Tropicana Grand Azure Resort

Just returned from Sharm El Sheik and have mixed feelings about my holiday. The hotel's pools and beach were amazing, clean, big and had plenty of bars and shade so you could keep cool and hydrated. The restaurants all have staggered open and closed times so you don't have the option of eating what you want when you want and food certainly isn't served 24 hours. The alcohol served is locally produced so any ideas of sitting in the pool with a top notch pina colada or even a decent vodka and coke can go right out the window!
The majority of the staff are fantastic, friendly, helpful and only too happy to have a chat. There are some (mainly the bell boys) that will not leave you until you tip them. my advice is to have some small change - English or Egyptian handy just to get rid of them!
I wasn't really happy about having to get up early every day of my holiday just to a) get a sun bed and b) book which restaurant I wanted to eat at. By the way don't even bother booking anything other then the Chinese restaurant, the food is amazing, they serve imported alcohol in there and the waiters are the best!
If you have children take your own lilo from home as the prices for everything from inflatables to shampoo are astronomical!
Overall me and mine enjoyed ourselves but it definitely wasn't what we had been promised. We said we would go back to Egypt but definitely not to Sharm.

Just returned from Sharm had a fab time hotel was very clean.
Grounds and gardens well kept. Beach fantastic pools were lovely if you can get a bed. Our room was small but our friends had a room double the size of ours. Didn't go much on the buffet restaurant but the al a carte was very good had to book the day before. This hotel is very large and the walk in between pools, snack bars and beach was taking forever in the heat. (The tuff tuff bus around the hotel grounds was not working.
The only bad thing about the hotel was not enough staff at the bars. Drinks were taking to long so we ordered 2 at a time. (Not five star service).
I will return to Sharm but stay at a different hotel nearer Naama bay.

Just got back from a wonderful holiday at Grand Azure, lovely and clean and our room was the best we have ever been in and this was our 18th time abroad. The pools were great and the beach was great for snorkeling, we found that there were a lot of people complaining about the food but you have got to accept that you are in Egypt and if you want all English food then stay in England!
We did have a bad stomach but it is not from the food it is something that a lot of people from all different hotels experienced, maybe due to the climate as it reached 50 degrees and we are not use to that in England. We tried the Italian restaurant and the Chinese and they were both excellent. The staff were always friendly even though they worked for 14 hrs a day for very little pay. We would certainly go back again.
The only thing that I could say is that there is not much to do at night time in the hotel, but other than that we had a great time and our daughter loved it too, she spent most of her time on the water slides and there was always a life guard on duty when the slides were open. Don’t let negative comments put you off going to this hotel as you can’t expect to have everything perfect.

I don't wish to be a bearer of bad news, but the LTI Grand Azure is not the best.
All I can say is it does appear some people are easily pleased.
The good points: very clean, lobby is 5*, a la carte restaurants are ok, weather very hot, fantastic diving and snorkelling.
The bad points: buffet food is bland and repetitive, staff expect tips (this is an unfortunate side effect of over tipping), under staffed in service areas, rooms are dated, some staff are rude, wait ages to be served, no entertainment of note.
There was a bad outbreak of delly belly when I was there.
I don't normally complain, but like many previous entries, people who think the place deserves 10/10 must have been permanently p****d on the local plonk which tasted of aniseed (except the beer which was good).
Will return to Sharm for the diving, but will definitely go B&B as Naama Bay has a number of good restaurants and bars.

I stayed in the grand azure last week and wow what can I say absolutely amazing. Arrived in Sharm airport and I have to say no where near as manic as some people commented. It took ten minutes to get from the airport to the hotel ands as we drove in the gates stepped of the bus and into the lobby all I could say was wow. Stunning!
The staff were lovely and although we did tip they didn’t expect it. Mostaf aka Bob Marley kept us very entertained as sis smiley (can’t remember his name). The specialist restaurants were gorgeous the food was brilliant although the main restaurant was good too but not to everyone’s tastes. We stayed a week so with excursions it meant we only ate dinner there twice. The breakfasts were great we had fresh pancakes and fruit every morning. For lunches we went to the Tropicana and had pizza made fresh in front of you or fajitas. Opposite the Tropicana was a burger hut.
The pools were lovely and we mainly stayed at the middle pool although the fountain pool and waterfalls pool were great too. The Russians and Germans though were out very early getting the sun beds so selected beds but we always got sorted out.
We were upgraded to a suite on arrival and it was lovely. We had a living area and a huge bed, balcony overlooking the main pool.
The cleanest hotel i have ever been at and the friendliest helpful staff too.
All in all a wonderful place and I’m bringing my family over next year. Can’t wait.
So don’t believe all the bad reviews some people just can't be pleased.

Had an excellent holiday at this hotel. We traveled with 2 children aged 3yrs and 1yr. The staff were excellent and absolutely love kids! The food was pretty average, what we expected really.
You don't expect to go to Egypt and have roast beef and Yorkshire! The beach wasn't very good but the pool area was superb. Having two small children it was obviously a concern, but it was wonderful. The main pool is huge with a capital H! It gently slopes into the water and is similar to small bays so you only have a few people around each part.
Quite hard to explain, but you won't be disappointed. The reception area is stunning and it really is quite a grand hotel. We only went for a week and didn't do too much, but well worth the money.

The hotel itself is fabulous everywhere u look is clean. There are plenty of staff and the rooms are good.
The downside is the food is just ok if you want to eat in fish Chinese or oriental rest you have to queue at 10 in the morning there are only 16 places in the Chinese rest which is silly when the hotel caters for 600. If you want to go to Naama bay you have to book the bus the day before and there is only one bus.
The taxi is roughly 16 pounds English return trip and the heat is really to much to do a great deal both my husband and I had food poisoning from the third day onwards so all in all we won’t be visiting Sharm in the future. We both found the holiday to restricting and holiday campish. It really is lovely. But not for us.

We had a good week at the LTI, although this hotel has good and bad points: PRO's - The grounds are beautiful, the pools and gardens are really well maintained. The beach is great and the snorkeling from the hotel jetty is amazing. We had a suite and it was really lovely, the cleaners left it immaculate every day.
We didn’t get experience any stomach upsets ourselves (although heard others complain). CON'S: The food is horrendous! We are not fussy eaters but appreciate good food (especially in a 5 star hotel) even the ‘so called’ al a carte menu was at times inedible. The drinks are very watered down with a limited selection. There was rarely any ice so they were serving warm cocktails and soft drinks. If you want to sunbathe at the pool, be prepared to get up early for a sun bed as they all seem to be reserved.
The nightlife is non-existent (go into Naama Bay). Despite the above negative points, we had a great relaxing holiday. The weather was perfect; there is a strong breeze, which made the heat bearable. I recommend a visit to Naama bay as there is a free shuttle bus from the hotel. Be aware of pestering men though (especially if you are blond like me!). I wouldn’t have felt safe if I was in a group of girls.
I’ve stayed in 5 start hotels before and this doesn’t even compare. The food and drink lets it down. This is the perfect hotel for sun worshippers, who want quiet evenings in and aren’t looking for good food!

Good Points: Lobby, restaurants, public areas, pools & beach were clean. We used the fountain pool bar every day and Hanny was always friendly & helpful. The grounds are lovely, well maintained and spotless and the snorkelling is amazing!
Bad Points: We were very dissapointed with the service. Prior to going we read reports of long waits to be served and thought these must be exagerated, sadly they are not.
The Tropicana restaurant and Beach bar are the worst, waits of 15, 25 and 30 minutes. There are no dish washers at the exterior bars, so glasses are rinsed, then wiped with the same tea towel all day.
Our hotel room was very "tired" and in need of decoration. Cracked bathroom tiles, holes in the roof, marks on the blankets. The T.V, hairdryer and air conditioning controls were broken. They did replace the T.V, however the hairdryer remained broken.
The drinks on offer are very limited for a 5 star rated hotel and are poor quality. I didnt think the food was well presented in the main restaurant, so book the Italian, Oriental or Chinese, the food in these restaurants was far superior.
This is the first time I have complained about a hotel, but I feel strongly that the hotel does not offer a high enough standard in service to warrant its 5 star status.
It has been intimated on previous reports that anyone leaving a negative review must be unsophisticated. However I spoke to people at the resort who, the same as me have lived and worked in various countries and have travelled extensively.
We have returned with great tans and the weather was fantastic. We accepted the fact that it took so long to be served and we were ignored, we even laughed about it, but if you go expecting 5 star service then you will be annoyed by the staffs attitude. I will visit Sharm again, but I won’t stay at this hotel.

We along with others were apprehensive about the hotel and area prior to arriving but were pleasantly surprised on arrival. The hotel was absolutely beautiful, the main reception took our breath away and the outside was equally impressive. The pools were fantastic and clean and the constant supply of sun beds and towels was cheery.
The pool staff were more than helpful in everyway as were the internal shop staff. Now for the down side, the bar staff were somewhat cocky and only interested in the hard drinkers.
The main restaurant staff and also the specialty restaurant staff were in a world of there own and appeared to want you to eat quick and get out. The reception staff were the most unhelpful people I have ever come across until I mentioned the word FOOD POISONING. Yes all four of us had a dicky tummy that initially we put down to the climate change but when we all came down with the illness again there was something more to worry about.
The more people we spoke to we realised this was not due to the climate! Once back in the UK one of our party has got gastroenteritis. The food is checked re the temperature but this alone does not stop the germs.
I will not go back due to this incident and would warn anyone going to stock up with Imodium. Unfortunately looks can be deceptive and this hotel was.