Holiday Inn Leicester

, Leicester
3 star
129 St. Nicholas Circle LEI 5LX, Leicester, United Kingdom
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Mouldy bathrooms Plenty of space for 2 to sit and eat Microwaved dinner! Enough plates and cutlery for 2 - Castle Suite
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Holiday Inn Leicester reviews

Read 151 additional reviews of Holiday Inn Leicester
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More Traveller reviews of Holiday Inn Leicester

Excellent value for money!
I got two tickets for Leicester Tigers vs Bath as a christmas present for my girlfriend. The idiot that I am, I forgot to check out the train times before hand and surprise, surprise on Sunday 4th of January there was no trains into Leicester in time for the game (1.30). Having never been to a rugby match before as I'm more of a football fan, I was looking forward to the experience of watching a match with a couple of beers in the stands. This ruled out driving and so I decided to book a night at the holiday inn as my experience of the... more
Management response from michael_lyons

Dear Guest I was pleased to see that you enjoyed your recnt stay with us at the Holiday Inn, so thank you for taking the time to comment on it. Please except my apoligies for the confusion caused in relation to charging of your booking. Please be assred that your feedback will be addressed with the team. I do hope we have the oppertunity to welcome you back to Leicester in the future. Michael Lyons

Warning Unsafe for Cars
I had my car broken into - window smashed within 20 minutes of parking at this Holiday Inn. On chatting to several staff members I was informed that this has recently become a problem. My advice travel by public transport or choose another hotel. Stay was typical Holiday Inn with friendly staff, clean room etc. On checking out was told computers were being upgraded so could not print invoice or receipt. On paying in cash, staff took a lot of persuading to give me any form of receipt - had to suggest to them at least give me a... more
Management response from michael_lyons

Dear Guest Thank you for taking the time to comment on your recent stay with us. The operational issues you encountered at checkout will be discussed with the relevant Departmental Manager, please except my apoligies for any inconvienience caused to you. The car park adjacent to the hotel is owned and operated by a third party, NCP. Please be assured that we do communicate with NCP all iussues arising relating to the car park that are brought to our attention by our Guests. I do hope that we have the oppertunity to welcome you back to Leicester in the future. Regards ML

Wonderful stay play and explore
Myself, my partner and our little girl (3) as well as my best pal and her daughter also three. came here on a stay play and explore weekend and were really pleased with the whole weekend. Lovely rooms (the gave us interconnecting which was a big bonus) and very family friendly and staff were so helpful with every thing., even though a big wedding was going on it didnt cause any problems to them. The pool was great and a real treat and the food was all excellent. I don't often write reviews but the whole thing really does deserve credit... more
Management response from michael_lyons

Dear Guest Thank you for taking the time to comment on your recent stay with us. It is always a pleasure to see that our guests have enjoyed their time with us. Thank you for your positve feedback, which will be shraed with the teams. Regards ML

Very Good Hotel
Stayed here for a weekend to visit relatives. The hotel is central and easily accecible by road. You can walk to the main shopping centres with ease, about 10 minutes or so. The hotel is very clean and the main areas well kept. Staff are very friendly and well informed. My only complaint is probably my own doing! I was not informed of the parking conditions and paid for my parking at the car park machine. Do not do this, as you you get a validation of your ticket at the hotel and pay the hotel direct. However the staff did not tell me... more
Management response from michael_lyons

Dear Guest Thank you for taking the time to comment on your recent stay with us at the Holiday Inn. Please be assured that your vey positve comments regading the team will be fed back to them directly, as will your comments relating to the car park charging communication. We look forward to welcoming you back to the hotel in the future. Regards ML I have Your comments relating to the car park char

Pleased again (2nd time)
2nd time I've visited this Hotel on the Stay Play Explore package - this time it was with my family, and they had a lovely time. Again, room was nice and clean, food on the evening was outstanding, and breakfast was also lovely. Leisure facilities were fantastic again, and we had a lovely time in the Hotel, and are looking at booking again for later in the year. A couple of points though this time round... (1) the airconditioning in the room (523) was extremely noisy, we did have it on all night, but it was very very loud, (2) on... more
Management response from michael_lyons

Thank you for taking the time to comment on your recenct visit to our Hotel. Please be assured the issues that you highlighted will be investigated. I was pleased to see that over all you enjoyed your stay with us. We look forward to welcoming you back to the Holiday Inn Leicester in the future.

Good hotel, poor location
The hotel is easy to find - you really cannot miss it in the middle of a large roundabout and there is plenty of parking in the adjacent public car park, for which a special rate is available for hotel guests. The area around the hotel is not very inspiring, but Leicester is not known as one of the UK's most pictureseque cities ..... The room was spacious and equipped to the usual Holiday Inn standard. The king size bed was also very comfortable. All staff were helpful and the breakfast was well organised. Some other members... more
Management response from michael_lyons

Thank you for thaking the time to comment on your recent stay with us at the Hoiliday Inn. Please be assured that your positve feedback will be shared with the team. We look forward to welcoimg you vack to the Holiday Inn Leicester in the future.

Great Location & Great Staff
This is a hotel in a great location. Walking distance to shops, pubs and restuarants. The Staff are very good, all curtious and extreamly helpful. The breakfast was nice and fresh and the irish lady who sat us was very pleasant. The car parking for teh hotel is the NCP right outside the hotel entrance. Give your parking ticket to reception and they will validate it for you. Overall a great exprerience.
Management response from michael_lyons

Thank you for taking the time to review your recent stay with us. I was delighted to see that you enyoyed your time here with us. Please be assured that your feedback will be communicated to the relevant team memebers. Thank you for chosing the Holiday Inn Leicester.

Above average for a Holiday Inn
Holiday Inns are really not my favourite chain. However, this hotel was better than others I have stayed in. Reception staff were friendly efficient and helpful. The room was pleasant, good size and clean. I find the lack of certain room amenities annoying with Holiday Inns - eg irons are not provided in the room. However, I phoned down to reception and one was brought quickly. Some problems with noise - a colleague was disturbed by the TV in a neighbouring room, and I found the traffic noise quite bad, even on a... more
Breakfast was just great and loads of it
Excellent value 80 quid for a double rm BB for two The lifts were very quick and situated in the main foyer Rooms were of a very good standard no complaints there Even had a pillow menu The mini bar was full but a bit expensive The Pool is small but nice and warm so was the jacuzzi the breakfast was very good even had freshley cooked eggs on the go all the time lots breckie kit ot pick from even black pud and two toast machines and plenty of hot and cold beverages Seen to straight away at the... more
Management response from MNOPS

Thank you for taking the time to give us feedback about your recent stay. I was pleased to hear that you enjoyed your stay and the facilities were to your satisfaction Your comments have been shared with the team at the hotel. Matthew Nicholson

Good for a short break.
I should qualify this review by saying that I din't spend much time in the hotel due to the nature of the short (sports-based) break but it seemd clean, good value for money with friendly staff and an excellent location. Worth a look!
Management response from MNOPS

Thank you for taking the time to leave feedback about the hotel. I was pleased to hear that you enjoyed your stay and have shared your comments with the team here at the hotel. Matthew Nicholson

Excellent Service
I took a group of twenty four 13 - 14 year old Rugby players on tour to Leicester and we stayed a night at this hotel. I cannot praise the staff highly enough for their efficient and friendly service, nothing was too much trouble for them and I would like to thank them all for a very enjoyable stay.
Management response from MNOPS

Many thanks for your review. I was pleased that our team looked after you so well and you enjoyed your stay. Your feedback has been shared with the hotel staff. Matthew Nicholson

Holiday Inn Leicester also called

  • leicester holiday inn
  • Address: 129 St. Nicholas Circle LEI 5LX, Leicester, United Kingdom

Traveller Ratings

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Overall
7 / 10
164 reviews
Brilliant
32
Good
68
Average
33
Poor
14
Awful
17
Room
7.5/10
Service
7.5/10
Value
7.5/10
Cleanliness
7.5/10
Location
8/10
Hotel AmenitiesHotel Description
  • Fitness Centre
  • Restaurant
  • Room Service
  • Swimming Pool
  • Wheelchair Access
Rooms: 188 More Amenities
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