Park Regis Kris Kin Hotel

, Dubai
5 star
Sheikh Khalifah Bin Zayed St Opp Burjuman Centre, Dubai, United Arab Emirates
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bathroom triple room bathroom
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Park Regis Kris Kin Hotel reviews

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Great anf friendly staff
I went there with my family last Dec, the hotel from outside was not impressive, but when you were inside, the service beats loads of 5 star hotels. Staff were friendly and courteous. The set lunch at Metro Restaurant was a real value for money, will book again next time.
Good Business hotel
Nice Hotel, close to shopping, 20 min from airport. Only pricey items are the drinks in the club, rock botton is 250 meters away and better
Is a lovely hotel but expect more when in Dubai
The rooms in this hotel are excellent and the service of the staff is top quality with all staff being very attentive. The bathroom was immaculate and rooms very good. However, when in Dubai would expect more really from the hotel other than just a nice room. The selection of tv channels is very poor and so not much to watch in your room. There is one bar which always seemed to have a dj in playing very loud music, when you are trying to have a quiet pint after a days work (which most in there seem to be doing) you dont want very... more
Management response from Scott_Butcher-GM

Dear Guest Thank you very much for your review and I was pleased to see that the quality of accommodation and the service by our people was to your expectation. I have noted your comments about the television selection and the variety of restaurants. We are in fact currently reviewing the television channels available so that we may offer a wider selection. We are also just about to start work on the construction of our upscale restuarant and bar concept on the 19th. floor of the Hotel and expect this to be completed in April. Once again thank you for the feedback and I am sure that with the additions that we are planning for the Hotel that we could make your stay complete when you are next coming to Dubai. Scott Butcher

best locational advantage
just go for hotel boking through booking.com. never take breakfast. just near u have suk sagar, chapan bogh, bombay chopata, lots of indian resturant. hotel itself has club 7- to injoy late night parties. hotel has free shuttel facility to dubai mall. being new hotel and outsourse servises are not up to mark and delayed beyound limits
Management response from Scott_Butcher-GM

Dear Guest Thank you for your feedback and the insight into some of our services. I will be addressing these accordingly. I also see from your review that you enjoyed some of the Indian Restaurants around our location. The Hotel also does provide a selection of Indian breakfast dishes and we are continually reviewing this, as we do intend to ensure that we cater for all of our guests. I trust that you will choose our Hotel in the future as you can be assured that your insights will be put to good use to improve. Best regards Scott Butcher

Nice new hotel in a good location with great staff
We stayed here for 14 nights.This is a nice new hotel in a good location. Easy walking to the shops,restaurants,metro and the Creek. Room and bathroom was a nice size but the housekeeping was practically non existent for over a week until I phoned housekeeping 3 times and complained. All they did was make the bed and change the towels. I asked if they could wash the bathroom floor and vacuum the carpet ( new and very fluffy) but they didn't really do so. They didn't seem to have any bleach or disinfectant to clean the bathroom they just... more
Management response from Scott_Butcher-GM

Dear Guest Thank you for your detailed feedback which will provide us with invaluable information on where we can improve. I would also like to apologize to you for some of the shortcomings that you experienced. I can assure you that the issues that were raised are not the standard that we aspire to. I would also like to thank you for the positive comments about our people and the fact that you would stay with us again and on the later I would be please to assist in any way that I can. Kind regards Scott Butcher

Very good value
This hotel has only been open for a couple of months and so looked very fresh and new. We were upgraded to a superior room as an opening offer, which was large and very comfortable for around £70 per night (excl breakfast). The staff were very friendly and helpful. Breakfast was good, with a huge range of choice and the rooftop pool was nice with great views. The only negative was the bar which was very unappealing - dark and smoky with loud music. When the bar / restaurant opens on the 19th floor, it will be a definite plus. The... more
nice location but stay if srvice is not important to you
stayed with family. good location, lots of eating places around , new hotel large comfortable rooms. but it ends there. the hotel car did not come to the airport. rooms were made on request. interconected rooms were booked by credit card but we were lucky to get rooms on the same floor. both rooms were twin rooms and the hotel would not provide and extra bed for my 9 year old even though they had bungled on the booking. the only room service we ordered was a burger which was $14 and this is not even a 4 star hotel.
Management response from Scott_Butcher-GM

On behalf of the Park Regis I apologize to the guest for these lapses in service standards. It is our intention at all times to ensure that the guest's needs and expectations are meet and exceeded. Feedback both good and bad helps us to improve our standards and this feedback will be used accordingly. I have followed up with the guest concerned and have reassured him of our ethos. Scott Butcher General Manager

Do yourself a favour, stay at the Park Regis! Absolutely amazing!
Having visited Dubai a handful of times and having stayed at different hotels, I can easily say this hotel is one of the best. In fact, having travelled extensively throughout Europe, Asia and the Middle East, I can without a doubt say this was one of the best hotels I have ever stayed at. Now when I say best, I don't meant in terms of luxury, or claim that the hotel is an architectural marvel or that you will fall in love at first sight, you won't. The last time I was in Dubai I stayed at the Intercontinental, so for the purposes... more
Greate Service
I spend two nights in this hotels (Dec 2010), its new, well designed the rooms very large and comfortable and the best thing in this hotel is the staff and the level of the customer service, breakfast was great and very testy the only issue that the lobby small and there is no Bar in the hotel the location also good near burjuman center in the center of dubai
Fantastic new hotel
I recently stayed her on a work trip and was very impressed. The service was impeccable, the breakfast was to die for, and the rooms were lovely. The hotel had only been open a few days, but everything was running smoothly. Unfortunately only the breakfast restaurant was open, but we saw the nightclub (which will be amazing once it's open) and the restaurant on the top floor with fantastic views of the city. The location isn't fantastic, however it's still only a 20minute taxi ride to the Dubai Tower and other main attractions.<br... more

Traveller Ratings

Write a review
Overall
8.5 / 10
109 reviews
Brilliant
54
Good
37
Average
12
Poor
4
Awful
2
Room
9/10
Service
8/10
Value
8.5/10
Cleanliness
9/10
Location
8/10
Hotel AmenitiesHotel Description
  • Fitness Centre
  • Free Parking
  • Restaurant
  • Room Service
  • Shuttle bus service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 392 More Amenities
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