Barcelo Basingstoke Country Hotel
, Basingstoke
Scures Hill
Nately Scures, nr Hook
RG27 9JS,
Basingstoke,
United Kingdom
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Barcelo Basingstoke Country Hotel reviews
Jan 2006, Claire1404
We stayed here on our Wedding Night - we booked this two nights before we were due to get married as we had completely forgotten to find some where to stay! We had a lovely room with a view of the gardens. The hotel had given us champagne & chocolates - that was a lovely... more
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Kids loved it
from JayJayPenrith
Kids loved the pool and we were happy with the fact that the life guard was always there. The staff were always happy and spoke to us even when just passing in the corridor. The staff in the restaurant paid full attention to the children and their needs. We felt welcome. We will be using this hotel again. Jay.
Great
from veebee54
Fabulous adjoining rooms, lovely pool, friendly, professional staff and nice breakfast. The only negative was the undrinkable coffee served up in the bar, but I can forgive them that!
Wonderful weekend break
from BirminghamEllie
I was a little conserned when I booked the hotel due to the mixed reviews, but my husband and I have just returned from a lovely weekend at the Barcelo Basingstoke Country Hotel. We loved the leisure club, the pool is great and I had some lovely treatments with the nice girls who work in the beauty salon. Overall, the staff were very friendly in all areas of the hotel. Our weekend break included dinner in the restaurant and we thought the food was lovely, especialy the puddings! I have red comments about people having to pay extra for...
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Nice hotel pity about the restaurant.
from Jeano35
On the whole it was a pleasant stay.Bedroom was comfortable with all the usual amenities. Bathroom looked rather tired but was clean. Although we did not use the leisure facilities they looked fine and seemed very popular. There was a nice garden in which to relax. Our main bone of contention was the lack of organisation in the dining room and the mediocre evening meal. It took ages almost half an hour for us to be served our starter and similarly our main course. Each time a different person took our order and served our three courses....
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Management response from GMrBasingstoke
Many thanks for your comments, I was pleased to read that you enjoyed your stay overall. I certainly take on board your comments regarding your dining experience, in particular the lack of leadership in the Restaurant during your stay. We were without a Restaurant Manager for a number of weeks and it is fair to say the team struggled without a leader. I am pleased to say that we now have some exciting new menus in place that have been very well received and an energetic and enthusiastic Manager.
Fantastic Hotel
from RegularTraveller69
Overall we had a great stay at the Barcelo Basingstoke Country Hotel. The food (and choice) was excellent, staff exceptionally friendly and willing to help and the facilities were great - particularly the spa where myself and my partner enjoyed some very relaxing treatments. We stay in hotels regularly and very rarely make a comment however our stay at the Barcelo Basingstoke Coutry Hotel was so pleasant we felt we must share it! Would definitely recommend this hotel to others - business or leisure.
Great pool, some problems at check-out
from HelenLikesNiceHotels
I had a great two night stay at this hotel. I was particularly impressed with the pool, jacuzzi, steam room & sauna. The pool was above average size and was very clean. The room was clean and the bed was fine. Unfortunately at check-out the staff tried to charge me for breakfast, despite having an email confirming that the price I paid included breakfast. If I hadn't packed my confirmation email I might have had more of a problem. However, apart from this, I had a lovely stay. I had a neck, shoulder & back massage which...
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Very disappointing
from Zack523
The rooms in this hotel are the worst I have experienced in a long time. The bed was amazingly bad -- it was so old that the individual springs could be clearly felt while lying in the bed. There were cobwebs on the curtains, and both chairs in the room were both stained. Worst of all, the duvet cover was stained with lipstick and there was hair in the bed. The cover had clearly not been changed since the last guest. The manager was quite helpful about the problems -- I think the staff know that this hotel is in dire need of...
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Management response from GMrBasingstoke
Thank you for your comments regarding your recent stay. Please accept my sincere apologies for the fact you were disappointed on this occasion. I am however pleased to be able to report that we have replaced the majority of our beds this summer, so feel confident that a good nights sleep can now be enjoyed by everyone. My Head Housekeeper has taken the necessary action to ensure cleanliness is at the top of the agenda at all times, as well as spending considerable time focused on retraining her staff. I hope we have the opportunity of welcoming you back on a future occasion.
Could do better
from mileoakseagull
Having stayed at the Barcelo in Edinburgh and loved it we were keen to try something closer to home. The check in staff are friendly and efficient and the decor in the public areas is clean and smart. Our room was of average size, and in need of some tlc with the water damage evident on the ceiling. Bathroom ok, bath a little small. Excellent shower. This being an olde hotel, you do tend to get a lot of noise from adjacent and rooms above. Our room was at the back so no noise from the road. The leisure facilities are good, although...
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Get what You Pay For
from marsbarjonny
In my time I have travelled extensivley on buisiness throughout Europe and America and a aprt from a few noteable exceptions I have always found that you get what you pay for and sometimes a travellers experiance tempers his levels of expectation. Although I have previously stayed at this hotel many years ago I was still able to find it easily due to it's proximity to Junction 5 off the M3. It is a low level rather than high rise property which I prefer. It is well appointed and stands well back from the main A30 so traffic noise is not...
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Barcelo in Basingstoke
from Topkoppite
This is now a Barcelo Group Hotel. Well located just off the M3, 6 miles from Basingstoke. It clearly specialises in weddings with a bedroom wing and function rooms and a leisure centre added to an original building. As such it is rambling and to get to my room I had to negotiate 4 staircases to go up to the 1st Floor. Room was a fair size, reasonably well decorate though the bathroom was disappointingly small. Heating and Air Conditioning was a bit hit and miss. The WiFi in the room was free and generally worked well. Lighting...
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Barcelo Basingstoke Country Hotel also called
- barcelo basingstoke
- Address: Scures Hill Nately Scures, nr Hook RG27 9JS, Basingstoke, United Kingdom
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Down for a wedding with my wife and daughter, we were recommended this hotel. We paid £135 per night and were left a little disappointed. We arrived at around 9 p.m. with a very tired little girl. We checked in and my wife took our daughter to our room while I unloaded... more