented with a bill for the meal before you have barely started and the price of the drinks... more

Not at all impressed whith this 4-star hotel (more like a 2 star). Staff could not understand the english language. I was staying there for two month - jobrelated. Breakfast was ok - dinner lousy. We ate at Mövenpick every night.

We booked this hotel to be near the airport and were arriving at 1:30 a.m. on our last night and we had a 10 a.m. flight. The shuttle never came that was supposed to pick us up. It appeared to be much closer- we had to walk through about 50 annoying taxi drivers and realized the walk wasn't the safest a bit too late. It was only a 10 minute walk - would be fine during the day- not so great at night. Arriving at the hotel, there was a band in the hotel bar playing so loudly that we had to scream to check in. They wanted to put us on the... more

We stayed one night between a late evening flight into Cairo and an early morning flight out. First impressions are good. We rang from the airport and were picked up. The public areas are modern and clean. Unfortunately this doesn't extend past the lift to the rooms. The corridors look shabby and dirty, the rooms likewise. There was a food tray in the corridor outside our room at 8pm (from the previous resident I guess), and still there at 8am the next morning. The place is shabby and run down. The only good thing to say it it's... more

Our family (2 adults, 2 young children) was recently in Cairo. Due to our flight connection, we decided to stay for a day let at the nearby Novotel Cairo Airport. The front desk staff was nice and gave good advise. One of them spoke very good French and was helpful. The garden was beautiful but we couldn’t use the swimming pool as it is not heated and the water was very cold. The free shuttle was appreciated to get to the airport. (don’t forget to give a tip to the driver as it is free). A nice fruit basket and a bottle of water in... more

As in transit from Luxor to Paris, we decided, i and my children to stay at Novotel airport for 2 nights. We really enjoyed our stay as the accomodations were above the novotel standarts we generaly find in europe. A complimentary drink was offered upon check-in, efficient and courteous satff (the manager is every where in same time!), a large newly decorated lobby, a choice of 2 bars and 4 restaurants, a lovely swimming pool in a nice garden, a refurbished bedroom (bathroom as well), maybe too small for 3. Be carrefull:... more

I stayed in this hotel from 25th,April for three nights , I received very good service for the price I paid , My wife enjoyed the pool area as well as the food specialy they have nice oreintel tent, room was confortable ,in general we recomand this hotel .

Our family (2 adults, 2 young children) was recently in Cairo. Due to our flight connection, we decided to stay for a day let at the nearby Novotel Cairo Airport. This hotel has a scheme called the “Stopovers at Airport Services Novotel” program which listed 10 good reasons for a carefree stay. Unfortunately, at least half of the 10 ‘good reasons’ exist only in print and not in reality. 1.The meet-and-greet service was part of the program but no shuttle service came to meet us at the airport after we booked and telephoned the... more

This hotel was just awful. The tour company I booked a first class package with (Summit Tours) put me in this hotel for the last 4 nights of my package, promising for the first two days that they would move me but they never did. The outside was charmless. The desk clerks couldn't care less about you being there. The decor was straight out of the 50's and there were stains on the rug and chips out of the bathtub. The first night there was no hot water and it was only warm after that. Housekeeping would try to enter your room at... more