Tropicana Grand Oasis Resort

All I can say is thank goodness we are home back in England!! (thats with hospital tests and reports being carried out by our doctors!!)
What seemed to be a great treat for myself and daughter has now turned into a so far an ordeal of two and a half weeks of illness. After the third day of sickness I decided to let our rep know how very poorly we were feeling.....she was sypathetic and did us the favour of filling our personal fridge with fresh water, (which was available free from all bars anyway!)
i completely blame the food at this all inclusive "set up" , with food being brought out and left on small inadequate burners to "keep warm".
Sadly we were not the only clients complaining and being so unwelll at this hotel, it was the chat of the pool every day that we did manage to get out.....
on a positive note the staff were very very kind and friendly, and the place was always cleaned to a good standard.
Another plus i lost a stone and a half!!!

All I can say is it’s the worst holiday I have ever been on!!!
Me and my boyfriend along with my sister and her husband who have travelled the world decided to add Egypt to their list of countries ventured!!
After looking through the brochure we chose the Tropicana grand oasis! BIG MISTAKE!!! You can imagine it now a holiday in a 5* Hotel all-inclusive and 40'c every day how amazing! WE THOUGHT!
Day 1- All well food not brilliant but weather great.
Day 2- the bellies started to rumble!!
I will not gore everyone with details but put it this way. We arrived home early hours this morning after being in the hotels 'hospital' 5 out of the 7 days we’ve endured nothing but tablets the size of gobstoppers, injections and drips.
After samples were taken we were told it wasn’t the food or the water but after getting home and after seeing our English doctor and having tests at the English hospital this morning that we discovered that we all had different bacterial infections cause by something taken orally!! Which is either food or swallowed pool water!!! We think the doctor in Egypt is covering up for the hotel not to mention the lies that the rep has told us!!!!
Thomas cook has been nothing but rude and obnoxious!! After being rejected a flight to come home and being told it’s the sun that’s made us ill even though our first day in the sun was yesterday and then making up an excuse that it was too much sodium in the mineral water even though that’s what the doctor gave us as medication!!
Don’t even start on the all-inclusive bit of the holiday, we were wondering why we had to where the wristband. we had to pay for drinks before 10 and after 12 ice creams weren’t free and BE WARNED! there’s an annoying chap trying to sell fruit juice that isn't free BUT HE DOESN'T MENTION THIS! we are not saying don’t go just be warned. Thing’s aren’t that clear in the brochure we are now told we can’t get any money back because 80% of people get ill! Nice to tell us in the brochure.
Just one last thing to mention the beach is not sand and it is a steep hill away from some of the rooms and in that heat you feel the burn!! It looks fantastic even when you get there but looks can be deceiving!!

I’ve just come back from this hotel (15th may) with my partner.
The hotel is lovely inside and out, staff are very friendly and don’t expect tips for anything, just a hello, please and a thank you, which they don’t always get from other Europeans.
There was a good choice of food a different theme buffet most nights, lots of fruit and fresh bread and lots of deserts, if we ever had to wait for a table it was 3 mins max. The Italian was nice, not a restaurant but tables outside. The drinks aren’t bad at all, imp not a wine expert but I thought it was nice, beer was nice and always cold.
The pool area was so clean and staff helpful, taking your towels to your seat, some people do get up early to get a space but we went out around 10-11 and always found a place in the sun. The snorkelling was great. Shisha corner on beach is nice and relaxing if you smoke. It is extra but costs 1 English pound and lasts ages. The entertainment isn’’t great mainly aimed at Italians, but not really my sort of thing anyway.
You cant really walk anywhere out of the hotel, but we didn’t find this a problem, you just get the free shuttle to Naama Bay, it doesn’t take long. I personally liked that the hotel was out the way, Naama bay is very busy with traffic and you do get hassled alot when walking down the street.
I’ve never stayed in a hotel before so I don’t have any comparison, but I really enjoyed myself. It was my partner’s birthday when we were there, we didn’t mention it but when cleaning the room they must have seen the card and later that day bought a birthday cake to our room.
Overall very good!! The airport is a bit unorganised, but a good destination.

We just returned from this Hotel, We found the food uneatable as it was constantly cold for the first three days, pool side snacks were a joke, even running out if French fries 10 mins after opening.
The dinning room was more like supermarket dash, preference clearly given to Russian and Italians,
The Italian "restaurant" was also a joke with the food cold getting to the table. And DON'T go to the fish restaurant.
The wine tastes like TCB the brandy like meths and the beer tasteless, you are more likely to drown first.
The Hotel was extremely clean, you could eat off the floor but you could not eat the food!!!.
The entertainment was poor, light years behind what to expect when paying £600 each.
And take a coat to wear at night as the wind is so strong it blows the chairs into the pool.
Ice cream and fruit juice are extra to the price even though we were all-inclusive.
The staff were very friendly, but appreciated tips for EVERYTHING they do.
Also be aware that the airport is so disorganised you can not believe it until you see it.
Namma Bay was nice and seemed a little more established, but not where we were.
And you have be up at 5;30 in the morning to get a sunbed and an umbrella otherwise nothing would be left
And take a coat to wear at night as the wind is so strong it blows the chairs into the pool.
Ice cream and fruit juice are extra to the price even though we were allinclusive.
The staff were very friendly, but appriciated tips for EVERYTHING they do.
Also be aware that the airport is so disoraganised you can not belive it untill you see it.
Narmma Bay was nice and seemed a little more established, but not where we were.
And you have be up at 5;30 in the morning to get a sunbed and an umbrella otherwise nothing would be left

Just returned from a week in Sharm El Sheikh. We were a party of 17 and before travelling I read the hotel reviews on this website and were very concerned by some of the comments. We were prepared for anything!
It seems that this is the first time the hotel had a group of 17 to cater for and found it difficult to cope with arranging a table or tables for 17 people at the same time. Even though we were willing to book a specific time for dining in the evening the staff found it difficult to organise and claimed that it was difficult. We could really not understand why, as all it needed was a bit of organisation and planning. In the end, we sat together or close to each other nearly every day, but only after some compromise and negotiating.
I must say that we were pleasantly surprised at the cleanliness of the hotel and the friendliness and willingness to please of the hotel staff who bent over backwards to please. A small tip is appreciated and secures an excellent service!
I still can’t understand why on an all-inclusive package the hotel charges for Orange Juice, when Oranges are freely available. Ice Cream was also extra. Having stayed at all inclusive resorts before, I was very disappointed by the lack of snacks and choice available during the day. Ice Cream had to be paid for, and at the beach bar, where coffee was not served during the day, there was a charge for espresso coffee.
Whilst the hotel claims to have 5 restaurants/snack bars, there are really only two restaurants and the pool/beach bars are very limited. The Italian Restaurant is useless, as all it serves is Pizza one or two other dishes - There are few tables outside, and are only for two people. The oriental (Egyptian) restaurant was good and we had a nice evening meal consisting of various salads, pita bread filled with meat, and various barbecued meats. At lunchtime this restaurant was filled with birds who often sat on the buffet food, which put us off eating there. Overall the food was of an acceptable quality and variety, but the organisation of the main restaurant was lacking (shortage of cutlery, and plates are not located in a logical place).
The resort of Sharks Bay is very quiet, and out of the way. Whilst we ventured out to an evening at Naama Bay, which was very enjoyable and worth a visit, our experience with cab drivers was quite harrowing as they make the rules up as they go along and seem to be driving to show off their racing skills and luck at avoiding accidents!
The hotel is secure, and we felt safe. We had to get up to reserve beds by the pool/sea by 7.30am.
We were blessed with great summer weather in February 33degrees! But I can imagine that if the weather was not good there would be little to keep us occupied.
Snorkelling at the beach of the hotel was out of this world and must not be missed! This was the best bit of the holiday.
The quad biking trip arranged by the hotel was excellent and is highly recommended.
The animation team were very friendly and did their best to cater for predominantly Italian guests. The children enjoyed the entertainment and we enjoyed the football, volleyball and water polo at the hotel.
It is clear that Egypt is a poor country and I can honestly say that during our stay, with the exception of one girl behind reception, who is probably not Egyptian, we did not see one Egyptian woman. All the waiters, cleaners and staff were male. It seems that they keep their woman locked at home. This may be a cultural thing, but is very obvious. We found that the young Egyptian men were very keen to hit on young foreign girls, irrespective of age! This was very annoying and will not do much for promoting tourism.
Overall a great holiday and good value! If this hotel is typical of Egyptian hotels, they are years behind European standards of catering for tourists, but make an extra effort when it comes to cleanliness and friendliness. I don’t think I would stay at this hotel again, but I would recommend it as long as you are prepared for the negative points.

Our party of 28 got upgraded to this hotel - at first they didn’t seem too happy about having us there but the next day and every day after that, they were excellent. The food was great - always a good choice. The rooms were a good size and always cleaned well. The pool was clean and warm. The staff were always helpful. We had a big birthday to celebrate and they went out of their way to make it enjoyable for us. the only down side was the fact that you couldn’t walk into the sea from the beach only by jumping off of the pontoon. I would certainly go back there again.

This is a lovely hotel, with very helpful and attentive staff. It is spotlessly clean inside and out. The hotel is very remote and you cannot really walk anywhere except to nearby hotels and a few shops.
The food is not too good, breakfast is the best meal, but you will never go hungry, there is usually something to be found.
The only downside is the alcohol, it is awful, the wine is almost impossible to drink and the spirits taste of methyl! Still we needed to cut down.
Our room had a lovely sea view and was in a quiet corner away from the pool. I would return here again, but not all inclusive.

After reading all of the comments from last summer, we were expecting it not to be great, but using the site to check other hotels it came out the best and we actually changed from our original booked hotel with lastminute to this one.
We arrived 23rd December 04 for 7 days to just chill and recharge and found the hotel to be very clean, rooms where alot larger than we expected with ours having both pool and sea view.
It was obviously not high season so for the first few days it wasn’t a problem getting tables for dinner or breakfast all of which we found the choice and standard of food more than enough for what to expect from an all inclusive, of which we have been to a few around the world. You could never be hungry on this holiday, the waiting staff we found very nice and friendly and when you asked for most things it was there within a short space of time. We did give little tips to the waiters every other night.
The pool area seemed always busy with families so we did go the beach every day which was lovely very well spaced out with being built on different levels, the jetty to gain access to the sea can get busy, but is needed so as to get passed the coral, which is lovely to snorkel in.
The hotel at this time of year was 20% British, 50% Italian and the rest other Europeans and Russians, which reflects the quality of entertainment which isn’t the best but as long as you don’t rely on this to make your holiday complete then it is good for a laugh, and the entertainment staff do try there best bless them.
Over all a very pleasant holiday for winter sunshine, wouldn’t go in high summer or school holidays as the hotel is large and must get stretched when full, but very clean, friendly and just give the waiters and bar staff a few Egyptian pounds every other night and they will appreciate that, and take British £ it is easy to change and most of them seem to prefer it too Egyptian money. Remember that you are in a Moslem country, it is Egypt and there is a very different culture there, if you want Brits abroad catering etc then don’t come here and never drink the water and you should be ok.

My family, consisting of myself, my husband and sons aged 21 and 19, my sister her husband and their sons aged 16 and 13 and my dad flew to Sharm el Sheikh on 23rd December for one week. We weren’t sure what to expect really as we had read a wide range of reports on various websites. Thankfully I can say that we had a fantastic time. After a bit of chaos finding our pick-up bus at Sharm airport we arrived at our hotel at about 10pm. Our rep said that although the restaurant officially closed at 10 we were more than welcome to get something to eat and drink and to check in afterwards. We were very impressed by the beautiful Christmas lights, the huge tree and the very grand reception area. I wasn’t really expecting this and it made us all feel really festive.
We were shown to our rooms and they were really spacious and clean. Our suitcases were brought down later. The only down side was that although my husband and I, my sister and her two boys were all in adjacent rooms, my dad and my two sons were quite a way away. After seeing their room the next day despite it being clean and adequate it was nowhere near as nice as all the others. However, after a quick word with reception they were soon moved to a room nearer (but thankfully not too near!) the rest of us. Christmas Eve was definitely party night and the hard working animation team made sure to wish every Happy Christmas, sing songs and generally make sure that everyone had fun. The older boys went with them on the first of several trips to the Black House Disco at the nearby sister hotel, Tropicana Rosetta. All had a very good time and because of their late night (early morning) they missed the surreal sight of Santa on a camel around the pool on Christmas morning!! It was so relaxing to lie around baking in the sun, thinking of everyone at home rushing around, cooking etc. We have never been away at Christmas but I am already looking to go again next year.
The food was excellent in the main restaurant but I can’t recommend the Fish restaurant. The all inclusive meal was quite poor and the lobster "pieces" they try so hard to sell were £35 each!!!. I would certainly recommend this hotel although I can appreciate that it is a lot different in the summer. Mohammed the pool towel man said that it was impossible to get a sunbed after 8am. Don’t forget to tip the bar staff, waiters, pool men etc. The already great service improves to excellent for just a couple of pounds.

The hotel was immaculately clean, there were always cleaners sweeping up and everything gleamed. The people were always very friendly and helpful. We stayed at one of the 2-storey ‘villas’ just past the hotel as you are walking to the beach. It was a little far away, but quiet. It was a bit strange that they had ‘guards’ (at least I think that is what they did), who sat and watched people walk to the hotel, pool, and beach. At least I felt safe, though. The guy who cleaned our villa was so sweet! I wasn’t feeling well, so I went back to my room and wound up locking myself on the deck. I felt like a total idiot, but he assured me it happened all the time. Later, when my boyfriend and I returned from dinner, there were flowers in the room. He’d always ask us where we were going and telling us to have a good time. It was a big place but that made it feel kind of intimate.
Now the bad bits. The food is edible, but it’s not great. Besides this, I really think they should invest in some buffet trolleys with ‘sneeze guards’, as well as some good tongs to enable things to be picked up without using one’s hands. I constantly saw people digging into things with their hands. This is probably why all four of were ill with stomach bugs the entire time we were there. It didn’t stop or ruin our trip, though. My poor boyfriend lost about a stone! We didn’t go to any of the other restaurants because they were too hard to get into. You had to book ahead and stuff, and that was too much of a hassle. We went to HRC in Naama Bay, which we wouldn’t normally do on holiday, but we had a good meal and didn’t get sick. :)
Another minor point is the alcohol. The beer is cold and it’s pretty good. The wine is icky. They have about eight cocktails, which taste the same - and aren’t served with ice. They are nice, but after a week you just want something different.
Another minor point is that some of the staff were flirtatious. One of the gardeners was behind me saying, "Beautiful, sexy..." while I walked to the hotel. I wasn’t offended, but it was strange. I tried to keep my boyfriend with me after that!
The water for showers was brown, and the water in our bathroom was boiling hot a couple nights. It’s a good thing we didn’t have kids because I’m sure they would have gotten scalded. Just test it before you get in, and don’t drink it. Keep a bottle of water on hand to brush your teeth with, too.