Reviews of Mont Park Hotel, Benidorm, Spain

This is the first review i have...

Overall Rating:

2/10

Board Basis:

Half Board

Date of Holiday:

Sep 2008

Tour Operator:

Booked Independently

Submitted By:

Mrs J A Dodds

Comments:

This is the first review i have ever felt the need to write.

I have travelled abroad for 30 years and the mont park is the worst hotel by far that i have ever stayed in. I had read the reviews on different sites and therefore went with an open mind but every bad review written was true of this hotel.

Unpleasent and rude reception staff. Very smokey bar/lounge area with closed doors and windows. 2 small lifts which are always full. Air conditioning thats never on. Old and dated rooms. Pool very grubby and old looking. Restaurant what can i say in the basement no air con switched on and doors and windows closed. After queing for a table and then whatever you want to eat you are to hot and stressed out to eat it. After 3 visits to the (dungeon) restaurant we ate out for the rest of the holiday. We expected lots of spanish guests as it seemed to be a hotel mainly for the spanish what we didnt expect was the rudeness and unfriendliness of these people. They were not even polite enough to return a smile. I have never been so glad to pack my case and return home.

If you are taking a baby DONT GO and if you do go dont expect a cot or a high chair or air conditioning as this hotel is totally child unfriendly.

After reading lots of reviews...

Overall Rating:

9/10

Board Basis:

Half Board

Date of Holiday:

Sep 2008

Tour Operator:

Ferris Coach Holidays

Submitted By:

Mrs S Aldridge

Comments:

After reading lots of reviews about this Hotel I was a bit worried as I was taking my 83 year old mother there but I needn't have been worried. She absolutely loved it. Yes, the hotel interior is a bit like stepping back in time but I think being a small family run hotel they are doing their best and slowly modernising it but it was very clean. The road leading up to the hotel was steep but only for a very short bit - maybe we all need a bit more exercise! We hired an electric scooter from the many places on offer for my mum at a very reasonable price - £40.00 for 8 days. There were many Spanish in the hotel but after all we were in Spain. The good thing about that is we got to try out our Spanish for a change. I found the staff on the whole very helpful and friendly. The bar is a smoking area but we never found it smoky as all the doors were opened or the air conditioning was on. The outside terrace was clean and pool was a bit old but clean and warm. The entertainment was every other night - ballroom type music but that was fine. If it had been anything else I think it would have spoilt the quietness of the Hotel. If we wanted something else we just went down to Romans on the beach front or there were many other bars close by with music for young and old. The Hotel is 2 minutes from Levante beach so for us it was ideal. The restaurant is small but I am pleased to say retains a bit of a Spanish feel. We only had to queue a couple of times and for only a couple of minutes. The food I can confidently say for a hotel in the price range was excellent. I think it was the first time of many stays in Spanish hotels that that I have found the food very flavoursome which is unusual for this grade of hotel in Spain. I would recommend this hotel and would stay there again but as someone pointed out I did notice that young children were not catered for very well. Having said that there were many babies and youngsters there who seemed to be enjoying themselves.

visited mont park with my...

Overall Rating:

4/10

Board Basis:

Half Board

Date of Holiday:

Sep 2008

Tour Operator:

Select

Submitted By:

Miss J Dodds

Comments:

visited mont park with my partner and my 9 month old son and my parents hotel was very clean but wasent catered for children at all, the cot was bodged together with board that looked like the front of wardrobes, the cafe didnt have no high chairs and was down stairs so his pushchair had to be carried up and down, also air con only came on at certain times was turned of between 5 and 7.30 which was always boling gettin ready espesially with a 9 month old baby then half way through the holiday the air con went off all together and was told gets cut off and a certain date so hotel was very warm, hotel entertainment was rubbish, only good thing about the hotel was the location even though was up a steep hill and hotel was also very clean, alot off spanish which is mainly catered for in the restaurant and ignorant people in hotel also hotel staff not very friendly.

we went to mont park in april...

Overall Rating:

7/10

Board Basis:

Half Board

Date of Holiday:

Apr 2008

Tour Operator:

jet2.com

Submitted By:

Mrs Susan Gibbons

Comments:

we went to mont park in april and we loved it although some of the staff could have been a bit more friendly we have booked again and are going in september. food good and the maids were loverly

been to a lot of resort and this...

Overall Rating:

10/10

Board Basis:

Half Board

Date of Holiday:

Jun 2008

Tour Operator:

tonela travel

Submitted By:

Mr Victor Lyon

Comments:

been to a lot of resort and this has been the best one so far, the hotel was clean and the food was great, and the staff was very friendly, for young and old, shopping was on your door step and bars and clubs, i will be going there again very soon, small walk to beach and bus stop and taxi stand

we stayed here for 10 days full...

Overall Rating:

7/10

Board Basis:

Full Board

Date of Holiday:

May 2008

Tour Operator:

Booked Independently

Submitted By:

Mr D EVANS

Comments:

we stayed here for 10 days full board, we are in our mid 30's we had a fab time, we had a room on the 5th floor and overall the hotel is very good, the food was also very good different food every day, waiters worked very hard keeping the restaurant clean and tidy, now for the minor issues ok the rooms are a bit dated and 1 english tv channel, but who spends a long time in the rooms anyway, the maids kept the hotel spotless and the rooms were cleaned everyday and new towels everyday also, the restaurant could have been a bit bigger as you had to wait sometimes for a table but never more than 5 min its just us impatient brits..now for cardiac hill which it is described as leading upto the hotel, if you are old and immobile then perhaps you would moan a bit but it takes 3-4min from the sea front and it IS NOT ON A VERY STEEP HILL. All in all we had a fab time at the mont park hotel, and would recommend this hotel to anyone and we would also stay here again...

One review states lots of spanish people stay here, well that speaks for its self for me because if it was poor they would not stay here in their own country..

Well what can i...

Overall Rating:

1/10

Board Basis:

Bed & Breakfast

Date of Holiday:

Sep 2007

Tour Operator:

First Choice

Submitted By:

Miss C James

Comments:

Well what can i say........................ i truely recomend that you stay away from this hotel. The first impressions of this hotel was not good. We had to walk up a steep hill and upon entering the hotel it was very smokey and we was greeted by an arrogant receptionist who was not very helpful. Along our corrider, paint was hanging off the walls, doors were hanging off. I have to say that our room was ok, it was cleaned every day and the maids were quite nice. Although we did find a cockroach in the corrider! The pool was not nice at all, there was hardly any sun loungers and it was quite dirty. Our overall view is to stay away!!!!!

Upon arrival to the hotel i was...

Overall Rating:

5/10

Board Basis:

Half Board

Date of Holiday:

Jan 2008

Tour Operator:

travelrebublic.co.uk

Submitted By:

mountainspring

Comments:

Upon arrival to the hotel i was not impressed, the outside looked ok but as i entred the reception i felt like id stepped back in time, its a very big empty spaced that is very dated, although i have to say it was absolutely spotless.

The night time reception staff was not very helpful or happy, he did not make me feel very welcome.

The bar area was very very smokey, you could hardly see from one end to the other.



The restaurant was a bit on the small side and i found my self being pushed out the way so people could get tables - soo rude, but the staff would always find you somewhere to sit and would, if possible, sit english people with other english people - they must if found this hard as there were hardly any english people here, i was the only one for the first two days of my holiday. Onto the food.

It was excellent, i am the worlds fussiest eater and i found i had plenty of choice evey night. the variety at breakfast was also really good. The only complaint i have about the resaurant is that for the last three nights the waitress decided to keep my change.?? but it was only 50cents at a time so its not like she was taking all my money!

The head waiter is a lovely man and always smiling.



The room was a good size, but, like the reception area, it was very dated, it looked as though it had not been decorated for a good 20 years and the furniture seemed very flimsey. The only heating in the room was in the bathroom, so at night the room ended up being very cold and the bathroom was like a sauna. The balcony was nice and sunny though which was a added bonus.

The maids were lovely and did an excellent job.



Beware the hill!!!!

it isnt nicknamed cardiac hill for a laugh, i was glad the hotel was only halfway up! i have to say though i found it very amusing watching people stuggling to the hotel right at the top, they all looked so knackered at the end.



All in all this was good value accommodation and for the price i paid i wasnt exactly expecting a palace. With a little updating and a bit of staff training this hotel would be fab!!!

This hotel is situated close to...

Overall Rating:

6/10

Board Basis:

Half Board

Date of Holiday:

Nov 2007

Tour Operator:

Booked Independently

Submitted By:

Mrs S Timms

Comments:

This hotel is situated close to Levante beach and up a slight incline. The reception area is not that welcoming.



The lounge next to the reception desk and at certain times, the lobby of the hotel, was extremely smoky.



However, the food at dinner and breakfast was excellent - both the quality and the variety and the staff were very helpful and polite, but the dining room was way too small for the amount of guests staying there and people were consistently waiting for vacant tables.



The beds were incredibly hard and the pillows lumpy.

I booked this hotel...

Overall Rating:

6/10

Board Basis:

Full Board

Date of Holiday:

Feb 2007

Tour Operator:

Booked Independently

Submitted By:

Miss N Chambers

Comments:

I booked this hotel independently and although the hotel wasn’t too bad for what I had paid, I found it a bit of struggle to walk up the hill, and the food tended to be much the same.



The lunchtime menu was very similar to night time. I also found there wasn’t a lot of English people staying there.



I weren’t sure of their nationality but staying there on my own I just nodded to most of them and smiled.



It was clean though, and I probably would stay there again at a last resort. But beware of the hill.

Very disappointed in hotel as...

Overall Rating:

6/10

Board Basis:

Half Board

Date of Holiday:

Oct 2005

Tour Operator:

Alpha Rooms

Submitted By:

Ms A Duffy

Comments:

Very disappointed in hotel as only cater for elderly couples not a family oriented hotel, my 14 year old was bored senseless. Restaurant catered for all types of cultures but the dining room not big enough to cater for the amount of guests, which meant queuing at meal times for a table. Not very relaxing!!



No high chairs provided for younger guests which meant push chairs were brought in, even less room. Drinks were not provided at dinner and payment of bottled water was required, bread was mouldy at breakfast and stale baguettes from breakfast were kept for dinner. The staff did not speak much English and it was very hard to converse. The pool was too cold to swim in and most guests avoided it, there was no entertainment at night for families, I once saw the lounge area with elderly people ballroom dancing.



After returning to the hotel of an evening we found ourselves sitting on the veranda playing cards, but that did not last long as lights went out just after 12?? Hotel is kept very clean by chambermaids who did a great job.