Citin Hotel Masjid Jamek

, Kuala Lumpur
3 star
Lot No 7, Seksyen 33, Jalan Masjid India 50350, Kuala Lumpur, Malaysia
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Citin Hotel Masjid Jamek reviews

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Very close to LRT, spotless hotel with wonderful staff in the heart of Little India
Location that is hard to beat. Everything you need within 200 metres including a supermarket and the LRT interchange, long distance bus station also nearby. Compact super clean rooms make a great base for seeing KL, with friendly polite and helpful staff. Wifi in the rooms as well as the lounge.
Management response from CitinMasjidJamek

Dear Sir, We would like to thank you for staying with us during your trip to Kuala Lumpur recently. We are glad that you were pleased with the services offered as it has always been our desire to deliver excellent services to our guest. You will be glad to know that your compliments have been conveyed to our staff's and it will definitely boost their morale and spur them to provide only the best to our valued guest like you. Sir, thank you once again for your feedback and patronage. We look forward to welcoming you again soon. Jegadesan Veloo Hotel Manager

Cozy Hotel, Value for Money, Inpecable Service !!!
I stayed in this new hotel with my family for 2 nights nestled in the bustling 'little india' centrally located to all places of interest nearby. My reception was excellent and the front office staffs were very courteous and full of warmth. Free and high speed WIFI services were available. The rooms were cozy and great in design though small but the bath is big with full amenities. The beds were comfortable and the overall room condition was clean and impressive. Aircond was cold and adjustable and the shower was hot. Buffet... more
Management response from CitinMasjidJamek

Dear Sir, Firstly we would like to thank you for staying with us and for taking the time to give us the comments. We are glad that you were pleased with the services offered as it has always been our desire to deliver excellent service to all our guest. Your comments are valuable to us in our effort to improve our standard of service to serve all our guest better. You will be glad to know that we have already conveyed your compliments to all the staff which will definitely boost their morale and spur them to provide only the best to all our valued guest like your good self. Sir, Thank you once again for your patronage and we look forward to welcoming you again in the near future.

Budget price and basic room
This hotel was inexpensive and located near public transport and tourist spots. The rooms are small and our television did not work. It is also located right next to a mosque and so you can hear prayers from the loud speaker at 6am. The staff were very friendly and you basically get what you pay for.
Management response from CitinMasjidJamek

Dear Sir, Firstly we would like to thank you for staying with us and for taking the time to give us the comments. We are glad that you were pleased with the services offered as it has always been our desire to deliver excellant service to all our guest. Your comments are valuable to us in our effort to improve our standard of service to serve all our guest better. You will be glad to know that we have already conveyed your compliments to all the staff which will definitely boost their morale and spur them to provide only the best to all our valued guest like your goodself. Sir, Thank you once again for your patronage and we look forward to welcoming you again in the near future.

A Home away from Home
This was my 1st visit to Kualalampur and I am glad I chose Citin hotel. It is bang in the middle of the city and all the attractions are acceible very easily. The Hotel is spanking clean and has all the facilities that a traveller could ask for. Food is good, staff is friendly and there is free Internet access as well. It is a new hotel and the rates are very good. I would suggest this hotel to anyone travelling to Kualalampur.
Management response from CitinMasjidJamek

Dear Sir, We would like to thank you for staying with us during your trip to Kuala Lumpur recently. We are glad that you were pleased with the services offered as it has always been our desire to deliver excellant services to our guest. You will be glad to know that your compliments have been conveyed to our staff's and it will definitely boost their morale and spur them to provide only the best to our valued guest like you. Sir, thank you once again for your feed back and patronage. We look forward to welcoming you again soon. Jegadesan Veloo Hotel Manager

Its Affordable
Had a difficult time in finding the hotel location for the first time, there are 2 citin hotels so it is better u inform the taxi driver in advance. Hotel is brand new, nice location, rooms are bit small but howmuch time do you really spend there..few sleeping hours rite? it was clean & tidy, bedsheets & towels were new. its newly furnished.. only thing we didnt find were tea cups or glasses or iron, but when we needed hot water for baby's milk,it was provided 24/7, breakfast has very limited range. customer service is excellent, very... more
Management response from CitinMasjidJamek

Dear Sir, We would like to thank you for staying with us during your trip to Kuala Lumpur recently. We are glad that you were pleased with the services offered as it has always been our desire to deliver excellant services to our guest. You will be glad to know that your compliments have been conveyed to our staff's and it will definitely boost their morale and spur them to provide only the best to our valued guest like you. Sir, thank you once again for your feed back and patronage. We look forward to welcoming you again soon. Jegadesan Veloo Hotel Manager

Citin Hotel Masjid Jamek
Very good place. Brand new, nice rooms and good staff. What else needed? Wifi available, TV, safety box in the room,... Good location, 1mn walk to the metro, between the chinese and indian area. Only the entrance has to be improved, but not a big deal.
Management response from CitinMasjidJamek

Dear Sir, We would like to thank you for staying with us during your trip to Kuala Lumpur recently. We are glad that you were pleased with the services offered as it has always been our desire to deliver excellant services to our guest. You will be glad to know that your compliments have been conveyed to our staff's and it will definitely boost their morale and spur them to provide only the best to our valued guest like you. Sir, thank you once again for your feed back and patronage. We look forward to welcoming you again soon. Jegadesan Veloo Hotel Manager

I am pleased I came back!
I first visited this hotel one week after they opened and had a very poor experience which I detailed on this website. I am now pleased to correct that earlier report and say that only three weeks after my original visit the hotel is now fully functional and providing comfortable low cost accomodation. The Cable TV is now functional and although the western Channels are limited they do provide news, sport and movies. The hotel is designed on a bright minimalistic style, but everything is new and the beds are very comfortable and let's... more
Management response from CitinMasjidJamek

Dear Sir, Thank you and It was indeed a pleasure to have you back again at our hotel and have noted your review. As much as we are making a contineously effort to improve our standard of service to serve our coustomers better everyday, we sincerely appologies for the inconveniences you have experienced during your stay. Your comments were very valuable and please be reassured that we are taking all efforts to rectify and improve ourself constantly Sir, thank you once again for your repeated patronage and we look forward to welcoming you again in the near future. Jegadesan Veloo Hotel manager

Horrible...
The new & uncompleted hotel. I guess the management should wait foa another month to operate the business..! Im not that good in describing the in words... Followed is my frank opinion. 1. Still can smell the paint job. 2. Able to spot some of the electrical wire. 3. Untrained staff. 4. Beside Mosque..how to have enough rest..? Guess the management should spent the day & feel their own... 5. I've stayed in Citin Pratunam before, is this the same owner..? If yes, Im speechless... 6. I think to spot... more
Management response from CitinMasjidJamek

WARMEST GREETINGS FROM CITIN MJ Dear Sir, We thank you for staying with us and for taking your time to give us your comments. Your comments were valuable to us in our constant effort to improve our standard of service to serve you better. Please accept our sincere appologies for the inconveniences you have experienced. The hoarding will be taken off as soon as the landscaping is completed and your complaints on the stall have been forwarded to the local authorities. Please also be reassured that efforts are being made to improve ourselves constantly. Sir, thank you once again for your patronage and we look forward to welcoming you again in near future and we wish you the best in your business and personal endeavours. Warmest Regards Jegadesan Veloo Hotel Manager

Worth for the money you spend for the Hotel
I stayed for just one night in this beautiful hotel, for me its worth for the money you have spend. Very nice environment, friendly staff, and the FO people where very friendly, helpful. I think they did their Job well....Great Going Guys....and whenever I go to KL, I will stay at your Hotel. and I will recommend this hotel to my friends....Special thanks to the FO people....Regards...Bala
Management response from CitinMasjidJamek

WARMEST GREETINGS FROM CITIN MJ Dear Sir, It was trully our pleasure in having you with us and we thank you for taking your time to give us your comments. It is our goal to serve our guest with the highest standard of service and I hope that you have enjoyed your stay as much as we have enjoyed serving you. I have conveyed your sincere appreciation to our Front Office staff. Once again, thank you for staying with us. I would love to have the pleasure of welcoming you back as our regular guest. Please feel free to contact me at any time for any request at the hotel and we wish you the best in your personal endeavours. Warmest Regards Jegadesan Veloo Hotel Manager

Brand new, no frills, but surprisingly slick
I stayed here two (2) days after opening and was quite satisfied overall. The hotel and the rooms really do look like the website's pictures, it's very close to Masjid Jamek station, and despite being smack in the middle of the Masjid India bazaar, there's no street noise inside. Free wifi worked, shower was hot and powerful, and for the opening promo rate of RM115/night all in (~US$25) I'm pretty sure you'd be hard put to find a better place to stay. On the downside, the rooms are really quite tiny with just a somewhat hard bed and... more
Management response from CitinMasjidJamek

WARMEST GREETINGS FROM CITIN MJ Dear Mr Patokallo, Thank you very much for choosing Citin Hotel MJ as your choice of accomodation during your stay in KL. It was a pleasure to have you in house sir. We thank you again for all your feed backs and have rectified the shortfalls as we have just opened our doors on the 9th October 09. Once again, thank you for staying with us and I would love to have the pleasure of welcoming you back as our regular guest. Please feel free to contact me at anytime for any request at the hotel. We wish you the best in your business and personel endeavours. Warmest Regards Jegadesan Veloo Hotel Manager

Traveller Ratings

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Overall
6.5 / 10
181 reviews
Brilliant
25
Good
57
Average
61
Poor
20
Awful
18
Room
6.5/10
Service
6.5/10
Value
7.5/10
Cleanliness
7/10
Location
8/10
Hotel AmenitiesHotel Description
  • Continental Breakfast
  • Free High-Speed Internet
  • Restaurant
  • Room Service
  • Wheelchair Access
Rooms: 138 More Amenities
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