Puri Saron Seminyak

Jl. Camplung Tanduk, Bali 80361, Indonesia
3.5 star
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Recent traveller reviews — view all

Average Rating

6.5  / 10
(18 reviews)

Ratings summary

Brilliant
2
Good
9
Average
2
Poor
2
Awful
3

Rating by feature

Room: 6/10
Service: 7.5/10
Value: 6.5/10
Cleanliness: 6.5/10
Location: 8/10

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Traveller reviews

1 2 »
This hotel is a joke

"My husband and I have just spent 3 weeks at the Puri Saron Seminyak and after waiting over 2 hours to get through the airport arrived at the hotel around midnight to find our sheets were dirty and had to ring housekeeping to get them changed. This was a great start to our long awaited holiday and it was all down hill from there. This hotel is not the star rating as advertised. We would rate it as a 2 star rating. The rooms smelt musty and mouldy and the air conditioning leaked water all over the floor and you could not sleep with it on at night because it was too noisy. The breakfast was absolutely average and we found it hard to go back there so ate elsewhere most days.The pool was a great size with plenty of room for the guests but it was cloudy and you couldn't see the bottom in the deep end. We have a pool and know how it should be maintained. It obviously lacked chlorine and when this was mentioned to the maintenance person we just received a blank response. This pool is a health hazard. We would not recommend this hotel."

by Ross057
4 / 10

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Rooms are revolting

"The staff are the best thing about this hotel, they are wonderful and doing there best, but the rooms are horrible, blood stains on sheets, no safe, smelly pillows, pool is great and the pool bar is great, really close to the beach. If they refurbished the rooms and bought new towels and bedding it would be great!!!! The restraunt at night is empty and very boring."

by jillwag
4 / 10

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Not bad as long as you avoid hotel room building

"After 3 room changes we finally settled into a bungalow. My advise to you is DO DON'T BOOK A DELUX HOTEL ROOM. Either upgrade to a bungalow or villa. The section of the hotel housing the delux rooms should not even be in operation. It is completely contaminated with mildew. Some rooms smelt worse than others but you can see the mold on all the ceilings & even the bed sheets and pillows smell of mildew.

The pool is great, has a shallow area for the kids & nice pool bar. Spa is good too, although more expensive than others out of the hotel they will negotiate a cheaper price with you. Staff are very friendly & willing to help with any request.

The only other issue is that the hotel doesn't allow taxi's into the property unless dropping off guests. If you don't want to use the hotels drivers then a short walk up the road to Camplung Danduk is where you will easily get a taxi. If travelling with children bear this in mind as a stroller may a good idea. We bought a stroller for our 2 yr old but should've taken another for our 4 yr old as she didn't always want to do the walk & had to be carried.
"

by melcif1
6 / 10

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Disgusting

"This hotel is revolting.

Our room featured: blood on the mosquito netting around bed : ice cream dropped over furniture from previous guests : stained towels : dirty bathrooms, including mouldy, spiderweb infested bathroom cupboards : broken safe : ripped bed sheets : etc etc

After inspecting the property, we left for another hotel even though we had paid for it upfront. We were willing to forfeit our money, it was that gross.

DO NOT book this hotel, it should not even be in operation
"

by jamjam_10
2 / 10

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Mellow hotel, right on the beach

"Stayed in a chalet (which is in a 2-storey configuration, 2 up, 2 down). Overlooked gardens and well-separated from other rooms. Very quiet, not full of Aussie bogans, and super-close to the beach. Within walking distance of great restaurants and shops. Very nice pool area with swim-up pool bar. Free breakfast is what you pay for, but most hotel breakfasts are like that. Hotel arranged transport and driver to Sanur, and also to mountains, elephant park and Ubud. Good prices no fuss. Although clean, bed linen and towels somewhat grey and showed their age. Not a drama for us, but some might have a funny turn."

by mollingaround
8 / 10

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Over priced and not at all what you see on the hotel website

"This hotel was a real dissapointment and we were shocked by the price the place was charging. This was our third trip to Bali and other places we have stayed have been cheaper with far superior quality (and greater star rating).

We were picked up from the airport on time and taken to the hotel by a friendly member of staff. After this things went down hill. The room we were shown to didn't have a double bed as booked (not the end of the world) but did come with excessive damp. The room smelt musty and there were damp patches all around the ceiling and walls. The bed sheets and pillows in particular felt wet. The wardrobes smelt of damp and for some reason creosote. The bathroom smelt of drains and had mildew.

When we asked to be moved staff didn't have a problem and moved us within a couple of hours. The second room, although drier still smelt of damp and had the odd damp patch. The shower leaked all over the floor and the drains smelt each time you used it. We could hear everything from the corridor: guests arriving home late at night, staff shouting at each other at 6am. Room was a decent size though.

Breakfast was included, although not really worth it - poor quality food, slow staff and tea and coffee sitting around not being served.

The pool was by far the best aspect of this hotel. Always clean and well laid out. Good for the few kids we saw there (although I wouldn't take mine there). Also location-wise we liked this hotel: 15 mis walk to Kudeta, etc. Staff were always polite and eager to please. However, in our view the hotel was massively overpriced and in desperate need of some sprucing up. Visitors (should) expect much more for these prices.
"

by SJakarta
2 / 10

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Fantastic

"I travelled there with my family, 2 Adults 3 Teenagers in May 2010. Two bed Villa.

Landed in Bali at night time so we were very disoriented from the start, werent overly helpful in helping us with the little things like; using the telephone, room service & getting an extra bed. We booked the villa (two bedrooms, own pool) for 5 people. When we rocked up at about 8pm the room wasnt even clean (tenants had just left- which was odd) & was set up for 4 people, two King sized Beds one in each room! When we asked for the extra bed they tried to tell us that we hadnt paid for it. Dad and I ended up having to walk it up to reception to show them we had!! They fixed it up and about 20mins later they turned up with an extra bed.

Two rooms were huge, clean, nice big bathroom. Villa included huge undercroft lounge room with 3 lounges & a coffee table.

Breakfast was between 6-10am every morning. Good variety including, Warm Indonesian breakfasts (sasuages, vegetables, rice etc), Continential breakfasts (cereals, fruit, Breads etc) and a staff member who was there just to cook your eggs!!

There were two resturants, one by the beach and the other the hotel main resturant.

Good prices, good service.

Main pool was huge, Swim-to Bar (happy hour at 5pm), towels provided & Heaps of sunbed lounges.

Two Minute walking distance to the beach. It was roughly 15-20mins to the main street of Seminyak. Lots of shopping. Down that main street it linked up with legian. Easy to hail down a taxi and get them to drop you down there.

WiFi in the rooms wasnt strong, dads laptop often didnt pick up the signal. He often had to walk up to the lobby to get a connection, which he wasnt to impressed with as they had avertised WiFi in your rooms. Computers in the lobby were easy to use & cheap. Printer available.

There was a lady in the Lobby who sold tours to the tenants. We used her for Elephant riding, White Water Rafting etc. Fantastic Lady very organised.

The Beauty Spa was excellent. My sister and I had a full body massage, cream scrub & herbal bath (not together!). Was much more expensive than what you could have got in the streets but the environment was better, quiet, relaxing.

Overall, Staff were fantastic. Beautiful people. Helpful (after the first night) & always greeted you with a big smile. We had an awesome trip. The villa is fantastic. Having your own pool is great, you can walk around in your bikini's without worrying people are seeing you!! Would most definantly stay in the Villa again.
"

by Teagan89
8 / 10

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great Hotel highly recomended

"Great value ,very clean rooms and great service. Away from the hustle and bustle, but only short walkj to Legian."

by scotty0165
10 / 10

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Right on the beach! This cant be beaten..

"I stayed here with my fiancee for one week in a bungalow room.

The room overlooked the gardens and was clean and tidy with a big comfy bed. The hotel itself runs from the street to the beach so you can walk from your room past the pool, down onto the beach. My partner is a keen surfer so he was in heaven.

The hotel is walking distance to cafes, restaurants and bars. Taxis are located at the end of the street - about a 2 min walk, to take you where ever you want to go. Kuta was only a 10 minute drive away.

Although only rated 3 stars this hotel is real value for money with an unbeatable location for a great price. The breakfast was the only thing that let it down, but with so many cheap cafes close by it wasn't really a problem.

After looking at various websites i contacted the hotel directly and received a much better rate.
"

by megsyj
8 / 10

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Good hotel, but do seem after your money

"We booked Puri Saron last minute after having a dreadful experience on Lembongan island.

The staff were great and organised our booking very quickly.

The hotel was bigger than the other hotels we stayed in Bali but the service was still really good. The hotel grounds were beautiful and there was a large pool. It was right on the beach and also very close to the bars and restaurants in Seminyak. We would particularly recommend a meal at Me'nu in Seminyak - the food was amazing and atmosphere was fantastic.

The only criticism we would have of Puri Saron is that it was quite expensive and they did seem after your money.
"

by TeamAB
8 / 10

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Puri Saron Bali

"rooms very average and complex dated. Breakfast adequate, but difficult to get tea coffee most times. Never seem to have change at the poolside bar, having to wait up to 45 minutes. Complimentary shuttle bus non existant, but transport available for a price. Away from the hustle and bustle of Kuta in a quiet area"

by KarenK13
6 / 10

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great place, peaceful, quiet, away from the bustle a bit

"we had a ground floor bungalow, clean, gardens glorious, pool complex wonderful, staff exceptionally nice, right on Seminyak Beach; breakfast was good, lots of choice, the meals offered for lunch and dinner a bit limited, but its only a short walk to the restaurants of Seminyak to fix that problem... the rooms were a bit dated, but who cares, wonderfully relaxing time, and after a hard day touring (or shopping) a fantastic place to return too.."

by womblewa
10 / 10

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Map for Puri Saron Seminyak Closest airport: Ngurah Rai (DPS) 3.9 miles

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