Holiday Inn Express Taunton M5 Jct 25

, Taunton
2 star
Blackbrook Business Park Blackbrook Park Avenue TA1 2RW, Taunton, United Kingdom
hotel photo More hotel photos
modern room Hotel Room Lots of space
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Holiday Inn Express Taunton M5 Jct 25 reviews

Read 97 additional reviews of Holiday Inn Express Taunton M5 Jct 25
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Clean, modern and efficient for business trips
I've stayed at this hotel a few times over the last 18 months as I travel to Taunton on business once a month. If you are on business you want a modern clean hotel and this fits the bill. Rooms are all the same as in any other Holiday Inn express. Hotel staff are excellent and helpful when asked for something. Meals available at the Harvester pub next door. Breakfast is continental type help yourself. The only couple of negative things I can say is 1) the price - a bit steap (£80-ish) when compared to similar hotel types and also this... more
Perfect for one night stopover
This was the second time in a year we had used this hotel for a one night stopover on the way to see friends nearby. Booking online was easy - cheapest if you book in advance on their own website. Checkin was quick and easy. The room for 2 adults/2 children had a double bed and a double sofa bed. This pretty much filled the room which was fine for one night but if you were staying much longer would probably feel a bit cramped. Bathroom was clean and modern BUT only had a shower and no bath - again fine for one night but we... more
….Shall I compare thee to a Travelodge.....
Check in was fine, we were given our room early. The room was quiet as it faced the back of the property but the property itself seems in a quiet enough location. Basically clean enough though a smell of mildew in the bathroom. Sleeping with a 13 tog quilt at anytime of year is ridiculous however, in mid March it's too much as the Windows don't open much, and the aircon/heating unit is, unfortunately, situated directly above the bed. I requested a lighter quilt, which it they do not have so asked for a couple of extra... more
A Good Choice
As we were enjoying an evening in Taunton and did not fancy a dash home at the end of it, so a reasonably priced hotel was required. We made an excellent choice in this friendly, clean, and well run establishment. For a low cost hotel, you have everything that you need, including a buffet style continental breakfast, which was very adequate, and certainly preferrable to nipping across the car park to another establishment. We will look out for others of this brand and hope that they live up to this standard.
OK hotel, rip you off with the extras though
Stayed here on business, the hotel itself is ok, exactly the same as all the others in this chain, clean friendly and quite cheap. However when staying here sent a 3 page fax, when sending they asked for my room number and I was told this was to verify I was a guest. On check out I noticed a charge of £6 for this fax, I obviously questioned this but the staff were adamant it must be paid. I could not believe this rip off, I will never stay at this hotel again. One tip, dont eat at the harvester next door, walk round the corner... more
Ideal Overnight Stop
We stopped at this hotel on the way home to the North West after a holiday in France. After getting up at 5am and spending 6 hours on a boat with two young kids, I hoped the hotel would provide a welcome rest. As it turned out it was perfect. The staff on reception were polite and efficient, the hotel was clean and well maintained. Our room had a double bed and double sofa bed which was made up with nice clean, crisp sheets and duvets. The shower wasn't the most powerful but it was more than adequate. We were expecting to have to... more
Convenient, Clean, Good Value for Money
This hotel does exactly what it says on the tin. It isn't special in any particular way, but it is clean, the rooms and public areas are well decorated and reasonably well equipped, and it's convenient for Taunton and the surrounding area. At the same time, it's far cheaper than other hotels in the locality. As far as Air Conditioning is concerned, our room definitely had it, although we didn't actually have to switch it on as the room was at a pleasant temperature with the window open. Breakfast is a buffet affair, again nothing... more
Too hot to sleep : wndows secured to open 12 cm
The Holiday Inn Express is a superior motorway lodge concept at a reasonable price. Rooms and contents are well designed. At Taunton HIEx our room was clean, tidy and had little evidence of wear. Housekeeping is effective and polite. Shower was not very power and temperature of water varied. Breakfast satisfactory and nice to get free newspaper Independent. Reception experience was pleasant and young lady duty manager coped quite well with a serious complaint (as below)though appeared to lack the authority to resolve it.<br... more
Management response from TauntonManager

Thank you for your coments regarding your stay with us hear at the Express by Holiday Inn Taunton. I was very sorry to hear that you did not enjoy your stay with us in 2007 due to the hot condition of the room. However thanks to great feed back from people like yourself the Express by Holiday Inn Taunton is now fully Air Conditioned. As for the Windows I am sorry but it is British Law that windows must have these security locks on them to prevent people falling out, we as much as you wish this wasn't the case, but we must complie to these laws. The Hotel complies to all health and Safety as well as fire safety laws and it is due to the fact that we take these rules so seriously that the Manager on duty that day would have been unable to open your window. We have made significant changes in the Hotel since you stay in 2007 we have had a major refurbishment, we have as mentioned before had Air Conditioning fitted throughout, and we have just had a new and improved Breakfast Launched which includes hot items. We hope that you wil give us another chance to show you how good we have become, and lookforward to seeing you again soon and reciving more great feedback.

Good for a simple overnight stop
I've stayed at this hotel several times on both business and leisure trips. The hotel delivers the usual reliable, if unexciting, Holiday Inn Express experience. I've always found the staff to be very efficient. They are not overly friendly, but the format of this type of hotel doesn't exactly encourage interaction with staff. You book in, you serve yourself breakfast, you check out. The hotel is very clean, in particular the bed linen is always nice and fresh, and bathrooms sparkling. Rooms are spacious and bright. There is a... more
great value hotel
This was my first experience of a holiday inn express group hotel and it certainly wont be my last. The service was friendly and professional.The standard of the room was excellent , very clean and i loved the power shower.The continental breakfast was included and was varied and plentyful. They offered a standard of service often not achieved by far more expensive hotels.

Holiday Inn Express Taunton M5 Jct 25 also called

  • holiday inn express taunton
  • holiday inn taunton
  • taunton holiday inn
  • Address: Blackbrook Business Park Blackbrook Park Avenue TA1 2RW, Taunton, United Kingdom

Traveller Ratings

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Overall
8.5 / 10
109 reviews
Brilliant
52
Good
36
Average
15
Poor
4
Awful
2
Room
8.5/10
Service
8.5/10
Value
8.5/10
Cleanliness
9/10
Location
8.5/10
Hotel AmenitiesHotel Description
  • Continental Breakfast
  • Free Parking
  • Restaurant
  • Wheelchair Access
Rooms: 260 More Amenities
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