Holiday Inn Winchester

, Winchester
4 star
Telegraph Way Morn Hill SO21 1HZ, Winchester, United Kingdom
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AMAZING GREEN LIGHT Bed :) Desk
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Holiday Inn Winchester reviews

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More Traveller reviews of Holiday Inn Winchester

Impressive building, but disappointing stay
We booked the Holiday Inn Winchester for the Easter weekend as a base to explore the Isle of Wight. We were attacted by early TripAdvisor reviews, and the fact the hotel was new. Our initial impressions were good - the hotel is well sign posted (with brown signs) from near the M3, and the hotel has a large free car-park. On entering the hotel building, there is no doubt that the lobby and reception is extremely impressive by UK Holiday Inn standards. We were allocated room 336, which is where the experience started to go... more
Management response from siobhanthomasson009

Dear Essexadventurer, I was very disappointed that you felt let down as a priority club member. All of executive rooms were already allocated on that weekend which i know can be frustrating for you. However if you would like to get in touch directly with me I will ensure that any future bookings are assigned an Executive room. Many thanks for taking the time to review our property regards Siobhan Thomasson

Functional but sterile
Difficult for a brand new hotel to look established overnight. The external appearance blends with the satellite site next door but is uninspiring. A huge public entrance looked fairly deserted even with a fair number of guests staying. Excellent start up rate and modern and spacious rooms, yet the organisation was lacking. As a solo traveller I didn't need a made up single bed at the foot of the double which ate up most of the floor space. Asked for a transfer which was quickly obtained. Ventilation system is quite noisy... more
Management response from siobhanthomasson009

Dear Mike, Thank you for your comments regarding your stay .I believe your booking was made through through a web site which for some reason puts all the bookings through as 2 adults and 1 child hence the extra bed and charges for breakfast. I am now in the process of resolving this with the website but thank you for highlighting that. I am very pleased that my team resolved this quickly for you. The soap dispensers are under review for single bottles but we are trying consumables that have less wastage for green reasons. Thank you again for taking the time to review our property. Kind Regards Siobhan Thomasson

Smart new hotel still finding its feet. Personality but little character.
We thought this must be a Holiday Inn Express in view of its price and location, but it is a full size Holiday Inn with a foyer the size of Terminal 5. Everything is fresh and new, and the staff were friendly and helpful. Our room was a reasonable size and the facilities were modern but not overwhelming. There was no hotel guide in the room, and no instructions for the heating. The bathroom door squeaked, and the bed was softer and more wobbly than we would have liked. They could also try adjusting the door closers to stop doors banging in... more
Management response from siobhanthomasson009

Dear roblawr, Thank you for your comments although I was concerned that you had a less then perfect dining experience during your stay. I can confirm as per our correspondance that the issues have been addressed. The hotel information is located on our televisions which details that all TV channels are free as you would expect with only the movies being charegable. it also indiactes the different prices available from £2.99 for internet only to £14.99 for 24 hr internet access and as many movies as you can watch in 24hrs. On your return visit one of our helpful reception team members will be more than happy to assist you with any further questions or queries which will add to the comfort of your stay.

Fantastic
lovely new clean hotel all of the staff were friendly and helpful.and a credit to the hotel.well done. the hotel is very spacious loved the open plan. the rooms were a nice size. lovely comfy bed .fantastic powerful shower. would have liked better toiletries in the room although these were available free of charge at reception.i thought the pump liquid soap/showergel dispensers cheapened the look of the bathroom. the breakfast was nice and plentiful. the only niggles i had were the bedroom windows didnt open<br... more
Management response from siobhanthomasson009

Daer Kazzie, Thank you for taking the time to review Holiday Inn Winchester after your recent stay. It was great to see that you enjoyed the powerful showers and had a good nights sleep. The toiletries we are reviewing and may well revert to individual bottles however as you noted with our windows not opening the hotel and products are designed to be as enviromentally friendly as possible. Our year rouund garden furniture will be arriving shortly with parasols which will create an area for smokers. I look forward to welcoming you back for another great stay soon. Kind regards Siobhan Thomasson

Excellent new hotel - brand new everything & fab service
Stayed in this hotel for a night recently, it had only been open for 2 weeks & everything is pristine. Staff v. helpful indeed. Room great, spacious, with everything you need. Free car parking. It's located about a mile from the centre, on the outskirts Winchester. Only had a cup of coffee (also good) in the restaurant so can't comment on the food.
Management response from siobhanthomasson009

Dear Pen1e, I am delighted that you had such a lovely stay. I have passed on the comments to the team which is alaways a pleasure to do. Thank you for reveiwing Holiday Inn Winchester and I look forward to welcoming you on a return visit. Kind Regards Siobhan Thomasson

Outstanding hotel, stunning
I have stayed in many Holiday Inns around the UK and the world, and this is without doubt the best. The building is stunning, is well signposted and easy to find. The staff are very friendly and welcoming, I even got a guided tour by the GM !. The beds are very comfortable, and the rooms spacious. All in all, a great new hotel, and one which I look forward to returning to again soon.
Management response from siobhanthomasson009

Dear Sir, Thank you for taking the time to review our hotel. Your kind comments have been passed onto the team. It was my pleasure to show you around the hotel and I very much look forward to welcoming you back to Holiday Inn Winchester. Kind Regards Siobhan Thomasson General Manager

Nice try but not quite there
Hotel is brand new and looks very impressive, however its still finding its feet. Good points: Bed was very comfy with nice pillows. Good desk and comfy chair. Clean, brand new hotel. Bar staff really friendly and helpful. Free parking close to hotel. Well sign posted from main road. Internet is still expensive (even though its not iBahn) at £10 a night. Soaps are dispensed from containers on wall ala Holiday Inn Express. Cannot change TV channels without going back to main menu.<br... more
Management response from siobhanthomasson009

Dear Sir, Thank you for taking the time to review our hotel. I have looked into your comments and hope the following helps, we have addressed the situation with the TVs which you kindly pointed out and they now work as you would normally expect. Our baths are standard size however I have passed your comments to our building team for our next project. The air con and lights are controlled by the key card for energy efficiency and help us to minimise our carbon footprint which is also why the windows are sealed. I have passed on your very positive comments to the bar team and also have to agree with you that the beds are very comfy. If I can help you further with any of your comments please do not hesitate to call me. regards Siobhan Thomasson General Manager

The BEST Holiday Inn I have stayed in
As a traveller who has spent some 5 years living in hotel rooms, I can safely say that the Holiday Inn, Winchester is by far and away the best hotel of this brand I have stayed in. It felt more like I was checking into a Crowne Plaza or Intercontinental than a Holiday Inn. The whole experience was a plesure from Start to Finish, with the staff presenting themselves extremely well, the quality of food being top notch and the room was spacious, light and very nicely decorated. If this is the new generation of Holiday Inn, both the... more
Management response from siobhanthomasson009

Dear Guest, Thank you for your kind review. it is so pleasing to find that our customers feel the same way as we do about the Hoilday Inn Winchester! we are extremely proud of our fantastic building! Thank you for also taking your valuable time this morning to pass on your commets in person, and I look forward to welcoming you back next week. kind regards Siobhan Thomasson

fantastic find
Excellent new hotel fabulous food and service all staff looked pleased to be there,cant believe this is a Holiday fantastic space bedroom excellent great nights sleep air conditioning worked a treat, not to forget the power shower best had yet.
Management response from siobhanthomasson009

Dear Guest, Thank you for taking the time to review The Holiday Inn Winchester. I am delighted that you had such a wonderful time!. We too are delighted with our brand new hotel and we are all still amazed at how spacious it is. we hope to see you back here soon again and we will continue to be a Great Hotel Guest Love! KInd Regards

Great venue
As someone who has stayed at a lot of Holiday Inns I can safely say that this new hotel presents very well. I didn't technically stay there as I went for a business presentation but the quality of the facilites were all excellent. As a location, it is outside Winchester (5mins by car/bus) next to the planetarium in the countryside. A good base from which to explore the area.
Management response from siobhanthomasson009

Dear Guest, Thank you for your kind review. I am delighted that you were impressed on your visit and found the facilities to be excellent. As the first New Generation Holiday Inn to open in the UK we are thrilled with our new hotel, the meeting rooms are such an excellent size as is the layout in the bar and restaurant, and we are still amazed at our atrium space. I do hope you have the oppurtunity to stay with us on your next visit. Kind regards

Traveller Ratings

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Overall
8.5 / 10
193 reviews
Brilliant
98
Good
64
Average
18
Poor
7
Awful
6
Room
9/10
Service
8.5/10
Value
8.5/10
Cleanliness
9.5/10
Location
8/10
Hotel Amenities:
  • Free Parking
  • Restaurant
  • Room Service
Rooms: 141 More Amenities
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