Holiday Inn Abu Dhabi

, Abu Dhabi
4 star
31st Street Between Muroor And Airport Road, Abu Dhabi 46668, Abu Dhabi, United Arab Emirates
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Holiday Inn Abu Dhabi reviews

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More Traveller reviews of Holiday Inn Abu Dhabi

One of the best Holiday Inns I've ever stayed at
I just came back from a trip to Abu Dhabi and stayed here on the 8th floor executive floor. The rooms were fantastic and the bathrooms spotless. It's a new hotel. Not sure when it opened, but it looks brand new. The service here is amazing. The help is very accommodating. At breakfast I like sparkling water instead of coffee or tea or OJ.... The staff, Khattab to be exact, noticed I was not drinking anything and when I told him I liked sparkling water, he brought one over free of charge. AND, he remembered every day and had one... more
An outstanding example of hotel accommodation.
I have recently returned from a 6 night stay at the Holiday Inn in Abu Dhabi. I was met at check in by the General manager who welcomed me to this flagship hotel. Check in staff were pleasant, courteous and efficient and I was accompanied to my room by a porter. The rooms were excellent. Clean air conditioned and very well maintained. The bathroom was spotlessly clean and well stocked with essential items. The restaurant was first class with an extensive selection of breakfast menus. The staff were always helpful and... more
Great value and service
This is the perfect spot for business travelers to avoid the traffic and delays of the Corniche and the service couldn't be better. The restaurants were great and offered a nice variety of food. Would highly recommend this hotel to anyone traveling to Abu Dhabi.
One of the best hotels that I have stayed in, including Europe and Australia
The attitude of service personnel in the restaurent (Break fast) was excellent. Try to include some thing more in the BF & room service menu for vegetarians like me. One night I was disturbed by high level of sound from the auditorium. Try to contain the sound of music especially low frequency (bass) drums within the walls of the auditorium. Limit the volume of sound (loud speakers) or improve acoustics. Me and my wife liked the stay and would recommend to any body on business or leisure. The location, away from the... more
Great Hotel
Nice hotel, well equipped clean room, excellent food / wine and fantastic staff, they really know what great service is.
31st great place to relax
Regularly spend evenings there with friends. Variety of drinks are great, service is good and the price is fair. We keep going back for more!
Good for Business Travellers
great location, near airport and not far from downtown. staff are very friendly and helpful.
Home away from home
We are an Abu Dhabi social group who use the Holiday Inn for regular meals, and rooms for friends when our homes are full. The food is excellent, (mmm try the lamb) the wine menu has a great range and a price to suit, (some places charge an arm and a leg for a drink - HInn is very reasonable). I don't want this to sound like an add but we like their service and attitude and will continue to go back .
pleasant surprise
I came here for business. Worked many times in Dubai but this was my first visit to Abu Dhabi. I checked in at 2am in the morning. No sleepy staff but wide awake and efficient friendly and fast. Overall impression was good. Being there for business at the trade center was the intitial reason for my choice of this hotel. Its Location for events is perfect. The surprises were quality of the staff their friendliness and helpfullness without the in your face kinda attitude that I personally dislike. The breakfast buffet was pleasant plenty... more
Don't go there
Their website doesn't guarantee you a double room with two single beds, so we called them and asked to get it. They said "ok" and we booked two rooms with double beds and two with single beds. At arrival all rooms were with double beds, and our teenagers were very unhappy with the solution. The staff was neither helpful nor nice. At the end we got a very poor extrabed in the teenager room. That bed was too short and not nice. The hotell refused to give any price reduction. The second night they got another room. In the parent room we didn't... more
Management response from HIAUH_Marketing

Dear NorwegianQatar, On behalf of the hotel's management I would like to first thank you for staying with us and also thank you for your feedback and comments which have certainly alerted us into taking actions to investigate this matter. I fully understand your disappointment as well as your teenagers' and we do apologize for the inconvenience as we had a last minute group which took all the (34) twin rooms we had available. The responsiveness efficiency of the staff has been addressed to the concerned personnel. We very much value your feedback and as our promise is to always live up to the Holiday Inn Standards and make every guest's experience with us enjoyable; I would appreciate giving us another chance to host you and your family again with us and we will certainly make it up to you and offer a different yet positive experience. Thank you again and should you consider staying with us again -as we wish you would-please do not hesitate to contact me to arrange the necessary requirements. Kind regards, Mohamed Deeb Direcotor of Sales & Marketing mohamed.deeb@hiauh.com

Away from the clutter
A brand new property opened in time for the F1 formula car race in Abu Dhabi, is located away from the mad traffic of an Abu Dhabi undergoing infrastructural upheaval. Good for business travellers .Although the restaurants and bar werent yet open during my stay , a peek into them revealed promise. The all day dining had limited options . The rooms are new and of nice decor , but bathrooms a bit cramped. The hotel has dedicated taxis to take the resident to town as taxis dont frequent due to it being new and a little away from the city.Nice... more
Management response from SidAbuDhabi

Dear Rajesh, Thanks for your feedback on our friendly service, and the quality, and cleanliness of our rooms & property. Our LEMON TREE ( Mediterranean restaurant ) and the 31st Bar & Lounge have now opened, so you will have 3 dining options when you visit us again. Best regards, Sid Sattanathan General Manager Holiday Inn Abu Dhabi

Traveller Ratings

Write a review
Overall
9 / 10
106 reviews
Brilliant
68
Good
29
Average
6
Poor
1
Awful
2
Room
9/10
Service
9.5/10
Value
8.5/10
Cleanliness
9.5/10
Location
7.5/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Fitness Centre
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 203 More Amenities
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