Austria Hotel

, Obergurgl
4 star Map this hotel
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exterior outdoor pool overlooking the village View from our terrace
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Austria Hotel Reviews

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Why is everyone complaining
9 / 10
Mar 2009, pauly4573

1 reader found this review helpful

Just arrived back from the Austria in Obergurgl. The person i went with usually stays in the Edelweiss and they were impressed with the Austria. The staff were outstanding and for the comments about the rudeness of the staff,well what do you want. If you have ever stayed... more

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Very good - don't be put off!
9 / 10
Feb 2009, MandaB

1 reader found this review helpful

I read a number of very negative reviews on a number of websites prior to spending a week at the Hotel Austria, which caused me to be very worried about what to expect. However, my husband and I had a lovely holiday and would definately stay at the Hotel again. The... more

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Lovely resort, very disappointing hotel
3 / 10
Jan 2009, afriendofclives

1 reader found this review helpful

I will start with the positive, the food is good, the staff in general are very welcoming and friendly. I am afraid that is it ! Before I address the biggest problem with the hotel, the manager, there are some smaller disappointing gripes I would like to mention, firstly... more

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where not to go !
4 / 10
Dec 2008, Minnu

1 reader found this review helpful

After a fantastic time in Obergurl last march we decided to have Christmas there.We booked the Bellevue because it was close to the slopes and friends had stayed in the Austria ,it's sister hotel and were very satisfied.Our Christmas was something we were all looking... more

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Unfortunately, we can fully...
3 / 10
Mar 2008, Mr Jr Reuther

Unfortunately, we can fully understand prior complaints about the behaviour of the owner's family. They are unfriendly and indifferent. Good staff, like waiters, are treated very rude and it is not much better with guests... Due to the location of the Hotel, it can not be... more

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I have just returned from the hotel...
3 / 10
Feb 2008, luv2ski

2 readers found this review helpful

I have just returned from the hotel Bellevue in Obergurgl. The hotel is very traditional in decoration and style, The standard rooms were okay and bathroom extremely dated, with no bath! The swimming pool facilities were excellent, the outdoor pool is outstanding, very... more

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Fairly smart 4* hotel up a short...
9 / 10
Aug 2007, Mr R Stones

Fairly smart 4* hotel up a short slope close to the centre of the village. Very clean and comfortable, staff helpful and spoke fairly good English. We had evening meals in the sister hotel, the Austria, (reached through a short tunnel) and the food was superb, though the... more

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*** THE HOTEL STILL HAS OUR LUGGAGE...
1 / 10
Mar 2007, Miss K Russell

*** THE HOTEL STILL HAS OUR LUGGAGE *** Unfortunately, a super holiday (the first my partner & I haven taken together) has been severely marred by the fact that hotel removed our suitcase from the reception whilst we were awaiting our transfer back to the airport & to date... more

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The hotel is situated up a hill about...
9 / 10
Feb 2007, Mr K Carruthers

The hotel is situated up a hill about 5 minutes walk off the main street of the resort. Access to and from the ski slopes is very convenient - almost immediately opposite the front of the hotel. Despite concerns following what we had read in earlier reports that the... more

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Very rude on arrival. Lady on...
4 / 10
Jul 2006, Mrs Kennedy

Very rude on arrival. Lady on reception was not interested in helping us. I believe the Hotel is family run and they have a very indifferent attitude. Restaurant team were friendly and helpful. Our children were not keen on the rich menu offered and they were willing to... more

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Clean hotel with nice large warm...
7 / 10
Jan 2006, Mr S Fox

Clean hotel with nice large warm rooms. Excellent shower facilities. The hotel is joined to the Hotel Belle View which has a small pool, sauna, steam room that you can use. Beware of naked Germans here! The food was superb but the beer and drinks were expensive. A good... more

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Very friendly well-run hotel....
8 / 10
Jun 2005, Mr P Mitchell

Very friendly well-run hotel. Excellent food and facilities. Shares some facilities with sister hotel Austria accessed through an interconnecting tunnel that extends the overall facilities. Gorgeous lounge facilities, above average rooms, though some appear a little... more

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More Traveller Reviews of Austria Hotel

One to avoid (The Manageress that is!) from Sproughton
We only booked 3 nights in this hotel in order that we could experience Obergurgl, with our main holiday in Seefeld. We checked out after 2 nights though. The hotel is very dark with the childrens play room, leisure facilities including swimming pool all located underground. This unfortunately created a rather oppressive atmosphere. It was however, very clean and the menu was acceptable without being great. We did not feel at all welcome though by the manageress.Whether she objects to families staying in her hotel or she was upset that we only booked in for 3 nights I don't know, but we wouldn't go there again. Austria is full of charming family run hotels - this unfortunately is not one of them.
Great Hotel let down by the Manageress from dipdee
I was disappointed with our stay at the Austria. While it is well situated at the base of the slopes and has excellent leisure facilities, we found our bedrooms to be dark and outdated. I am aware that some rooms must have been refurbished as our room bore no resemblance to the lovely room shown in the brochure/website. Food was good however on occasion dinner was a little rich for our tastes. The staff were kind and accommodating but the Manageress was abrupt to the point of rudeness, she was very unhelpful on arrival and this did not improve throughout our stay. The Austria is not a cheap option and I would prefer to spend my money where my family is made to feel welcome and my business is appreciated.
Pretty place, wonderful mountain views from Beverley2006
Beautiful scenery with ski lifts ideally located to get up into the mountains. Village not that big so not ideal for shoppers. Not much to do if you take children and they are not walkers. Swimming pool is deep with no shallow end. We were booked for the Bellevue Hotel but transferred at late notice to the Austria Hotel which was lovely. Both hotels are owned and managed by the same family. Great rooms, good views and fantastic food. The restaurant staff were extremely helpful and very friendly. Unfortunately the family that owns the hotel spoiled things for us. There were a number of examples of blatant rudeness which made us all feel very uncomfortable. Not what you want when on holiday with your family. As a result would definitely not return.
the almost perfect ski ing holiday from lily1
we spent an excellent week in the bellevue hotel the rooms were comfortable if alittle small for 4 the leisure facilities fantastic the food delicious and the staff delightful ok so the manager is aliittle brusque she is also extremely efficient and as a result the hotel runs smoothly the position of the hotel is perfect for getting on the fabulous slopes
Good ... but the manager!!! from dahoUk
Firstly, my family enjoyed our holiday very much. Great snow, wonderful views, good quality rooms and delicious food. However, to echo some of the previous comments the manageress/ owner wow! . My response to her rudenesss swung from irritation and anger to hysteria.How can anyone run such a great Hotel. I and my family were regularly ignored and made to feel uncomfortable by her manner throughout our week. Thankfully the rest of the staff did not take the lead from her. They were courteous, charming and attentive. I can only think that they were trained elsewhere. Next year?? back to the wonderful staff at The Hotel Hochfilzer in Ellmau.
What a friendly and lovely hotel from A TripAdvisor Member
We found the hotel to be very friendly, warm and no "dark tunnel". The rooms were not over generous in size but the views were wonderful and we were to tired to worry too much about their size ! The meals were in the Austria which was no great problem and the sauna, steam rooms etc were wonderful after a hard day on the slopes. There was a lovely atmosphere and we were made very welcome. Obergurgl is a fabulous village and while I'm sure there are other very good hotels there, we will probably return to the Bellevue or Austria again in the future.
Don't go here ! from woodshak
We wanted to go to Obergurgl having heard about the beautiful walks and the wonderful scenery in this area. These reports were absolutely correct as unfortunately were the two reviews on this site. I wish we had taken notice. The first room we were shown was dark and dingy and cramped and having travelled extensively in Austria and sampled their usually beautiful airy bright rooms, this was definitely not typical ! I think the manager is probably self obsessed, there were smiling pictures of her everywhere , sadly something we never experienced. She was frequently, hostile and rude. I asked for different seating in the dining area for breakfast as my husband is somewhat handicapped for getting into small spaces. All we wanted was a chair but like the other reviewers, were treated like naughty children in an institution rather than guests in a hotel. Never again. Yes, the views were nice, the lounge was spacious but beyond that, there was nothing to recommend this hotel especially when there are so many wondeful friendly hotels in Austria.
Very friendly family run hotel from A TripAdvisor Member
I'm amazed at the comments from earlier reviews. Most of these comments are untrue. The hotel staff, and particularly the hotel manager, were extremely helpful and friendly during our recent stay. The food was excellent and very well presented. The rooms were very clean and spacious, though true they appear a little dark at first. The lounge areas are among the largest we have ever seen in a ski resort. The views from the lounge and many bedroons are superb. The so called "dark tunnel" is brightly lit and is typical of many hotel arrangements in small Austrian villages. The interconnecting tunnel also leads to the swimming pool, sauna, health centre and beauty parlour - in the winter this must be a major plus to be able to vist additional bars etc. without getting cold or wet. Of course, if you pay extra, then you can stay in the Hotel Austria, however it is a high price to pay for a short walk...
The worst hotel I have stayed in from A TripAdvisor Member
This hotel was the worst I have stayed in. The rooms were extremely dark. Food was provided in a different hotel reached by a series of dark, intimidating underground tunnels! The staff were extremely unfriendly. The manager was very abrupt and often downright rude. We felt like naughty schoolchildren the whole time. I loved Obergurgl and have been back a view times staying in the Jenewein instead which was great.
Hotel Belleview from Fuerty
We visited Obergurgl and stayed at the hotel Belleview. The hotel affords a very nice position in the village but we were very disappointed by the dark cramped rooms with shared balconies. We asked for an upgrade and were given a suite which was better but obviously we had to pay extra. We had to go to the Hotel Austria for the main evening meal which was not explained when we booked. The main problem was the management. Totally unhelpful and downright hostile. We felt very uncomfortable for the duration of our stay and would have changed hotels if at all possible. Just one other warning about Obergurgl. It is very high and can affect those with breathing problems. Howver it is a beautiful place and if we could go back, I would go to a different hotel.
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Austria Hotel also called

  • austria bellevue obergurgl
  • Bellevue Hotel
  • hotel austria bellevue
  • Address: No. 55 A-6456, Obergurgl, Austria
Brilliant540 Good319 Average01 Poor19 Awful16
Traveller Rating:
8 / 10
75 reviews
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Hotel AmenitiesHotel Description
  • Bar/lounge
  • Continental Breakfast
  • Fitness Centre
  • Free Parking
  • Kids' Activities
  • Restaurant
  • Suites
  • Swimming Pool
Rooms: 40 — More Amenities
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Austria Hotel travel tips from your fellow travellers
  • Hochgurgl is a better area for skiing which can be easily reached, Obergurgl has better night life. - by afriendofclives
  • The Edelwiess has the best lunch time menu and reasonable prices. One not to miss - by pauly4573

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